23 Reviews

Tip Top Nails

Fairview Heights, Illinois
Reviews
Lauren Mik
12 Jul 2018
REPORT
Quality was eh. Not worth what I paid at all
Shanon James
17 May 2018
REPORT
Very relaxing atmosphere. Friendly people.
Natasha Young
27 Apr 2018
REPORT
They had a lad y doing my nails that completely meaaed them up and my daughter's
Paulette Green
26 Apr 2018
REPORT
Friendly and efficient staff
Emily D.
27 Dec 2017
REPORT
So there board says 16 and up for a fill in and they charged me 30 now i was fine with it until i went to post them on my snap chat and saw that they failed to polish my nails completely i would sugge... Read More
So there board says 16 and up for a fill in and they charged me 30 now i was fine with it until i went to post them on my snap chat and saw that they failed to polish my nails completely i would suggest to go to magic nails in collinsville instead they do a wonderful job!!! i will never go to tip top nails again Read Less
Megan Eggers
20 Dec 2017
REPORT
Although the staff was friendly and the wait was short the quality of services received is extremely lacking. I went in for a full set and just had them painted (nothing fancy). Some of my nails where... Read More
Although the staff was friendly and the wait was short the quality of services received is extremely lacking. I went in for a full set and just had them painted (nothing fancy). Some of my nails where very uneven on the tips and the polish is terrible. I can see my actual nail on my thumbs and some of my nails aren't painted on the sides. Read Less
Ebony Penn
8 Jul 2017
REPORT
Never go here!! The customer service is horrible!! I went here to get a polish change and the guy that did the polish change was very rude and he also didnt know what he was doing! I was so disappoint... Read More
Never go here!! The customer service is horrible!! I went here to get a polish change and the guy that did the polish change was very rude and he also didnt know what he was doing! I was so disappointed with his work and I will NEVER return to this nail salon EVER!! Read Less
21 pilots
29 Apr 2017
REPORT
Nice
Emma Wmma
28 Feb 2017
REPORT
Horrible job and to much for the quality!
HARRY P.
17 Jan 2017
REPORT
Had a great first time experience at this place.  The people there are very friendly, and the place is clean and prices are great.   I will definitely make a trip the next time I'm back here (from Chi... Read More
Had a great first time experience at this place.  The people there are very friendly, and the place is clean and prices are great.   I will definitely make a trip the next time I'm back here (from Chicago).  A very nice family owned business.  HIGHLY recommend supporting local businesses!Thanks Tip Top Nails! Read Less
Jane R.
25 Sep 2016
REPORT
Family owned business that has been around for 20+ years. Typically greeted by the sweetest lady (Mary) who manages the place. She tries very hard to connect with the customers and genuinely wants to ... Read More
Family owned business that has been around for 20+ years. Typically greeted by the sweetest lady (Mary) who manages the place. She tries very hard to connect with the customers and genuinely wants to make the customer happy.  One time, I was not particularly happy with the color that I chose and mentioned it (a bit late). The tech started over without any complaints and wanted to make sure that I was happy!!!I've noticed that the products are also top notch and LOVE getting the pedicures there since there are different types of treatments, scrubs, and scents that you can choose from. Overall, been super happy with the results. I typically steer away from places that are "cheaper" because I don't know what cheap products they use and/or if people there are even licensed.  Firm believer with the saying, "you get what you pay for." Read Less
Kelly J.
18 Sep 2016
REPORT
Ugh! I went back because my last experience with Peter was great! Unfortunately, he wasn't working yesterday, so I got another guy. After I told him I would be getting the basic mani pedi, he still pu... Read More
Ugh! I went back because my last experience with Peter was great! Unfortunately, he wasn't working yesterday, so I got another guy. After I told him I would be getting the basic mani pedi, he still put a menu in my face to try to upswell me. After that he didn't speak to me again.The pedi was fine, but this guy's entire polish application was pretty awful, both hands and feet.i didn't notice my toes until today, but while getting my nails painted, I pointed out that he was only painting the tops and had missed the side completely. He randomly replied that this polish isn't that good and I should have gone with gel, because this doesn't last as long. I'm well aware, but I was actually taking Peter's advise from my last visit to alternate between gel and normal polishes to avoid nail damage.  When I finally pointed out the problem, he put on a third layer of polish to cover the edges. This made my polish super thick, but since the edges only had one layer on them, they dried looking cracked and uneven. My thumb polish is already cracking, and he did an awful job cutting g cuticles. Too close on my thumbs, so the skin around my nails feels raw, and he still left dead skin around the nails. I should have had him repaint all nails, but I was on a time crunch. I'd ask for a refund or redo, but I'm positive this guy wouldn't help out. I'll avoid this place in the future Read Less
Jason R.
2 Sep 2016
REPORT
Awesome place my wife has gone to for years. Staff are mostly family and hard working people to say the least. Lots of great people here and yes the price is slightly higher but worth it for convenien... Read More
Awesome place my wife has gone to for years. Staff are mostly family and hard working people to say the least. Lots of great people here and yes the price is slightly higher but worth it for convenience and talent. Heck my wife even talked me into getting a pedicure and I thought it was pretty relaxing! Highly recommended! Read Less
Laura C.
1 Sep 2016
REPORT
Been going there 16 years. Everyone is friendly but not equally gifted. I only use Peter and I tip him big. My mani/pedis always look perfect when he does them, and they last. There are a few in there... Read More
Been going there 16 years. Everyone is friendly but not equally gifted. I only use Peter and I tip him big. My mani/pedis always look perfect when he does them, and they last. There are a few in there who it ends up looking like a 5 yr old did them and they don't understand English well enough to explain what the problem is. Otherwise I would've given it 4-5 stars.Last time I went in there, I wanted overlays and could not communicate this to the girl who was available. She kept saying 'tips' and being one that gets exasperated easily, I said 'fine'. Regretted it and have been waiting for these tips to fall off so I can have Peter give my overlays. Read Less
Lin L.
13 Aug 2016
REPORT
This establishment gets one star, only because giving no stars is not an option. Stopped by here because it's a Sunday and no other place was open. I had a broken nail and just needed it repaired unti... Read More
This establishment gets one star, only because giving no stars is not an option. Stopped by here because it's a Sunday and no other place was open. I had a broken nail and just needed it repaired until it grows out. I have gel nail polish and the technician put my hand into a bag with cotton and acetone and left me there to do a pedicure!! Are you serious?? She told the manner that I had acrylic when I repeatedly told her I only had gel nail polish and they were my real nails. Unbelievable! The place is unsanitary and I have no idea how they are still open. Not worth the trip. Read Less
Janka M.
11 Feb 2016
REPORT
I won't go back just because other places are cleaner than Tip Top nails. They use really old towels and guy who did my nails needed manicure himself.
cindy bohannon
7 Aug 2014
REPORT
Expensive, seriously not worth the money.
Toni R.
11 Mar 2014
REPORT
So....I needed a last minute manicure...went on at 815 pm and the guy accidentally ran the pedicure tub..told him I did honestly want both, but, I knew there wasn't enough time...he assured me it was ... Read More
So....I needed a last minute manicure...went on at 815 pm and the guy accidentally ran the pedicure tub..told him I did honestly want both, but, I knew there wasn't enough time...he assured me it was fine, so did the pedicure...went over to manicure station, told him he could just do a color cuz it was getting so late, he told me French manicure was fine...So he did it...and it took a while and i felt bad so I tipped him $15,The next day, by ten am, it was cracking and chipping....I wasn't even doing anything!!!! I was at a funeral and reception!!!!!I went back that evening and got it fixed...The next morning, it was completely cracked....There's only so many times I can go back to the same salon....i feel bad b/c he worked hard to give me great customer service, but the product just wasn't up to par. Read Less
Alan Y.
28 Apr 2013
REPORT
I took a weekend golf trip down to St. Louis with my girlfriend, and she was looking for a place to relax while I was on the course.  As it turns, out after we finished our round, it was her intention... Read More
I took a weekend golf trip down to St. Louis with my girlfriend, and she was looking for a place to relax while I was on the course.  As it turns, out after we finished our round, it was her intention to do a couples manicure thing.I couldn't say I was very excited, but after a day of not spending much time with her, I concede, begrudgingly.  I have to say, this is not my first time in a nail salon, and I was very happy with our experience.  We were taken care of in a professional and relaxed atmosphere, and the service was top notch.  They were very attentive to my gf's needs and joked around with us about our cheesy little nail salon date.  If I am ever ambushed into a post-golf nail treatment again, I'm sure I'd end up back here! Read Less
John N.
19 Mar 2013
REPORT
my girlfriend dragged me to the nail store because she wanted a manicure.  i was hesitant because i dont want to sit there and be awkward so she convinced me to get  a pedicure with her.  all i can sa... Read More
my girlfriend dragged me to the nail store because she wanted a manicure.  i was hesitant because i dont want to sit there and be awkward so she convinced me to get  a pedicure with her.  all i can say is AWESOME.  i love how they soak your feet and scrub them.  i am very ticklish so it was entertaining. i do also like how they use and advertise high end products like santi-tablets to make sure they disinfect and kill bacteria so my feet dont ever get infected.  everyone is super duper nice.  ever since that day; my gf and i visit TIP TOP NAILS in ST. Clair to get a pedicure once a month. .  maybe one day ill be brave enough to go in there by myself.  WOULD DEFINITELY RECOMMEND.  their establishment is way way way more professional and the service is way way super duper better then most nail salons out there.   :) Read Less
jeffreyarkiemah.sherwood
9 Nov 2012
REPORT
I will never go back there again. I decided last minute to get a silkwrap instead of just a manicure. I'm not really a nail person, I get my nails done maybe once a month. I tried to explain to her ho... Read More
I will never go back there again. I decided last minute to get a silkwrap instead of just a manicure. I'm not really a nail person, I get my nails done maybe once a month. I tried to explain to her how I wanted them done, which was kind of hard back of the language barrier. I don't like the fake plastic tip because they damage your real nail. I watched several Youtube videos on how a silkwrap was a better alternative. Anyway because I wanted a little length to my nails she was going to use the plastic tips. I told her no, and I explained to her why. She said so you want to use your own nail, I said yes. Long story short and $35 later I have a regular manicure. When I saw how short she was filing the nail (which was my own nails length), I asked her what she was doing. She stated this is how its done and there was nothing else she could do since I didn't want the tips. So even though I was unsatisfied with her service I tip her anyway. I guess she was unhappy with the tip and after she finished painting my nails, she had me dry them using the mini fan at her station. Normally they take you to the drying station. And I was supposed to receive another service, but she started work on someone else. By this time I'm livid; I grab my things and left. I was able to find another place to get my eye brows done (Brown Spa; which they did an excellent job and was very polite). I asked the tech about silkwraps and she confirmed what I though. She also told me she never goes to Tip Top Nails "they're terrible".I was able to find the Youtube video, so I went back to Tip Top Nails and show it to her. She said they don't do it like that, and that if I showed her the video before she would have told me no. They refused to do my nails the way I wanted them, and refused to give me a refund.I'm a stay at home mom so I don't get many days to myself, and it pisses me off that this chick messed up my day.Save yourself some money and go to a different salon. The Tip Top Nail Salon in the Galleria Mall (Brentwood, MO) is so much better. Read Less
Arkiemah S.
8 Nov 2012
REPORT
I will never go back there again. I decided last minute to get a silkwrap instead of just a manicure. I'm not really a nail person, I get my nails done maybe once a month. I tried to explain to her ho... Read More
I will never go back there again. I decided last minute to get a silkwrap instead of just a manicure. I'm not really a nail person, I get my nails done maybe once a month. I tried to explain to her how I wanted them done, which was kind of hard because of the language barrier. I don't like the fake plastic tip because they damage your real nail. I watched several Youtube videos on how a silkwrap was a better alternative. Anyway because I wanted a little length to my nails she was going to use the plastic tips. I told her no, and I explained to her why. She said so you want to use your own nail, I said yes. Long story short and $35 later I have a regular manicure. When I saw how short she was filing the nail (which was my own nails length), I asked her what she was doing. She stated this is how its done and there was nothing else she could do since I didn't want the tips. So even though I was unsatisfied with her service I tip her anyway. I guess she was unhappy with the tip and after she finished painting my nails, she had me dry them using the mini fan at her station. Normally they take you to the drying station. And I was supposed to receive another service, but she started work on someone else. By this time I'm livid; I grab my things and left. I was able to find another place to get my eye brows done (Brown Spa; which they did an excellent job and was very polite). I asked the tech about silkwraps and she confirmed what I though. She also told me she never goes to Tip Top Nails "they're terrible".I was able to find the Youtube video, so I went back to Tip Top Nails and show it to her. She said they don't do it like that, and that if I showed her the video before she would have told me no. They refused to do my nails the way I wanted them, and refused to give me a refund.I'm a stay at home mom so I don't get many days to myself, and it pisses me off that this chick messed up my day.Save yourself some money and go to a different salon. The Tip Top Nail Salon in the Galleria Mall (Brentwood, MO) is so much better. Read Less
A Google User
4 Apr 2011
REPORT
They were nice enough. my friend and I were walk-ins. My friend got a pedicure, here's turn out fine. I got a full set. Bothf my real thumb nails you can see. The guy that did mine had to keep answeri... Read More
They were nice enough. my friend and I were walk-ins. My friend got a pedicure, here's turn out fine. I got a full set. Bothf my real thumb nails you can see. The guy that did mine had to keep answering the phone. Plus it was $26. I've had better for that price. I won't go back to this place. Read Less
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(618) 632-0660
221 Saint Clair Square
Fairview Heights Illinois 62208
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Tip Top Nails

Fairview Heights, Illinois
(23)
221 Saint Clair Square
Fairview Heights Illinois 62208
Lauren Mik
12 Jul 2018
REPORT
Quality was eh. Not worth what I paid at all
Shanon James
17 May 2018
REPORT
Very relaxing atmosphere. Friendly people.
Natasha Young
27 Apr 2018
REPORT
They had a lad y doing my nails that completely meaaed them up and my daughter's
Paulette Green
26 Apr 2018
REPORT
Friendly and efficient staff
Emily D.
27 Dec 2017
REPORT
So there board says 16 and up for a fill in and they charged me 30 now i was fine with it until i went to post them on my snap chat and saw that they failed to polish my nails completely i would sugge... Read More
So there board says 16 and up for a fill in and they charged me 30 now i was fine with it until i went to post them on my snap chat and saw that they failed to polish my nails completely i would suggest to go to magic nails in collinsville instead they do a wonderful job!!! i will never go to tip top nails again Read Less
Megan Eggers
20 Dec 2017
REPORT
Although the staff was friendly and the wait was short the quality of services received is extremely lacking. I went in for a full set and just had them painted (nothing fancy). Some of my nails where... Read More
Although the staff was friendly and the wait was short the quality of services received is extremely lacking. I went in for a full set and just had them painted (nothing fancy). Some of my nails where very uneven on the tips and the polish is terrible. I can see my actual nail on my thumbs and some of my nails aren't painted on the sides. Read Less
Ebony Penn
8 Jul 2017
REPORT
Never go here!! The customer service is horrible!! I went here to get a polish change and the guy that did the polish change was very rude and he also didnt know what he was doing! I was so disappoint... Read More
Never go here!! The customer service is horrible!! I went here to get a polish change and the guy that did the polish change was very rude and he also didnt know what he was doing! I was so disappointed with his work and I will NEVER return to this nail salon EVER!! Read Less
21 pilots
29 Apr 2017
REPORT
Nice
Emma Wmma
28 Feb 2017
REPORT
Horrible job and to much for the quality!
HARRY P.
17 Jan 2017
REPORT
Had a great first time experience at this place.  The people there are very friendly, and the place is clean and prices are great.   I will definitely make a trip the next time I'm back here (from Chi... Read More
Had a great first time experience at this place.  The people there are very friendly, and the place is clean and prices are great.   I will definitely make a trip the next time I'm back here (from Chicago).  A very nice family owned business.  HIGHLY recommend supporting local businesses!Thanks Tip Top Nails! Read Less
Jane R.
25 Sep 2016
REPORT
Family owned business that has been around for 20+ years. Typically greeted by the sweetest lady (Mary) who manages the place. She tries very hard to connect with the customers and genuinely wants to ... Read More
Family owned business that has been around for 20+ years. Typically greeted by the sweetest lady (Mary) who manages the place. She tries very hard to connect with the customers and genuinely wants to make the customer happy.  One time, I was not particularly happy with the color that I chose and mentioned it (a bit late). The tech started over without any complaints and wanted to make sure that I was happy!!!I've noticed that the products are also top notch and LOVE getting the pedicures there since there are different types of treatments, scrubs, and scents that you can choose from. Overall, been super happy with the results. I typically steer away from places that are "cheaper" because I don't know what cheap products they use and/or if people there are even licensed.  Firm believer with the saying, "you get what you pay for." Read Less
Kelly J.
18 Sep 2016
REPORT
Ugh! I went back because my last experience with Peter was great! Unfortunately, he wasn't working yesterday, so I got another guy. After I told him I would be getting the basic mani pedi, he still pu... Read More
Ugh! I went back because my last experience with Peter was great! Unfortunately, he wasn't working yesterday, so I got another guy. After I told him I would be getting the basic mani pedi, he still put a menu in my face to try to upswell me. After that he didn't speak to me again.The pedi was fine, but this guy's entire polish application was pretty awful, both hands and feet.i didn't notice my toes until today, but while getting my nails painted, I pointed out that he was only painting the tops and had missed the side completely. He randomly replied that this polish isn't that good and I should have gone with gel, because this doesn't last as long. I'm well aware, but I was actually taking Peter's advise from my last visit to alternate between gel and normal polishes to avoid nail damage.  When I finally pointed out the problem, he put on a third layer of polish to cover the edges. This made my polish super thick, but since the edges only had one layer on them, they dried looking cracked and uneven. My thumb polish is already cracking, and he did an awful job cutting g cuticles. Too close on my thumbs, so the skin around my nails feels raw, and he still left dead skin around the nails. I should have had him repaint all nails, but I was on a time crunch. I'd ask for a refund or redo, but I'm positive this guy wouldn't help out. I'll avoid this place in the future Read Less
Jason R.
2 Sep 2016
REPORT
Awesome place my wife has gone to for years. Staff are mostly family and hard working people to say the least. Lots of great people here and yes the price is slightly higher but worth it for convenien... Read More
Awesome place my wife has gone to for years. Staff are mostly family and hard working people to say the least. Lots of great people here and yes the price is slightly higher but worth it for convenience and talent. Heck my wife even talked me into getting a pedicure and I thought it was pretty relaxing! Highly recommended! Read Less
Laura C.
1 Sep 2016
REPORT
Been going there 16 years. Everyone is friendly but not equally gifted. I only use Peter and I tip him big. My mani/pedis always look perfect when he does them, and they last. There are a few in there... Read More
Been going there 16 years. Everyone is friendly but not equally gifted. I only use Peter and I tip him big. My mani/pedis always look perfect when he does them, and they last. There are a few in there who it ends up looking like a 5 yr old did them and they don't understand English well enough to explain what the problem is. Otherwise I would've given it 4-5 stars.Last time I went in there, I wanted overlays and could not communicate this to the girl who was available. She kept saying 'tips' and being one that gets exasperated easily, I said 'fine'. Regretted it and have been waiting for these tips to fall off so I can have Peter give my overlays. Read Less
Lin L.
13 Aug 2016
REPORT
This establishment gets one star, only because giving no stars is not an option. Stopped by here because it's a Sunday and no other place was open. I had a broken nail and just needed it repaired unti... Read More
This establishment gets one star, only because giving no stars is not an option. Stopped by here because it's a Sunday and no other place was open. I had a broken nail and just needed it repaired until it grows out. I have gel nail polish and the technician put my hand into a bag with cotton and acetone and left me there to do a pedicure!! Are you serious?? She told the manner that I had acrylic when I repeatedly told her I only had gel nail polish and they were my real nails. Unbelievable! The place is unsanitary and I have no idea how they are still open. Not worth the trip. Read Less
Janka M.
11 Feb 2016
REPORT
I won't go back just because other places are cleaner than Tip Top nails. They use really old towels and guy who did my nails needed manicure himself.
cindy bohannon
7 Aug 2014
REPORT
Expensive, seriously not worth the money.
Toni R.
11 Mar 2014
REPORT
So....I needed a last minute manicure...went on at 815 pm and the guy accidentally ran the pedicure tub..told him I did honestly want both, but, I knew there wasn't enough time...he assured me it was ... Read More
So....I needed a last minute manicure...went on at 815 pm and the guy accidentally ran the pedicure tub..told him I did honestly want both, but, I knew there wasn't enough time...he assured me it was fine, so did the pedicure...went over to manicure station, told him he could just do a color cuz it was getting so late, he told me French manicure was fine...So he did it...and it took a while and i felt bad so I tipped him $15,The next day, by ten am, it was cracking and chipping....I wasn't even doing anything!!!! I was at a funeral and reception!!!!!I went back that evening and got it fixed...The next morning, it was completely cracked....There's only so many times I can go back to the same salon....i feel bad b/c he worked hard to give me great customer service, but the product just wasn't up to par. Read Less
Alan Y.
28 Apr 2013
REPORT
I took a weekend golf trip down to St. Louis with my girlfriend, and she was looking for a place to relax while I was on the course.  As it turns, out after we finished our round, it was her intention... Read More
I took a weekend golf trip down to St. Louis with my girlfriend, and she was looking for a place to relax while I was on the course.  As it turns, out after we finished our round, it was her intention to do a couples manicure thing.I couldn't say I was very excited, but after a day of not spending much time with her, I concede, begrudgingly.  I have to say, this is not my first time in a nail salon, and I was very happy with our experience.  We were taken care of in a professional and relaxed atmosphere, and the service was top notch.  They were very attentive to my gf's needs and joked around with us about our cheesy little nail salon date.  If I am ever ambushed into a post-golf nail treatment again, I'm sure I'd end up back here! Read Less
John N.
19 Mar 2013
REPORT
my girlfriend dragged me to the nail store because she wanted a manicure.  i was hesitant because i dont want to sit there and be awkward so she convinced me to get  a pedicure with her.  all i can sa... Read More
my girlfriend dragged me to the nail store because she wanted a manicure.  i was hesitant because i dont want to sit there and be awkward so she convinced me to get  a pedicure with her.  all i can say is AWESOME.  i love how they soak your feet and scrub them.  i am very ticklish so it was entertaining. i do also like how they use and advertise high end products like santi-tablets to make sure they disinfect and kill bacteria so my feet dont ever get infected.  everyone is super duper nice.  ever since that day; my gf and i visit TIP TOP NAILS in ST. Clair to get a pedicure once a month. .  maybe one day ill be brave enough to go in there by myself.  WOULD DEFINITELY RECOMMEND.  their establishment is way way way more professional and the service is way way super duper better then most nail salons out there.   :) Read Less
jeffreyarkiemah.sherwood
9 Nov 2012
REPORT
I will never go back there again. I decided last minute to get a silkwrap instead of just a manicure. I'm not really a nail person, I get my nails done maybe once a month. I tried to explain to her ho... Read More
I will never go back there again. I decided last minute to get a silkwrap instead of just a manicure. I'm not really a nail person, I get my nails done maybe once a month. I tried to explain to her how I wanted them done, which was kind of hard back of the language barrier. I don't like the fake plastic tip because they damage your real nail. I watched several Youtube videos on how a silkwrap was a better alternative. Anyway because I wanted a little length to my nails she was going to use the plastic tips. I told her no, and I explained to her why. She said so you want to use your own nail, I said yes. Long story short and $35 later I have a regular manicure. When I saw how short she was filing the nail (which was my own nails length), I asked her what she was doing. She stated this is how its done and there was nothing else she could do since I didn't want the tips. So even though I was unsatisfied with her service I tip her anyway. I guess she was unhappy with the tip and after she finished painting my nails, she had me dry them using the mini fan at her station. Normally they take you to the drying station. And I was supposed to receive another service, but she started work on someone else. By this time I'm livid; I grab my things and left. I was able to find another place to get my eye brows done (Brown Spa; which they did an excellent job and was very polite). I asked the tech about silkwraps and she confirmed what I though. She also told me she never goes to Tip Top Nails "they're terrible".I was able to find the Youtube video, so I went back to Tip Top Nails and show it to her. She said they don't do it like that, and that if I showed her the video before she would have told me no. They refused to do my nails the way I wanted them, and refused to give me a refund.I'm a stay at home mom so I don't get many days to myself, and it pisses me off that this chick messed up my day.Save yourself some money and go to a different salon. The Tip Top Nail Salon in the Galleria Mall (Brentwood, MO) is so much better. Read Less
Arkiemah S.
8 Nov 2012
REPORT
I will never go back there again. I decided last minute to get a silkwrap instead of just a manicure. I'm not really a nail person, I get my nails done maybe once a month. I tried to explain to her ho... Read More
I will never go back there again. I decided last minute to get a silkwrap instead of just a manicure. I'm not really a nail person, I get my nails done maybe once a month. I tried to explain to her how I wanted them done, which was kind of hard because of the language barrier. I don't like the fake plastic tip because they damage your real nail. I watched several Youtube videos on how a silkwrap was a better alternative. Anyway because I wanted a little length to my nails she was going to use the plastic tips. I told her no, and I explained to her why. She said so you want to use your own nail, I said yes. Long story short and $35 later I have a regular manicure. When I saw how short she was filing the nail (which was my own nails length), I asked her what she was doing. She stated this is how its done and there was nothing else she could do since I didn't want the tips. So even though I was unsatisfied with her service I tip her anyway. I guess she was unhappy with the tip and after she finished painting my nails, she had me dry them using the mini fan at her station. Normally they take you to the drying station. And I was supposed to receive another service, but she started work on someone else. By this time I'm livid; I grab my things and left. I was able to find another place to get my eye brows done (Brown Spa; which they did an excellent job and was very polite). I asked the tech about silkwraps and she confirmed what I though. She also told me she never goes to Tip Top Nails "they're terrible".I was able to find the Youtube video, so I went back to Tip Top Nails and show it to her. She said they don't do it like that, and that if I showed her the video before she would have told me no. They refused to do my nails the way I wanted them, and refused to give me a refund.I'm a stay at home mom so I don't get many days to myself, and it pisses me off that this chick messed up my day.Save yourself some money and go to a different salon. The Tip Top Nail Salon in the Galleria Mall (Brentwood, MO) is so much better. Read Less
A Google User
4 Apr 2011
REPORT
They were nice enough. my friend and I were walk-ins. My friend got a pedicure, here's turn out fine. I got a full set. Bothf my real thumb nails you can see. The guy that did mine had to keep answeri... Read More
They were nice enough. my friend and I were walk-ins. My friend got a pedicure, here's turn out fine. I got a full set. Bothf my real thumb nails you can see. The guy that did mine had to keep answering the phone. Plus it was $26. I've had better for that price. I won't go back to this place. Read Less
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