36 Reviews

Bella Nails & Lashes

Olathe, Kansas
Reviews
Sophia H
13 Aug 2022
REPORT
this is the first review i’ve ever written. i’m a very understanding and kind person when it comes to services. i used to work in the service industry and know how mentally draining it can be. this pl... Read More
this is the first review i’ve ever written. i’m a very understanding and kind person when it comes to services. i used to work in the service industry and know how mentally draining it can be. this place was recommended by my friend who’s nails always look AMAZING. so i was happy to accompany her to get her nails done as well as a set for myself. i get there and the lady (Sunny) is extremely cold. again, i used to work in service so this didn’t bother me at all, i figured she was just having a bad day. she starts filing my nails down and it’s extremely painful. she broke skin around my nails several times. she then starts using the drimmel to REMOVE MY POLISH (which is a huge red flag after doing my research after the fact) which is extremely painful as well. she’s going so rough at my nails that when she misses my nail and gets her finger tip, she starts BLEEDING. i still had a positive mindset as i thought my nails would still turn out okay like they do on my friend. NOPE. i had a reference photo and wanted the same design, i was told that my nails were “too short” and she would be “changing some of the designs” i said okay. she then proceeded to do COMPLETELY different designs on each hand. when i politely told her that the designs weren’t the same on each hand she was extremely annoyed and told me that i had approved this. when i approved different designs, i assumed each hand would be the same. i guess not! my nails are STILL not the same from hand to hand, the skin around my nails and cuticles are extremely painful, and my nails are extremely uneven. in the 5 years i’ve been getting my nails done i’ve never had this bad of an experience. my usual place is worth the drive. i would give zero stars if i could. don’t waste your money:) Read Less
Aimee Morris
7 Jul 2018
REPORT
The only place we ever go! My husband and I love them - he always asks for Jenny!
Aaron Morris
7 Jul 2018
REPORT
Love this place. My wife and I come here on occasion and have always felt very relaxed and refreshed after the pedicure. My favorite technician is Jenny. My wife’s favorite technician is Emma.
Mike Metcalf
29 Jun 2018
REPORT
Nice facility. Top notch pedicures. Mary is an excellent pedicurist.
Jillian McCollam
14 Jun 2018
REPORT
Great service always.the most natural dip nails I've had done.
Mallory Ankrom
8 Jun 2018
REPORT
Jasmine always does great. She’s quick and my gel manicure never chips or peels. She is also great at helping pick out the best colors. Online booking is so convenient. Highly recommend!
Jessica Wofford
6 Jun 2018
REPORT
Very friendly and fun staff. My new go-to for pedicures. It's been a while since I have been in a nail salon, this place is sanitary with a great atmosphere. Thanks ladies for an enjoyable afternoon.
Liberty Tax
29 May 2018
REPORT
I've been going to this place since high school only gets better.
Angela Jasperse
15 Jan 2018
REPORT
I have been here several times for pedicures and nail services and have never been dissatisfied! Technically, I would give it 5 stars but as with anything there is always room for improvement.
Sydney Taylor
22 Nov 2017
REPORT
Went in for a pedicure with my mom. We were both pleased with the experience. We had an appointment and were seated right away. Our techs were both friendly and did great work. The calf and foot massa... Read More
Went in for a pedicure with my mom. We were both pleased with the experience. We had an appointment and were seated right away. Our techs were both friendly and did great work. The calf and foot massages were wonderful. They could definitely find a more effective way to display their huge assortment of polishes, but overall it was great and we’d go back for other services in the future. Read Less
Just Em
5 Nov 2017
REPORT
Great staff! Friendly!! Have been coming for years and refuse to go elsewhere!
robin lewin
30 Oct 2017
REPORT
I ABSOLUTELY LOOOVE THE STAFF! Jasmine is AAAAMAZING! So are Becca, Mylan, Nikki and Sandra! I wouldnt go ANYWHERE else! They are alway up on the trends n have amazing customer service...a true family... Read More
I ABSOLUTELY LOOOVE THE STAFF! Jasmine is AAAAMAZING! So are Becca, Mylan, Nikki and Sandra! I wouldnt go ANYWHERE else! They are alway up on the trends n have amazing customer service...a true family owned business with a welcoming feeling! Love spending time here relaxing n gossiping! Read Less
Vianca Valdez-Luzon
4 Aug 2017
REPORT
This place was "highly" recommended by 2 different friends of mines and what a disappointment!!! The person that started to do my pedicure was obviously not someone that knew what he was doing and I s... Read More
This place was "highly" recommended by 2 different friends of mines and what a disappointment!!! The person that started to do my pedicure was obviously not someone that knew what he was doing and I simply asked " would it be ok if I get someone else" the receptionist spoke with the " main lady" and the lady was just yelling from across the entire shop!! " he is experienced" and " it will be a LONG while before you can get seen" when I noticed that they just continued to ramble about why it was such a bother to have the person changed, I just advised the receptionist " it is ok it seems that the customer's choice here do not matter! I thank you Bella Nails even though you are down the street from my house I will gladly go to my regular location at B.B. Nails on 119th/blackbob!!!Read Less
Addy Phelps
6 Jul 2017
REPORT
I always very much liked this place. The people had always been very sweet and had done a fabulous job. I went there recently to get my nails done for my wedding. The lady who did my nails didn't even... Read More
I always very much liked this place. The people had always been very sweet and had done a fabulous job. I went there recently to get my nails done for my wedding. The lady who did my nails didn't even talk to me and was very distracted. The lady that did my toe nails was fabulous though. They were very busy that day so I just had contributed the lack of communication with that. The day of I had three nails peel off completely and also noticed that none of my nails were even. The next day all of the nails but one peeled off. I called to advise of this and was told this is because I didn't get gel. I made an appointment to get them fixed and was told I had to come in asap to get them fixed. I made an appointment but had to cancel as my wedding is in two days and I simply do not have time (have other appointments) and had not planned for this to happen. I called to try to work with them to see my options and was told I could not get a refund, no one apologized that this happened and did not even seem to care that it did. I asked if I could get my nails done after my wedding and this was agreed upon but they seemed very angry and annoyed with me. I stayed on the line to schedule a future appointment but was hung up on. I am extremely disappointed in the lack of customer service and will not go back. This was my favorite place. Read Less
Ally H.
17 Jun 2017
REPORT
Amazing staff and unique options for any price point. Always have the newest trend and technique. Kindness salon in KC!
Alicia P.
28 May 2017
REPORT
I have gone here several times for pedicures and they always do a great job!  Most recently, I had an appointment and got right in on time. The staff is friendly and they take pride in their work!
C L.
12 May 2017
REPORT
Have been a customer for several years and I cannot believe some of the reviews on here.  The owners and family at Bella Nails are wonderful people. My usual nail technician is very busy and my schedu... Read More
Have been a customer for several years and I cannot believe some of the reviews on here.  The owners and family at Bella Nails are wonderful people. My usual nail technician is very busy and my schedule is not always such that I can book appointments in advance, so sometimes when I call she does not have an appointment for nails and toes.  I say this because I have had several different technicians do my pedicure and they all have been wonderful.  I would and have referred friends and family here and will continue to do so.  I would suggest that you not believe some of the bad reviews and make an appointment for yourself. Read Less
Michele D.
16 Mar 2017
REPORT
AWFUL PLACE!! STAY AWAY!! I was charged $72 for gel to be placed over my natural nail. Specifically stated that's all I wanted and the girl placed a gel build up on my nail which they claim is $72. Ca... Read More
AWFUL PLACE!! STAY AWAY!! I was charged $72 for gel to be placed over my natural nail. Specifically stated that's all I wanted and the girl placed a gel build up on my nail which they claim is $72. Called five other nail salons they compete with and the price for gel build up ranges from $35 to $40. The owner, Becky, is a complete joke. Rude and incompetent. Take your business elsewhere! You won't be sorry! Read Less
Rachael Cappelatti
24 Jan 2017
REPORT
Had a great experience! Becky did a great job on my nails! Will definitely be going back!
J P.
20 Jan 2017
REPORT
I don't generally like to do negative reviews but I feel this needs to be shared with potential customers for this salon.  I use to really like this salon but their lack of professionalism has caused ... Read More
I don't generally like to do negative reviews but I feel this needs to be shared with potential customers for this salon.  I use to really like this salon but their lack of professionalism has caused them to lose a customer. I was an every two week customer for the past year and I missed one appointment time due to something far more important than my nail appointment---my family. I went in a couple weeks ago 10 minutes late for an appointment time they changed on me two hours before my appointment, when I entered the salon my nail tech Jasmine told me that she didn't have time to do my nails and eyebrows. Now, I had a long morning because my husband's grandmother had passed and we were preparing to leave town the next day, so I just got my nail fixed, eyebrows waxed and was on my way. It actually gave me time to run some last minutes errands. So fast forward to today, I placed another appointment online last night (like I usually do) and I get a call from the receptionist this morning stating that my nail tech, Jasmine (who I have been faithful to with no complaints or attitude) and her aunt, Mylan, are no longer comfortable doing my nails because I had ONE missed appointment and because Jasmine thought I had an attitude at my last appointment. Now, I was only in the shop 20-30 minutes my last visit and SHE (Jasmine) seemed very irritated but I choked it up as maybe she was having a bad day, and quietly got my nail fixed and eyebrows waxed. I walked out of the shop with no hard feelings, with the desire to return for another appointment in two weeks, as I usually do. I have been nothing but KIND to Mylan, I did miss an appointment and forgot to call but I don't think that warrants a "I am uncomfortable doing your nails" statement. I even remembered to bring in a tip for Mylan because I didn't have cash, and she can't get a tip via credit card. So, I brought the tip on my next appointment and handed it to her. Again, never had an offensive word to say, always kind and actually enjoyed my biweekly nail appointments. I think the statement was very strong and simply uncalled for...if they had a problem with my missed appointment that's could pulled me over and told me so and I would have understood and made sure to cancel my appointments going forward. The way the handled their concerns was unprofessional and not necessary for a customer they see regularly and laugh and smile with on every occasion. And then to ask me if I wanted someone else to do my nails, if I made them so uncomfortable why do you want me back in your shop...huh...NO THANKS!!! I will give another nail salon my money every two weeks. Read Less
Ashleigh Weisz
5 Jan 2017
REPORT
Fabulous job along with great conversation! I am extremely impressed with suggestions and the finished outcome! Thank you! I will be returning after several "trials" at many well known places throu... Read More
Fabulous job along with great conversation! I am extremely impressed with suggestions and the finished outcome! Thank you! I will be returning after several "trials" at many well known places through out Johnson County. I recommend completely!Read Less
Bobbi Kay
16 Nov 2016
REPORT
Okay I usually never complain or write reviews because I am in the beauty industry and I know what they can do to your business. But I'm in shock!! I have been coming here for years and years. I used ... Read More
Okay I usually never complain or write reviews because I am in the beauty industry and I know what they can do to your business. But I'm in shock!! I have been coming here for years and years. I used to go to a guy that passed away but I always remembered they were a little on the pricy side. So I went to another salon and I've missed their professionalism and what they offered. So I was thinking I'll pay more and have a good job. I went in Thursday and paid $52 with tip and I got dip nails well the dip polish came off in 5 days so what happened and they chipped and coming off so I called and explained it he said they can only fix it if you come now. So I rushed over and I had to get them fixed because I have a dinner party this weekend. I was like well maybe I'll get a nude color so if they don't last like this time I won't be as obvious as my wine colored nails before. So I did was looking at polish owner told me I can't change the color or she won't do it. I said then can I just have my money back and she said they don't give refund and the owner was so mad she had to redo them Becky didn't even speak to me the whole time. She spoke to the other tech who did Them 5 days ago in their language who knows what they were saying about me and she pointed to me when I needed to put them in front of the dryer and said she isn't going to do a gel top coat. And literally walked about the front door, I saw her come back with things from the gas station. I'm super disappointed that was my favorite place. I'll be looking for somewhere new and most of all professional !!!Read Less
Bobbi Y.
16 Nov 2016
REPORT
Okay I usually never complain or write reviews because I am in the beauty industry and I know what they can do to your business. But I'm in shock!! I have been coming here for years and years. I used ... Read More
Okay I usually never complain or write reviews because I am in the beauty industry and I know what they can do to your business. But I'm in shock!! I have been coming here for years and years. I used to go to a guy that passed away but I always remembered they were a little on the pricy side. So I went to another salon and I've missed their professionalism and what they offered. So I was thinking I'll pay more and have a good job. I went in Thursday and paid $52 with tip and I got dip nails well the dip polish came off in 5 days so what happened and they chipped and coming off  so I called  and explained it he said they can only fix it if you come now. So I rushed over and I had to get them fixed because I have a dinner party this weekend. I was like well maybe I'll get a nude color so if they don't last  like this time I won't be as obvious as my wine colored nails before. So I did was looking at polish owner told me I can't change the color or she won't do it. I said then can I just have my money back and she said they don't give refund and the owner was so mad she had to redo them Becky didn't even speak to me the whole time. She spoke to the other tech who did Them  5 days ago in their language who knows what they were saying about me and she pointed to me when I needed  to put them in front of the dryer and said she isn't going to do a gel top coat. And literally walked about the front door, I saw her come back with things from the gas station.  I'm super disappointed that was my favorite place. I'll be looking for somewhere new and most of all professional !!! Read Less
Bobbi Y.
16 Nov 2016
REPORT
Okay I usually never complain or write reviews because I am in the beauty industry and I know what they can do to your business. But I'm in shock!! I have been coming here for years and years. I used ... Read More
Okay I usually never complain or write reviews because I am in the beauty industry and I know what they can do to your business. But I'm in shock!! I have been coming here for years and years. I used to go to a guy that passed away but I always remembered they were a little on the pricy side. So I went to another salon and I've missed their professionalism and what they offered. So I was thinking I'll pay more and have a good job. I went in Thursday and paid $52 with tip and I got dip nails well the dip polish came off in 5 days so what happened and they chipped and coming off so I called and explained it he said they can only fix it if you come now. So I rushed over and I had to get them fixed because I have a dinner party this weekend. I was like well maybe I'll get a nude color so if they don't last like this time I won't be as obvious as my wine colored nails before. So I did was looking at polish owner told me I can't change the color or she won't do it. I said then can I just have my money back and she said they don't give refund and the owner was so mad she had to redo them Becky didn't even speak to me the whole time. She spoke to the other tech who did Them 5 days ago in their language who knows what they were saying about me and she pointed to me when I needed to put them in front of the dryer and said she isn't going to do a gel top coat. And literally walked about the front door, I saw her come back with things from the gas station. I'm super disappointed that was my favorite place. I'll be looking for somewhere new and most of all professional !!! Based on photo she rushed Read Less
Pamela S.
18 Sep 2016
REPORT
Always very pleased with the services provided.  I have never had a bad service here and my nails always look perfect.  I've tried others on occasion only because I was out of town or in an extreme ti... Read More
Always very pleased with the services provided.  I have never had a bad service here and my nails always look perfect.  I've tried others on occasion only because I was out of town or in an extreme time crunch to get them done.   I will never go anywhere else.  I asked for a special design once with a KU nail sticker and Becky was more than happy to help me achieve the look I was going for, she went above and beyond for me on that visit!  The owners and staff are very friendly and professional and I continue to look forward to my next opportunity to visit them! Read Less
Sarah D.
5 Jul 2016
REPORT
First I would like to state that I don't write bad reviews unless absolutely necessary, and in this case it is necessary. I went to this disappointing nail salon based on the recommendation of a frien... Read More
First I would like to state that I don't write bad reviews unless absolutely necessary, and in this case it is necessary. I went to this disappointing nail salon based on the recommendation of a friend, whose nails I thought looked superb. Booking online was easy enough, but I have learned my lesson about not having a preference on the nail tech. I got a pedicure which was not worth what I paid. My feet looked awful the following day with skin flaking off as if I hadn't just had a pedicure done (I ended up having to fix this at home). I got a full acrylic set done as well. The FIRST time I got it done there were big blobs of acrylic at the end of a few of my nails, both the nails on my index fingers (and if I'm being honest several other fingers) weren't completely attached, and the acrylic that was done on the rest of the nails was super thick making my finger nails look like they were swollen. The only redeeming quality of this place is that when I called to voice my concerns on my nails they offered I come in to have it fixed for free by a different nail tech, to which I obliged (even though it's super out of the way to drive back to for me). She did a good job fixing the mess that was made, however...... instead of replacing all the nails that were so poorly done she just filed them down, evened them out and re-painted them without having me wash off the "dust" from filing them.......... Those nails then only last a week... I will not be returning to this salon ever ever ever due to the poor quality, rushed feeling, and damage inducing service (my nails and cuticles were horrendously damaged) they provided. Also just to note, this is not the first time I have had my nails done in this manner - I do know what good quality acrylic nails should look and feel like. I wish I had taken photos but unfortunately I did not even think about it. Read Less
Brandy A.
5 Jul 2016
REPORT
I have been coming to Bella Nails for over 10 years now. I love the owners they are such great people and have always taken care of me and done a phenomenal job on my nails. Being a cosmetologist myse... Read More
I have been coming to Bella Nails for over 10 years now. I love the owners they are such great people and have always taken care of me and done a phenomenal job on my nails. Being a cosmetologist myself I am very picky and knew what to look for in a nail salon and the quality of work. I have watched this salon grow and always feel welcomed and love the decor and atmosphere! It is always clean and kept up to date. I go to Becky and Jasmin and they are such creative nail designers. I just tell them what color's I want and they always do something fun and that fits me and I always get tons of compliments on my nails! Read Less
Stacy K.
13 Jun 2016
REPORT
ZERO STARS! My daughter and I got gel manicures two months ago there. We both started having trouble with the gel peeling off within a week to ten days. I called and was told "it happens" and to come ... Read More
ZERO STARS! My daughter and I got gel manicures two months ago there. We both started having trouble with the gel peeling off within a week to ten days. I called and was told "it happens" and to come in and they will redo them, but when I returned to town the owner said she would NOT redo our nails. It's two months later and my nails are still ruined from them. They are so weak I have to keep them very short. If a nail tech is too lazy or impatient to wait a few minutes to soak off your polish and instead pulls out a Dremmel to mechanically file down your nails, RUN. It was bad enough to have such terrible work done there but then for the owner to be so rude. Terrible service, terrible. I feel like the five star review must be faked to boost their numbers. Seriously, worst manicure ever. Read Less
Sonia K.
1 Feb 2016
REPORT
I've had a really great experience here overall. The staff is super friendly and kind. Lynn is my favorite nail tech. They have all sorts of selections for nail services. I love that they have such a ... Read More
I've had a really great experience here overall. The staff is super friendly and kind. Lynn is my favorite nail tech. They have all sorts of selections for nail services. I love that they have such a thorough wall of gel polish! I got a gel change for $29 and their gel selection is overwhelming in a great way! If anything happens with your nails the staff is more than happy to fix it if you come back in! Definitely a great salon! Book ahead of time, but they accommodate walk ins. I have some minuscule problems here but nothing too serious. I've always come back. Read Less
Amanda U.
24 Jan 2016
REPORT
Extremely clean & up to date. The latest in nail products & design. I've had the best pedicures there. They're rejuvenating! Staff is very professional & friendly as well!
Margie B.
1 Nov 2015
REPORT
They are expensive. They charged me to remove the poor job they did on my nails.There is NO CUSTOMER SERVICE!!!I would NEVER go there again
Sarah P.
26 Apr 2015
REPORT
They sucked. I payed 70 dollars for a small design on my ring fingers and a gel full set. The guy (johnny?) Did not know what he was doing and my nails were really wavy and uneven. And he hardly liste... Read More
They sucked. I payed 70 dollars for a small design on my ring fingers and a gel full set. The guy (johnny?) Did not know what he was doing and my nails were really wavy and uneven. And he hardly listened to what I was saying  (or maybe didn't understand) and got the colors wrong. I should have said something right away but I had never gotten them done before. When I went back and complained a couple days later  they still made me pay 20 dollars to get them fixed and the color changed. They looked good after that. But they were too thin because a couple of days later two of them cracked. I ended up going elsewhere and will not go back! Read Less
Sheila D.
11 Jan 2015
REPORT
Lynn is the best. Everyone is great there, a little pricey but I know what I'm getting and I know what to expect. I've been going there for 2 years now and unfortunately Lynn is the only one that call... Read More
Lynn is the best. Everyone is great there, a little pricey but I know what I'm getting and I know what to expect. I've been going there for 2 years now and unfortunately Lynn is the only one that calls me by name. I wish the staff was more personal Read Less
Brittany D.
21 Jul 2014
REPORT
Salon clean. Employees nice. I'm from California so nails are a big statement there. First off, I paid $50 for a new full set of pink and whites. I DO NOT even pay that at home. Secondly, they did not... Read More
Salon clean. Employees nice. I'm from California so nails are a big statement there. First off, I paid $50 for a new full set of pink and whites. I DO NOT even pay that at home. Secondly, they did not have a hot pink acrylic. I understand people have their own style of nails, but my nails looks more like a natural nail than a pink and white set. They look like something my mother or grandmother would get. Read Less
kellis26
31 Mar 2013
REPORT
Really clean salon and the staff is amazing. They do a great job!
wdial
6 Mar 2012
REPORT
Absolutely one of the BEST nail salon's I've ever been in. My nails turned out beautiful and she was so fast!!! I would recommend this salon to everyone:)
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(913) 393-3821
2117 East 151st Street
Olathe Kansas 66062
Business Hours
Monday
Mon
10:00AM-19:30PM
Tuesday
Tue
10:00AM-19:30PM
Wednesday
Wed
10:00AM-19:30PM
Thursday
Thu
10:00AM-19:30PM
Friday
Fri
10:00AM-19:30PM
Saturday
Sat
10:00AM-18:30PM
Sunday
Sun
11:00AM-17:00PM
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Bella Nails & Lashes

Olathe, Kansas
(36)
2117 East 151st Street
Olathe Kansas 66062
Monday
10:00AM-19:30PM
Tuesday
10:00AM-19:30PM
Wednesday
10:00AM-19:30PM
Thursday
10:00AM-19:30PM
Friday
10:00AM-19:30PM
Saturday
10:00AM-18:30PM
Sunday
11:00AM-17:00PM
Sophia H
13 Aug 2022
REPORT
this is the first review i’ve ever written. i’m a very understanding and kind person when it comes to services. i used to work in the service industry and know how mentally draining it can be. this pl... Read More
this is the first review i’ve ever written. i’m a very understanding and kind person when it comes to services. i used to work in the service industry and know how mentally draining it can be. this place was recommended by my friend who’s nails always look AMAZING. so i was happy to accompany her to get her nails done as well as a set for myself. i get there and the lady (Sunny) is extremely cold. again, i used to work in service so this didn’t bother me at all, i figured she was just having a bad day. she starts filing my nails down and it’s extremely painful. she broke skin around my nails several times. she then starts using the drimmel to REMOVE MY POLISH (which is a huge red flag after doing my research after the fact) which is extremely painful as well. she’s going so rough at my nails that when she misses my nail and gets her finger tip, she starts BLEEDING. i still had a positive mindset as i thought my nails would still turn out okay like they do on my friend. NOPE. i had a reference photo and wanted the same design, i was told that my nails were “too short” and she would be “changing some of the designs” i said okay. she then proceeded to do COMPLETELY different designs on each hand. when i politely told her that the designs weren’t the same on each hand she was extremely annoyed and told me that i had approved this. when i approved different designs, i assumed each hand would be the same. i guess not! my nails are STILL not the same from hand to hand, the skin around my nails and cuticles are extremely painful, and my nails are extremely uneven. in the 5 years i’ve been getting my nails done i’ve never had this bad of an experience. my usual place is worth the drive. i would give zero stars if i could. don’t waste your money:) Read Less
Aimee Morris
7 Jul 2018
REPORT
The only place we ever go! My husband and I love them - he always asks for Jenny!
Aaron Morris
7 Jul 2018
REPORT
Love this place. My wife and I come here on occasion and have always felt very relaxed and refreshed after the pedicure. My favorite technician is Jenny. My wife’s favorite technician is Emma.
Mike Metcalf
29 Jun 2018
REPORT
Nice facility. Top notch pedicures. Mary is an excellent pedicurist.
Jillian McCollam
14 Jun 2018
REPORT
Great service always.the most natural dip nails I've had done.
Mallory Ankrom
8 Jun 2018
REPORT
Jasmine always does great. She’s quick and my gel manicure never chips or peels. She is also great at helping pick out the best colors. Online booking is so convenient. Highly recommend!
Jessica Wofford
6 Jun 2018
REPORT
Very friendly and fun staff. My new go-to for pedicures. It's been a while since I have been in a nail salon, this place is sanitary with a great atmosphere. Thanks ladies for an enjoyable afternoon.
Liberty Tax
29 May 2018
REPORT
I've been going to this place since high school only gets better.
Angela Jasperse
15 Jan 2018
REPORT
I have been here several times for pedicures and nail services and have never been dissatisfied! Technically, I would give it 5 stars but as with anything there is always room for improvement.
Sydney Taylor
22 Nov 2017
REPORT
Went in for a pedicure with my mom. We were both pleased with the experience. We had an appointment and were seated right away. Our techs were both friendly and did great work. The calf and foot massa... Read More
Went in for a pedicure with my mom. We were both pleased with the experience. We had an appointment and were seated right away. Our techs were both friendly and did great work. The calf and foot massages were wonderful. They could definitely find a more effective way to display their huge assortment of polishes, but overall it was great and we’d go back for other services in the future. Read Less
Just Em
5 Nov 2017
REPORT
Great staff! Friendly!! Have been coming for years and refuse to go elsewhere!
robin lewin
30 Oct 2017
REPORT
I ABSOLUTELY LOOOVE THE STAFF! Jasmine is AAAAMAZING! So are Becca, Mylan, Nikki and Sandra! I wouldnt go ANYWHERE else! They are alway up on the trends n have amazing customer service...a true family... Read More
I ABSOLUTELY LOOOVE THE STAFF! Jasmine is AAAAMAZING! So are Becca, Mylan, Nikki and Sandra! I wouldnt go ANYWHERE else! They are alway up on the trends n have amazing customer service...a true family owned business with a welcoming feeling! Love spending time here relaxing n gossiping! Read Less
Vianca Valdez-Luzon
4 Aug 2017
REPORT
This place was "highly" recommended by 2 different friends of mines and what a disappointment!!! The person that started to do my pedicure was obviously not someone that knew what he was doing and I s... Read More
This place was "highly" recommended by 2 different friends of mines and what a disappointment!!! The person that started to do my pedicure was obviously not someone that knew what he was doing and I simply asked " would it be ok if I get someone else" the receptionist spoke with the " main lady" and the lady was just yelling from across the entire shop!! " he is experienced" and " it will be a LONG while before you can get seen" when I noticed that they just continued to ramble about why it was such a bother to have the person changed, I just advised the receptionist " it is ok it seems that the customer's choice here do not matter! I thank you Bella Nails even though you are down the street from my house I will gladly go to my regular location at B.B. Nails on 119th/blackbob!!!Read Less
Addy Phelps
6 Jul 2017
REPORT
I always very much liked this place. The people had always been very sweet and had done a fabulous job. I went there recently to get my nails done for my wedding. The lady who did my nails didn't even... Read More
I always very much liked this place. The people had always been very sweet and had done a fabulous job. I went there recently to get my nails done for my wedding. The lady who did my nails didn't even talk to me and was very distracted. The lady that did my toe nails was fabulous though. They were very busy that day so I just had contributed the lack of communication with that. The day of I had three nails peel off completely and also noticed that none of my nails were even. The next day all of the nails but one peeled off. I called to advise of this and was told this is because I didn't get gel. I made an appointment to get them fixed and was told I had to come in asap to get them fixed. I made an appointment but had to cancel as my wedding is in two days and I simply do not have time (have other appointments) and had not planned for this to happen. I called to try to work with them to see my options and was told I could not get a refund, no one apologized that this happened and did not even seem to care that it did. I asked if I could get my nails done after my wedding and this was agreed upon but they seemed very angry and annoyed with me. I stayed on the line to schedule a future appointment but was hung up on. I am extremely disappointed in the lack of customer service and will not go back. This was my favorite place. Read Less
Ally H.
17 Jun 2017
REPORT
Amazing staff and unique options for any price point. Always have the newest trend and technique. Kindness salon in KC!
Alicia P.
28 May 2017
REPORT
I have gone here several times for pedicures and they always do a great job!  Most recently, I had an appointment and got right in on time. The staff is friendly and they take pride in their work!
C L.
12 May 2017
REPORT
Have been a customer for several years and I cannot believe some of the reviews on here.  The owners and family at Bella Nails are wonderful people. My usual nail technician is very busy and my schedu... Read More
Have been a customer for several years and I cannot believe some of the reviews on here.  The owners and family at Bella Nails are wonderful people. My usual nail technician is very busy and my schedule is not always such that I can book appointments in advance, so sometimes when I call she does not have an appointment for nails and toes.  I say this because I have had several different technicians do my pedicure and they all have been wonderful.  I would and have referred friends and family here and will continue to do so.  I would suggest that you not believe some of the bad reviews and make an appointment for yourself. Read Less
Michele D.
16 Mar 2017
REPORT
AWFUL PLACE!! STAY AWAY!! I was charged $72 for gel to be placed over my natural nail. Specifically stated that's all I wanted and the girl placed a gel build up on my nail which they claim is $72. Ca... Read More
AWFUL PLACE!! STAY AWAY!! I was charged $72 for gel to be placed over my natural nail. Specifically stated that's all I wanted and the girl placed a gel build up on my nail which they claim is $72. Called five other nail salons they compete with and the price for gel build up ranges from $35 to $40. The owner, Becky, is a complete joke. Rude and incompetent. Take your business elsewhere! You won't be sorry! Read Less
Rachael Cappelatti
24 Jan 2017
REPORT
Had a great experience! Becky did a great job on my nails! Will definitely be going back!
J P.
20 Jan 2017
REPORT
I don't generally like to do negative reviews but I feel this needs to be shared with potential customers for this salon.  I use to really like this salon but their lack of professionalism has caused ... Read More
I don't generally like to do negative reviews but I feel this needs to be shared with potential customers for this salon.  I use to really like this salon but their lack of professionalism has caused them to lose a customer. I was an every two week customer for the past year and I missed one appointment time due to something far more important than my nail appointment---my family. I went in a couple weeks ago 10 minutes late for an appointment time they changed on me two hours before my appointment, when I entered the salon my nail tech Jasmine told me that she didn't have time to do my nails and eyebrows. Now, I had a long morning because my husband's grandmother had passed and we were preparing to leave town the next day, so I just got my nail fixed, eyebrows waxed and was on my way. It actually gave me time to run some last minutes errands. So fast forward to today, I placed another appointment online last night (like I usually do) and I get a call from the receptionist this morning stating that my nail tech, Jasmine (who I have been faithful to with no complaints or attitude) and her aunt, Mylan, are no longer comfortable doing my nails because I had ONE missed appointment and because Jasmine thought I had an attitude at my last appointment. Now, I was only in the shop 20-30 minutes my last visit and SHE (Jasmine) seemed very irritated but I choked it up as maybe she was having a bad day, and quietly got my nail fixed and eyebrows waxed. I walked out of the shop with no hard feelings, with the desire to return for another appointment in two weeks, as I usually do. I have been nothing but KIND to Mylan, I did miss an appointment and forgot to call but I don't think that warrants a "I am uncomfortable doing your nails" statement. I even remembered to bring in a tip for Mylan because I didn't have cash, and she can't get a tip via credit card. So, I brought the tip on my next appointment and handed it to her. Again, never had an offensive word to say, always kind and actually enjoyed my biweekly nail appointments. I think the statement was very strong and simply uncalled for...if they had a problem with my missed appointment that's could pulled me over and told me so and I would have understood and made sure to cancel my appointments going forward. The way the handled their concerns was unprofessional and not necessary for a customer they see regularly and laugh and smile with on every occasion. And then to ask me if I wanted someone else to do my nails, if I made them so uncomfortable why do you want me back in your shop...huh...NO THANKS!!! I will give another nail salon my money every two weeks. Read Less
Ashleigh Weisz
5 Jan 2017
REPORT
Fabulous job along with great conversation! I am extremely impressed with suggestions and the finished outcome! Thank you! I will be returning after several "trials" at many well known places throu... Read More
Fabulous job along with great conversation! I am extremely impressed with suggestions and the finished outcome! Thank you! I will be returning after several "trials" at many well known places through out Johnson County. I recommend completely!Read Less
Bobbi Kay
16 Nov 2016
REPORT
Okay I usually never complain or write reviews because I am in the beauty industry and I know what they can do to your business. But I'm in shock!! I have been coming here for years and years. I used ... Read More
Okay I usually never complain or write reviews because I am in the beauty industry and I know what they can do to your business. But I'm in shock!! I have been coming here for years and years. I used to go to a guy that passed away but I always remembered they were a little on the pricy side. So I went to another salon and I've missed their professionalism and what they offered. So I was thinking I'll pay more and have a good job. I went in Thursday and paid $52 with tip and I got dip nails well the dip polish came off in 5 days so what happened and they chipped and coming off so I called and explained it he said they can only fix it if you come now. So I rushed over and I had to get them fixed because I have a dinner party this weekend. I was like well maybe I'll get a nude color so if they don't last like this time I won't be as obvious as my wine colored nails before. So I did was looking at polish owner told me I can't change the color or she won't do it. I said then can I just have my money back and she said they don't give refund and the owner was so mad she had to redo them Becky didn't even speak to me the whole time. She spoke to the other tech who did Them 5 days ago in their language who knows what they were saying about me and she pointed to me when I needed to put them in front of the dryer and said she isn't going to do a gel top coat. And literally walked about the front door, I saw her come back with things from the gas station. I'm super disappointed that was my favorite place. I'll be looking for somewhere new and most of all professional !!!Read Less
Bobbi Y.
16 Nov 2016
REPORT
Okay I usually never complain or write reviews because I am in the beauty industry and I know what they can do to your business. But I'm in shock!! I have been coming here for years and years. I used ... Read More
Okay I usually never complain or write reviews because I am in the beauty industry and I know what they can do to your business. But I'm in shock!! I have been coming here for years and years. I used to go to a guy that passed away but I always remembered they were a little on the pricy side. So I went to another salon and I've missed their professionalism and what they offered. So I was thinking I'll pay more and have a good job. I went in Thursday and paid $52 with tip and I got dip nails well the dip polish came off in 5 days so what happened and they chipped and coming off  so I called  and explained it he said they can only fix it if you come now. So I rushed over and I had to get them fixed because I have a dinner party this weekend. I was like well maybe I'll get a nude color so if they don't last  like this time I won't be as obvious as my wine colored nails before. So I did was looking at polish owner told me I can't change the color or she won't do it. I said then can I just have my money back and she said they don't give refund and the owner was so mad she had to redo them Becky didn't even speak to me the whole time. She spoke to the other tech who did Them  5 days ago in their language who knows what they were saying about me and she pointed to me when I needed  to put them in front of the dryer and said she isn't going to do a gel top coat. And literally walked about the front door, I saw her come back with things from the gas station.  I'm super disappointed that was my favorite place. I'll be looking for somewhere new and most of all professional !!! Read Less
Bobbi Y.
16 Nov 2016
REPORT
Okay I usually never complain or write reviews because I am in the beauty industry and I know what they can do to your business. But I'm in shock!! I have been coming here for years and years. I used ... Read More
Okay I usually never complain or write reviews because I am in the beauty industry and I know what they can do to your business. But I'm in shock!! I have been coming here for years and years. I used to go to a guy that passed away but I always remembered they were a little on the pricy side. So I went to another salon and I've missed their professionalism and what they offered. So I was thinking I'll pay more and have a good job. I went in Thursday and paid $52 with tip and I got dip nails well the dip polish came off in 5 days so what happened and they chipped and coming off so I called and explained it he said they can only fix it if you come now. So I rushed over and I had to get them fixed because I have a dinner party this weekend. I was like well maybe I'll get a nude color so if they don't last like this time I won't be as obvious as my wine colored nails before. So I did was looking at polish owner told me I can't change the color or she won't do it. I said then can I just have my money back and she said they don't give refund and the owner was so mad she had to redo them Becky didn't even speak to me the whole time. She spoke to the other tech who did Them 5 days ago in their language who knows what they were saying about me and she pointed to me when I needed to put them in front of the dryer and said she isn't going to do a gel top coat. And literally walked about the front door, I saw her come back with things from the gas station. I'm super disappointed that was my favorite place. I'll be looking for somewhere new and most of all professional !!! Based on photo she rushed Read Less
Pamela S.
18 Sep 2016
REPORT
Always very pleased with the services provided.  I have never had a bad service here and my nails always look perfect.  I've tried others on occasion only because I was out of town or in an extreme ti... Read More
Always very pleased with the services provided.  I have never had a bad service here and my nails always look perfect.  I've tried others on occasion only because I was out of town or in an extreme time crunch to get them done.   I will never go anywhere else.  I asked for a special design once with a KU nail sticker and Becky was more than happy to help me achieve the look I was going for, she went above and beyond for me on that visit!  The owners and staff are very friendly and professional and I continue to look forward to my next opportunity to visit them! Read Less
Sarah D.
5 Jul 2016
REPORT
First I would like to state that I don't write bad reviews unless absolutely necessary, and in this case it is necessary. I went to this disappointing nail salon based on the recommendation of a frien... Read More
First I would like to state that I don't write bad reviews unless absolutely necessary, and in this case it is necessary. I went to this disappointing nail salon based on the recommendation of a friend, whose nails I thought looked superb. Booking online was easy enough, but I have learned my lesson about not having a preference on the nail tech. I got a pedicure which was not worth what I paid. My feet looked awful the following day with skin flaking off as if I hadn't just had a pedicure done (I ended up having to fix this at home). I got a full acrylic set done as well. The FIRST time I got it done there were big blobs of acrylic at the end of a few of my nails, both the nails on my index fingers (and if I'm being honest several other fingers) weren't completely attached, and the acrylic that was done on the rest of the nails was super thick making my finger nails look like they were swollen. The only redeeming quality of this place is that when I called to voice my concerns on my nails they offered I come in to have it fixed for free by a different nail tech, to which I obliged (even though it's super out of the way to drive back to for me). She did a good job fixing the mess that was made, however...... instead of replacing all the nails that were so poorly done she just filed them down, evened them out and re-painted them without having me wash off the "dust" from filing them.......... Those nails then only last a week... I will not be returning to this salon ever ever ever due to the poor quality, rushed feeling, and damage inducing service (my nails and cuticles were horrendously damaged) they provided. Also just to note, this is not the first time I have had my nails done in this manner - I do know what good quality acrylic nails should look and feel like. I wish I had taken photos but unfortunately I did not even think about it. Read Less
Brandy A.
5 Jul 2016
REPORT
I have been coming to Bella Nails for over 10 years now. I love the owners they are such great people and have always taken care of me and done a phenomenal job on my nails. Being a cosmetologist myse... Read More
I have been coming to Bella Nails for over 10 years now. I love the owners they are such great people and have always taken care of me and done a phenomenal job on my nails. Being a cosmetologist myself I am very picky and knew what to look for in a nail salon and the quality of work. I have watched this salon grow and always feel welcomed and love the decor and atmosphere! It is always clean and kept up to date. I go to Becky and Jasmin and they are such creative nail designers. I just tell them what color's I want and they always do something fun and that fits me and I always get tons of compliments on my nails! Read Less
Stacy K.
13 Jun 2016
REPORT
ZERO STARS! My daughter and I got gel manicures two months ago there. We both started having trouble with the gel peeling off within a week to ten days. I called and was told "it happens" and to come ... Read More
ZERO STARS! My daughter and I got gel manicures two months ago there. We both started having trouble with the gel peeling off within a week to ten days. I called and was told "it happens" and to come in and they will redo them, but when I returned to town the owner said she would NOT redo our nails. It's two months later and my nails are still ruined from them. They are so weak I have to keep them very short. If a nail tech is too lazy or impatient to wait a few minutes to soak off your polish and instead pulls out a Dremmel to mechanically file down your nails, RUN. It was bad enough to have such terrible work done there but then for the owner to be so rude. Terrible service, terrible. I feel like the five star review must be faked to boost their numbers. Seriously, worst manicure ever. Read Less
Sonia K.
1 Feb 2016
REPORT
I've had a really great experience here overall. The staff is super friendly and kind. Lynn is my favorite nail tech. They have all sorts of selections for nail services. I love that they have such a ... Read More
I've had a really great experience here overall. The staff is super friendly and kind. Lynn is my favorite nail tech. They have all sorts of selections for nail services. I love that they have such a thorough wall of gel polish! I got a gel change for $29 and their gel selection is overwhelming in a great way! If anything happens with your nails the staff is more than happy to fix it if you come back in! Definitely a great salon! Book ahead of time, but they accommodate walk ins. I have some minuscule problems here but nothing too serious. I've always come back. Read Less
Amanda U.
24 Jan 2016
REPORT
Extremely clean & up to date. The latest in nail products & design. I've had the best pedicures there. They're rejuvenating! Staff is very professional & friendly as well!
Margie B.
1 Nov 2015
REPORT
They are expensive. They charged me to remove the poor job they did on my nails.There is NO CUSTOMER SERVICE!!!I would NEVER go there again
Sarah P.
26 Apr 2015
REPORT
They sucked. I payed 70 dollars for a small design on my ring fingers and a gel full set. The guy (johnny?) Did not know what he was doing and my nails were really wavy and uneven. And he hardly liste... Read More
They sucked. I payed 70 dollars for a small design on my ring fingers and a gel full set. The guy (johnny?) Did not know what he was doing and my nails were really wavy and uneven. And he hardly listened to what I was saying  (or maybe didn't understand) and got the colors wrong. I should have said something right away but I had never gotten them done before. When I went back and complained a couple days later  they still made me pay 20 dollars to get them fixed and the color changed. They looked good after that. But they were too thin because a couple of days later two of them cracked. I ended up going elsewhere and will not go back! Read Less
Sheila D.
11 Jan 2015
REPORT
Lynn is the best. Everyone is great there, a little pricey but I know what I'm getting and I know what to expect. I've been going there for 2 years now and unfortunately Lynn is the only one that call... Read More
Lynn is the best. Everyone is great there, a little pricey but I know what I'm getting and I know what to expect. I've been going there for 2 years now and unfortunately Lynn is the only one that calls me by name. I wish the staff was more personal Read Less
Brittany D.
21 Jul 2014
REPORT
Salon clean. Employees nice. I'm from California so nails are a big statement there. First off, I paid $50 for a new full set of pink and whites. I DO NOT even pay that at home. Secondly, they did not... Read More
Salon clean. Employees nice. I'm from California so nails are a big statement there. First off, I paid $50 for a new full set of pink and whites. I DO NOT even pay that at home. Secondly, they did not have a hot pink acrylic. I understand people have their own style of nails, but my nails looks more like a natural nail than a pink and white set. They look like something my mother or grandmother would get. Read Less
kellis26
31 Mar 2013
REPORT
Really clean salon and the staff is amazing. They do a great job!
wdial
6 Mar 2012
REPORT
Absolutely one of the BEST nail salon's I've ever been in. My nails turned out beautiful and she was so fast!!! I would recommend this salon to everyone:)
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