Poor customer service!! The lady with Grey roots and brown hair is very disrespectful!! Wouldn’t recommend anyone there again after what I experienced today
Shawntae Aikens
4 Jun 2018
REPORT
I just got my nails done Saturday and one of my nails are about to fall off already. This is the second time this has happened here and this time I went to show them and they wanted to charge me to fi... Read More
I just got my nails done Saturday and one of my nails are about to fall off already. This is the second time this has happened here and this time I went to show them and they wanted to charge me to fix it. I will NEVER go back to this salon. Not many of the nail techs do a good job. So service isn't always great. Read Less
Pam Katterheinrich
26 May 2018
REPORT
Not relaxing at all. Lady that did my nail must of been the manager because Everytime someone came in she would yell to them and then yell at the other workers. Never massage my legs or feet, no hot... Read More
Not relaxing at all. Lady that did my nail must of been the manager because Everytime someone came in she would yell to them and then yell at the other workers. Never massage my legs or feet, no hot towels or rock. Manicure with gel and pedicure was $60. Pricey for what they did. Read Less
Jocy Kohler
22 Apr 2018
REPORT
Awful experience. My friend and I sat with our feet in cold water for 35 mins before we were tended to. I was cut multiple times with the cuticle cutter tool due to the lady turning her head and worry... Read More
Awful experience. My friend and I sat with our feet in cold water for 35 mins before we were tended to. I was cut multiple times with the cuticle cutter tool due to the lady turning her head and worrying more about how chaotic everything was. Only got 2 coats of a very light color that needed atleast 3. Nail polish was all around my toenails looking like they were done unprofessionally. I asked to take the polish off and she instead added more polish to my toes which also meant more to my skin. Wouldn’t go back. Read Less
jazmin jennings
5 Apr 2018
REPORT
WORST EXPERIENCE EVER!!! I repeat do not go to them. I was here from Texas visiting my family and needed a fill in. First I felt rushed. Then when she finished I told her my nails where uneven and she... Read More
WORST EXPERIENCE EVER!!! I repeat do not go to them. I was here from Texas visiting my family and needed a fill in. First I felt rushed. Then when she finished I told her my nails where uneven and she kept telling me it’s because I have three coats of polish on which I know is wrong I get my nails done all the time to know that she didn’t even them when she refilled them. Then she had the polish on my nail bed and didn’t even paint the whole nail. I came back the next day to see if someone could fix it and they tried to give me the same lady that did the horrible job in the first place and was going to charge me if I wanted another tech to fix it. HORRIBLE CUSTOMER SERVICE. Read Less
Kristyn Radkiewicz
14 Feb 2018
REPORT
Nails are even and not too thick. Staff were friendly and even sang while doing my nails. Was a great experience. Have many colors to chose from. Will be back !
Lashay Stewart
15 Jan 2018
REPORT
WORST EXPERIENCE EVER !!!! WAD TOLD NO WAIT THEN WAITED 45 MINS ONLY TO BE TOLD I WOULD HAVE TO WAIT ANOTHER 1 FOR FOUR NAILS TO GET SIMPLE DESIGNS!!! THE NAIL TECH WAS ROUGH AND MY PAINT IS CHIPPING ... Read More
WORST EXPERIENCE EVER !!!! WAD TOLD NO WAIT THEN WAITED 45 MINS ONLY TO BE TOLD I WOULD HAVE TO WAIT ANOTHER 1 FOR FOUR NAILS TO GET SIMPLE DESIGNS!!! THE NAIL TECH WAS ROUGH AND MY PAINT IS CHIPPING ALREADY!!!! WILL NEVER IN MY LIFE SET FOOT IN THAT PLACE !!!! Read Less
Connie Abels
3 Jul 2017
REPORT
First, I asked if there was a wait and was told no. 29 min later I am told to take a chair and soak feet . Water is scalding hot. Lady comes to do nails. no hello no introduction. I ask her name, it'... Read More
First, I asked if there was a wait and was told no. 29 min later I am told to take a chair and soak feet . Water is scalding hot. Lady comes to do nails. no hello no introduction. I ask her name, it's Nala. I told her 6 different times she was too rough or was hurting me. She kept saying she was not it that was the only way. I get a pedicure every 3 to 4 weeks at queen nails in Chicago. They never hurt me. Not the worst pedicure but very close Read Less
Arianna Purnell
14 Nov 2016
REPORT
Horrible experience! They weren't customer friendly. They were talking to eachother in their native language the entire time without engaging with the customers. I asked for long nails and the gentlem... Read More
Horrible experience! They weren't customer friendly. They were talking to eachother in their native language the entire time without engaging with the customers. I asked for long nails and the gentleman cut them short and wouldn't fix it. Worst paint job I have ever had. Had to go across the street to OK Nails and they way wonderful fixed my polish and were super friendly. I will never come here again. Read Less
Karrie Seufert
3 Jun 2016
REPORT
Great place to get your nails done. Everyone is so friendly. I have been going there for years and have never had a bad experience. I usually ask for Tony he's my favorite!
Taylor Penrod
19 Mar 2016
REPORT
It's partially my fault for staying.... they do not have a good color spectrum at all! They could not do the design I wanted, it was a simple design! You would think a nail salon could do it! I settle... Read More
It's partially my fault for staying.... they do not have a good color spectrum at all! They could not do the design I wanted, it was a simple design! You would think a nail salon could do it! I settled for a different color and immediately regretted it. I made them take off the color and left with naked acrylic nails. This place didn't even have the color teal. If that doesn't say,"don't go there!" I don't know what would. Read Less
Scout Gow
8 Oct 2015
REPORT
I see Nagli every two weeks to have my nails done and she does an amazing job and is always pleasant. I used to just get my nails manicured and painted but I use my hands a lot and always chip them wi... Read More
I see Nagli every two weeks to have my nails done and she does an amazing job and is always pleasant. I used to just get my nails manicured and painted but I use my hands a lot and always chip them within the first day or two. She talked me into getting the Shellac and I was so happy that I have never used regular polish again! Now my nails are beautiful all the time. I have never been disappointed here.Read Less
jallking
22 Aug 2011
REPORT
I received a gift certificate for a pedicure($25) for Christmas. I put it away to save for summer. When i got it out, it had expired. I called and they were very rude. Did not even offer me a disc... Read More
I received a gift certificate for a pedicure($25) for Christmas. I put it away to save for summer. When i got it out, it had expired. I called and they were very rude. Did not even offer me a discount. My sister-in-law paid for a service that I did NOT receive. It was already paid for! I will NOT go there! Read Less
Poor customer service!! The lady with Grey roots and brown hair is very disrespectful!! Wouldn’t recommend anyone there again after what I experienced today
Shawntae Aikens
4 Jun 2018
REPORT
☆☆☆☆☆
REPORT
I just got my nails done Saturday and one of my nails are about to fall off already. This is the second time this has happened here and this time I went to show them and they wanted to charge me to fi... Read More
I just got my nails done Saturday and one of my nails are about to fall off already. This is the second time this has happened here and this time I went to show them and they wanted to charge me to fix it. I will NEVER go back to this salon. Not many of the nail techs do a good job. So service isn't always great. Read Less
Pam Katterheinrich
26 May 2018
REPORT
☆☆☆☆☆
REPORT
Not relaxing at all. Lady that did my nail must of been the manager because Everytime someone came in she would yell to them and then yell at the other workers. Never massage my legs or feet, no hot... Read More
Not relaxing at all. Lady that did my nail must of been the manager because Everytime someone came in she would yell to them and then yell at the other workers. Never massage my legs or feet, no hot towels or rock. Manicure with gel and pedicure was $60. Pricey for what they did. Read Less
Jocy Kohler
22 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Awful experience. My friend and I sat with our feet in cold water for 35 mins before we were tended to. I was cut multiple times with the cuticle cutter tool due to the lady turning her head and worry... Read More
Awful experience. My friend and I sat with our feet in cold water for 35 mins before we were tended to. I was cut multiple times with the cuticle cutter tool due to the lady turning her head and worrying more about how chaotic everything was. Only got 2 coats of a very light color that needed atleast 3. Nail polish was all around my toenails looking like they were done unprofessionally. I asked to take the polish off and she instead added more polish to my toes which also meant more to my skin. Wouldn’t go back. Read Less
jazmin jennings
5 Apr 2018
REPORT
☆☆☆☆☆
REPORT
WORST EXPERIENCE EVER!!! I repeat do not go to them. I was here from Texas visiting my family and needed a fill in. First I felt rushed. Then when she finished I told her my nails where uneven and she... Read More
WORST EXPERIENCE EVER!!! I repeat do not go to them. I was here from Texas visiting my family and needed a fill in. First I felt rushed. Then when she finished I told her my nails where uneven and she kept telling me it’s because I have three coats of polish on which I know is wrong I get my nails done all the time to know that she didn’t even them when she refilled them. Then she had the polish on my nail bed and didn’t even paint the whole nail. I came back the next day to see if someone could fix it and they tried to give me the same lady that did the horrible job in the first place and was going to charge me if I wanted another tech to fix it. HORRIBLE CUSTOMER SERVICE. Read Less
Kristyn Radkiewicz
14 Feb 2018
REPORT
☆☆☆☆☆
REPORT
Nails are even and not too thick. Staff were friendly and even sang while doing my nails. Was a great experience. Have many colors to chose from. Will be back !
Lashay Stewart
15 Jan 2018
REPORT
☆☆☆☆☆
REPORT
WORST EXPERIENCE EVER !!!! WAD TOLD NO WAIT THEN WAITED 45 MINS ONLY TO BE TOLD I WOULD HAVE TO WAIT ANOTHER 1 FOR FOUR NAILS TO GET SIMPLE DESIGNS!!! THE NAIL TECH WAS ROUGH AND MY PAINT IS CHIPPING ... Read More
WORST EXPERIENCE EVER !!!! WAD TOLD NO WAIT THEN WAITED 45 MINS ONLY TO BE TOLD I WOULD HAVE TO WAIT ANOTHER 1 FOR FOUR NAILS TO GET SIMPLE DESIGNS!!! THE NAIL TECH WAS ROUGH AND MY PAINT IS CHIPPING ALREADY!!!! WILL NEVER IN MY LIFE SET FOOT IN THAT PLACE !!!! Read Less
Connie Abels
3 Jul 2017
REPORT
☆☆☆☆☆
REPORT
First, I asked if there was a wait and was told no. 29 min later I am told to take a chair and soak feet . Water is scalding hot. Lady comes to do nails. no hello no introduction. I ask her name, it'... Read More
First, I asked if there was a wait and was told no. 29 min later I am told to take a chair and soak feet . Water is scalding hot. Lady comes to do nails. no hello no introduction. I ask her name, it's Nala. I told her 6 different times she was too rough or was hurting me. She kept saying she was not it that was the only way. I get a pedicure every 3 to 4 weeks at queen nails in Chicago. They never hurt me. Not the worst pedicure but very close Read Less
Arianna Purnell
14 Nov 2016
REPORT
☆☆☆☆☆
REPORT
Horrible experience! They weren't customer friendly. They were talking to eachother in their native language the entire time without engaging with the customers. I asked for long nails and the gentlem... Read More
Horrible experience! They weren't customer friendly. They were talking to eachother in their native language the entire time without engaging with the customers. I asked for long nails and the gentleman cut them short and wouldn't fix it. Worst paint job I have ever had. Had to go across the street to OK Nails and they way wonderful fixed my polish and were super friendly. I will never come here again. Read Less
Karrie Seufert
3 Jun 2016
REPORT
☆☆☆☆☆
REPORT
Great place to get your nails done. Everyone is so friendly. I have been going there for years and have never had a bad experience. I usually ask for Tony he's my favorite!
Taylor Penrod
19 Mar 2016
REPORT
☆☆☆☆☆
REPORT
It's partially my fault for staying.... they do not have a good color spectrum at all! They could not do the design I wanted, it was a simple design! You would think a nail salon could do it! I settle... Read More
It's partially my fault for staying.... they do not have a good color spectrum at all! They could not do the design I wanted, it was a simple design! You would think a nail salon could do it! I settled for a different color and immediately regretted it. I made them take off the color and left with naked acrylic nails. This place didn't even have the color teal. If that doesn't say,"don't go there!" I don't know what would. Read Less
Scout Gow
8 Oct 2015
REPORT
☆☆☆☆☆
REPORT
I see Nagli every two weeks to have my nails done and she does an amazing job and is always pleasant. I used to just get my nails manicured and painted but I use my hands a lot and always chip them wi... Read More
I see Nagli every two weeks to have my nails done and she does an amazing job and is always pleasant. I used to just get my nails manicured and painted but I use my hands a lot and always chip them within the first day or two. She talked me into getting the Shellac and I was so happy that I have never used regular polish again! Now my nails are beautiful all the time. I have never been disappointed here.Read Less
jallking
22 Aug 2011
REPORT
☆☆☆☆☆
REPORT
I received a gift certificate for a pedicure($25) for Christmas. I put it away to save for summer. When i got it out, it had expired. I called and they were very rude. Did not even offer me a disc... Read More
I received a gift certificate for a pedicure($25) for Christmas. I put it away to save for summer. When i got it out, it had expired. I called and they were very rude. Did not even offer me a discount. My sister-in-law paid for a service that I did NOT receive. It was already paid for! I will NOT go there! Read Less
Have you booked online with {{websiteCompanyNameText}} before?
Email
{{wizard.step3.oldForm.emailError}}
Password
{{wizard.step3.oldForm.passwordError}}
First Name
{{wizard.step3.newForm.firstNameError}}
Last Name
{{wizard.step3.newForm.lastNameError}}
Phone Number
{{wizard.step3.newForm.phoneError}}
Mobile Number
{{wizard.step3.newForm.mobileError}}
Email
{{wizard.step3.newForm.emailError}}
Password
{{wizard.step3.newForm.passwordError}}
Address
{{business.name}}
☆
{{business.address1}}
{{business.town}} {{business.postCode}}
Date & Time
{{wizard.step2.selectedDate | date}} at {{wizard.step2.getTimeStr(wizard.step2.selectedTime)}}{{wizard.step2.getTimeStrAMPM(wizard.step2.selectedTime)}}