Looks like I'm the only person who isn't going to give Beauty Brands five stars so far. After my experience, though, I can hardly be blamed.I used to get my haircuts at the Beauty Brands in Olathe, an... Read More
Looks like I'm the only person who isn't going to give Beauty Brands five stars so far. After my experience, though, I can hardly be blamed.I used to get my haircuts at the Beauty Brands in Olathe, and I have always had great experiences. I went into this location two nights ago expecting the same and was sorely disappointed. I asked my stylist, Betsy, to add in some layers and get rid of my split ends. At the time I went in, my hair was down to the middle of my back.Betsy was very fun to talk to--very gregarious and friendly. The layering looked really good, and I was pretty pleased with the cut. But then she asked if I wanted her to even up my bangs. I agreed, and she started pulling more hair forward to add volume to my bangs. I had my glasses off while she was cutting, and I can barely see without them, so I really had no idea just how far she was going. By the time she was done, literally almost fifty percent of my hair was bangs. I looked like half of a Paul McCartney, and it was not a good thing. I told her I didn't like it, and she advised me to go home, see if I could make it work for a couple of days, and if I hated it to come back and she would fix it for free. When I asked her what "fixing it" would mean, she replied that it would probably have to be a pixie cut.I left the salon and trudged to my bus stop, crushed over my hair disaster. It took me about three seconds to start crying, and only slightly longer to make up my mind to turn around, go back in, and have it fixed right away.After waiting through a previously-scheduled appointment, which took about forty-five minutes, Betsy sat me back down and proceeded to cut off all my hair, giving me the shortest style I've ever had. It's now about two inches at the longest places.The only reason this isn't getting one star is that Betsy was extremely apologetic and refunded all my money, and she really did do a great job on the pixie cut. If that'd been what I went in to get, I probably could give this four or five stars, but cute or not, this is not the cut I wanted. I lost two years of patience and hair growth in about five minutes. It was easily the worst hair salon experience I've ever had. Read Less