I had the best experience her at this shop, very professional staff they take the time need to make sure your Satisfied with the service.... I would recommend The Nail Place to any person looking for great clean service Read Less

DO NOT COME HERE. Staff is rude especially the tall darkskinned receptionist. They’re slow (wait times 2+ hours for a pedicure) & dont care about customer service because they know people will come anyway. Overpriced for what they offer. Pedicure bowls or chairs have no massaging. Spend your money elsewhere. Read Less

I love my nail tech Rum, I love the place, everyone is cool but the clientele is so Loud and Ghetto. The best times to go would be like Tuesday afternoon but on Fridays it's terrible. They should have a rule that you can't have your call on speaker or FaceTime taking loudly, while others are being serviced. These hood chicks that come in there are just loud and Ghetto##! Other than that!! Vu, Rum, Mimi are all great and have been great for years! Read Less

Didn’t even make it in and I’m already pissed. This was my first time coming to this shop only to get there to find out I couldn’t be serviced due to my 4yr old being with me. Never was it mention no children allowed. Maybe I’m looking wrong. I didn’t see this anywhere. I wouldn’t have drove all way over here if I had known. But don’t think I’ll be coming back. Read Less

The place is very pretty but like what others have said, they're very rude to their customers. I recommend that you schedule an appointment ahead of time especially if you're going on a Friday or Saturday because you WILL be waiting. My nails cute though. Long did them. $45 Read Less

Beautiful place! However the only person's that will understand what your saying will be the young lady in the front and the young lady who does the eyebrows. They don't know how to do design's on your nails other than putting stones on them. Then to get a design that you have seen on a picture they charge $7 per nail!! Ridiculous!! $13.00 for eyebrows also. The pricing really wasn't my problem it is the service and the lack of service... I could keep going on and on. I will not be back! The lady had to do my pedicure over 3 times because she messed up and still wanted to charge for the design even though the design was messed up for a fourth time! Bad service overall. The only reason they get two stars is because it's a beautiful place to look at. Read Less

Wish I had read the reviews first, and I would have avoided a pedicure where the technician cut the cuticle too deeply, causing it to bleed.  I was pleased with my basic (non-no-chip) manicure, but it appears that they use no chip They don't have amenities that I would expect at their pricing ($42 mani/pedi):  no Essie/Opi colors, no nail dry at the drying station, just a giant squeeze bottle of cuticle oil, plastic wrap/bags to protect your fresh manicure in the winter when you have to put on shoes, and no one to assist you with that. Comments on the purple velvet and gold chairs (tacky, hard to move, uncomfy, no massage) are accurate. Will seek a different salon next time. Read Less

I absolutely love 💕 the inside of the nail 💅shop. Very nice and clean. They are very respectful and reasonable. I came in showing a picture of the design I want from Pinterest. Which was a Christmas theme.....Thinking 🤔no one knew how to design my nails 💅the same way. Dead wrong.... They snapped on my nails. I love ❤️ them. And I will be back with a new design ....👍#New Year’s Eve 👠💄 Read Less

My nails came out nice. The shape is almost perfect and they offer trendy/up-to-date nail art. The 'receptionist' was very polite but the man (didn't catch his name) doing my nails was not as friendly. I approached him and sat down all the while he continued texting and showed no professionalism as far as standard greetings are concerned. I greeted him first and was met with a brief "hi" and he got to work.  No big deal I guess. Aside from my initial awkward encounter, I was pleased with how quickly he did my nails and how they turned out. A bit pricey but I'll be returning because he did a good job. Read Less

This place does great nails but they are the rudest you'd ever come face to face with.  The actual nail technicians customer service is horrendous!!!  The male nail tech who sits in the front of the shop on the right who always wears baseball caps does amazing designs but he has the worst customer service I've witnessed in any nail salon.  He doesn't even say thank you when given tips.   Other than horrible customer service of the techs you will love the outcome of your nails!!! Read Less

The reason why this place is getting two stars is because of the poor service of their customer service. one of the nail techs that was doing my nails had a nasty attitude, and didn't seem like he cared about the performance of his job, only cared about how much he was getting paid to do shitty work. I will not be returning here, I rather go somewhere where there is great customer service and good work! Read Less

I like the more spa atmosphere that they have done but the waiting is something to be desired. They need better organized. For example, they take appointments but do my get to them. The waiting area is small n cramped. The staff is nice Read Less

If I could I would give this 0 stars. I went here for the first time. I waited almost 2 hours until they called my name for just a manicure. The guy who did my nails rushed the whole process, he did a bad job on putting on the nail polish and the shapes of my nails were uneven . They don't even have their services or prices listed anywhere on their wall or desk. They charged me too much for ACRYLIC nails for a such a bad job. Why make your place look all nice and fancy when some of your employees do a bad job on nails? Never again will I come here smh. No wonder this place has such bad reviews. Read Less

This was my first visit to The Nail Place and from the moment I walked into the door, I felt we should have gone elsewhere as each one of us received a less than welcoming greeting. A few of my bridesmaids and I went to have our nails done for my wedding. Since another salon we were scheduled to go to didn't work out, we called The Nail Place the day before we wanted to go to see if they'd be able to accommodate us. We were told yes, we made appointments, and provided all of the information requested about the services we were looking to receive. When we arrived, it was as if we had not talked to a soul. I explained that we had an appointment and were told we could get pedicures together and manicures/nail services. I was told to have a seat in a chair to wait for my nails because there weren't enough people to service us. I explained we had an appointment, but received an unpleasant response from the young lady who was assisting me. All of us were split up to receive our services and while we were pleased, for the most part, with our nails the horrible customer service made us all decide we won't be returning. It would have been nice to receive a phone call informing us that we wouldn't be able to be serviced at the same time due to staffing since we scheduled in advance vs. coming in and expecting one thing, but receiving another. Read Less

I arrived at 9 am to learn the hours open at 10 am. Surprisingly, I waited the hour because I'd heard Mimi was amazing with eyebrows. Shortly after, a line began to assemble after me. There were approximately 5 -6 women in line after me. Good thing for me is that I only wanted and eyebrow wax. When the store finally opened up for business and we were let in well after 10:15 am. This was  ridiculous. I had already waited an hour and 15 minutes to be serviced. They have a sign in sheet. I signed in under #1. Surprisingly, they helped everyone on the list before addressing me. I mentioned it, they responded... 5 minutes over and despite the fact, my name was first on the list. Mimi, the owner is extremely rude. She is she could careless about your service. She hid in the back and oils not come to the after I asked to speak with the manager. Needless to say, at 10:30, I left and when I got in my car, Mimi walked out from the back to the front to smoke a cigarette. They are Horrible, Run the Other Way. Find somewhere else. Read Less

They are a bit pricey, but the professionalism, atmosphere and quality of nails are worth every penny spent. I left my previous nail shop to come here, taking a chance because I was pressed for time...needless to say I never looked back. I love the service they provide and my nails are ALWAYS on point. Read Less

If I could give 0 stars, I would. 5 hours after getting my nails done, one nail broke. When it broke it broke my natural nail and made me bleed. I came back asking them to fix it and they said that they could not while I was bleeding. He said that I must have hit it really hard for it to bleed, despite me telling him I didn't hit it that hard. I've been getting dip powder on my nails for 2 years and have never had something like this happen. Their customer service is awful and they don't even care about their customer satisfaction. I was refunded $5 for a nail and told to come back when it wasn't bleeding. I don't recommend anyone going here unless you what to be told you're wrong and getting shitty service. Read Less

Visit #1: Very popular place. I popped in for a full set and pedicure with an eyebrow wax & tint. I was surprised by how crowded they were on Wednesday. It was at least 10 people waiting but I was seated immediately. They started me off with my pedicure. (I was the only person in the salon getting one since it was the middle of the winter.) After my pedicure was done, they immediately sat me for my full set. (I ended up getting in front of at least 3-4 people that were waiting and didn't want a specific person to do their nails.) A customer said something to the receptionist and the receptionist told her "that's what happens when you decide to get your nails AND feet done." She wasn't talking to me but I thought that was rude. My nails were gorgeous but they're definitely overpriced. I've received better service at CLEANER places with wayyyy more no chip options that were a fraction of the price. I'd come back to let Mimi do my eyebrows but that's about it.Visit #2: I decided to give them another try. I walked in at 2pm on a Saturday. I figured it would be a wait because it was the weekend but nothing could prepare me for this wait time. It was 19 people in from of me. 19!!! Needless to say, I didn't receive any service that day. Visit #3:I arrived at 9:50am. (They open at 10am.) There was a lady there letting people in and jotting down the service they'd like to receive. It was already 8 people waiting. By the time 10am rolled around, It was about 15 people waiting. None of the workers arrived until 10:15am. Three men arrived after 10:20am and stood outside smoking for 10+ minutes. If there are customers inside waiting, customers that arrived here before you or any of your coworkers, why are you standing outside smoking?  If you come here, you'll have lovely nails, but be prepared for a long wait and mediocre service. Read Less

While the decor absolutely beautiful, there are other issues. They displayed a sign saying they opened at 10am. They opened the doors at 9am however the nail techs did not get there until 10:30. Also they have signs all over asking that customers keep phone conversations quiet so everyone can enjoy their experience. This was not enforced. People were video chatting without headphones, speaking very loudly on calls and nothing was done. I got a pedicure and it was pricey compared to what I usually pay and I was not impressed with the work.Read Less

I've been a client of Vu (nails) & Kyle (pedi) for a little over 3 yrs now. I LOVE them. (I've also had my nails done by B & Janet, they do nice work as well)I am constantly asked where I go to get my nails done, apparently not many shops are able to execute the "coffin" nail shape. The Nail Place gets it right every time. Mimi is the head esthetician & although I've never had mine done, every client of hers that I've seen has looked great. I'm cutting my hair into a pixie at the end of the month and will likely be a regular in her chair at that point. The details make a difference! I have no idea why there are so many negative reviews, honestly...but there are some people who just cannot be pleased. Oh also, the new shop is aesthetically GORGEOUS & now they take appointments!!! That was my only gripe and the only reason I would say 4 stars...so 5 it is!! Read Less

Before this place moved to their new location I was coming all the time getting my nails and eyebrows done...They specialize in design but the health of your nails they don't care about and I don't get fake nails I get no chip..So I start coming here only for Mimi to do my eyebrows...Their new shop is bigger and more updated than the last one...But the receptionist are rude and always have a scowl on their face which is not good for business!!! Every time I come here just for eyebrows I always have to wait at least 3 hours which caused me not to come so often...But lately I've been coming 20 mins after they open trying to get my eyebrows done and the receptionist would say that Mimi is booked for the day!! How??? That happened to me twice and that was the last straw!! A lot of people I know stopped coming here because of this! Mimi takes to long and she doesn't know how to multitask!! She would have a line of people waiting and would go on break for an hour!!! Thank god I found someone else to do my brows and she does them better and she's cheaper!! I used to tell everyone about this shop but now I will not recommend anyone to go to this nail salon unless you want poor customer service, poor nail service, and a 3 hour wait!!! Read Less

Because of this place I have been scared to try other salons. The cuticle softener that was used ruined my fingers for days. They were drying, cracking, and bleeding. The customer service is lacking as well. I was judged for my short nails, told my feet must be just as bad (as a way to pressure me into a pedicure!), and I was never given a selection of colors. She just went and got a bottle! While my hands were soaking she disappeared for over 15 minutes and left me with cold water. The receptionist also knows how to wreck the atmosphere by hollering people's names as new customers come in to get them from the back. On top of that the gel only lasted a week! While the shop looks pretty it could ise some work. Read Less

This place has a beautiful atmosphere and a great location but the quality is terrible. The gentlemen did a full manicure on me in 20 minutes and it chipped the next day! The woman at the front desk was very rude and acted like it was an inconvenience to help me. I won't be back! Read Less

Terrible.  I'd give zero if it were possible.  If you're not 6ft tall, relaxing or getting in/out of the pedi chairs is impossible.  The lady doing my nails was basically awful, did a crappy job, and didn't even put lotion on my legs/feet much less massage them.  Somebody was hanging a door in the j middle of the shop using power tools.  Loud, dusty, smelly.  Extra annoying.  That type of thing should be done after hours.  And now, 4 hours after leaving the place, my polish is chipped.  Plenty of staff, fairly clean, large color selection (except they "don't have" the first 3 colors I chose).  Prices are okay, but I'll never ever go back.  There are too many decent nail shops to choose from.  Don't bother with the tacky purple place. Read Less

I came in on a Thursday and the lady was rude and did not speak to me. She was rough with my hands and I noticed that my thumbs were two different lengths and that I had air bubbles from too many coats of what's supposed to be OPI nail polish. She became upset with me when I asked her to correct them but I think it was more because she had to end her call. I refuse to return unless there is a new staff!!!! Just because it's pretty doesn't mean it's great. Read Less

I'm so upset. Two of my fingers were bleeding. My cuticles are swollen and the paint job was ruined from the drying machine (this is a no chip and it's a process) and I had to get them redone. This picture is the result of the services I was provided today. The nail tech was not sensitive with my skin and has caused me some pain. Read Less

Don't believe the hype or the signs. The door says the shop opens at 10am, but at the discretion of the cleaning lady and staff they may open the door and start taking customers early. So if you arrive at 10 your already at the back of the pack. Read Less

I arrived at the shop at 11 on a Saturday, it was about 7 girls ahead of me, I signed in and took a seat.  I waited, waited, waited, and waited damn near 2 hours. I saw people coming in after me getting called. No shade but I don't have that type of time to waste. That was my first and last time at that shop. I will NOT return until they get a new check in system set up.The young lady at the front is very unprofessional and they'll lose money because of her slip ups and attitude. A mani pedi is supposed to be a relaxing experience but this place is very GHETTO, UNORGANIZED and OVERRATED. Bye. Read Less

This salon opened not too long ago. I had never ventured in because the wait, from the outside, looked like more than I could handle. I had an unexpected morning off so I went to be one of the first there at the opening time of 10. They opened about 15 minutes late, which was not too much of a hassle for me.  I knew my babysitter would still be okay with it.  I knew I was going grocery shopping after so I would make that quicker. I have been doing to try the new dipping manicure, which they do offer. I picked out a soft pink and was the third to be serviced. The girl doing my nail never removed all of my nail polish. Naively, I thought maybe that's how this works. (side note: I may be way too trusting.). She put on the various layers, accidentally wiped off the nails that weren't dry yet, just painted over those spots, and left it very sloppy on the sides of my nails.  I asked her if this was normal. She assured me she wasn't done yet.  At this point, I was trying to figure out in my head of I could still do a pedicure. She finished the manicure that ended with a very uneven coloring that looked unprofessional, which would not fly at my job. I asked how to take it off, which apparently is the same as a no chip. Through all of this, I thought the doing manicure was supposed to be less damaging on your nails. This DESTROYED my nails. The amount of filling she did left them completely ruined. Two people said the color problem was because the color was too light (but if it does not turn out right, why offer it?). They soaked off the nail polish while I got a pedicure. The pedicure chairs give a cute look to the salon, but, holy cow, SUPER uncomfortable. I'm a pretty average height of 5'6", but I could not reach the foot rest for the pedicure unless I sat on the edge of the chair. There was not a way to adjust the chairs to have a back rest.  There was no where to put a purse, phone, etc, so it had to stay on the chair.  The man doing the pedicure kept leaving me to help with other people and get other stations set up. This pedicure took forever, although I will say it might have felt longer because I couldn't read a book or play on my phone because of the foil on my nails.  I would never do a pedicure there again. Too uncomfortable. After the pedicure finished, I had to get the doing manicure off. I was planning on just leaving it at the removal; I would finish painting at home. The nail polish was clearly not ready to come off. The man scrapped it off and instead of using more remover, filled it off with their electric filer. If my nails were destroyed before, there was no saving them now. I couldn't even leave because the nails were so thin. Anything that hit my hands would definitely crack my nails. I had to get a strengthener. He left old nail polish, from what I just had done, all over my fingers. All in all, this came out to a 2.5 hour $60 mess, with no groceries. I know people have said this other posts, but the chairs that originally look pretty are a disaster when trying to get anything done in the space. They are too awkward to move and do not help get any clients in comfortable positions for the services. For as convenient as this place would have been, I will not be going back. Read Less

Zero stars if it were possible!Let's start with the pros (as the list is very short) - very extensive selection of nail colors, glitter, stones and the sort - tacky/pretty chairs and fixtures Cons -RUDE RUDE RUDE each person has some aloof attitude or passive aggressive comment to make - dirty... this place has been open less than a year and every surface is grimy, glitter litters the floor and they use old instruments (watched a nail tech pull out old clippers and use her fingers toPick out old skin before using it!) - they make you pay for each service individually (why swipe my card multiple times?) - the giant tacky chairs make it difficult to move in and out of- especially in the pedicure area and around the pedicure bowl - also makes it impossible to have both your hands and feet done at the same time. Also they are super uncomfortable and the pedicure chairs do not massage -_- - both nail techs were rough and broke my nail with the large nail file!!!! (slipped and took a huge swipe out of the side of my nail!) Ladies -- this is a nightmare draped in purple velvet that would make Prince roll in his grave. STAY AWAY!!!! Read Less

After years of wearing gel polish (not done by gloss) I developed a nasty reaction where the skin around my nails blistered and my hands were sore and itchy! I messaged a handful of nail salons to ask if they used any hypo-allergenic products! Gloss replied straight away and suggested a patch test with shellac. Thankfully I was ok with shellac! That was almost a year ago and I have been going to gloss regularly for my nails doing ever since! True professionals, welcoming environment and to top that off FABULOUS nails! I wouldn't go anywhere else! Read Less