I thought my appointment was going to be with Lana. Took weeks to get an appointment. I called over 7 times. I walked in and asked for Lana. Oksana said...SIT. No hello, no hi, no welcome.I went ... Read More
I thought my appointment was going to be with Lana. Took weeks to get an appointment. I called over 7 times. I walked in and asked for Lana. Oksana said...SIT. No hello, no hi, no welcome.I went in on a Groupon which stated $40 value. I asked how much for the no-chip at regular price and I was told $33. Oksana asked if I had no chip on, which I did, and she said that's $5 more dollars. I tried to converse with her but she was very short toned and advised that OPI may take an additional 40 minutes to remove. This was the first time I had ever heard this. Maybe that's why my previous no chip of OPI did last over 2 weeks. I did offer my knowledge to her indicating if she files the top of the polish on my 2nd hand all nochips come off quicker.Oksana handed me a piece of foam with some sample nails affixed...she said they are not true color. They only show 1 coat. She picked through 4 boxes of colors opening various shades for me. VERY LIMITED.I finally decided due to their lack of selection, to ask for a neutral pale shade of white or offwhite, something neutral, SEE PIC of color I received. The polish was bad, almost worthy of tossing. Very uneven and bumpy frost.I did not receive 2 FULL coats, but sparingly applied and a quick topcoat.I know I had a beginning chip in one of my nails and was not offered to fix or glue it, Oksana continued along like there was no crack.According to their prices, I received $38 service, but my $40 Groupon did not cover.Oksana could care less how you feel or are treated.I presented my Groupon and her $5.00 for removal. Too bad, cause I tip great! Always $10 for no chips. Not this time!Had to get a new no chip 5 days layer!Oksana, next time, when a client walks in the door, start with "hello" Read Less