12 Reviews

STAR NAILS & SPA

Decatur, Illinois
Reviews
Audrey Lindsay
27 Jun 2018
REPORT
Cerella Koprek Di Mondo
13 Feb 2018
REPORT
I don’t like to be Negative Nelly on here...but hopefully I can prevent someone else from having a similar experience to this. I had my first (EVER) set of acrylics put on a couple of months ago (some... Read More
I don’t like to be Negative Nelly on here...but hopefully I can prevent someone else from having a similar experience to this. I had my first (EVER) set of acrylics put on a couple of months ago (somewhere else). I’ve had one fill (somewhere else) and today it was time to have them taken off and to start over. I decided to try out Star Nails in South Shores. They opened at 9:30am and I arrived as a walk in just shortly after. The woman took toe nail clippers to pull my nat...ural nails away from the acrylic at the tips. Then she took an artificial nail tip and ran it underneath the acrylic and ripped them away from my natural nails. It was painful! I was wincing in pain. I thought for sure she was going to rip off my natural nails as well! She asked if I wanted my natural nails cut off. I chuckled and said yes. Because HELLO...the tips were completely ragged and torn after what she had just done! There was no saving them whatsoever. Then, she got up and an older man sat down to do the next part (whatever that might have been). When I looked at his hands, there was dried up BLOOD all over one of his palms!!! I pointed it out to him and he said it was just nail color. I told him “No, that’s blood.” and then he said “Oh,my.” He then got up and went to the back to wash his hands. He came back and took a straight edge razor and started scraping stuff off from the manicure table. (Why was he doing this in front of a customer???) At that point, I picked up my phone and pretended to read something. I said that something had come up and I had to leave. I thought hey, I’ll leave them $5 for their “troubles.” But the original lady walked over and asked what was wrong. I told her something had come up and I had to leave. She said “Okay, $10.” I thought REALLY!?!? $10 for painfully ripping my nails off!?!? Whatever. I paid the $10 and left. That was a horrible experience. I’ve never had acrylics before and I KNOW that they are very rough on your natural nails. But that was ridiculous. Vezi mai mult Read Less
Sandy Collett
17 Sep 2017
REPORT
One of the best pedicures I have ever had! Hannah does a great job!!! I would definitely recommend!!!
Diane Phillips
7 Jul 2017
REPORT
Very nice and professional I have been here twice and love it very satisfied I will be returning
Jennifer W.
23 May 2017
REPORT
I believe that they have new owners once again.   Sometimes they do a great job other times it's just ok.  It all depends on who you get.
Alice S.
17 Apr 2017
REPORT
Very good pedicure and service didn't have to wait at all would recommend this business.
Tammy Mitchener
12 Jan 2017
REPORT
Always pleasant, always what I want. It took me a few tries to find a place I enjoy when I moved here. Now I won't go anywhere else! Teresa is amazing!!
Allison Woolridge
22 Dec 2016
REPORT
Great service. I enjoy relaxing pedicures and getting my acrylic nails done here! Friendly staff and consistent quality!
Nikki Chitwood
17 Jul 2016
REPORT
Love this family! They work incredibly hard to please their customers and to make them feel beautiful. Teresa has been doing my nails for a long time now and I love that she is patient, funny, sweet, ... Read More
Love this family! They work incredibly hard to please their customers and to make them feel beautiful. Teresa has been doing my nails for a long time now and I love that she is patient, funny, sweet, and very talented! I highly recommend them <3 Read Less
Charity Parker
7 Jul 2016
REPORT
I came to star nail for the first time on Tuesday and was very happy with the service!! I will definitely be back!!
Whitney Johnson
17 Jul 2015
REPORT
My mom and I came here today for our first pedicures ever and were THRILLED with the results! We each got the Special pedi for $40.00 which comes with a leg massage and we got hand painted artwork on ... Read More
My mom and I came here today for our first pedicures ever and were THRILLED with the results! We each got the Special pedi for $40.00 which comes with a leg massage and we got hand painted artwork on our toes by Todd. Todd is new there and FABULOUS! Go see him. He's funny, kind, and a true artist! I also got a great $15.00 manicure. I hadn't planned to do so originally, but my pedicurist talked me into it after seeing the sad state of my nails...I bite my nails and cuticles...gross, I know...but my fabulous pedicurist arranged to have the manicure done WHILE I was getting my toes done so that we wouldn't be there too long and I could get back before my daughter's nap time! Thank you Star nails & spa! You really treated a couple of tired moms to a wonderful, much needed break! We will be back! Read Less
Paige Roach
6 Jan 2015
REPORT
The lady rushed through my service and did a terrible job, leaving shellac nail polish all over my skin... she acted annoyed when I asked queations about a product. She charged more than I expected an... Read More
The lady rushed through my service and did a terrible job, leaving shellac nail polish all over my skin... she acted annoyed when I asked queations about a product. She charged more than I expected and now, the polish on my nails is already chipping after only 2 days. Read Less
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Book an Appointment
Online booking unavailable
Please call
(217) 791-6884
341 1st Drive West
Decatur Illinois 62526
Business Hours
Monday
Mon
09:30AM-19:30PM
Tuesday
Tue
09:30AM-19:30PM
Wednesday
Wed
09:30AM-19:30PM
Thursday
Thu
09:30AM-19:30PM
Friday
Fri
09:30AM-19:30PM
Saturday
Sat
09:30AM-19:30PM
Sunday
Sun
09:30AM-19:30PM
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CLAIM IT HERE
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STAR NAILS & SPA

Decatur, Illinois
(12)
341 1st Drive West
Decatur Illinois 62526
Monday
09:30AM-19:30PM
Tuesday
09:30AM-19:30PM
Wednesday
09:30AM-19:30PM
Thursday
09:30AM-19:30PM
Friday
09:30AM-19:30PM
Saturday
09:30AM-19:30PM
Sunday
09:30AM-19:30PM
Audrey Lindsay
27 Jun 2018
REPORT
Cerella Koprek Di Mondo
13 Feb 2018
REPORT
I don’t like to be Negative Nelly on here...but hopefully I can prevent someone else from having a similar experience to this. I had my first (EVER) set of acrylics put on a couple of months ago (some... Read More
I don’t like to be Negative Nelly on here...but hopefully I can prevent someone else from having a similar experience to this. I had my first (EVER) set of acrylics put on a couple of months ago (somewhere else). I’ve had one fill (somewhere else) and today it was time to have them taken off and to start over. I decided to try out Star Nails in South Shores. They opened at 9:30am and I arrived as a walk in just shortly after. The woman took toe nail clippers to pull my nat...ural nails away from the acrylic at the tips. Then she took an artificial nail tip and ran it underneath the acrylic and ripped them away from my natural nails. It was painful! I was wincing in pain. I thought for sure she was going to rip off my natural nails as well! She asked if I wanted my natural nails cut off. I chuckled and said yes. Because HELLO...the tips were completely ragged and torn after what she had just done! There was no saving them whatsoever. Then, she got up and an older man sat down to do the next part (whatever that might have been). When I looked at his hands, there was dried up BLOOD all over one of his palms!!! I pointed it out to him and he said it was just nail color. I told him “No, that’s blood.” and then he said “Oh,my.” He then got up and went to the back to wash his hands. He came back and took a straight edge razor and started scraping stuff off from the manicure table. (Why was he doing this in front of a customer???) At that point, I picked up my phone and pretended to read something. I said that something had come up and I had to leave. I thought hey, I’ll leave them $5 for their “troubles.” But the original lady walked over and asked what was wrong. I told her something had come up and I had to leave. She said “Okay, $10.” I thought REALLY!?!? $10 for painfully ripping my nails off!?!? Whatever. I paid the $10 and left. That was a horrible experience. I’ve never had acrylics before and I KNOW that they are very rough on your natural nails. But that was ridiculous. Vezi mai mult Read Less
Sandy Collett
17 Sep 2017
REPORT
One of the best pedicures I have ever had! Hannah does a great job!!! I would definitely recommend!!!
Diane Phillips
7 Jul 2017
REPORT
Very nice and professional I have been here twice and love it very satisfied I will be returning
Jennifer W.
23 May 2017
REPORT
I believe that they have new owners once again.   Sometimes they do a great job other times it's just ok.  It all depends on who you get.
Alice S.
17 Apr 2017
REPORT
Very good pedicure and service didn't have to wait at all would recommend this business.
Tammy Mitchener
12 Jan 2017
REPORT
Always pleasant, always what I want. It took me a few tries to find a place I enjoy when I moved here. Now I won't go anywhere else! Teresa is amazing!!
Allison Woolridge
22 Dec 2016
REPORT
Great service. I enjoy relaxing pedicures and getting my acrylic nails done here! Friendly staff and consistent quality!
Nikki Chitwood
17 Jul 2016
REPORT
Love this family! They work incredibly hard to please their customers and to make them feel beautiful. Teresa has been doing my nails for a long time now and I love that she is patient, funny, sweet, ... Read More
Love this family! They work incredibly hard to please their customers and to make them feel beautiful. Teresa has been doing my nails for a long time now and I love that she is patient, funny, sweet, and very talented! I highly recommend them <3 Read Less
Charity Parker
7 Jul 2016
REPORT
I came to star nail for the first time on Tuesday and was very happy with the service!! I will definitely be back!!
Whitney Johnson
17 Jul 2015
REPORT
My mom and I came here today for our first pedicures ever and were THRILLED with the results! We each got the Special pedi for $40.00 which comes with a leg massage and we got hand painted artwork on ... Read More
My mom and I came here today for our first pedicures ever and were THRILLED with the results! We each got the Special pedi for $40.00 which comes with a leg massage and we got hand painted artwork on our toes by Todd. Todd is new there and FABULOUS! Go see him. He's funny, kind, and a true artist! I also got a great $15.00 manicure. I hadn't planned to do so originally, but my pedicurist talked me into it after seeing the sad state of my nails...I bite my nails and cuticles...gross, I know...but my fabulous pedicurist arranged to have the manicure done WHILE I was getting my toes done so that we wouldn't be there too long and I could get back before my daughter's nap time! Thank you Star nails & spa! You really treated a couple of tired moms to a wonderful, much needed break! We will be back! Read Less
Paige Roach
6 Jan 2015
REPORT
The lady rushed through my service and did a terrible job, leaving shellac nail polish all over my skin... she acted annoyed when I asked queations about a product. She charged more than I expected an... Read More
The lady rushed through my service and did a terrible job, leaving shellac nail polish all over my skin... she acted annoyed when I asked queations about a product. She charged more than I expected and now, the polish on my nails is already chipping after only 2 days. Read Less
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know