First time I went there, everything was fine. Service was great, staff was friendly, and I left feeling pretty good. I enjoyed myself so much the first time, I thought I'd go a second. The second time... Read More
First time I went there, everything was fine. Service was great, staff was friendly, and I left feeling pretty good. I enjoyed myself so much the first time, I thought I'd go a second. The second time I went in there, this crabby older lady with stenciled in eyebrows did my nails. She asked me if I wanted a design for $5, I agreed and allowed her to do whatever design she wanted, she did a 'cheetah print' that was just a bunch of half-assed white smears. Then she attempted to put a jewel on my thumb, and ended up smearing my nail polish. She wasn't even going to fix it, she just told me to go out my hands under the light. I proceeded to tell her that I didn't like my nails, and that I had decided to go with the gel nail polish, and I didn't want a design anymore. I apologized for the inconvenience, and she just scoffed and started man handling my hands. Then she looked up and said very rudely to me, "Are you sure you want gel? You should go ask your mom for permission because it's $30, very expensive." I replied with "I am aware of the price, I am paying for myself." She acted surprised and continued to do my nails, and was persistent in reminding me that the gel is $30, I had brought in my own color of polish and the gel color she matched it with was not even close to what I wanted, and at that point, I was done and just wanted to leave. She over trimmed my nails and buffed them so rough she burned my hand with the machine and I left with my nails too short and sore. The edges we're done sloppy and I had air bubbles that formed at my cuticles. When I went up to pay, she took my card and was hinting at me paying her double for the extra time she had to do my nails. She kept saying "I did your nails twice." I apologized again and left without giving a tip, I had never felt so insulted trying to get my nails done. I didn't even like the service I got and just wanted to go home and take it all off. So disappointed this second time around. I regret not complaining right then and there, but I just wanted to leave at that point. Waste of my time and $30. Read Less