Oh boy, where to even start. I walk in and someone eventually greets me. I said that I want acrylic and they continue to pressure me into getting gel (more expensive). When he put my tips on, I showed... Read More
Oh boy, where to even start. I walk in and someone eventually greets me. I said that I want acrylic and they continue to pressure me into getting gel (more expensive). When he put my tips on, I showed him how I my preferred length, and everything was fine. He then began filing the tips down, so short, all the way to the tip of my finger, making it pointless to even be getting fake nails, there was ZERO length and none of them were even. THEN, when I told him that they were WAY too short, he kept trying to make excuses, saying it was my fault since I failed to tell him the proper length (which is false because I did tell him) and saying that he'll file them down to make them even, I said "them being even isn't the thing that I'm most worried about, even if u make them even, u can only do so by filing them, which will make them even shorter than they already are, which is the main problem! I explained to him that I've gone to cosmetology school and I know how to do nails, I just prefer to get mine done vs doing them myself occasionally. He then proceeds to tell me "well if u know how to do it so great, then you show me how!" I was so appalled! HORRIBLE customer service. At that point, everyone in the shop could tell that he was talking shit to his colleagues about me, wasn't even trying to hide it, pointing at me and raising the volume of his voice and being more expletive, catching a tone with every word. after all of that, I would have expected a bit of a cheaper price for all the trouble I went thru and the extra HOUR AND A HALF that I had to wait to get them fixed, to how I originally asked for them... But no, they kept the same price and didn't even apologize for his Outrageous behavior. I will NEVER give them any future business from me, nor will I give good reviews when people ask for suggestions on places to get mani/pedi/nails/etc. Good luck with your business! It's sure to fail if experiences like this are continued to be had. Read Less