I've been here several times and the only reason I keep going back is because I like the fact that they have their Pedicure chairs in a separate area with the relaxing music and dim lighting... howeve... Read More
I've been here several times and the only reason I keep going back is because I like the fact that they have their Pedicure chairs in a separate area with the relaxing music and dim lighting... however, I never did think they did an awesome job, but just ok and some of the techs are better than others. Anyway, last night I decide I need a pedi so I head over to this place, it was a little busy I ask how long the wait is, they tell me no wait, well I waited about 15 minutes. Anyway, this one nail tech came to greet me and I thought, oh no, not her.... I thought I had her before and didn't like the job she did, but anyway like I said they were busy so I just went with it... ( sorry don't know what her name was) so at the end of everything and before the polish I notice the nails on the left foot were much longer than the right, she didn't even trim the pinky toe nails at all, didn't file the nails on my right foot and started polishing, well I had to point all of this out to her and then she went back and half ass fixed it. I was just thinking at this point I just want to get out of here, so she polishes my nails, I go to the drying station (now in brighter lighting) I notice the shittiest polish job ever... some parts of some nails not even polished, polish on my skin, just horrible! So I get up and say umm I'm sorry but this polish job is terrible! The guy I was talking to says, so what do you want me to do? Um I want this fixed, this is terrible! Ok, well she'll fix it now he says, he also added your standing here for 5 minutes talking to me when she could be fixing it... really?! I think his name is Andy and btw, he did a no chip on my a couple weeks ago, and it lasted about a week because he got the polish on my cuticles and it started lifting from there. So anyway, she had to leave the other client she was already working on to come and re-do the entire horrible polish job, ugh! It came out better than the first time she polished them but not a good job! I was so frustrated, just payed for my service minus a tip and left an unhappy customer... Nail shops are a dime a dozen so I will be looking for a new place to get my nails done and will not ever return to City Nails again! Oh and one more thing, maybe this nail tech needs glasses or something because as I'm getting my pedi, a girl that my nail tech had just finished doing a mani on came to the back and told her she missed a spot on her nails so the nail tech proceeded to just file it down, with the nail file that she was just filing my toenails with! Uugghhh!!! Never again! Read Less