The first time I went there on a recommendation, but I was not happy when I left. She cut my nails so short on the pedi, I ended up with ingrown toenails the way she cut them, very painful, I've neve... Read More
The first time I went there on a recommendation, but I was not happy when I left. She cut my nails so short on the pedi, I ended up with ingrown toenails the way she cut them, very painful, I've never had that before it's awful. I did not go back till today. I was trying to find a local place for myself and my niece this was the only one with walk in availability. I figured it's been a few years, I'll get someone else. I told the woman, do not cut my toenails short she nodded. Next thing I know, she cut the big toe nail soooo short it was not comfortable, I stopped her and told her not to do that again on the other foot, she cut that one too even shorter, so short and uneven it couldn't be filed. At this point I felt I needed ointment applied and she did. I just wanted to be done after that. I let her finish, told her not to cut anymore, everything was uneven and I was having major discomfort and I was very upset. Phong was doing my little niece's toes, and she did a good job til she got to my nieces fingers and cut the cuticles which bled. I showed Phong my toes, she said "yes, they were cut way too short that "I" should have told the woman not that short and go home and apply Neosporin." she told me my toe's were all red and infected. I said, "my toes were fine till 15 mins ago, they're red because she injured them" I was livid!!! I just wanted to walk out of there and not even pay them. I gave them their money and left very upset. I get regular mani/pedi's, I have never experienced such a horrible experience and tonight so much pain, especially the left toe. I think I need to see the doctor first thing in the morning, it looks awful and so painful. And here I gave them a second chance, HUGE mistake, HUGE mistake. Read Less