I had a TERRIBLE experience here!!!Walked in to get my nails done for my brother's wedding. I was in a rush, and one of the girls there told me it would take "45 minutes, no problem!" Wrong! AN HOUR A... Read More
I had a TERRIBLE experience here!!!Walked in to get my nails done for my brother's wedding. I was in a rush, and one of the girls there told me it would take "45 minutes, no problem!" Wrong! AN HOUR AND TWENTY MINUTES later, I'm sprinting out the door with soaking wet nails that look HIDEOUS! Aside from the fact that it took nearly double the time the girl told me (and 20 minutes longer than any set of fakes I have gotten in the past 10 years), two of the nails weren't cut to the same length as the others, and the gels looked bulbous, uneven and obviously fake. One hour in, she's still messing around with the shaping, as I'm telling her I HAVE TO GO NOW! She takes her time finishing, and then globs 3 coats of color and 2 topcoats on without letting any of the layers dry between coats. Needless to say, the polish smeared and got everywhere (and took over an hour to dry), and my nails looked heinous for the wedding. To top it off, I went in the next day to complain and get them fixed, and they charged me for a polish change.Seeing how nail places are a dime a dozen, go a block down the road to someplace that trains their staff before putting them on the floor, and has some inkling of what "customer service" means. Read Less