Always in here and have had great service. Took my bridal party here to get our nails done for the wedding. After explaining several times how I would like my nails done and showing a picture. They still messed them up completely. All I asked for was a shellac square French tip. Long story short they did not do this and they said it was my fault. The only way to fix it was acrylics (which I didn't want in the first place). This was after they filed my nails down too short and... filed the edges down so far they made me bleed. They never gave me my full manicure, left one hand with out cleaning my cuticles, have one hand that they knicked that took forever to stop bleeding which they tried to stop my putting a q-tip in acetone over it. Then when it was all done they charged me for having 2 sets of full acrylics, shellac nails and double charged my card. We are still trying to get one charge removed as they double charged most of my wedding party as well. Will never go back again after the way we were treated and how terrible the owner/manager was during it all. She admitted later it was their fault but just told us oh well you pay for all extra time you took from us and our business. See More Read Less

Always impressed with Twan. He has been my person for years and I couldn't imagine going to anybody else. The staff as a whole are wonderful, the place is always clean, and they have the best color selection! Read Less

Sammy at Herbal did an awesome job on my pedi today! My favorite treat for myself. Since I use my feet to perform Ashiatsu Massage Therapy for my clients, they appreciate my soft, clean, and great looking feet! :) Read Less

As an african american woman, Emporia has always been a tough town to find what I would consider adequate beauty services beneficial for my hair and skin type. Not only does the beauty bar team offer that, but the constant upkeep on education is a definite comfort. I could literally write a novel about how phenomenal this place is, but their work speaks for itself. I am excited to watch this team continue to succeed and grow!!!! Read Less

I have honestly never had a negative experience at this salon. I receive services from Amy, the owner, as well as the other stylists. They all have exceptional customer service and would NEVER use inappropriate or unprofessional terms to refer to hair or their clients. They are all very talented and work very hard to please everyone that walks through the front door. I have never once witnessed someone leaving the salon unhappy with their services or experience. It is sad that others negatively review great places like this and over extend their horrifically false stories, but I can assure you that you WILL NOT leave this salon unhappy. Thank you for all that you do Beauty Bar Team!Read Less

Paid $40 for a gel manicure and within a couple of days it was peeling off. When I went in to show them and they told me they would fix them but if I wanted to redo all of my nails that I would have to pay AGAIN. Couldn't find what color that was used so they used something 'similar' to what I got (which isn't even close) and now my nails are two different colors. Not only did they do a crappy job, the lady that did my nails didn't say one word to me. Probably won't be going back here anytime soon. Read Less

I have been going to have my nails done for 3+ years and whenever someone see my nails I get many many compliments and I always tell them I have them done at herbal spa & nails now when I revisit the same places the first thing they say to me is let's see your nails they love seeing my designs. Thank you Herbal Spa & Nails Read Less

I was looking to do away with all of the drudgery of coloring my hair for years. I had a consult with Amy. (the owner) I was wanting to let my natural grey come out. I was very silver at the temples but wondered if the grey colors that are in at this time would be a good fit? Up on the consult we set up a strand test. I had the strand test ran and found the only way to remove the old color was bleaching. But she assured me that the silver color we were going to apply would match my grey as it came out, with the possibility of maybe a couple sessions to tweak it down the road. I chose a short cut, she said she was going to do a rough cut and then do a final cut for the style after all the processing was done. I choose a short cut because I knew there would be damage and deposit on the ends that maybe she had a hard time removing. Well after 4 hours spent there (which I knew it would be a long process) and 2 bleaching's and color added, it was 6:30. all the employee's were gone except us. I got a quick blow dry, no final shaping cut and the ends look like I had a "Cat Pee" on my head, which she assured me I would not have this look!! (Cat Pee was her own words when I went in for the consult) when I got up from the chair and looked in the mirror I saw that the ends were yellow, so I made a comment about them being that way? she said "Oh, it possible, but it could just be the light in here?" Well in less than a week I have dark roots coming in and are very visible, the cut was so short before the bleaching that now I have fried ends, that if she would have left it longer before the processing, they could have been trimmed off in "MY FINAL SHAPING/CUT" that never happened. Amazing what you will do when its 6:30 on a Saturday night and apparently you have plans for the evening....so skimp on the customer and get the heck out of there!! (and I was a first time customer!) My mother could have done what she did!! I went there because I saw that they did lots of colors and had just returned from a training in New Orleans. Well guess she didn't learn anything!!! I look like one of those women in a movie that is a fugitive or a abused woman, and locks herself in a truck stop restroom so she can change her identity with a box of hair bleach and a hair cut with a pair of dull rusty scissors she found in the trash along the way!!! Will not be back nor will I ever recommend this establishment to anyone!!! Cant speak for the other girls work.....but was not impressed with Amy Miller's work!! Hope she enjoys the $167 bucks she got out of me!! Oh, and with a color treatment in the month of Oct/Nov you get a free paraffin hand dip......And guess what...I didn't get that either...guess you have to be there 6 hours to receive that little gem!!! I am going to a reputable hairdresser to get all of this fixed today, should have asked around before I had this done....maybe I wouldn't have looked like a fugitive for the last week!!! Read Less

I have been to numerous nail places in Rochester, and a friend recommended me here - very happy with my visit! Basic pedicure & gel manicure were excellent! Twon did a great job. Best massage. Would def recommend! And love the Mayo discount too. Read Less

I was recommended to this place by a co worker she suggested I give it a shot. She had went in for her nails and really enjoyed it. I went in for a Cut and Color It was FANTASTIC!! Hands down the best place I've ever been - Cute and stylish, they were so professional and I felt they took their time and cared what I wanted. I will Definatly be back!! Read Less

Incredible service they were really knowledgable. Ive never been to a salon that was so friendly. I got color and a cut it was exactly what I wanted! The offered me a snack and drink while my color was on. And they taught me how to style my hair Read Less