24 Reviews

Castle Nail Spa

Normal, Illinois
Reviews
Jaime Delia
18 Jul 2018
REPORT
everytime I make an appointment they have me waiting like 15 minutes before taking me. I came in today without an appointment and they said they couldn’t take me. I have been coming here for 4 years a... Read More
everytime I make an appointment they have me waiting like 15 minutes before taking me. I came in today without an appointment and they said they couldn’t take me. I have been coming here for 4 years and this is the first time they have ever said this. I have been giving my business for 4 years but after this I’m never coming back. Such a shame Read Less
Tami Blanchard
28 May 2018
REPORT
Had a great visit w Lynne today. She does awesome nails and is fun to visit with.
Daisha Loza
23 Apr 2018
REPORT
My second time going and I love my nails ❤️ Never been happier with the new set that I got today.
Jordan Schwitters
23 Apr 2018
REPORT
I love this nail salon. I won’t go anywhere else in town. Their recent remodel is absolutely lovely. The staff is ALWAYS so kind and courteous. Lastly, and probably most importantly, I have never left... Read More
I love this nail salon. I won’t go anywhere else in town. Their recent remodel is absolutely lovely. The staff is ALWAYS so kind and courteous. Lastly, and probably most importantly, I have never left feeling dissatisfied with my nails. 5 star establishment for sure!! Read Less
Jennifer Chedister
5 Apr 2018
REPORT
Best manicure I have ever had. Nina did a perfect job! Quality work.
lisa baker
4 Apr 2018
REPORT
very nice and clean mani pedi came out great
ericka arreola
18 Dec 2017
REPORT
The staff is great. They have been very accommodating of my schedule, ideas and concerns, as a client. I feel like a valued customer every time I call to make an appointment. The owner travels to diff... Read More
The staff is great. They have been very accommodating of my schedule, ideas and concerns, as a client. I feel like a valued customer every time I call to make an appointment. The owner travels to different markets to see what's trending and to learn from other professionals in the industry. The cost is competitive and quality is good. Read Less
Beverly Jordan
21 Jun 2017
REPORT
I really like this place alot but sometimes my request is lost in the translation of language and I don't always get what I requested.
Bonnie J.
7 Jun 2017
REPORT
Horrible! Gel polish removal, strengthening "treatment" and eye brow wax.  Eyebrow wax=horrible. She put wax on the strip then the strip on my eyes (idk what that does for shape?) Gel Polish removal =... Read More
Horrible! Gel polish removal, strengthening "treatment" and eye brow wax.  Eyebrow wax=horrible. She put wax on the strip then the strip on my eyes (idk what that does for shape?) Gel Polish removal = unbelievably AWEFUL. She soaked them then SCRAPED AND BUFFED beyond belief. Strengthening "treatment" =not even. One coat of TEKII. BUT she started putting the strengthened on top of my nail that still had random polish on it due to the horrible removal. Like a lot was on there. So she acted annoyed and took it off THEN there was literally a TON (couldn't miss it) of cotton sticking to the non-smooth filing job she did. But instead of pulling it off, she painted it back. So I have cotton under my strengthener. (I even showed her the cotton and picked some off while she was doing it. AND I walked out of there with dark dirt/polish residue under my nails. And peeling. I don't usually write reviews but I felt like I was being punked. Read Less
Swati Sinha
19 May 2017
REPORT
Today was my first appointment with Emma. I found her really professional and friendly! Loved my nails too! Definitely booked in again!
Elena G.
24 Apr 2017
REPORT
thought it was fine at first, but i was wrong! i get pink and white nails so they're not cheap. i had 1 fungus experience in my life (different salon) and i told him to please be careful bc i don't wa... Read More
thought it was fine at first, but i was wrong! i get pink and white nails so they're not cheap. i had 1 fungus experience in my life (different salon) and i told him to please be careful bc i don't want it to happen again. i went back the next day to ask a question bc i thought the nail was lifting. (this is how fungus starts bc water gets under there and BOOM you have a disgusting green nail). he said "it was fine" and got very defensive! he also refused to fix it and said that i shouldn't have fake nails... ok thanks dude. never again. Read Less
DeHarra Jones
12 Apr 2017
REPORT
Good people , nice amd quick! first time doing acrylic nails and they look beautiful
alexis clayton
31 Mar 2017
REPORT
I Use to go no where else but here, but after my experience today I will never be back! I went in for just a acrylic fil and had seven of my fingers cut to the point there were still bleeding when I l... Read More
I Use to go no where else but here, but after my experience today I will never be back! I went in for just a acrylic fil and had seven of my fingers cut to the point there were still bleeding when I left. No discount was offered just an apology. I get it happens everyonce in a while but SEVEN TIMES in one sitting! Very dissapointed!! Read Less
Ashley Chapman
14 Feb 2017
REPORT
I had an absolute horrible experience here. I came in for a FILL on a full set of acrylic & was planning on getting the no chip polish over the acrylic nails. I have gotten acrylic many many times so ... Read More
I had an absolute horrible experience here. I came in for a FILL on a full set of acrylic & was planning on getting the no chip polish over the acrylic nails. I have gotten acrylic many many times so this was not a new experience for me. I was in pain the entire time as my actual nail bed and skin was getting drilled into. On top of that, the person I came with who got a full set was completely done before the person doing my nails even got to the polish. When she started doing the no chip over my nails it was a complet mess. I had polish all over my hands and there was polish all over hers as well. How? I have no idea. She tried to rush the process so much that by the second so coat, I realized none of the polish had dried from the UV light and was a complete mess. She began taking all of it off with a drill so she could do it a 2nd time. I had already been there for close to 2 hours and had to leave. I told her I would come back to get the polish put on tomorrow & started to walk out. She then told me I had to pay for my nails. I was walking out on pain, with messy unpolished nails and she wanted me to pay. I did but I ensured her I was never coming back. Horrible customer service and they clearly do not care. Read Less
kaymar17
3 Sep 2016
REPORT
They were extremely nice, but the quality of the service I received was poor. While getting my nails done they were very rough and I was cut multiple times on both my feet and fingers. My time there w... Read More
They were extremely nice, but the quality of the service I received was poor. While getting my nails done they were very rough and I was cut multiple times on both my feet and fingers. My time there was definitely more painful than relaxing. After getting home I realized the color on my fingernails and toenails were actually different, so they did not use the same color on both that I had picked out. I also noticed that the shapes of my toenails were different. Two things I didn't think I would have to worry about, which is why I didn't notice until I was home. Lastly, the last time I got a no-chip manicure at a salon (Twins Nail) it lasted 3 whole weeks. The no-chip I got at Castle has been on less than a week and is already peeling. Read Less
Ariel F.
14 May 2016
REPORT
Only one star because my manicure began chipping within just a few hours. These pictures are of my fingers the very next day after my manicure -and I didn't do anything with my hands- not even wash di... Read More
Only one star because my manicure began chipping within just a few hours. These pictures are of my fingers the very next day after my manicure -and I didn't do anything with my hands- not even wash dishes lol. The staff was kind and we got in quickly. But all that can't make up for nails that look like this 24 hours later!! Read Less
Ale A.
8 Apr 2016
REPORT
I am extremely upset. I asked for longer acrylic nails... They are all bumpy. She cut my one hands nails too short They are all different lengths Took an hour and a half to finish. And she gave me a r... Read More
I am extremely upset. I asked for longer acrylic nails... They are all bumpy. She cut my one hands nails too short They are all different lengths Took an hour and a half to finish. And she gave me a really bad cut that won't stop bleeding. Will never go here again!!!! Terrible experience Read Less
Michelle G.
18 Mar 2016
REPORT
I've had decent work done there before but after today I will not be returning. First I walked in to who I think is the owner being so rude to a customer about a coupon and I think she was right. I al... Read More
I've had decent work done there before but after today I will not be returning. First I walked in to who I think is the owner being so rude to a customer about a coupon and I think she was right. I almost wanted to walk out just hearing him talk to her. Anyways I got a fill. Every one of my nails is uneven and a very weird shape... I wanted Square and these are like between a square and round shape I've never seen anything like it. And to top it all off the girl doing my nails cut open 6 of them... Almost every nail. She had to keep stopping because I was bleeding. And she acted confused ...Why are you confused ? You just cut me I keep saying ow. Also she would use her long nail to shove back my cuticles and they are sore. I have been getting my nails done for years never have I had this . I just hope my nails grow out enough before my wedding next month that someone can fix the shape. Don't go here . They are rude and they very much lack customer service. Read Less
Jenn L.
13 Mar 2015
REPORT
BEWARE, the "offer" is not what it seems. It's just a super fast pedi they do (not spa) that they always offer, it's NOT a coupon! The lady did a great job on my pedi, but I felt totally deceived when... Read More
BEWARE, the "offer" is not what it seems. It's just a super fast pedi they do (not spa) that they always offer, it's NOT a coupon! The lady did a great job on my pedi, but I felt totally deceived when I tried to redeem my $20 pedi and it was $30. Most business owners would apologize and then give you it for $20. Not this guy. Read Less
Bridgette S.
30 Apr 2014
REPORT
Somehow, my gel nails are bumpy. They're uneven and look sloppy. They even charged my credit card the wrong amount. I will never go there again.
Taylor H.
22 Oct 2013
REPORT
Don't know how to do nails right and won't redo them even tho it's their fault! Go down the road to star nails. Way better service. Forget this place.
hannah27
6 Aug 2013
REPORT
My nail look perfect,they"re wonderful!
Lynsey Hawkeswood Rattigan
28 Mar 2013
REPORT
Absolutely fantastic service from Emma delighted with my nails always coming away feeling like I've been totally pampered xx
helenwalden
15 Jan 2013
REPORT
Excellent pedi with hot stone massage,nail tech very friendly and helpful.The little girl did my eyebrows art look great.I've been get my pedi and nail done for almost 20 years but I never have anythi... Read More
Excellent pedi with hot stone massage,nail tech very friendly and helpful.The little girl did my eyebrows art look great.I've been get my pedi and nail done for almost 20 years but I never have anything better than this.I won't go anywhere else. Read Less
Book an Appointment
Online booking unavailable
Please call
(309) 454-9395
1730 Bradford Lane
Normal Illinois 61761
Business Hours
Monday
Mon
10:00AM-19:00PM
Tuesday
Tue
10:00AM-19:00PM
Wednesday
Wed
10:00AM-19:00PM
Thursday
Thu
10:00AM-19:00PM
Friday
Fri
10:00AM-19:00PM
Saturday
Sat
10:00AM-19:00PM
Sunday
Sun
11:00AM-17:00PM
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CLAIM IT HERE
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Castle Nail Spa

Normal, Illinois
(24)
1730 Bradford Lane
Normal Illinois 61761
Monday
10:00AM-19:00PM
Tuesday
10:00AM-19:00PM
Wednesday
10:00AM-19:00PM
Thursday
10:00AM-19:00PM
Friday
10:00AM-19:00PM
Saturday
10:00AM-19:00PM
Sunday
11:00AM-17:00PM
Jaime Delia
18 Jul 2018
REPORT
everytime I make an appointment they have me waiting like 15 minutes before taking me. I came in today without an appointment and they said they couldn’t take me. I have been coming here for 4 years a... Read More
everytime I make an appointment they have me waiting like 15 minutes before taking me. I came in today without an appointment and they said they couldn’t take me. I have been coming here for 4 years and this is the first time they have ever said this. I have been giving my business for 4 years but after this I’m never coming back. Such a shame Read Less
Tami Blanchard
28 May 2018
REPORT
Had a great visit w Lynne today. She does awesome nails and is fun to visit with.
Daisha Loza
23 Apr 2018
REPORT
My second time going and I love my nails ❤️ Never been happier with the new set that I got today.
Jordan Schwitters
23 Apr 2018
REPORT
I love this nail salon. I won’t go anywhere else in town. Their recent remodel is absolutely lovely. The staff is ALWAYS so kind and courteous. Lastly, and probably most importantly, I have never left... Read More
I love this nail salon. I won’t go anywhere else in town. Their recent remodel is absolutely lovely. The staff is ALWAYS so kind and courteous. Lastly, and probably most importantly, I have never left feeling dissatisfied with my nails. 5 star establishment for sure!! Read Less
Jennifer Chedister
5 Apr 2018
REPORT
Best manicure I have ever had. Nina did a perfect job! Quality work.
lisa baker
4 Apr 2018
REPORT
very nice and clean mani pedi came out great
ericka arreola
18 Dec 2017
REPORT
The staff is great. They have been very accommodating of my schedule, ideas and concerns, as a client. I feel like a valued customer every time I call to make an appointment. The owner travels to diff... Read More
The staff is great. They have been very accommodating of my schedule, ideas and concerns, as a client. I feel like a valued customer every time I call to make an appointment. The owner travels to different markets to see what's trending and to learn from other professionals in the industry. The cost is competitive and quality is good. Read Less
Beverly Jordan
21 Jun 2017
REPORT
I really like this place alot but sometimes my request is lost in the translation of language and I don't always get what I requested.
Bonnie J.
7 Jun 2017
REPORT
Horrible! Gel polish removal, strengthening "treatment" and eye brow wax.  Eyebrow wax=horrible. She put wax on the strip then the strip on my eyes (idk what that does for shape?) Gel Polish removal =... Read More
Horrible! Gel polish removal, strengthening "treatment" and eye brow wax.  Eyebrow wax=horrible. She put wax on the strip then the strip on my eyes (idk what that does for shape?) Gel Polish removal = unbelievably AWEFUL. She soaked them then SCRAPED AND BUFFED beyond belief. Strengthening "treatment" =not even. One coat of TEKII. BUT she started putting the strengthened on top of my nail that still had random polish on it due to the horrible removal. Like a lot was on there. So she acted annoyed and took it off THEN there was literally a TON (couldn't miss it) of cotton sticking to the non-smooth filing job she did. But instead of pulling it off, she painted it back. So I have cotton under my strengthener. (I even showed her the cotton and picked some off while she was doing it. AND I walked out of there with dark dirt/polish residue under my nails. And peeling. I don't usually write reviews but I felt like I was being punked. Read Less
Swati Sinha
19 May 2017
REPORT
Today was my first appointment with Emma. I found her really professional and friendly! Loved my nails too! Definitely booked in again!
Elena G.
24 Apr 2017
REPORT
thought it was fine at first, but i was wrong! i get pink and white nails so they're not cheap. i had 1 fungus experience in my life (different salon) and i told him to please be careful bc i don't wa... Read More
thought it was fine at first, but i was wrong! i get pink and white nails so they're not cheap. i had 1 fungus experience in my life (different salon) and i told him to please be careful bc i don't want it to happen again. i went back the next day to ask a question bc i thought the nail was lifting. (this is how fungus starts bc water gets under there and BOOM you have a disgusting green nail). he said "it was fine" and got very defensive! he also refused to fix it and said that i shouldn't have fake nails... ok thanks dude. never again. Read Less
DeHarra Jones
12 Apr 2017
REPORT
Good people , nice amd quick! first time doing acrylic nails and they look beautiful
alexis clayton
31 Mar 2017
REPORT
I Use to go no where else but here, but after my experience today I will never be back! I went in for just a acrylic fil and had seven of my fingers cut to the point there were still bleeding when I l... Read More
I Use to go no where else but here, but after my experience today I will never be back! I went in for just a acrylic fil and had seven of my fingers cut to the point there were still bleeding when I left. No discount was offered just an apology. I get it happens everyonce in a while but SEVEN TIMES in one sitting! Very dissapointed!! Read Less
Ashley Chapman
14 Feb 2017
REPORT
I had an absolute horrible experience here. I came in for a FILL on a full set of acrylic & was planning on getting the no chip polish over the acrylic nails. I have gotten acrylic many many times so ... Read More
I had an absolute horrible experience here. I came in for a FILL on a full set of acrylic & was planning on getting the no chip polish over the acrylic nails. I have gotten acrylic many many times so this was not a new experience for me. I was in pain the entire time as my actual nail bed and skin was getting drilled into. On top of that, the person I came with who got a full set was completely done before the person doing my nails even got to the polish. When she started doing the no chip over my nails it was a complet mess. I had polish all over my hands and there was polish all over hers as well. How? I have no idea. She tried to rush the process so much that by the second so coat, I realized none of the polish had dried from the UV light and was a complete mess. She began taking all of it off with a drill so she could do it a 2nd time. I had already been there for close to 2 hours and had to leave. I told her I would come back to get the polish put on tomorrow & started to walk out. She then told me I had to pay for my nails. I was walking out on pain, with messy unpolished nails and she wanted me to pay. I did but I ensured her I was never coming back. Horrible customer service and they clearly do not care. Read Less
kaymar17
3 Sep 2016
REPORT
They were extremely nice, but the quality of the service I received was poor. While getting my nails done they were very rough and I was cut multiple times on both my feet and fingers. My time there w... Read More
They were extremely nice, but the quality of the service I received was poor. While getting my nails done they were very rough and I was cut multiple times on both my feet and fingers. My time there was definitely more painful than relaxing. After getting home I realized the color on my fingernails and toenails were actually different, so they did not use the same color on both that I had picked out. I also noticed that the shapes of my toenails were different. Two things I didn't think I would have to worry about, which is why I didn't notice until I was home. Lastly, the last time I got a no-chip manicure at a salon (Twins Nail) it lasted 3 whole weeks. The no-chip I got at Castle has been on less than a week and is already peeling. Read Less
Ariel F.
14 May 2016
REPORT
Only one star because my manicure began chipping within just a few hours. These pictures are of my fingers the very next day after my manicure -and I didn't do anything with my hands- not even wash di... Read More
Only one star because my manicure began chipping within just a few hours. These pictures are of my fingers the very next day after my manicure -and I didn't do anything with my hands- not even wash dishes lol. The staff was kind and we got in quickly. But all that can't make up for nails that look like this 24 hours later!! Read Less
Ale A.
8 Apr 2016
REPORT
I am extremely upset. I asked for longer acrylic nails... They are all bumpy. She cut my one hands nails too short They are all different lengths Took an hour and a half to finish. And she gave me a r... Read More
I am extremely upset. I asked for longer acrylic nails... They are all bumpy. She cut my one hands nails too short They are all different lengths Took an hour and a half to finish. And she gave me a really bad cut that won't stop bleeding. Will never go here again!!!! Terrible experience Read Less
Michelle G.
18 Mar 2016
REPORT
I've had decent work done there before but after today I will not be returning. First I walked in to who I think is the owner being so rude to a customer about a coupon and I think she was right. I al... Read More
I've had decent work done there before but after today I will not be returning. First I walked in to who I think is the owner being so rude to a customer about a coupon and I think she was right. I almost wanted to walk out just hearing him talk to her. Anyways I got a fill. Every one of my nails is uneven and a very weird shape... I wanted Square and these are like between a square and round shape I've never seen anything like it. And to top it all off the girl doing my nails cut open 6 of them... Almost every nail. She had to keep stopping because I was bleeding. And she acted confused ...Why are you confused ? You just cut me I keep saying ow. Also she would use her long nail to shove back my cuticles and they are sore. I have been getting my nails done for years never have I had this . I just hope my nails grow out enough before my wedding next month that someone can fix the shape. Don't go here . They are rude and they very much lack customer service. Read Less
Jenn L.
13 Mar 2015
REPORT
BEWARE, the "offer" is not what it seems. It's just a super fast pedi they do (not spa) that they always offer, it's NOT a coupon! The lady did a great job on my pedi, but I felt totally deceived when... Read More
BEWARE, the "offer" is not what it seems. It's just a super fast pedi they do (not spa) that they always offer, it's NOT a coupon! The lady did a great job on my pedi, but I felt totally deceived when I tried to redeem my $20 pedi and it was $30. Most business owners would apologize and then give you it for $20. Not this guy. Read Less
Bridgette S.
30 Apr 2014
REPORT
Somehow, my gel nails are bumpy. They're uneven and look sloppy. They even charged my credit card the wrong amount. I will never go there again.
Taylor H.
22 Oct 2013
REPORT
Don't know how to do nails right and won't redo them even tho it's their fault! Go down the road to star nails. Way better service. Forget this place.
hannah27
6 Aug 2013
REPORT
My nail look perfect,they"re wonderful!
Lynsey Hawkeswood Rattigan
28 Mar 2013
REPORT
Absolutely fantastic service from Emma delighted with my nails always coming away feeling like I've been totally pampered xx
helenwalden
15 Jan 2013
REPORT
Excellent pedi with hot stone massage,nail tech very friendly and helpful.The little girl did my eyebrows art look great.I've been get my pedi and nail done for almost 20 years but I never have anythi... Read More
Excellent pedi with hot stone massage,nail tech very friendly and helpful.The little girl did my eyebrows art look great.I've been get my pedi and nail done for almost 20 years but I never have anything better than this.I won't go anywhere else. Read Less
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CLAIM IT HERE
Incorrect information? Let us know