AVOID THIS PLACE!!!
I have been getting SNS Dip Powder manicures for at least the last two years. So I know what to expect not to mention that I am also a fully qualified nail technician with credenti... Read More
AVOID THIS PLACE!!!
I have been getting SNS Dip Powder manicures for at least the last two years. So I know what to expect not to mention that I am also a fully qualified nail technician with credentials from Florida (although not practicing as it was a hobby!)
On 01/09/2018 I walked in and asked if anyone was available for a no chip pedi and an SNS dip powder mani. Of course they were quick to usher me in and get started on the pedi. Everything was ok until she pulled out what resembled a bloody cheese grater. Every nail technician knows that by using one of those, you are not helping your client, all you are doing is scraping off skin, and whilst it may seem smooth for a couple of days, you will quickly notice you go back to square one soon after the pedi. The reason for this is they are scraping off living skin/tissue that has hardened only to expose fresh skin in the form of scar tissue as they do this every time - your skin doesn’t really heal. A foot scrub/stone/file should be used only to gently exfoliate your foot, not to mention you’re less likely to catch an infection!! Needless to say I declined, and we moved on.
I had asked for a relatively simple design for the big toe, and another guy came over and tried for a couple of minutes, and it wasn’t really working. I tried to explain how it’s done, but 1) he wasn’t willing to take a minute to actively listen and 2) he just couldn’t be bothered. He got so frustrated as was evident by his facial expressions and the fact that he then kept talking in Vietnamese to the pedi lady and would laugh....so I asked him to leave it and again, to move on (that’s pretty rude and one of my biggest pet peeves is when these nail techs basically talk behind your back in another language, it’s very unprofessional and shows zero etiquette) But in those 5 minutes the pedi lady had taken a walk in and now I’m told to get up and go to the mani station with this guy. They hadn’t even finished the pedicure, ie massage with lotion etc. and said they would do it later.
Obviously I’m already slightly irritated because it was clear that all they want is as many clients as possible rather than focusing on the ones that were actually there first and in the middle of a service. That’s just greedy and completely unprofessional if you ask me.
We’re now working through the SNS dip process, and usually what is supposed to be done, is the nail tech will smooth out the base layer with an electric file - which was not done. Then he applied a few layers of the chosen color - and again does not use a file to smooth it out and make it look even. He pulls out the buffer next, as he starts to prepare the nails for the top coat. At this point I had to ask for the nails to be filed so they’re smooth and look natural, and he clearly did not like that request. After that was done, the nails were discolored because some parts were uneven there was more of a color concentration in some places than in others. And again, in his language starts mumbling to the woman next to him that was seemingly in charge, and starts saying ‘that’s the way this color comes out, it’s supposed to look like marbles’ so at that point I made it clear I’m a nail tech and that was a load of nonsense and it’s because he didn’t follow specific procedures, she then explains that ‘it’s that color, I showed her closely, and then said, all it needs is one more coat and that should cover the issue. He proceeds and then pulls out a regular gel clear top coat that he was planning to cure with the LED light system. I specifically requested the original SNS top coat for a reason. Gel top coats are not designed chemically to cure the SNS dip powers as they physically cannot bond. What happens here is that the gel coat will start to become discolored as it has become porous, and starts staining and looking dirty, it then starts to peel within days. They kept banging on about it looking more shiny, but it doesn’t last!!
Worst experience ever, rude, unprofessional and I wouldn’t recommend this place. They never did finish the pedi either!! Read Less