Kelly and Tony are AMAZING! They’re shop is so clean and relaxing. Have been going to them back when they were at E-Nails- Nail Works is the best nail salon in Naperville by far:)
Sara Zuckerman
3 Sep 2017
REPORT
My go-to pedicure salon! Very friendly and the polish never chips.
Purgess83 P.
1 Aug 2017
REPORT
What can I say....I employees were really nice but the quality of nail service is horrible...The younger gentlemen that sits closest to the door to the left applied my gel horribly (I didn't know at t... Read More
What can I say....I employees were really nice but the quality of nail service is horrible...The younger gentlemen that sits closest to the door to the left applied my gel horribly (I didn't know at the time because it looked fine to me)...but the very next day most of my gel application lifted and my nails looked awful...I will never go back again!!! Read Less
Stephanie S.
10 Apr 2017
REPORT
Great service and a very neat pedicure! I was taken in right away without an appointment by the very friendly staff! Great place, I will be back!
Andrea Z.
1 Dec 2016
REPORT
I love this place. I've had many services done here, everything from eyebrow waxes to full set acrylics. Kelly, Tony, and Tracy are wonderful people who are very customer service oriented. I've been c... Read More
I love this place. I've had many services done here, everything from eyebrow waxes to full set acrylics. Kelly, Tony, and Tracy are wonderful people who are very customer service oriented. I've been coming here for almost ten years and though I don't get to come in as often as I would like, I've always been happy with the services I've had. Nail salons are exceptionally subjective but I've only ever had great experiences here. Read Less
Darci S.
27 Oct 2016
REPORT
This is my mom's go-to nail salon so I've been a few times with her when I'm in the area. The staff is very friendly and since they know my mom they are extra welcoming to us. There are certain techs ... Read More
This is my mom's go-to nail salon so I've been a few times with her when I'm in the area. The staff is very friendly and since they know my mom they are extra welcoming to us. There are certain techs who are best for certain things it seems. Tony gives the best foot massages for instance and I know my mom always goes with Kelly for waxing and pink-and-whites. Overall it's your typical nail shop and they give a relaxing, good service. They have a rewards card program which gets you money off every 5 or so visits which is a nice touch. Their prices are really reasonable as well. Read Less
Sue D.
30 Dec 2015
REPORT
Literally the worst no chip manicure I have ever gotten, and I get them a lot. I had it done at around 6 pm at night and the next morning the polish on my thumb had already chipped. The next day the p... Read More
Literally the worst no chip manicure I have ever gotten, and I get them a lot. I had it done at around 6 pm at night and the next morning the polish on my thumb had already chipped. The next day the polish on my forefinger came clear off. It was Christmastime and I couldn't get back in to have it fixed so walked around on Christmas with eight and a half nails painted red. I decided to peel them all off and go somewhere else. Never want to set foot in there again. Biggest waste of 30$ plus tip ever. Read Less
Barbara H.
25 Aug 2015
REPORT
Been going to Nail works since 2001 the staff is amazing they always greet by name when you walk in and very professional...I would recommend them to anyone..thanks Kelly & Tony
Alysia C.
4 Mar 2015
REPORT
One of the worst experiences I have ever had getting my nails done. I have had gel nails for close to 2 decades. As this was up there with the worst of the worst.I cannot judge any other service they ... Read More
One of the worst experiences I have ever had getting my nails done. I have had gel nails for close to 2 decades. As this was up there with the worst of the worst.I cannot judge any other service they have but I would never come here for my nails again.My regular tech closes a little earlier than this place. I had a nail break and knew I was due for a full but had a crazy week and couldn't get time for an appointment. This is near where I tan so I thought why not? Well I went in and said I need a fill for pink only. That I had to be somewhere in 2 hours so I would be done within an hour right? I asked this to make sure since they had other customers getting pedis. I was told yes, no problem. A nail tech took my right away with no wait. Great! I thought.An hour and a half later she wasn't even done trying to shape the amount of sloppily applied dripping off my fingers powder she had put on!!!! Horrible. I was out of time and my nails looked like something out of a scary movie. I was made to pay for the worm that was done since I explained I HAD to leave. I was going to be late for where I needed to be. I am not a confrontational person and so I did pay for half of the job since that is what was done but they tried to get me to pay for a finished fill in and asked me to come back when I had more time so the tech could finish. Seriously!I should not have had to pay for this mess.I had to squeeze an appointment with my regular tech into the next day and he said "what do you want me to do with that mess!"In an hour and a half of wasted time the tech her made a mess. Didn't finish. And made me pay. Awful service. Go somewhere else. Read Less
Kelsey M.
2 Jun 2014
REPORT
I went here instead of my usual nail salon because it was recommended to me by so many friends. I was very disappointed. It was extremely unsanitary, using the same nail equipment on different people ... Read More
I went here instead of my usual nail salon because it was recommended to me by so many friends. I was very disappointed. It was extremely unsanitary, using the same nail equipment on different people without any sort if cleaning first. The service was VERY nice but did not seem to be as skilled as other nail salons. I would not recommend it nor will I be going back. Read Less
Phil V.
14 Oct 2013
REPORT
The people here were very friendly and sweet but the guy who did my pedicure clipped the cuticle on my big toe and did not even apologize for it. I went back the next day to get a polish chip fixed a... Read More
The people here were very friendly and sweet but the guy who did my pedicure clipped the cuticle on my big toe and did not even apologize for it. I went back the next day to get a polish chip fixed and told them that my toe was sore and they didn't even offer to do anything about it. It was my first visit there and I will not be going back EVER... Read Less
Rhonda E.
17 Oct 2012
REPORT
These folks are wonderful! So friendly, and the artwork they do is beautiful. I've had many, many no-chip manicures and pedicures there. Never feel rushed. I'm going back today. :-)
Mandy J.
9 May 2012
REPORT
I go to this Nail Salon about every 2-3 months, so I'm not a frequent patron but they are great, very nice staff, good color choices, clean environment and very affordable ($12 manicure, $25 pedicure,... Read More
I go to this Nail Salon about every 2-3 months, so I'm not a frequent patron but they are great, very nice staff, good color choices, clean environment and very affordable ($12 manicure, $25 pedicure, $35 mani/pedi). They do a very good job with the mani/pedi's, they offer a lot more but that's all I've ever gotten. I've always just walked it and never had to wait, though they always seem busy. It's not a fancy place, very simple, small but I'll definitely keep going. Read Less
Dee F.
9 Feb 2012
REPORT
***BEST NAIL SALON EVER! ***I am actually quite alarmed about the previous review. I have been coming to this nail salon for 8 years and so have my mom, sister, and grandma. Every time I go my nails l... Read More
***BEST NAIL SALON EVER! ***I am actually quite alarmed about the previous review. I have been coming to this nail salon for 8 years and so have my mom, sister, and grandma. Every time I go my nails look great and the staff there are wonderful. I love that they remember their customers right when they walk in the door, the quality of work exceeds, and that they don't speak a different language to each other while they are working. It is a professional, very clean salon and always a pleasure to visit. Read Less
Jen C.
8 Dec 2011
REPORT
I feel bad for Melissa above. I have been getting pink and white acrylics at Nail Works for a while now. I have found them to do the best job around. I have also had manicures and pedicures at this... Read More
I feel bad for Melissa above. I have been getting pink and white acrylics at Nail Works for a while now. I have found them to do the best job around. I have also had manicures and pedicures at this location. Nothing to complain about there either. Read Less
Melissa H.
31 Aug 2011
REPORT
STAY AWAY...unless you want your nails to look like a 5 year old painted them! I couldn't get into the nail salon I normally go to by my house 25 miles away and I've been working late so I called this... Read More
STAY AWAY...unless you want your nails to look like a 5 year old painted them! I couldn't get into the nail salon I normally go to by my house 25 miles away and I've been working late so I called this place and scheduled an appointment for a pedicure and OPI no chip manicure. they tried to use Shellac instead of OPI which I don't care for. The pedicure was ok...nothing to write home about but, wasn't terrible. It got bad when the manicure started. He was shaping and filing my nails with some of the old polish still on. After painting the first coat, I was looking at them because there was polish all over and uneven, he told me not to worry, it'll even out with the 2nd but it didn't. There was polish all over my nail beds, the sides of my fingers, two of them actually had stripes of polish down the side of them, some of the nail on the side didn't even have polish on it. I asked him once to fix it, he attempted to, I asked him again and told him I didn't like it and he attempted but didn't. When it came time to massage my hands, he literately slapped some lotion on them and didn't even rub it in. I was obviously upset as he escorted me to the counter and checked me out. I paid the $50 (which really isn't much for what I was asking to have done) and he actually attempted to hand me a loyalty card offering a $5 discount after said amount of visits, I told him no thank you, you can keep the card. I certainly will not be going back! I have a small business of my own and make sure I've done all I can to prevent a customer from leaving my facility unhappy!In response to other reviews...I was not in a bad mood until I went to this salon! It was actually my 10th wedding anniversary and we had a wonderful evening planned so I thought I'd squeeze in a nail appointment, I should have just gone natural, it would have looked better. They were speaking to one another in another language the whole time I was there as most of the time, I was the only client in there. Read Less
A Google User
20 Jul 2011
REPORT
I would definitely come back. No wait. Friendly. Amazing massage for a pedi. Only 23 bucks. Can't beat it.
A Google User
12 Sep 2010
REPORT
I love this place! All of the nail techs do an awesome job and are super friendly and helpful. I have been coming here for about 2 years now and don't ever plan to go anywhere else.
Kelly and Tony are AMAZING! They’re shop is so clean and relaxing. Have been going to them back when they were at E-Nails- Nail Works is the best nail salon in Naperville by far:)
Sara Zuckerman
3 Sep 2017
REPORT
☆☆☆☆☆
REPORT
My go-to pedicure salon! Very friendly and the polish never chips.
Purgess83 P.
1 Aug 2017
REPORT
☆☆☆☆☆
REPORT
What can I say....I employees were really nice but the quality of nail service is horrible...The younger gentlemen that sits closest to the door to the left applied my gel horribly (I didn't know at t... Read More
What can I say....I employees were really nice but the quality of nail service is horrible...The younger gentlemen that sits closest to the door to the left applied my gel horribly (I didn't know at the time because it looked fine to me)...but the very next day most of my gel application lifted and my nails looked awful...I will never go back again!!! Read Less
Stephanie S.
10 Apr 2017
REPORT
☆☆☆☆☆
REPORT
Great service and a very neat pedicure! I was taken in right away without an appointment by the very friendly staff! Great place, I will be back!
Andrea Z.
1 Dec 2016
REPORT
☆☆☆☆☆
REPORT
I love this place. I've had many services done here, everything from eyebrow waxes to full set acrylics. Kelly, Tony, and Tracy are wonderful people who are very customer service oriented. I've been c... Read More
I love this place. I've had many services done here, everything from eyebrow waxes to full set acrylics. Kelly, Tony, and Tracy are wonderful people who are very customer service oriented. I've been coming here for almost ten years and though I don't get to come in as often as I would like, I've always been happy with the services I've had. Nail salons are exceptionally subjective but I've only ever had great experiences here. Read Less
Darci S.
27 Oct 2016
REPORT
☆☆☆☆☆
REPORT
This is my mom's go-to nail salon so I've been a few times with her when I'm in the area. The staff is very friendly and since they know my mom they are extra welcoming to us. There are certain techs ... Read More
This is my mom's go-to nail salon so I've been a few times with her when I'm in the area. The staff is very friendly and since they know my mom they are extra welcoming to us. There are certain techs who are best for certain things it seems. Tony gives the best foot massages for instance and I know my mom always goes with Kelly for waxing and pink-and-whites. Overall it's your typical nail shop and they give a relaxing, good service. They have a rewards card program which gets you money off every 5 or so visits which is a nice touch. Their prices are really reasonable as well. Read Less
Sue D.
30 Dec 2015
REPORT
☆☆☆☆☆
REPORT
Literally the worst no chip manicure I have ever gotten, and I get them a lot. I had it done at around 6 pm at night and the next morning the polish on my thumb had already chipped. The next day the p... Read More
Literally the worst no chip manicure I have ever gotten, and I get them a lot. I had it done at around 6 pm at night and the next morning the polish on my thumb had already chipped. The next day the polish on my forefinger came clear off. It was Christmastime and I couldn't get back in to have it fixed so walked around on Christmas with eight and a half nails painted red. I decided to peel them all off and go somewhere else. Never want to set foot in there again. Biggest waste of 30$ plus tip ever. Read Less
Barbara H.
25 Aug 2015
REPORT
☆☆☆☆☆
REPORT
Been going to Nail works since 2001 the staff is amazing they always greet by name when you walk in and very professional...I would recommend them to anyone..thanks Kelly & Tony
Alysia C.
4 Mar 2015
REPORT
☆☆☆☆☆
REPORT
One of the worst experiences I have ever had getting my nails done. I have had gel nails for close to 2 decades. As this was up there with the worst of the worst.I cannot judge any other service they ... Read More
One of the worst experiences I have ever had getting my nails done. I have had gel nails for close to 2 decades. As this was up there with the worst of the worst.I cannot judge any other service they have but I would never come here for my nails again.My regular tech closes a little earlier than this place. I had a nail break and knew I was due for a full but had a crazy week and couldn't get time for an appointment. This is near where I tan so I thought why not? Well I went in and said I need a fill for pink only. That I had to be somewhere in 2 hours so I would be done within an hour right? I asked this to make sure since they had other customers getting pedis. I was told yes, no problem. A nail tech took my right away with no wait. Great! I thought.An hour and a half later she wasn't even done trying to shape the amount of sloppily applied dripping off my fingers powder she had put on!!!! Horrible. I was out of time and my nails looked like something out of a scary movie. I was made to pay for the worm that was done since I explained I HAD to leave. I was going to be late for where I needed to be. I am not a confrontational person and so I did pay for half of the job since that is what was done but they tried to get me to pay for a finished fill in and asked me to come back when I had more time so the tech could finish. Seriously!I should not have had to pay for this mess.I had to squeeze an appointment with my regular tech into the next day and he said "what do you want me to do with that mess!"In an hour and a half of wasted time the tech her made a mess. Didn't finish. And made me pay. Awful service. Go somewhere else. Read Less
Kelsey M.
2 Jun 2014
REPORT
☆☆☆☆☆
REPORT
I went here instead of my usual nail salon because it was recommended to me by so many friends. I was very disappointed. It was extremely unsanitary, using the same nail equipment on different people ... Read More
I went here instead of my usual nail salon because it was recommended to me by so many friends. I was very disappointed. It was extremely unsanitary, using the same nail equipment on different people without any sort if cleaning first. The service was VERY nice but did not seem to be as skilled as other nail salons. I would not recommend it nor will I be going back. Read Less
Phil V.
14 Oct 2013
REPORT
☆☆☆☆☆
REPORT
The people here were very friendly and sweet but the guy who did my pedicure clipped the cuticle on my big toe and did not even apologize for it. I went back the next day to get a polish chip fixed a... Read More
The people here were very friendly and sweet but the guy who did my pedicure clipped the cuticle on my big toe and did not even apologize for it. I went back the next day to get a polish chip fixed and told them that my toe was sore and they didn't even offer to do anything about it. It was my first visit there and I will not be going back EVER... Read Less
Rhonda E.
17 Oct 2012
REPORT
☆☆☆☆☆
REPORT
These folks are wonderful! So friendly, and the artwork they do is beautiful. I've had many, many no-chip manicures and pedicures there. Never feel rushed. I'm going back today. :-)
Mandy J.
9 May 2012
REPORT
☆☆☆☆☆
REPORT
I go to this Nail Salon about every 2-3 months, so I'm not a frequent patron but they are great, very nice staff, good color choices, clean environment and very affordable ($12 manicure, $25 pedicure,... Read More
I go to this Nail Salon about every 2-3 months, so I'm not a frequent patron but they are great, very nice staff, good color choices, clean environment and very affordable ($12 manicure, $25 pedicure, $35 mani/pedi). They do a very good job with the mani/pedi's, they offer a lot more but that's all I've ever gotten. I've always just walked it and never had to wait, though they always seem busy. It's not a fancy place, very simple, small but I'll definitely keep going. Read Less
Dee F.
9 Feb 2012
REPORT
☆☆☆☆☆
REPORT
***BEST NAIL SALON EVER! ***I am actually quite alarmed about the previous review. I have been coming to this nail salon for 8 years and so have my mom, sister, and grandma. Every time I go my nails l... Read More
***BEST NAIL SALON EVER! ***I am actually quite alarmed about the previous review. I have been coming to this nail salon for 8 years and so have my mom, sister, and grandma. Every time I go my nails look great and the staff there are wonderful. I love that they remember their customers right when they walk in the door, the quality of work exceeds, and that they don't speak a different language to each other while they are working. It is a professional, very clean salon and always a pleasure to visit. Read Less
Jen C.
8 Dec 2011
REPORT
☆☆☆☆☆
REPORT
I feel bad for Melissa above. I have been getting pink and white acrylics at Nail Works for a while now. I have found them to do the best job around. I have also had manicures and pedicures at this... Read More
I feel bad for Melissa above. I have been getting pink and white acrylics at Nail Works for a while now. I have found them to do the best job around. I have also had manicures and pedicures at this location. Nothing to complain about there either. Read Less
Melissa H.
31 Aug 2011
REPORT
☆☆☆☆☆
REPORT
STAY AWAY...unless you want your nails to look like a 5 year old painted them! I couldn't get into the nail salon I normally go to by my house 25 miles away and I've been working late so I called this... Read More
STAY AWAY...unless you want your nails to look like a 5 year old painted them! I couldn't get into the nail salon I normally go to by my house 25 miles away and I've been working late so I called this place and scheduled an appointment for a pedicure and OPI no chip manicure. they tried to use Shellac instead of OPI which I don't care for. The pedicure was ok...nothing to write home about but, wasn't terrible. It got bad when the manicure started. He was shaping and filing my nails with some of the old polish still on. After painting the first coat, I was looking at them because there was polish all over and uneven, he told me not to worry, it'll even out with the 2nd but it didn't. There was polish all over my nail beds, the sides of my fingers, two of them actually had stripes of polish down the side of them, some of the nail on the side didn't even have polish on it. I asked him once to fix it, he attempted to, I asked him again and told him I didn't like it and he attempted but didn't. When it came time to massage my hands, he literately slapped some lotion on them and didn't even rub it in. I was obviously upset as he escorted me to the counter and checked me out. I paid the $50 (which really isn't much for what I was asking to have done) and he actually attempted to hand me a loyalty card offering a $5 discount after said amount of visits, I told him no thank you, you can keep the card. I certainly will not be going back! I have a small business of my own and make sure I've done all I can to prevent a customer from leaving my facility unhappy!In response to other reviews...I was not in a bad mood until I went to this salon! It was actually my 10th wedding anniversary and we had a wonderful evening planned so I thought I'd squeeze in a nail appointment, I should have just gone natural, it would have looked better. They were speaking to one another in another language the whole time I was there as most of the time, I was the only client in there. Read Less
A Google User
20 Jul 2011
REPORT
☆☆☆☆☆
REPORT
I would definitely come back. No wait. Friendly. Amazing massage for a pedi. Only 23 bucks. Can't beat it.
A Google User
12 Sep 2010
REPORT
☆☆☆☆☆
REPORT
I love this place! All of the nail techs do an awesome job and are super friendly and helpful. I have been coming here for about 2 years now and don't ever plan to go anywhere else.