I went in to Gulden's for the first time today. The salon is clean and I was greeted right away. I wanted a shellac manicure - which I noticed was $35.00 - and I was seated promptly and given the colo... Read More
I went in to Gulden's for the first time today. The salon is clean and I was greeted right away. I wanted a shellac manicure - which I noticed was $35.00 - and I was seated promptly and given the color menu. I only needed to soak off one nail but the tech who sat down to do my manicure didn't seem to want to wait. She removed the soaking cup that had just been put on began roughly scraping off the polish with a metal tool that hurt my thumb and cuticle. When she did the manicure, I was honestly surprised at how poorly it was done. The tech roughly filed my nails and then applied cuticle lotion that she did not allow to soak in or even sit on my fingers. When she did go to cut my cuticles, she never touched the side of any of my fingers...she would only cut the base of my cuticle and even then, she went so fast, that she missed significant parts that needed to be trimmed. The "manicure" was over in about 4 minutes. She was also not very good at polishing. She applied the bonding coat but then scrubbed it back off with cotton leaving cotton fibers stuck to my nails that she then polished. My cuticles were still rough and you could clearly see them but she didn't cut them back, just polished over them. Once the shellac set, she "massaged" my hands with oil - which smelled amazing - and then wrapped them in a hot towel. The whole process took 10 minutes total and I was so disappointed. The tech was very polite but it felt like she had no idea what she was doing and was just trying to get through it. It was not worth $35.00 at all. The salon was nice and the owner seemed wonderful but they need techs in there who know what they're doing and are willing to take the time to do it well. Don't plan on going back. Read Less
Karen W.
23 Sep 2017
REPORT
Love this place! I love getting to know them. Gulden remembers things about me and my family. She will ask me about things we spoke about two or three weeks ago. I love that! Now she has a boutique t... Read More
Love this place! I love getting to know them. Gulden remembers things about me and my family. She will ask me about things we spoke about two or three weeks ago. I love that! Now she has a boutique to explore as well! Awesome! I do love that they talk to me and not around me. English is her second language so it is nice that she speaks only English. I also love learning tidbits about Her country. Another thing I love is that she will talk with me about the services she offers and give me an honest opinion if I need a service or not. She could sell me anything but there have been times she has told me that I don't need a particular service. That is wonderful and rare! Read Less
Gretchen O.
27 Jun 2017
REPORT
I went to this salon for the first time because I had heard some good reviews about the salon. I walked in with no appointment and was immediately able to sit in the pedicure chair. The lady was super... Read More
I went to this salon for the first time because I had heard some good reviews about the salon. I walked in with no appointment and was immediately able to sit in the pedicure chair. The lady was super nice that helped me. Service was good. I did ask for a design and it did not turn out how I would have liked. The flowers look like a blob with a rhinestone in the middle. My feet feel like I did not get a pedicure at all, that I just got my nails painted. My heels look like they did when I went into the place. It took me an hour and a half. I am very unhappy how my feet and toes look. I will not be going back and I will not be recommending anyone. Read Less
Mark Cherry
13 Jun 2017
REPORT
Alison P.
10 May 2017
REPORT
I went in for a pedicure and it was the best! Tonya did a great job! Everyone is very nice and friendly. The atmosphere is relaxing and everything looked very clean and organized. I will definitely be... Read More
I went in for a pedicure and it was the best! Tonya did a great job! Everyone is very nice and friendly. The atmosphere is relaxing and everything looked very clean and organized. I will definitely be a regular customer. Read Less
Sandra M.
13 Apr 2017
REPORT
Not impressed by this business. There is a billboard in the city that makes me question their professionalism.
Holly K.
1 Mar 2017
REPORT
Just had the best service ever here! Theresa (nail tech) gave me a shellac pedi and regular mani. The salon is quiet, everyone working here is local, the place is super clean and my mani and pedi are ... Read More
Just had the best service ever here! Theresa (nail tech) gave me a shellac pedi and regular mani. The salon is quiet, everyone working here is local, the place is super clean and my mani and pedi are perfect. Great choice of polish colors, plenty parking and did I mention it's quiet and clean?! I'll be back. Read Less
Kate V.
16 Sep 2016
REPORT
Worst customer service experience I've had at a salon.... My friend and I made an appointment because she had heard a few good things about the salon. We arrived right on time yet the owner made me wa... Read More
Worst customer service experience I've had at a salon.... My friend and I made an appointment because she had heard a few good things about the salon. We arrived right on time yet the owner made me wait 15 minutes so she could finish giving herself a manicure. She was very rude, making comments about my personal nail maintenance. Did I even ask?! She even left me in the chair to go make personal phone calls. (She was not shy about her phone conversation) Needless to say, I do not recommend anyone to Gulden's. I will never go back. Read Less
Stacia M.
25 Aug 2016
REPORT
Friendly accommodating staff, nice options for levels of service, I like having an appointment, always on time...but they do take walk-ins. Salon is clean and conveniently located. I will be back.
Denver H.
24 Aug 2016
REPORT
I had my first facial and pedicure and it was a great experience. Very clean and friendly staff. Highly recommended. I'll be back.
Kevin S.
24 Aug 2016
REPORT
Great place to get manicures and pedicures for both male and female clients. Very clean and everyone speaks English
Gulden H.
24 Aug 2016
REPORT
Licensed and trained local professionalsWith great communication skills. Operating under Illinois Professional Regulations Sanitation standards
Jessica F.
6 May 2016
REPORT
Me and my friend went this place couple days ago. She was so rude and I got toe fungus. Never again!
Rebecca F.
14 Mar 2016
REPORT
Nice, new, clean. A regular spa that takes appointments, but they are very accommodating to walk-ins. I guess the main thing that I like, which is going to sound prejudiced as heck but true, is that t... Read More
Nice, new, clean. A regular spa that takes appointments, but they are very accommodating to walk-ins. I guess the main thing that I like, which is going to sound prejudiced as heck but true, is that they're all locals. They speak English. They're not constantly talking to each other in another language. I've always thought that was extremely rude, no matter what language my technician speaks. The fact that I have no idea what they're talking about makes it all the more rude. This place is pretty quiet. I come to a spa for some relaxation and to de-stress. This is a good place to do it. I just get regular manicures. I hate having my nails thick. They do the shellac colors. I wash my hands constantly due to working in healthcare. They last a long time and have really helped my nails hold up a lot better. They're just building up their clientele, but they have a great location on Wabash in the same strip as Qdoba. Good parking. No issues here, will be back very often. Read Less
I went in to Gulden's for the first time today. The salon is clean and I was greeted right away. I wanted a shellac manicure - which I noticed was $35.00 - and I was seated promptly and given the colo... Read More
I went in to Gulden's for the first time today. The salon is clean and I was greeted right away. I wanted a shellac manicure - which I noticed was $35.00 - and I was seated promptly and given the color menu. I only needed to soak off one nail but the tech who sat down to do my manicure didn't seem to want to wait. She removed the soaking cup that had just been put on began roughly scraping off the polish with a metal tool that hurt my thumb and cuticle. When she did the manicure, I was honestly surprised at how poorly it was done. The tech roughly filed my nails and then applied cuticle lotion that she did not allow to soak in or even sit on my fingers. When she did go to cut my cuticles, she never touched the side of any of my fingers...she would only cut the base of my cuticle and even then, she went so fast, that she missed significant parts that needed to be trimmed. The "manicure" was over in about 4 minutes. She was also not very good at polishing. She applied the bonding coat but then scrubbed it back off with cotton leaving cotton fibers stuck to my nails that she then polished. My cuticles were still rough and you could clearly see them but she didn't cut them back, just polished over them. Once the shellac set, she "massaged" my hands with oil - which smelled amazing - and then wrapped them in a hot towel. The whole process took 10 minutes total and I was so disappointed. The tech was very polite but it felt like she had no idea what she was doing and was just trying to get through it. It was not worth $35.00 at all. The salon was nice and the owner seemed wonderful but they need techs in there who know what they're doing and are willing to take the time to do it well. Don't plan on going back. Read Less
Karen W.
23 Sep 2017
REPORT
☆☆☆☆☆
REPORT
Love this place! I love getting to know them. Gulden remembers things about me and my family. She will ask me about things we spoke about two or three weeks ago. I love that! Now she has a boutique t... Read More
Love this place! I love getting to know them. Gulden remembers things about me and my family. She will ask me about things we spoke about two or three weeks ago. I love that! Now she has a boutique to explore as well! Awesome! I do love that they talk to me and not around me. English is her second language so it is nice that she speaks only English. I also love learning tidbits about Her country. Another thing I love is that she will talk with me about the services she offers and give me an honest opinion if I need a service or not. She could sell me anything but there have been times she has told me that I don't need a particular service. That is wonderful and rare! Read Less
Gretchen O.
27 Jun 2017
REPORT
☆☆☆☆☆
REPORT
I went to this salon for the first time because I had heard some good reviews about the salon. I walked in with no appointment and was immediately able to sit in the pedicure chair. The lady was super... Read More
I went to this salon for the first time because I had heard some good reviews about the salon. I walked in with no appointment and was immediately able to sit in the pedicure chair. The lady was super nice that helped me. Service was good. I did ask for a design and it did not turn out how I would have liked. The flowers look like a blob with a rhinestone in the middle. My feet feel like I did not get a pedicure at all, that I just got my nails painted. My heels look like they did when I went into the place. It took me an hour and a half. I am very unhappy how my feet and toes look. I will not be going back and I will not be recommending anyone. Read Less
Mark Cherry
13 Jun 2017
REPORT
☆☆☆☆☆
REPORT
Alison P.
10 May 2017
REPORT
☆☆☆☆☆
REPORT
I went in for a pedicure and it was the best! Tonya did a great job! Everyone is very nice and friendly. The atmosphere is relaxing and everything looked very clean and organized. I will definitely be... Read More
I went in for a pedicure and it was the best! Tonya did a great job! Everyone is very nice and friendly. The atmosphere is relaxing and everything looked very clean and organized. I will definitely be a regular customer. Read Less
Sandra M.
13 Apr 2017
REPORT
☆☆☆☆☆
REPORT
Not impressed by this business. There is a billboard in the city that makes me question their professionalism.
Holly K.
1 Mar 2017
REPORT
☆☆☆☆☆
REPORT
Just had the best service ever here! Theresa (nail tech) gave me a shellac pedi and regular mani. The salon is quiet, everyone working here is local, the place is super clean and my mani and pedi are ... Read More
Just had the best service ever here! Theresa (nail tech) gave me a shellac pedi and regular mani. The salon is quiet, everyone working here is local, the place is super clean and my mani and pedi are perfect. Great choice of polish colors, plenty parking and did I mention it's quiet and clean?! I'll be back. Read Less
Kate V.
16 Sep 2016
REPORT
☆☆☆☆☆
REPORT
Worst customer service experience I've had at a salon.... My friend and I made an appointment because she had heard a few good things about the salon. We arrived right on time yet the owner made me wa... Read More
Worst customer service experience I've had at a salon.... My friend and I made an appointment because she had heard a few good things about the salon. We arrived right on time yet the owner made me wait 15 minutes so she could finish giving herself a manicure. She was very rude, making comments about my personal nail maintenance. Did I even ask?! She even left me in the chair to go make personal phone calls. (She was not shy about her phone conversation) Needless to say, I do not recommend anyone to Gulden's. I will never go back. Read Less
Stacia M.
25 Aug 2016
REPORT
☆☆☆☆☆
REPORT
Friendly accommodating staff, nice options for levels of service, I like having an appointment, always on time...but they do take walk-ins. Salon is clean and conveniently located. I will be back.
Denver H.
24 Aug 2016
REPORT
☆☆☆☆☆
REPORT
I had my first facial and pedicure and it was a great experience. Very clean and friendly staff. Highly recommended. I'll be back.
Kevin S.
24 Aug 2016
REPORT
☆☆☆☆☆
REPORT
Great place to get manicures and pedicures for both male and female clients. Very clean and everyone speaks English
Gulden H.
24 Aug 2016
REPORT
☆☆��☆☆
REPORT
Licensed and trained local professionalsWith great communication skills. Operating under Illinois Professional Regulations Sanitation standards
Jessica F.
6 May 2016
REPORT
☆☆☆☆☆
REPORT
Me and my friend went this place couple days ago. She was so rude and I got toe fungus. Never again!
Rebecca F.
14 Mar 2016
REPORT
☆☆☆☆☆
REPORT
Nice, new, clean. A regular spa that takes appointments, but they are very accommodating to walk-ins. I guess the main thing that I like, which is going to sound prejudiced as heck but true, is that t... Read More
Nice, new, clean. A regular spa that takes appointments, but they are very accommodating to walk-ins. I guess the main thing that I like, which is going to sound prejudiced as heck but true, is that they're all locals. They speak English. They're not constantly talking to each other in another language. I've always thought that was extremely rude, no matter what language my technician speaks. The fact that I have no idea what they're talking about makes it all the more rude. This place is pretty quiet. I come to a spa for some relaxation and to de-stress. This is a good place to do it. I just get regular manicures. I hate having my nails thick. They do the shellac colors. I wash my hands constantly due to working in healthcare. They last a long time and have really helped my nails hold up a lot better. They're just building up their clientele, but they have a great location on Wabash in the same strip as Qdoba. Good parking. No issues here, will be back very often. Read Less