Yes, it's clean, at first everyone seemed friendly and I had decided to go here based on the great yelp reviews. I'm not sure if the manager was just having a bad day or what but I had a pretty bad ex... Read More
Yes, it's clean, at first everyone seemed friendly and I had decided to go here based on the great yelp reviews. I'm not sure if the manager was just having a bad day or what but I had a pretty bad experience. The only thing well done was the pedicure, which was yes amazing - very relaxing. For the manicure, half way through a manger started a conversation with the technician in another language about my nails and how much the job should cost based on a very small amount glitter/sparkles dabbed on to the tips. I was not told by the technician when I requested a little glitter that it would cost the same as a French manicure/pedicure! There was nothing in the brochure mentioning a charge for glitter or two colors as some will price glitter. Other salons I have been to never have charged me extra for glitter/sparkles. Colored nails with a dab of glitter is NOT a "French Manicure". The price change really ruined the experience for me and I think the manager noticed I was unhappy, which stressed out the technician and she became more rough with my manicure, overly cutting my cuticle, rushing with the paint, then not correcting a mistake I pointed out. Even though I had asked to have it fixed, I was told it "looked ok, no need to fix". When I went to pay and tip (I always tip well, people depend on tips especially when it is slow!), my tip amount was announced out loud, then I was told by the manager that I "did not have to pay extra for glitter/sparkles added to my nail tips this time, but would next time I came" The manager did fix the nail that was botched due to rushing, which was very sweet of her to notice and fix-however- it felt more like an inconvenience for her and at that point I just wanted to leave. Considering I was one of two people getting my nails done (aka it wasn't even busy) this bothered me. Most disappointing: Two days and my nails have chipped completely, I had wanted this to last at least one week for a really important event so I had been very careful not to expose them to water/lotions so I assume they were not sealed to last. I'll be going elsewhere for my mani/pedi needs.youtu.be/92fD8Cy2zL0 THIS PLACE TO A T! Read Less