Last night my friends and I went to get acrylic nails, the people were doing the nails were pretty polite but both of our nails came out sloppy. They took forever to finish and the guy doing my friends nails got up and put the basketball game on and watched while doing her nails. When she asked if he could file them down a little more he told her he wasn't done and was not very polite about it. Not the worst service but not the best. Read Less

I have been with Mary and Tim for years...not only is their work of excellent quality...but I count on their designs to provide a unique look that is simply FUN! Once ‘hooked’ you become one of the family Read Less

I've been going to Mary and Tim for years . They truly are the best . They treat you like family and consider all their friends. The salon is always clean and as a regular I have my own box with some of my own tools that they only use on me. Read Less

The owner, Kenny and Anna, are so nice and kind to me and my family. They are great whether you are a regular or one time customer. Kenny has such a dry sense of humor. It helps me a lot that they are open in Sundays! Read Less

This place is friendly and professional.   I love getting my pedi done here and my sister in law gets both.   Kenny makes this place feel like you are a long lost friend.  He remembers names and makes everyone feel welcome. Read Less

I have been getting my nails done here for over 3 years now and can't find myself going anywhere else. Kenny and Anna are not only highly skilled at what they do but are also very friendly and genuine. My husband (who gets pedis there with me) and I have the best time whenever we go. Kenny even opened the shop early for me last year when I was getting married and my bridesmaids and I wanted to get our nails done there. I think the people who come through and find the owner "rude" need to quit getting their panties in a bunch and lighten up, because Kenny is a goofball and loves joking around with his customers. This isn't some high end Beverly Hills nail salon, and you are not a celebrity! I appreciate the fact that he remembers his regulars and treat them well! Read Less

I've been with Mary for close to 11 years!! I've traveled to FL and back and have found no one that can even hold a candle to Mary or Tim!! Even when they are swamped they manage to stay cheerful and their shop is beautiful and clean!! Read Less

I moved to new London almost 2 years now and was recommended Lilly's nails and have been extremely happy with Tim and Mary my nails always look great and never a problem and I feel like I've known them forever very friendly and very clean!!!!! Place will never go anywhere else ever again . Read Less

Okay let me start by saying I only write reviews if it's really good or really bad. I'm new to the fishers area & I decided to give this place a chance since it's right next door. I walked in & it was a normal salon I guess you can say. It's not fancy nor is it a hole in the wall. I'm not picky when it's comes to looks as long as they do a good job. I pick a color & an older lady takes me in. She's super nice & welcoming. However she doesn't do a good job. She's rough and seems to be in a hurry although there's no one coming in. The paint job is horrible. It's bumpy & misses the corner of my nails. 60 dollars for mani & pedi. I'm not the kind of person to make a fuss about it. I payed & walked out disappointed. First & last time I will go here. I really wanted to love this place since it is so convenient & close to my house. Oh & the owner of the place... Wow completely unprofessional. He didn't do my nails but his conversation with the lady he was taking care of was crazy. RUDE!!! Even the lady said so.. Choose somewhere else to go too. Trust me... Or find out for yourself. Waste of 60 dollars :( Read Less

From the moment, Kenny and Anna, the whole staff, we're exceptionally polite, and empathetic to our needs. We signed in and in 2 minutes we were in chairs. We both got mani/pedis. My girlfriend and I would gladly return. We wish you and yours the best Kenny! This establish is WORTHWHILE for anyone seeking a relaxing, quality, nail treatment. Read Less

Mary has been doing my nails for years! I stopped getting them done a few years back and by chance found her and Tim again a few months ago and have been going ever since! Excellent service, salon is immaculate, Tim put on a gazillion rhinestones on my nails for my birthday, each one, by hand. Always accommodating! Love them! Read Less

Mary has been doing my nails for years and her work is incredible. She and Tim are a couple that truly treats their customers as family! Their work is something they take to heart! You can't go wrong or get better service!! Read Less

I wouldn't go any place else. I actually drive about 20 minutes and pass at least five other nail salons to get here. Kenny has been doing my manicure and pedicure for over two years. I go every two weeks. The atmosphere is great! Everyone is always accommodating my needs..And believe me I'm very high maintenance. I'm provided a variety of nail color options and they even help you match up the colors. I'm always satisfied with my gel nails and my pedicure. I'm telling you, check this place out.. You'll be so glad you did. Read Less

I got the Shellac Manicure and after 3 days my nails started to break in half. The brand of polish was horrible and so was he when I asked him to redo my nails with a different polish. He made up every excuse not to, "you didn't get your Nails done here, well our policy says 3 days max, well if you change the color we can't do it. After all of the excuses I walked out. Kenny is really rude and showed horrible customer service. This is certainly no way to treat a customer.While writing the initial post, the owner Kenny discovered this review while his wife was finishing up my feet. Unbelievably he was soooo upset he started cursing me out and told me to get out, he didn't ever want to see my face, etc. I have him recorded on my phone as proof for anyone who would like to see it.  I Ran out of the Store in Tears, hurt, and confused about it all!!. This entire experience ruined my Valentine's Day and 7th year Anniversary. It's so sad how EVIL Unfair and Unethical people can be. I would hope anyone reading this would not want to support such a Disrespectful man who doesn't value his customers or have any respect for Women. Reminder this was all due to me asking for a re polish service worth 5 minutes of his time and a $8 cash value. Hopefully something good will come out of this review/ post and force  him to go Over and Beyond and provide nothing less than 5 star Service for anyone else who chooses to go here! According to all the reviews they are definitely Inconsistent in providing 5 STAR Services and need to do BETTER. Read Less

Perfect place for a pedicure. Friday at 5pm was right before the rush hit. They did a professional job and the facility was very clean.  The massage chairs were not worn out and were completely functional. $27 for a pedicure. Perfect price for the relaxation that we were looking for. Read Less

I have been to this nail salon twice.  The first time I went I a lady who was perhaps 50ish did my nails.  She did a wonderful job, but it took her a long time. The second time was a disaster. I was left sitting for about an hour while the technicians finished up other people, although the main head guy was seemingly doing nothing. Finally when someone started to work on my feet, a girl whose nails were drying wrecked a couple of her nails.  The head guy barked at the young guy doing my nails to go over and fix her nails and I was left sitting again - only this time the head guy starting working on someone who had come in after me and the lady I had before starting working on yet another person. I voiced the fact that I had been in there a long time and the head guy replied , "You should have told us you didn't have much time when you came in".  I won't go back. They are disrespectful of their clients and their client's time. Read Less

Five Star Nails has been under new management for a while now. They are doing an AMAZING job. I work on the south side and live north...but I will only come to this store. I get pink & whites, and they have a top coat that won't let your nails turn yellow. It works, even in the tanning bed. Others come in for manis & pedis...everyone I've seen in there leaves happy with the work. Read Less

I love this salon. It is a great place. I have gone to salons all over the country and their new pedicure chairs are by far the coolest ever. Maybe some of the other local salons will catch up but until they do there is not a better place for a pedicure. I also get a fill and gel polish.  The work is exceptional and lasts forever. Read Less

I've gone 2 different times for pedis bc of a coupon in the mail. The first time was nice. Had a girl who was friendly. I like to get designs on my big toe but the art was pretty bad for the extra $5. The 2nd time I went, the older guy I had did a great massage but made me bleed while he was cutting my cuticles. He painted on my skin and didnt clean it up very well. The design on my big toe looked like a kindergarten's version of a flower. Went home and took it off right away. Another guy that works there is very loud and obnoxious. He thinks he is funny but it is not very relaxing for him to be so loud. I will not be going back.Only giving 2 stars bc they are all friendly Read Less

I want to keep this short. They are unfriendly. I got french manicure full set. A nail fell off not even a few days later. I went in to have it fixed and they wanted to charge me. Ladies you know these sets don't come off easy. They don't do them right the first time to charge you more to come back in. Never going back - horrible experience! Read Less

The only reason that I am leaving one out of five stars is because I feel sympathetic for the individuals who work with the HORRIBLE nail technician who did my nails last week. I scheduled an apopintment for 7 PM during a weeknight last week. I think that may have been my first mistake since they close at 8 and were obviously inconvenienced to have last minute business. Even though most nail services don't take more than an hour if you know what you are doing. I was not greeted upon entering, but was forcefully directed to a chair immediately after entering the salon. There were two people manning the shop and multiple customers were turned away for business within the hour that I sat there. The nail technician was asked to do a full set with gel polish on top. I wanted indestructable nails for my sister's wedding that weekend. He would not do the gel polish because he claimed that regular polish would not chip on acrylic nails. I really wonder if he didn't want to do it because he simply did not know how to work the gel polish. If I had a picture of what my nails looked like the following day... you would agree that regular polish can indeed chip off of acrylic nails. I argued with him for a moment but gave up bc he was incredibly rude and aggressive with me. During the initial manicuring he would shake my hand and grunt something like "relax, ughh" about every 3 minutes. To make a long story short... my nals looked horrible and still do. After asking him to shorten them two times, I gave up bc he was so irritated that I was asking for specific things that he had to take a short break in the back room mid-nails. I assure you I am a very polite person. At one point a large spec of dirt landed on my wet polish and he tried to clear coat over it. I had to block my hand from him and ask him to clean it off before he cemented it to my nail. He took remover and rubbed the polish off the side with the dirt... and then proceeded to clear coat over a half painted nail. He called me a liar when I told him it looked odd and had to do a side by side comparison of two nails to convince him to please re-do it. Conveniently for me, he was rotating between my nails and another client so while he was gone I took his supplies and remove the polish and repainted my own nail. He caught me and yelled at me which made me incredible unconfortable, but at that point I was desparate to get the job done and leave. I told him to stop painting my nails, stuck myself under the dryer and left shooken up bc the man was literally scaring me he was so hostile. Other employees may be better, but the atmosphere of the salon was less than par. In general, I would recommend NEVER taking a chance at this salon. It may have been the most dissapointing $35 I have ever spent. Read Less

It depends on who you get to do your nails. The woman I had was on the phone the entire time she was doing my nails. She was pretty rude to. My sister however got another girl who was friendlier and did a better job. It is not a welcoming environment but the job got done. We got there before three other costumers and they had to wait over an hour. They are understaffed as well. Read Less