37 Reviews

City Nails

Oak Lawn, Illinois
Reviews
Laura Luiz
14 Jul 2018
REPORT
Just love this spot! So amenable to emergency repairs! Always a nice friendly atmosphere and great luxury options for manis and pedis plus all the new sip and no chip colors!
Ashley Witry
20 Jun 2018
REPORT
I've been here a couple of times and the wait has never been long. Two of my nails broke within a week and they gave me no trouble about fixing them. This past time I had Emily and she was very nice! ... Read More
I've been here a couple of times and the wait has never been long. Two of my nails broke within a week and they gave me no trouble about fixing them. This past time I had Emily and she was very nice! Would totally recommend them to anyone!! Read Less
chris wenc
14 Jun 2018
REPORT
I’m not one to normally complain about anything but this really got under my skin. I have been taking my girlfriend here for about a year now on a weekly basis for a manicure or pedicure or both which... Read More
I’m not one to normally complain about anything but this really got under my skin. I have been taking my girlfriend here for about a year now on a weekly basis for a manicure or pedicure or both whichever she likes. So on 05-31-18 we went in and she had her usual non chip dip nails done as she told me everything seemed fine so I had no problem paying 40 for the service and 20 for a tip as she was happy. Fast forward to today she has a very busy work schedule and noticed her nails were starting to chip, she went into the establishment and was not treated very nicely and was told that oh well if she didn’t like the work the will not fix it and will charge her regular price if she wants them redone, she tried to stand her ground and asked for a manager at which point she was asked to sit at a nail station and they attempted to fix one nail out of six and now they look even worse than when she came into the establishment to complain. I have already filed a dispute with my credit card company for the lack of service. I will never bring her here again and I hope the place loses business due to their unprofessionalism. Read Less
Kim Love
1 Jun 2018
REPORT
It is a very nice place. You could even step over to the wine bar directly to the north of the place and take a glass in with you. To get to my rating, I did not give it 5 stars because when I got int... Read More
It is a very nice place. You could even step over to the wine bar directly to the north of the place and take a glass in with you. To get to my rating, I did not give it 5 stars because when I got into the light my nails had streaks and them I did not notice while I was there. So I called back and let them know that I was coming back on the following day to get the problem rectified. At first it seemed like Kevin who was the technician who did my nails seem to act like he didn't know what to do. I did not appreciate that feeling because I was a brand new customer. He says, 'Well, I'll just put another coat on it that's all that I can do.' that may be true but at least let me feel that you want your work to speak highly of you. I did return & someone else rectified the problem because Kevin was busy. Read Less
Cutenu2 M
8 May 2018
REPORT
Lovely atmosphere. Even better is I can communicate with the people there. The only thing I ask is that they please invest in better chairs for the customers. They are falling apart and eventually so... Read More
Lovely atmosphere. Even better is I can communicate with the people there. The only thing I ask is that they please invest in better chairs for the customers. They are falling apart and eventually someone is going to fall when the chairs break. Other than that, I highly recommend this place. Read Less
Michelle Moore
22 Apr 2018
REPORT
I absolutely love City Nails! I use to live in Oak Lawn but now I live in Lynwood. I travel 30 mins to come here. Andy is my nail tech and he is the BEST! Any nail design I show him he can do. I never... Read More
I absolutely love City Nails! I use to live in Oak Lawn but now I live in Lynwood. I travel 30 mins to come here. Andy is my nail tech and he is the BEST! Any nail design I show him he can do. I never have a problem with my nails... Always beautiful and they don’t break. The staff has always been courteous and pedicures are great as well. Raymond who works the front desk is AMAZING as well. Read Less
Cinnamon Francis
28 Mar 2018
REPORT
City Nails has great customer service! The most helpful and polite receptionist, Ray, working the front desk and my absolutely amazing nail tech, Andy! I make an appointment with the very talented And... Read More
City Nails has great customer service! The most helpful and polite receptionist, Ray, working the front desk and my absolutely amazing nail tech, Andy! I make an appointment with the very talented Andy (also owner) every two weeks and refuse to let anyone else touch my nails. He takes his time, makes you feel like a diva, and i never leave disappointed. I have been going to him for about 6mths and I always have long nails with detailed, colorful nail art. He NEVER misses a beat! Read Less
Amelia Ralph
10 Mar 2018
REPORT
I've been coming here for over a year. The ladies remember me whenever I come in and always do a great job. Highly recommend, and also fairly priced in comparison with many other salons. And the h... Read More
I've been coming here for over a year. The ladies remember me whenever I come in and always do a great job. Highly recommend, and also fairly priced in comparison with many other salons. And the hair salon is also very professional always giving honest feedback on what can be done for your styling needs. Read Less
Jody Harkabus
3 Mar 2018
REPORT
Been coming here for years! Always happy with service! Usually see Andy the owner or Tina. But, everyone seems nice and helpful.
Jessica Willis
21 Feb 2018
REPORT
City Nails offers outstanding service. I've been going to Andy for over 15 years and I wouldn't go anywhere else. He takes pride in what he does, looks to evolve to grow and genuinely values his custo... Read More
City Nails offers outstanding service. I've been going to Andy for over 15 years and I wouldn't go anywhere else. He takes pride in what he does, looks to evolve to grow and genuinely values his customers. Read Less
Kerri Krystal Jurczyk
23 Dec 2017
REPORT
My friend got her nails done here and she’s never been so embarrassed in her life that’s she full on cried! She doesn’t even want to post because she’s so embarrassed! She went to get her nails done ... Read More
My friend got her nails done here and she’s never been so embarrassed in her life that’s she full on cried! She doesn’t even want to post because she’s so embarrassed! She went to get her nails done for her birthday and wanted French tips but the lady who served her said no it would look stupid on her. She’s never felt so hurt in her life! On top of this the nails where diagonal! About as straight as my gay best friend to be exact. On top of that she had three different lad...ies do her nails and one of them even admitted to making a mistake but just laughed about it! The employees didn’t even communicate with her. They did not give her what she wanted what so ever! If you want to see a photo of how this nail salon actually does nails message me and I will gladly send you a pic! I will be taking her to a proper nail salon this week one with an actual beauty license. See More Read Less
Kaitlin Bamford
21 Dec 2017
REPORT
Got acrylic naiks done here so happy with the results, would defentally recommend
Erin Williams
21 Dec 2017
REPORT
Awesome! Writing this review why trying not to giggle as I'm having my feet cleaned after a pedicure and it REALLY TICKLES!! Staff here are really lovely, friendly and professional. Prices are quot... Read More
Awesome! Writing this review why trying not to giggle as I'm having my feet cleaned after a pedicure and it REALLY TICKLES!! Staff here are really lovely, friendly and professional. Prices are quote reasonable as well. Read Less
Barbara Engels
25 Oct 2017
REPORT
Excellent service I get the SNS done here and liking the shape and conditions of my nails. A good variety of beauty services in the one place is wonderful too!
Nigger D
3 Aug 2017
REPORT
Love it. First time coming will come more !❤️
Jillian B.
1 Aug 2017
REPORT
So if you go, ask for anybody BUT TRACI.This place is a decent local nail salon with average prices and a HUGE selection of colors. I like that they use a new plastic wrap inside the pedicure baths to... Read More
So if you go, ask for anybody BUT TRACI.This place is a decent local nail salon with average prices and a HUGE selection of colors. I like that they use a new plastic wrap inside the pedicure baths too! I've had andy, minnie, and a few other people and they're all excellent. The establishment would have gotten 5/5 stars if it wasn't for Tami.The first time I had traci, she handed me off 1/2 way through because she clearly was more interested in a different client who just walked in. The next time I had her, she did the same thing. The NEXT time I had her, she took me the whole visit, and kept saying, for me to ask for her next time I come in, nobody else. She didn't do an over the top job to where she was somebody I'd like to pick up again... my nails were merged together with my skin and she was kind of rough. Today, I had her for the last time... She took me the whole time which i was glad, I don't like being split for tip purposes. However when I chose the basic pedicure, her demeanor changed. she spent about 5 seconds scrubbing my heals, and really didn't massage my legs at all. I've always gotten at least a 4-6 minute massage with the basic. I'm not a person who needs paraffin wax and hot stones... let me relax for a hot minute and i'll be on my way. When it came to my nails, crap job! She didn't soak them or properly clean the nail beds up before applying my dip polish, and again, the polish/dip was seriously merging my skin and nails together. Also, she removed a cuticle gadget from a sterile bag in her drawer and put it right back into the sterile bag and folded it over so it looked clean and unused. EW. No massage with lotion on my hands either. Call me cranky, go ahead... but in comparison to other people that work there, I've not really been ecstatic to have her! Read Less
Charlotte McGill
22 Jul 2017
REPORT
Very professional relaxing experience. Will definitely come again.
Titania kidd
20 Jul 2017
REPORT
Andy, has been doing my nails for about 6 years and he has always offered excellent and professional services to me, my family and friends. He also does unique and creative designs. He's the best!!!!
Carol Aguilar
19 Jul 2017
REPORT
I've been coming to City Nails on 106th & Cicero in Oak Lawn, IL. for over 15 years. Andy/Owner is the most consciencious Nail Salon owner! He cares about ALL his customers. I can attest to this!! 5 S... Read More
I've been coming to City Nails on 106th & Cicero in Oak Lawn, IL. for over 15 years. Andy/Owner is the most consciencious Nail Salon owner! He cares about ALL his customers. I can attest to this!! 5 STARS!! Read Less
T Step
7 Jul 2017
REPORT
I give 2 stars for customer service. The nail tech I had was very unfriendly. She mostly used gestures to get me to do what she needed me to do & ignored me when I asked her to cut down my nail furthe... Read More
I give 2 stars for customer service. The nail tech I had was very unfriendly. She mostly used gestures to get me to do what she needed me to do & ignored me when I asked her to cut down my nail further. I had to ask twice before I was acknowledged. Not sure if she did not understand or was ignoring me. But, I believe it was the latter. She looked mad while she was giving me a pedicure & did not say a word. Making the customer feel comfortable & welcome should be the 1st priority. Won't be back. Read Less
Nicole Hodgson
9 Jun 2017
REPORT
I had my hair cut from here today and I was really un happy with the result.. so I went to complain and they insisted that it was an even cut when it wasn't at all.. I asked for a front fringe and I'm... Read More
I had my hair cut from here today and I was really un happy with the result.. so I went to complain and they insisted that it was an even cut when it wasn't at all.. I asked for a front fringe and I'm not even sure what they did. I told them I wasn't happy, their response was to go look in a mirror. They knew it wasn't what I wanted and they didn't care at all, the fringe isn't even blended into my hair.. We argued for a while and they just would not give my money back. I have to go to another hair dresser and pay $25 again so someone can fix what they did.. don't get me wrong some staff there were nice enough but the lady I had to deal with makes me never want to go back again. Read Less
Tiffany M.
5 Jun 2017
REPORT
I don't think I'll be going back. Went in for a full set and pedicure on a Sunday around 11. The good: the wait was very short. Plenty of staff to accommodate. The pedicure was good. Chairs are really... Read More
I don't think I'll be going back. Went in for a full set and pedicure on a Sunday around 11. The good: the wait was very short. Plenty of staff to accommodate. The pedicure was good. Chairs are really good. Color selection was plentiful. Apparently you can get alcohol from the wine bar next door and bring it in. They speak good English so there isn't a lot of communication breakdown. The bad: my almond shape ended up coffin. They're crooked and complete inconsistent as far as nail width. I was overcharged $5 for no apparent reason. Read Less
Jade Johnson
3 Jun 2017
REPORT
Always get my nails, pedicure and full sets with shellac here, and they never disappoint! Great customer service, and great promotions on at the moment ($25 hair wash and dry including a pedicure!) W... Read More
Always get my nails, pedicure and full sets with shellac here, and they never disappoint! Great customer service, and great promotions on at the moment ($25 hair wash and dry including a pedicure!) Will recommend to everyone, from one very happy customer! ... See More Read Less
Brooke Thomas
2 Jun 2017
REPORT
HAIR SERVICE REVIEW So I've been there twice now purely for trims- the first time my mum came with me and it was explained to the guy cutting my hair I wanted a very tiny amount cut off as it has been... Read More
HAIR SERVICE REVIEW So I've been there twice now purely for trims- the first time my mum came with me and it was explained to the guy cutting my hair I wanted a very tiny amount cut off as it has been a very long time since I trusted a hairdresser after another store absolutely ruining it. It started well, the guy was very gentle and small then towards the end sort of looked at it and just went CHOP CHOP CHOP (im not being a dramatic customer im talking 2 fingers in length (t...wo fingers on top of each other not side by side!) ) and I just sat there frozen and didnt want to go back. My mum convinced me to try one more time and just get another person. I received another male who took a lot more care with my hair and did an appropriate amount who continued to check in with me instead of standing back and making his own decision. So I guess it depends who you receive! Ill trust the man who I felt more respected by again. Have also heard good things about the woman who works there but hear shes more for nails. :) See More Read Less
Cindy F.
6 Mar 2017
REPORT
Great place to get nails done by Minnie. She does a wonderful job and I have been going here for a couple of years now. I don't like how staff changes so quickly but that is what happens in retail. Th... Read More
Great place to get nails done by Minnie. She does a wonderful job and I have been going here for a couple of years now. I don't like how staff changes so quickly but that is what happens in retail. They should however try to maintain more women then men there.  Fortunately when I find a good tech that leaves I get a good one thereafter.  You just have to stick to appointments so you don't get a bad tech.  I have had that unfortunate experience a couple of times now so I always schedule appointments with Minnie and get the best results Read Less
Carol Neller
21 Dec 2016
REPORT
Always been my preferred nail salon but tonight our daughter tried their new Hairdressing service and I am way impressed - she said she felt so special and cared for, the finished colour is as good as... Read More
Always been my preferred nail salon but tonight our daughter tried their new Hairdressing service and I am way impressed - she said she felt so special and cared for, the finished colour is as good as anything I've paid a whole lot more for - great job girls (and guy) Read Less
Barbra V.
23 Oct 2015
REPORT
Nail City is my go to all the time for a nochip and I have never been disappointed. And every once in a while I get their princess pedicure for some extra pampering...love it!
Jennise V.
30 Sep 2015
REPORT
I just left here today after having a gel fill in & color. I had Tony, an older gentleman. We sat in silence almost the entire time, which personally I prefer rather than forcing small talk. He was ve... Read More
I just left here today after having a gel fill in & color. I had Tony, an older gentleman. We sat in silence almost the entire time, which personally I prefer rather than forcing small talk. He was very precise, professional & fast (without doing a half assed rush job). Honestly, the only "complaint" that I have is that he added a little bit of additional gel near the middle/tip areas & a couple of the nails look slightly wavy due to it. Is not even that bad, nor noticeable, but I'm being honest since it may bother other women. It's almost like slightly wet/warped cardboard. Anyway, I had my nails done because my new husband & I are leaving for our honeymoon in 2 days & I wanted to look nice, and I am content with the job he did considering the event. Thank you, Tony!!   :-) Read Less
Maggie J.
10 Aug 2015
REPORT
Came in with a friend for a pedicure. We decided on the princess pedicure which was very relaxing. Both of our nail techs were professional and did a great job. I would have given five stars if it had... Read More
Came in with a friend for a pedicure. We decided on the princess pedicure which was very relaxing. Both of our nail techs were professional and did a great job. I would have given five stars if it had not been for the male tech assisting another woman who sat on his cell phone talking on speaker for over five minutes... Ruined the calming atmosphere. Read Less
Alexandra F.
2 Jul 2015
REPORT
I have been using this salon for pedicures for about a year and a half now and I must say that it was went down hill since then. Before writing this I made sure to give them a few tries, as maybe some... Read More
I have been using this salon for pedicures for about a year and a half now and I must say that it was went down hill since then. Before writing this I made sure to give them a few tries, as maybe some of my bad experiences were just flukes. I will start with the good: pedicure chairs in a separate and dim lighted area, a number of pedicure options which used to be reasonably priced. That's about it...The second to last time I came in here I brought my minor sister, we were seated next to each other but started 45 minutes apart, meaning my pedicure was done before hers even began. What's the point... When I brought this up to my nail tech he rudely stated that we should have called ahead. While this may be true they also should have waited to start me  if they knew that another nail tech wouldn't be available for 45 minutes. Onto the service, all the nail tech could do was rush with my feet I have never had such a half ass job done. He was talking about how he was going to catch his flight to the LA pride parade in one hour and did I notice his hastiness on my feet! Aside from these he was talking pretty inappropriately for there to be a minor in earshot. Not happy.The most recent time I have used this salon was today, and I'm sorry to say but it will probably be my last. I treated my mom and myself to pedicures. I immediately mention that we would like to be seated next to each other and started at the same time. The receptionist had a snarky remark about seating us next to each other until I pointed out that on my last visit they stared my sister 45 minutes after me. Well, I hate to say this but this time was even worse of a rush job! The nail tech was new and based off of her work seemed as thought she has never done a pedicure before. She rushed through the entire thing. By the end I had to point out to her I needed my flip flops on after she started painting. She then proceeds to put my flip flops on with my toes painted, thanks but no thanks. She slathered the polish on my nails so thick that even 2 hours afterwards they weren't dry. I now have freshly chipped and smeared toes the same day I had my service done. I will say my mom got a great pedicure from the nice young man doing her feet.City nails you need to improve on your customer service and quality of work. Your work is unacceptable for the price you charge. Lans Nails down the street does by far better quality service. Until I get an apology and refund for today's terrible service you won't be seeing any of my money! Read Less
Glenda V.
7 Jun 2015
REPORT
Andy the salon manager does a great job on nails, however after a while you will get tired of waiting on him. He tries book himself too many appointments in a day.  I made appointments but he would ta... Read More
Andy the salon manager does a great job on nails, however after a while you will get tired of waiting on him. He tries book himself too many appointments in a day.  I made appointments but he would take others ahead of me because I am very patient.  I finally just decided to not go back, it's a big city better service awaits me! Read Less
Lisa M.
3 Jun 2015
REPORT
I've been here several times and the only reason I keep going back is because I like the fact that they have their Pedicure chairs in a separate area with the relaxing music and dim lighting... howeve... Read More
I've been here several times and the only reason I keep going back is because I like the fact that they have their Pedicure chairs in a separate area with the relaxing music and dim lighting... however, I never did think they did an awesome job, but just ok and some of the techs are better than others. Anyway, last night I decide I need a pedi so I head over to this place, it was a little busy I ask how long the wait is, they tell me no wait, well I waited about 15 minutes. Anyway, this one nail tech came to greet me and I thought, oh no, not her.... I thought I had her before and didn't like the job she did, but anyway like I said they were busy so I just went with it... ( sorry don't know what her name was) so at the end of everything and before the polish I notice the nails on the left foot were much longer than the right, she didn't even trim the pinky toe nails at all, didn't file the nails on my right foot and started polishing, well I had to point all of this out to her and then she went back and half ass fixed it. I was just thinking at this point I just want to get out of here, so she polishes my nails, I go to the drying station (now in brighter lighting) I notice the shittiest polish job ever... some parts of some nails not even polished, polish on my skin, just horrible! So I get up and say umm I'm sorry but this polish job is terrible! The guy I was  talking to says, so what do you want me to do? Um I want this fixed, this is terrible! Ok, well she'll fix it now he says, he also added your standing here for 5 minutes talking to me when she could be fixing it... really?! I think his name is Andy and btw, he did a no chip on my a couple weeks ago, and it lasted about a week because he got the polish on my cuticles and it started lifting from there. So anyway, she had to leave the other client she was already working on to come and re-do the entire horrible polish job, ugh! It came out better than the first time she polished them but not a good job! I was so frustrated, just payed for my service minus a tip and left an unhappy customer... Nail shops are a dime a dozen so I will be looking for a new place to get my nails done and will not ever return to City Nails again! Oh and one more thing, maybe this nail tech needs glasses or something because as I'm getting my pedi, a girl that my nail tech had just finished doing a mani on came to the back and told her she missed a spot on her nails so the nail tech proceeded to just file it down, with the nail file that she was just filing my toenails with! Uugghhh!!! Never again! Read Less
Mia D.
18 Mar 2015
REPORT
Came here for the first time to get my eyebrows & upper lip waxed I was going away with my boyfriend  so I wanted to look good.the appearance of this place wasn't very cleanly but I was in a rush.they... Read More
Came here for the first time to get my eyebrows & upper lip waxed I was going away with my boyfriend  so I wanted to look good.the appearance of this place wasn't very cleanly but I was in a rush.they seat me immediately. Some girl who's name starts with K does my waxing.i think her name was Katie or something anyways point is she does a quick upper lip wax doesn't put any liquid on my upper lip after ward which I find weird. She sends me on my way.my eyebrows weren't looking special.no one noticed I had got them done but the real horror story was my upper lip.bumpzilla!!! It got irritated then I started feeling the bumps then the next day the bumps were clearly  vissible. I was out with my boyfriend looking like I had upper lip pox or worse a herpes queen.Then my upper lip starts to peel. (Ouch).spend money to look beautiful  came Out looking diseased. I WILL NEVER RETURN. Read Less
Carol Evans
23 May 2014
REPORT
yesterday i had my nails painted in shellac colour change , and i love the colour but my nails were painted poorly . i returned to the shop first thing this morning as i had paid $30 just for paint an... Read More
yesterday i had my nails painted in shellac colour change , and i love the colour but my nails were painted poorly . i returned to the shop first thing this morning as i had paid $30 just for paint and asked them if they could fix it . the lady that served me said it was the acrylic on my nails causing the bumps but i told her these are my real nails and i have a little grown off acrylic at the bottom she then said "we dont care what our customers think once they leave the st...ore " i asked her to ring the boss so i could talk to her , she refused and said they are not allowed to call the boss on her day off . i showed other ladies in the store my nails and asked what they thought and 2 out of 3 agreed the other 1 didnt want to get involved . i was then threatened with security and security was rang and i was told by the shop assistant we dont help idiot customers and was then laughed at as i walked away angry with our any customer service at all . $30 for a paint job that looks like an 8 year old painted it is shocking ! i will never return and neither will my mother as we have our nails done together . See More Read Less
TJ B.
22 Feb 2014
REPORT
This hidden gem is wonderful, I stumbled on this by mistake and was so impressed I came back the next day. The first day I got a no chip it was so good and the pedicure was too die for. The prices are... Read More
This hidden gem is wonderful, I stumbled on this by mistake and was so impressed I came back the next day. The first day I got a no chip it was so good and the pedicure was too die for. The prices are reasonable for the services provided. The staff is so nice and friendly. This is my new go to place Read Less
Tracy T.
15 May 2013
REPORT
Since the renovation of City Nails, it is amazing.  Although the only service I get from the Salon is the pedicures they are great.  If you go please get the Princess Pedicutre it is well worth the $3... Read More
Since the renovation of City Nails, it is amazing.  Although the only service I get from the Salon is the pedicures they are great.  If you go please get the Princess Pedicutre it is well worth the $30 charge. Read Less
Kiki M.
27 Mar 2011
REPORT
Today was my first visit to this particular nail salon and i will say that i will not be going back...     My technician was somewhat professional, but i was not really a fan of the comments about my ... Read More
Today was my first visit to this particular nail salon and i will say that i will not be going back...     My technician was somewhat professional, but i was not really a fan of the comments about my tattoos or his apparent dislike for the police.  he did do a good job with my services i received a spa pedicure (no razor, at my request) with a "rough" massage, cracking my toes is not a good thing for me.  The manicure was done okay also, but i was curious about the cleanliness of the tools.  And he had food at his station...       I realize that my total visit cost $27 and i know the price is low, but the inside appearance of the salon was not good at all.  After sitting in the chair and really looking at the place, i realized that it was in need of some updating.  the stations were poorly maintained and the floor was definitely dirty.  there was nail polish on everything.  And their makeshift drying area was in terrible need of a new coat of white paint.      The technicians that were there was all male and continually speaking Vietnamese and laughing.  it makes one think they are talking about you, the girl next to you or the elderly lady that has fallen asleep at the drying station.    I will pay a little extra next time to get my nails done.  Thank you for a great price, but they can keep it. Read Less
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(708) 346-0980
10634 South Cicero Avenue
Oak Lawn Illinois 60453
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City Nails

Oak Lawn, Illinois
(37)
10634 South Cicero Avenue
Oak Lawn Illinois 60453
Laura Luiz
14 Jul 2018
REPORT
Just love this spot! So amenable to emergency repairs! Always a nice friendly atmosphere and great luxury options for manis and pedis plus all the new sip and no chip colors!
Ashley Witry
20 Jun 2018
REPORT
I've been here a couple of times and the wait has never been long. Two of my nails broke within a week and they gave me no trouble about fixing them. This past time I had Emily and she was very nice! ... Read More
I've been here a couple of times and the wait has never been long. Two of my nails broke within a week and they gave me no trouble about fixing them. This past time I had Emily and she was very nice! Would totally recommend them to anyone!! Read Less
chris wenc
14 Jun 2018
REPORT
I’m not one to normally complain about anything but this really got under my skin. I have been taking my girlfriend here for about a year now on a weekly basis for a manicure or pedicure or both which... Read More
I’m not one to normally complain about anything but this really got under my skin. I have been taking my girlfriend here for about a year now on a weekly basis for a manicure or pedicure or both whichever she likes. So on 05-31-18 we went in and she had her usual non chip dip nails done as she told me everything seemed fine so I had no problem paying 40 for the service and 20 for a tip as she was happy. Fast forward to today she has a very busy work schedule and noticed her nails were starting to chip, she went into the establishment and was not treated very nicely and was told that oh well if she didn’t like the work the will not fix it and will charge her regular price if she wants them redone, she tried to stand her ground and asked for a manager at which point she was asked to sit at a nail station and they attempted to fix one nail out of six and now they look even worse than when she came into the establishment to complain. I have already filed a dispute with my credit card company for the lack of service. I will never bring her here again and I hope the place loses business due to their unprofessionalism. Read Less
Kim Love
1 Jun 2018
REPORT
It is a very nice place. You could even step over to the wine bar directly to the north of the place and take a glass in with you. To get to my rating, I did not give it 5 stars because when I got int... Read More
It is a very nice place. You could even step over to the wine bar directly to the north of the place and take a glass in with you. To get to my rating, I did not give it 5 stars because when I got into the light my nails had streaks and them I did not notice while I was there. So I called back and let them know that I was coming back on the following day to get the problem rectified. At first it seemed like Kevin who was the technician who did my nails seem to act like he didn't know what to do. I did not appreciate that feeling because I was a brand new customer. He says, 'Well, I'll just put another coat on it that's all that I can do.' that may be true but at least let me feel that you want your work to speak highly of you. I did return & someone else rectified the problem because Kevin was busy. Read Less
Cutenu2 M
8 May 2018
REPORT
Lovely atmosphere. Even better is I can communicate with the people there. The only thing I ask is that they please invest in better chairs for the customers. They are falling apart and eventually so... Read More
Lovely atmosphere. Even better is I can communicate with the people there. The only thing I ask is that they please invest in better chairs for the customers. They are falling apart and eventually someone is going to fall when the chairs break. Other than that, I highly recommend this place. Read Less
Michelle Moore
22 Apr 2018
REPORT
I absolutely love City Nails! I use to live in Oak Lawn but now I live in Lynwood. I travel 30 mins to come here. Andy is my nail tech and he is the BEST! Any nail design I show him he can do. I never... Read More
I absolutely love City Nails! I use to live in Oak Lawn but now I live in Lynwood. I travel 30 mins to come here. Andy is my nail tech and he is the BEST! Any nail design I show him he can do. I never have a problem with my nails... Always beautiful and they don’t break. The staff has always been courteous and pedicures are great as well. Raymond who works the front desk is AMAZING as well. Read Less
Cinnamon Francis
28 Mar 2018
REPORT
City Nails has great customer service! The most helpful and polite receptionist, Ray, working the front desk and my absolutely amazing nail tech, Andy! I make an appointment with the very talented And... Read More
City Nails has great customer service! The most helpful and polite receptionist, Ray, working the front desk and my absolutely amazing nail tech, Andy! I make an appointment with the very talented Andy (also owner) every two weeks and refuse to let anyone else touch my nails. He takes his time, makes you feel like a diva, and i never leave disappointed. I have been going to him for about 6mths and I always have long nails with detailed, colorful nail art. He NEVER misses a beat! Read Less
Amelia Ralph
10 Mar 2018
REPORT
I've been coming here for over a year. The ladies remember me whenever I come in and always do a great job. Highly recommend, and also fairly priced in comparison with many other salons. And the h... Read More
I've been coming here for over a year. The ladies remember me whenever I come in and always do a great job. Highly recommend, and also fairly priced in comparison with many other salons. And the hair salon is also very professional always giving honest feedback on what can be done for your styling needs. Read Less
Jody Harkabus
3 Mar 2018
REPORT
Been coming here for years! Always happy with service! Usually see Andy the owner or Tina. But, everyone seems nice and helpful.
Jessica Willis
21 Feb 2018
REPORT
City Nails offers outstanding service. I've been going to Andy for over 15 years and I wouldn't go anywhere else. He takes pride in what he does, looks to evolve to grow and genuinely values his custo... Read More
City Nails offers outstanding service. I've been going to Andy for over 15 years and I wouldn't go anywhere else. He takes pride in what he does, looks to evolve to grow and genuinely values his customers. Read Less
Kerri Krystal Jurczyk
23 Dec 2017
REPORT
My friend got her nails done here and she’s never been so embarrassed in her life that’s she full on cried! She doesn’t even want to post because she’s so embarrassed! She went to get her nails done ... Read More
My friend got her nails done here and she’s never been so embarrassed in her life that’s she full on cried! She doesn’t even want to post because she’s so embarrassed! She went to get her nails done for her birthday and wanted French tips but the lady who served her said no it would look stupid on her. She’s never felt so hurt in her life! On top of this the nails where diagonal! About as straight as my gay best friend to be exact. On top of that she had three different lad...ies do her nails and one of them even admitted to making a mistake but just laughed about it! The employees didn’t even communicate with her. They did not give her what she wanted what so ever! If you want to see a photo of how this nail salon actually does nails message me and I will gladly send you a pic! I will be taking her to a proper nail salon this week one with an actual beauty license. See More Read Less
Kaitlin Bamford
21 Dec 2017
REPORT
Got acrylic naiks done here so happy with the results, would defentally recommend
Erin Williams
21 Dec 2017
REPORT
Awesome! Writing this review why trying not to giggle as I'm having my feet cleaned after a pedicure and it REALLY TICKLES!! Staff here are really lovely, friendly and professional. Prices are quot... Read More
Awesome! Writing this review why trying not to giggle as I'm having my feet cleaned after a pedicure and it REALLY TICKLES!! Staff here are really lovely, friendly and professional. Prices are quote reasonable as well. Read Less
Barbara Engels
25 Oct 2017
REPORT
Excellent service I get the SNS done here and liking the shape and conditions of my nails. A good variety of beauty services in the one place is wonderful too!
Nigger D
3 Aug 2017
REPORT
Love it. First time coming will come more !❤️
Jillian B.
1 Aug 2017
REPORT
So if you go, ask for anybody BUT TRACI.This place is a decent local nail salon with average prices and a HUGE selection of colors. I like that they use a new plastic wrap inside the pedicure baths to... Read More
So if you go, ask for anybody BUT TRACI.This place is a decent local nail salon with average prices and a HUGE selection of colors. I like that they use a new plastic wrap inside the pedicure baths too! I've had andy, minnie, and a few other people and they're all excellent. The establishment would have gotten 5/5 stars if it wasn't for Tami.The first time I had traci, she handed me off 1/2 way through because she clearly was more interested in a different client who just walked in. The next time I had her, she did the same thing. The NEXT time I had her, she took me the whole visit, and kept saying, for me to ask for her next time I come in, nobody else. She didn't do an over the top job to where she was somebody I'd like to pick up again... my nails were merged together with my skin and she was kind of rough. Today, I had her for the last time... She took me the whole time which i was glad, I don't like being split for tip purposes. However when I chose the basic pedicure, her demeanor changed. she spent about 5 seconds scrubbing my heals, and really didn't massage my legs at all. I've always gotten at least a 4-6 minute massage with the basic. I'm not a person who needs paraffin wax and hot stones... let me relax for a hot minute and i'll be on my way. When it came to my nails, crap job! She didn't soak them or properly clean the nail beds up before applying my dip polish, and again, the polish/dip was seriously merging my skin and nails together. Also, she removed a cuticle gadget from a sterile bag in her drawer and put it right back into the sterile bag and folded it over so it looked clean and unused. EW. No massage with lotion on my hands either. Call me cranky, go ahead... but in comparison to other people that work there, I've not really been ecstatic to have her! Read Less
Charlotte McGill
22 Jul 2017
REPORT
Very professional relaxing experience. Will definitely come again.
Titania kidd
20 Jul 2017
REPORT
Andy, has been doing my nails for about 6 years and he has always offered excellent and professional services to me, my family and friends. He also does unique and creative designs. He's the best!!!!
Carol Aguilar
19 Jul 2017
REPORT
I've been coming to City Nails on 106th & Cicero in Oak Lawn, IL. for over 15 years. Andy/Owner is the most consciencious Nail Salon owner! He cares about ALL his customers. I can attest to this!! 5 S... Read More
I've been coming to City Nails on 106th & Cicero in Oak Lawn, IL. for over 15 years. Andy/Owner is the most consciencious Nail Salon owner! He cares about ALL his customers. I can attest to this!! 5 STARS!! Read Less
T Step
7 Jul 2017
REPORT
I give 2 stars for customer service. The nail tech I had was very unfriendly. She mostly used gestures to get me to do what she needed me to do & ignored me when I asked her to cut down my nail furthe... Read More
I give 2 stars for customer service. The nail tech I had was very unfriendly. She mostly used gestures to get me to do what she needed me to do & ignored me when I asked her to cut down my nail further. I had to ask twice before I was acknowledged. Not sure if she did not understand or was ignoring me. But, I believe it was the latter. She looked mad while she was giving me a pedicure & did not say a word. Making the customer feel comfortable & welcome should be the 1st priority. Won't be back. Read Less
Nicole Hodgson
9 Jun 2017
REPORT
I had my hair cut from here today and I was really un happy with the result.. so I went to complain and they insisted that it was an even cut when it wasn't at all.. I asked for a front fringe and I'm... Read More
I had my hair cut from here today and I was really un happy with the result.. so I went to complain and they insisted that it was an even cut when it wasn't at all.. I asked for a front fringe and I'm not even sure what they did. I told them I wasn't happy, their response was to go look in a mirror. They knew it wasn't what I wanted and they didn't care at all, the fringe isn't even blended into my hair.. We argued for a while and they just would not give my money back. I have to go to another hair dresser and pay $25 again so someone can fix what they did.. don't get me wrong some staff there were nice enough but the lady I had to deal with makes me never want to go back again. Read Less
Tiffany M.
5 Jun 2017
REPORT
I don't think I'll be going back. Went in for a full set and pedicure on a Sunday around 11. The good: the wait was very short. Plenty of staff to accommodate. The pedicure was good. Chairs are really... Read More
I don't think I'll be going back. Went in for a full set and pedicure on a Sunday around 11. The good: the wait was very short. Plenty of staff to accommodate. The pedicure was good. Chairs are really good. Color selection was plentiful. Apparently you can get alcohol from the wine bar next door and bring it in. They speak good English so there isn't a lot of communication breakdown. The bad: my almond shape ended up coffin. They're crooked and complete inconsistent as far as nail width. I was overcharged $5 for no apparent reason. Read Less
Jade Johnson
3 Jun 2017
REPORT
Always get my nails, pedicure and full sets with shellac here, and they never disappoint! Great customer service, and great promotions on at the moment ($25 hair wash and dry including a pedicure!) W... Read More
Always get my nails, pedicure and full sets with shellac here, and they never disappoint! Great customer service, and great promotions on at the moment ($25 hair wash and dry including a pedicure!) Will recommend to everyone, from one very happy customer! ... See More Read Less
Brooke Thomas
2 Jun 2017
REPORT
HAIR SERVICE REVIEW So I've been there twice now purely for trims- the first time my mum came with me and it was explained to the guy cutting my hair I wanted a very tiny amount cut off as it has been... Read More
HAIR SERVICE REVIEW So I've been there twice now purely for trims- the first time my mum came with me and it was explained to the guy cutting my hair I wanted a very tiny amount cut off as it has been a very long time since I trusted a hairdresser after another store absolutely ruining it. It started well, the guy was very gentle and small then towards the end sort of looked at it and just went CHOP CHOP CHOP (im not being a dramatic customer im talking 2 fingers in length (t...wo fingers on top of each other not side by side!) ) and I just sat there frozen and didnt want to go back. My mum convinced me to try one more time and just get another person. I received another male who took a lot more care with my hair and did an appropriate amount who continued to check in with me instead of standing back and making his own decision. So I guess it depends who you receive! Ill trust the man who I felt more respected by again. Have also heard good things about the woman who works there but hear shes more for nails. :) See More Read Less
Cindy F.
6 Mar 2017
REPORT
Great place to get nails done by Minnie. She does a wonderful job and I have been going here for a couple of years now. I don't like how staff changes so quickly but that is what happens in retail. Th... Read More
Great place to get nails done by Minnie. She does a wonderful job and I have been going here for a couple of years now. I don't like how staff changes so quickly but that is what happens in retail. They should however try to maintain more women then men there.  Fortunately when I find a good tech that leaves I get a good one thereafter.  You just have to stick to appointments so you don't get a bad tech.  I have had that unfortunate experience a couple of times now so I always schedule appointments with Minnie and get the best results Read Less
Carol Neller
21 Dec 2016
REPORT
Always been my preferred nail salon but tonight our daughter tried their new Hairdressing service and I am way impressed - she said she felt so special and cared for, the finished colour is as good as... Read More
Always been my preferred nail salon but tonight our daughter tried their new Hairdressing service and I am way impressed - she said she felt so special and cared for, the finished colour is as good as anything I've paid a whole lot more for - great job girls (and guy) Read Less
Barbra V.
23 Oct 2015
REPORT
Nail City is my go to all the time for a nochip and I have never been disappointed. And every once in a while I get their princess pedicure for some extra pampering...love it!
Jennise V.
30 Sep 2015
REPORT
I just left here today after having a gel fill in & color. I had Tony, an older gentleman. We sat in silence almost the entire time, which personally I prefer rather than forcing small talk. He was ve... Read More
I just left here today after having a gel fill in & color. I had Tony, an older gentleman. We sat in silence almost the entire time, which personally I prefer rather than forcing small talk. He was very precise, professional & fast (without doing a half assed rush job). Honestly, the only "complaint" that I have is that he added a little bit of additional gel near the middle/tip areas & a couple of the nails look slightly wavy due to it. Is not even that bad, nor noticeable, but I'm being honest since it may bother other women. It's almost like slightly wet/warped cardboard. Anyway, I had my nails done because my new husband & I are leaving for our honeymoon in 2 days & I wanted to look nice, and I am content with the job he did considering the event. Thank you, Tony!!   :-) Read Less
Maggie J.
10 Aug 2015
REPORT
Came in with a friend for a pedicure. We decided on the princess pedicure which was very relaxing. Both of our nail techs were professional and did a great job. I would have given five stars if it had... Read More
Came in with a friend for a pedicure. We decided on the princess pedicure which was very relaxing. Both of our nail techs were professional and did a great job. I would have given five stars if it had not been for the male tech assisting another woman who sat on his cell phone talking on speaker for over five minutes... Ruined the calming atmosphere. Read Less
Alexandra F.
2 Jul 2015
REPORT
I have been using this salon for pedicures for about a year and a half now and I must say that it was went down hill since then. Before writing this I made sure to give them a few tries, as maybe some... Read More
I have been using this salon for pedicures for about a year and a half now and I must say that it was went down hill since then. Before writing this I made sure to give them a few tries, as maybe some of my bad experiences were just flukes. I will start with the good: pedicure chairs in a separate and dim lighted area, a number of pedicure options which used to be reasonably priced. That's about it...The second to last time I came in here I brought my minor sister, we were seated next to each other but started 45 minutes apart, meaning my pedicure was done before hers even began. What's the point... When I brought this up to my nail tech he rudely stated that we should have called ahead. While this may be true they also should have waited to start me  if they knew that another nail tech wouldn't be available for 45 minutes. Onto the service, all the nail tech could do was rush with my feet I have never had such a half ass job done. He was talking about how he was going to catch his flight to the LA pride parade in one hour and did I notice his hastiness on my feet! Aside from these he was talking pretty inappropriately for there to be a minor in earshot. Not happy.The most recent time I have used this salon was today, and I'm sorry to say but it will probably be my last. I treated my mom and myself to pedicures. I immediately mention that we would like to be seated next to each other and started at the same time. The receptionist had a snarky remark about seating us next to each other until I pointed out that on my last visit they stared my sister 45 minutes after me. Well, I hate to say this but this time was even worse of a rush job! The nail tech was new and based off of her work seemed as thought she has never done a pedicure before. She rushed through the entire thing. By the end I had to point out to her I needed my flip flops on after she started painting. She then proceeds to put my flip flops on with my toes painted, thanks but no thanks. She slathered the polish on my nails so thick that even 2 hours afterwards they weren't dry. I now have freshly chipped and smeared toes the same day I had my service done. I will say my mom got a great pedicure from the nice young man doing her feet.City nails you need to improve on your customer service and quality of work. Your work is unacceptable for the price you charge. Lans Nails down the street does by far better quality service. Until I get an apology and refund for today's terrible service you won't be seeing any of my money! Read Less
Glenda V.
7 Jun 2015
REPORT
Andy the salon manager does a great job on nails, however after a while you will get tired of waiting on him. He tries book himself too many appointments in a day.  I made appointments but he would ta... Read More
Andy the salon manager does a great job on nails, however after a while you will get tired of waiting on him. He tries book himself too many appointments in a day.  I made appointments but he would take others ahead of me because I am very patient.  I finally just decided to not go back, it's a big city better service awaits me! Read Less
Lisa M.
3 Jun 2015
REPORT
I've been here several times and the only reason I keep going back is because I like the fact that they have their Pedicure chairs in a separate area with the relaxing music and dim lighting... howeve... Read More
I've been here several times and the only reason I keep going back is because I like the fact that they have their Pedicure chairs in a separate area with the relaxing music and dim lighting... however, I never did think they did an awesome job, but just ok and some of the techs are better than others. Anyway, last night I decide I need a pedi so I head over to this place, it was a little busy I ask how long the wait is, they tell me no wait, well I waited about 15 minutes. Anyway, this one nail tech came to greet me and I thought, oh no, not her.... I thought I had her before and didn't like the job she did, but anyway like I said they were busy so I just went with it... ( sorry don't know what her name was) so at the end of everything and before the polish I notice the nails on the left foot were much longer than the right, she didn't even trim the pinky toe nails at all, didn't file the nails on my right foot and started polishing, well I had to point all of this out to her and then she went back and half ass fixed it. I was just thinking at this point I just want to get out of here, so she polishes my nails, I go to the drying station (now in brighter lighting) I notice the shittiest polish job ever... some parts of some nails not even polished, polish on my skin, just horrible! So I get up and say umm I'm sorry but this polish job is terrible! The guy I was  talking to says, so what do you want me to do? Um I want this fixed, this is terrible! Ok, well she'll fix it now he says, he also added your standing here for 5 minutes talking to me when she could be fixing it... really?! I think his name is Andy and btw, he did a no chip on my a couple weeks ago, and it lasted about a week because he got the polish on my cuticles and it started lifting from there. So anyway, she had to leave the other client she was already working on to come and re-do the entire horrible polish job, ugh! It came out better than the first time she polished them but not a good job! I was so frustrated, just payed for my service minus a tip and left an unhappy customer... Nail shops are a dime a dozen so I will be looking for a new place to get my nails done and will not ever return to City Nails again! Oh and one more thing, maybe this nail tech needs glasses or something because as I'm getting my pedi, a girl that my nail tech had just finished doing a mani on came to the back and told her she missed a spot on her nails so the nail tech proceeded to just file it down, with the nail file that she was just filing my toenails with! Uugghhh!!! Never again! Read Less
Mia D.
18 Mar 2015
REPORT
Came here for the first time to get my eyebrows & upper lip waxed I was going away with my boyfriend  so I wanted to look good.the appearance of this place wasn't very cleanly but I was in a rush.they... Read More
Came here for the first time to get my eyebrows & upper lip waxed I was going away with my boyfriend  so I wanted to look good.the appearance of this place wasn't very cleanly but I was in a rush.they seat me immediately. Some girl who's name starts with K does my waxing.i think her name was Katie or something anyways point is she does a quick upper lip wax doesn't put any liquid on my upper lip after ward which I find weird. She sends me on my way.my eyebrows weren't looking special.no one noticed I had got them done but the real horror story was my upper lip.bumpzilla!!! It got irritated then I started feeling the bumps then the next day the bumps were clearly  vissible. I was out with my boyfriend looking like I had upper lip pox or worse a herpes queen.Then my upper lip starts to peel. (Ouch).spend money to look beautiful  came Out looking diseased. I WILL NEVER RETURN. Read Less
Carol Evans
23 May 2014
REPORT
yesterday i had my nails painted in shellac colour change , and i love the colour but my nails were painted poorly . i returned to the shop first thing this morning as i had paid $30 just for paint an... Read More
yesterday i had my nails painted in shellac colour change , and i love the colour but my nails were painted poorly . i returned to the shop first thing this morning as i had paid $30 just for paint and asked them if they could fix it . the lady that served me said it was the acrylic on my nails causing the bumps but i told her these are my real nails and i have a little grown off acrylic at the bottom she then said "we dont care what our customers think once they leave the st...ore " i asked her to ring the boss so i could talk to her , she refused and said they are not allowed to call the boss on her day off . i showed other ladies in the store my nails and asked what they thought and 2 out of 3 agreed the other 1 didnt want to get involved . i was then threatened with security and security was rang and i was told by the shop assistant we dont help idiot customers and was then laughed at as i walked away angry with our any customer service at all . $30 for a paint job that looks like an 8 year old painted it is shocking ! i will never return and neither will my mother as we have our nails done together . See More Read Less
TJ B.
22 Feb 2014
REPORT
This hidden gem is wonderful, I stumbled on this by mistake and was so impressed I came back the next day. The first day I got a no chip it was so good and the pedicure was too die for. The prices are... Read More
This hidden gem is wonderful, I stumbled on this by mistake and was so impressed I came back the next day. The first day I got a no chip it was so good and the pedicure was too die for. The prices are reasonable for the services provided. The staff is so nice and friendly. This is my new go to place Read Less
Tracy T.
15 May 2013
REPORT
Since the renovation of City Nails, it is amazing.  Although the only service I get from the Salon is the pedicures they are great.  If you go please get the Princess Pedicutre it is well worth the $3... Read More
Since the renovation of City Nails, it is amazing.  Although the only service I get from the Salon is the pedicures they are great.  If you go please get the Princess Pedicutre it is well worth the $30 charge. Read Less
Kiki M.
27 Mar 2011
REPORT
Today was my first visit to this particular nail salon and i will say that i will not be going back...     My technician was somewhat professional, but i was not really a fan of the comments about my ... Read More
Today was my first visit to this particular nail salon and i will say that i will not be going back...     My technician was somewhat professional, but i was not really a fan of the comments about my tattoos or his apparent dislike for the police.  he did do a good job with my services i received a spa pedicure (no razor, at my request) with a "rough" massage, cracking my toes is not a good thing for me.  The manicure was done okay also, but i was curious about the cleanliness of the tools.  And he had food at his station...       I realize that my total visit cost $27 and i know the price is low, but the inside appearance of the salon was not good at all.  After sitting in the chair and really looking at the place, i realized that it was in need of some updating.  the stations were poorly maintained and the floor was definitely dirty.  there was nail polish on everything.  And their makeshift drying area was in terrible need of a new coat of white paint.      The technicians that were there was all male and continually speaking Vietnamese and laughing.  it makes one think they are talking about you, the girl next to you or the elderly lady that has fallen asleep at the drying station.    I will pay a little extra next time to get my nails done.  Thank you for a great price, but they can keep it. Read Less
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