I am always feel so special in this salon. My hair looks great, my nails look great and I love to shop and buy all the wonderful accessories there. Thank you girls at Octagon for always making me feel so special. Read Less

I used to drive over 100 miles round-trip to have waxing services done. I was searching for someone closer who offered the Nufree wax-which is far more gentle on the skin. I had my first appointment at Octagon 5 years ago and have never gone anywhere since! Kelley is the absolute best!!! She is very knowledgeable, professional, and quick! Her method and style ensures that your wax goes very quickly and essentially pain-free! I highly recommend Kelley and Octagon services! Read Less

Honestly, what can I say other than I have such an amazing experience every time I come into Octagon. I've been coming here ever since I was a little girl with my grandma Peggy and that's when I fell in love with the place. Ever since I've been coming here, I've never had a bad experience. I come in every four weeks and I have Audra foil my hair and it turns out perfect every time! I also see Amanda, who does my facials and she is a 10/10! I have also seen Lauren and Kathleen who have done my nails and they always turn out so beautiful! The front desk is super friendly and they offer you a snack and beverage as soon as you check in. If you really want to get pampered or just relax this is definitely the place to be! Read Less

The reception staff was friendly and welcoming. The facility is calming and nicely appointed. Received a fantastic 90 minute deep tissue massage from David Sanchez. I highly recommend him as a skilled therapist. Overall the experience was wonderful. Read Less

I used to see Kaye on a regular basis and I loved her, but was sad to see that Kaye is no longer there. I saw a different stylist instead and she didn't listen to my needs, and didn't do a good job with my hair. I didn't feel comfortable at all, and after years of using Octogon for hair and nails, I will not be back. Read Less

I had an hour hot rock massage with Jolene and I loved every minute and wished i booked for longer! I was so relaxed the entire day and hopefully I can find a gen like this back home! Also very timely and professional from the front desk and beyond. Read Less

Usually have a good experience here, but today was just terrible. She didn't accomplish the easy ombré look that I wanted and she half asses a hair cut without blow drying my hair all the way to see the color too because this salon closes at nine and she wanted to be done with work. definitely not coming back for a hot minute. So disappointed Read Less

I was looking for a new salon to go to. See I had this huge knot in my hair and needed help getting it out. I contacted 3+ salons to see if they could help get it out. The first salon was very rude and not helpful. When I got a email from Octagon they were very professional and said of course they can get the knot out. I made an appointment that day. It took them 30 min to get my knot it. I also chopped off 10 inches of my hair and a deep conditioning. It was an amazing experience. Pamela is amazing. She also suggested a treatment for my hair at a later date. Pamela was very knowledgeable about everything hair. This is my new salon that I'll be going to from now on. Read Less

Shannon is the best stylist and exceptional at doing platinum blonde hair. She is friendly and listens and offers suggestions. I HIGHLY RECOMMEND HER! And I'm VERY picky about my hair and who gets high ratings. Trust me.Read Less

I have been a loyal fan of Octagon for 20 years and love everyone who took care of me. The staff are professional, friendly, and knowledgeable . They treated me like a best friend instead of just a customer. They are current with trends in hairstyles and beauty products. I have Brought my friends and my daughter here and they are all so pleased that I did this. Read Less

Had to do a review because a salon I have been to quite often cancelled my appointment (they have done this twice already) and I needed to find a place to go at the last minute. A friend at work recommended Octagon and when I called they were very helpful and got me an appointment that evening. The hair dresser I had was Mini and she was absolutely amazing. She did exactly what I wanted color wise with my hair and took her time with me. I have to say I am very happy my appointment at the other place got cancelled because I will not be going anywhere else from now on. Thank you for being a dependable salon with great staff. Read Less

Sophia is the best. I have been going to her for a few years now and she is talented and the sweetest person. I had to cancel an apt and there was nothing available for a very long time. She personally looked through her appointments and found time for me. My hair always looks beautiful when I leave. The whole staff has great customer service. Read Less

It was my first time ever going to this Salon and it was wonderful! Lily Bustmamante did and amazing job cutting my hair! Would definitely recommend getting your hair done by her! Would have been 5 stars but there was one girl that worked there that looked very unhappy just standing by the wall the whole time. haha Read Less

Worst hair coloring experience and the staff was not ready to admit the mistake. Moreover, they made an appointment for color redo and when I reached there, the stylist did not admit that she didn`t do the right job.The hair stylist (Ha.....) said that she did not apply the hair color in the area where I see grey hair and therefore I do not have a color there and then also justified it by saying that I had made an appointment only for a hair cut that day and not the color. I would like to ask why did she put the color if she did not have time for that and where then did she put the color? In my naturally black hair? Wasted my $100 on hair color and then buying the protective shampoo and conditioner. Read Less

Chrissy has been doing my hair forever. She knows what to do everytime I come in. I have gone to other places before I started going to Chrissy and everytime I went there I was always unhappy with the service, but when I go to Chrissy I'm always happy. I always get great service. When you go there ask for Chrissy and you will be happy you did. Read Less

Ask for Chrissy!!! My favorite stylist!!!I have fine, thin hair and can always trust Chrissy to choose the best style for me. She has given me excellent perms, colors and highlights. Her cuts and styling are impeccable and easy for me to manage at home. I also love the salon and the staff is very friendly and helpful. It takes me an hour to get to the salon, but the trip is well worth it. Keep up the great work Chrissy and Octagon!!!!!! Read Less

I've been going to see Sophia at the Octagon Spa and Salon for about 2 years now. She is an amazing sylist! I get my hair both cut and colored by her. She even does my brows and does an amazing job on all of it everytime. I tend to be a bit conservative when it comes to my hair and have never had it colored before seeing Sophia. Needless to say, I was a bit nervous the first time, but she did an great job and I continue to have her color my hair at every visit. Sophia really listens to what you want and then makes it happen. Not only is Sophia a great stylist, but she's very down to earth and really makes you feel comfortable during your visit. I sit down to get my hair cut and we'll just start talking and it's like talking to one of your girlfriends. I highly recomend Sophia to anyone looking for a cut, color, or any other styling service! Read Less

I would not recommended this place to anyone This is by far the worst salon I have, in my 30years of getting my hair done, ever had the misfortune of going to. I wanted a simple color and highlighted streak in my hair. Should have taken a hour to a hour & 1/2 max. I was in the salon for 6 hours! And if that was not bad enough the blonde highlights were spotty with nasty orange bits in them and they still made me pay the full $175 for the services. I had to go back to get it "fixed" which was another 5 hours at the salon. The blonde was still spotted with orange bits and she ended up frying a couple big chunks of my hair completely off. I was very unhappy with it and all they offered me in way of saying sorry was a coupon for 25$ off my next service. As if I would go back to suffer through that nightmare again! Read Less

Vicki is good at doing what she does. I came to her with a really bad perm and color that i had no idea what i wanted to do with. I told vicki that i wanted my hair to be healthy and she helped me get my hair healthy,vicki wont use or have you buy any product that is not good for your hair. She gave me a amazing haircut and the color is great, she really knows what she doing, i felt that when i was in her hair she really listened to what i did and didnt like. So if you want amazing results and a stylist who listens to what you want go to vicki. Read Less

I have had my hair colored by Sophia many times, and every time I have been extremely pleased with the outcome. She listens to exactly what I want and follows through. I would definitely recommend her. Read Less

Great hours for those of us who need Sat & Sun appts. Front desk staff are always friendly and helpful. Renni is great for new and creative (but not unprofessional)hairstyles. Everyone at the office always asks me who does my hair. Katie is a great massage therapist - can work out anything with as much or as little pressure as you like.. Read Less

Vicki Millard has been cuttin my hair ever since my wife threatened to divorce me if I didn't stop going to those Chain hair cutting places like Great Cuts. She threatened to talk to a barber that massacred my head. I have a goofy head with cow licks. Vivki tames the beast and makes my wife happy. She has orders from my wife to not cut it too short. My wife goes to her also for color, cut and extensions. Vickie is very good at what she does. She keeps my hair looking great and my wife happy. I hate getting haircuts, but Vickie makes getting a haircut painless. She gets me in and out. Most important she makes my wife happy. Read Less

Vicki Millard is the best stylist I have every gone to. She is a professional in every since. She does my hair the way I like it done & makes me feel that I have been treated special. She will go above & beyond to make me feel uplifted & beautiful when I walk out the door. She gives her all & continues to gain additional knowledge by attending hair demonstrations & classes to keep up with the modern trends & products that best suite our needs. She is especially talented person & has foresight. She will organize photo shoots, not only for herself, but will include her fellow associates so their work can be published in international hair books. Vicki is a leader and adventurist. She is the one to see at Octagon! Read Less

I would highly recommend Vicky Millard for anyone interested in Hair extensions and color. I can assure you there is no better. She has given me the hair I used to admire on others. I cant enough good stuff about her. But she is very educated in all the extension lines, and she is incredibly helpful ahen it comes to explaining the differences. She took the time to make sure I was getting exactly what I wanted. Read Less

I have been to all of the salons in the Gurnee area and I have to say that the Octagon has most exceptional staff. My hair stylist is Kaye and I have never seen my hair in such great shape she does amazing work. Im incredibly happy with my look and the salon overall. If you live around the gurnee area Octagon is truly the place to go. Read Less

Octagon Spa and Salon is a gem of Lake County. I live 30 minutes away, but refuse to go anywhere else to get my hair done. My stylist, Vicki Millard, continues to be the best hair stylist I have come across. She listens to what you want and is also able to give you ideas on what works best for your hair. I always leave happy and excited to show off my new hair!!! Read Less

While I'm sure Octagon's staff are all top notch, the best hairstylist ever is Vicki Millard! She has such a knack at what she does. It's immeasurable talent, that's for sure! Vicki put an updo on my unmanageable hair and it looked gorgeous in pictures and I was told by so many people that it fit me perfectly! Thank Vicki!! I'd recommend you to anyone!! Read Less

The folks at the Octagon are always friendly and professional...But Catiln is Ultimately the BEST, she is so friendly and efficient. She always does an exceptional job on my hair color, cut, and style!!! Read Less

I was never happy at any salon untill I went to the Octagon my girl Kaye always takes care of me. My hair and nails look awsome. The other employees always make feel right at home. The place is calm,clean and inviting. I Read Less