12 Reviews

Fantastic Nails

Decatur, Illinois
Reviews
Lexi S.
11 Oct 2018
REPORT
We were disrespected. We wanted 1 Mani Pedi, a pedicure, and one acrylic they totally forgot my acrylic and by the time i wanted to remind them they gave me my total and said have a nice night. I will... Read More
We were disrespected. We wanted 1 Mani Pedi, a pedicure, and one acrylic they totally forgot my acrylic and by the time i wanted to remind them they gave me my total and said have a nice night. I will never be back they said our feet were gross and told my friend she needed a manicure because her hands were like a mans. When we arrived home an hour later all of our nails were chipping and quality was terrible. We were told we wont get our money back and to come back and they would fix them. i don't want them to fix it i want my money back. I will not recommend this place to anyone. Don't go unless you want you basically want to give them money for nothing. Read Less
Robin Legendre
23 Jun 2018
REPORT
I went in to get assistance with fixing nails that were worked on previously by a different place. Several were cracked, broken, and one had torn into the nail bed. I was fortunate and was able to get... Read More
I went in to get assistance with fixing nails that were worked on previously by a different place. Several were cracked, broken, and one had torn into the nail bed. I was fortunate and was able to get help from Miss Kelly. She is a very skilled lady with a very gentle touch. She removed what was left of the old nails and completely did my nails over without causing me pain. I was very pleased and very happy with the results. I will definitely go back there again. Thank you for the wonderful experience. Read Less
Linda Clary
22 Jun 2018
REPORT
Friendly people. My pedicure ended up being done by a young trainee instead of the person I had an appointment with. It took over 2 hours and was not nearly as thorough as it should have been. I hav... Read More
Friendly people. My pedicure ended up being done by a young trainee instead of the person I had an appointment with. It took over 2 hours and was not nearly as thorough as it should have been. I have yet to find a good nail salon since #1 Nails closed. Disasppointing. Read Less
Robree'El Williams
1 May 2018
REPORT
Love Tammy she's always so energetic and nice. The others can take her example
TIKUS KHUDAR
17 Apr 2018
REPORT
Went to go get my daughter's nails done on Thursday. Friday a couple of nails popped off Saturday the rest came off. The worst nail shop ever.
Amy F.
9 Apr 2018
REPORT
There's absolutely no way I'd ever step foot back into this salon. I took my sister-in-law in to get our nails done. We both wanted the dip color and I was livid when I left. We were the last 2 in on ... Read More
There's absolutely no way I'd ever step foot back into this salon. I took my sister-in-law in to get our nails done. We both wanted the dip color and I was livid when I left. We were the last 2 in on Sunday night- 2 mani/1 pedi for $110. I wasn't finished yet and was given the total- before I was finished. Once my mani was done and I looked at the absolute unacceptable quality, I was beyond pissed. No money was refunded, however I was told "come back tomorrow and I'll fix the nail"...yeah right! My cuticle area is raw, my finish is disgusting, and the design is even messed up. You really think I'll be back?! Read Less
david Powell
24 Mar 2018
REPORT
This place always does a really nice job on my girlfriend's nails and it's reasonable.
Phillip Hunter
21 Mar 2018
REPORT
I went there and and they were #1, to quick, #2, my nails were already chipping two days after I had it done!! Very rude when I went back to show them!!! Not a recommendation!!!!!
Parnelle Miller
29 Dec 2017
REPORT
I've been going here for about 5 years and they are always clean and have really good waxing services. The lady got my brows even after someone else did a less than poor wax job. They also have good... Read More
I've been going here for about 5 years and they are always clean and have really good waxing services. The lady got my brows even after someone else did a less than poor wax job. They also have good shellac manicures and some of the best prices in town. Read Less
K M.
26 Mar 2017
REPORT
The place was empty and the guy rushed through my pedicure. Didn't even show me how to use the massage chair so it took me half the pedicure to figure it out instead of relax. When he finished,I looke... Read More
The place was empty and the guy rushed through my pedicure. Didn't even show me how to use the massage chair so it took me half the pedicure to figure it out instead of relax. When he finished,I looked down and he hadn't even put a design on my big toe like every other salon I've been to. I was going to ask for a design but he had already grabbed my shoes and purse and had dropped them at the drying table.  Incredibly disappointed. Read Less
Jade J.
11 Feb 2015
REPORT
Oh boy, where to even start. I walk in and someone eventually greets me. I said that I want acrylic and they continue to pressure me into getting gel (more expensive). When he put my tips on, I showed... Read More
Oh boy, where to even start. I walk in and someone eventually greets me. I said that I want acrylic and they continue to pressure me into getting gel (more expensive). When he put my tips on, I showed him how I my preferred length, and everything was fine. He then began filing the tips down, so short, all the way to the tip of my finger, making it pointless to even be getting fake nails, there was ZERO length and none of them were even. THEN, when I told him that they were WAY too short, he kept trying to make excuses, saying it was my fault since I failed to tell him the proper length (which is false because I did tell him) and saying that he'll file them down to make them even, I said "them being even isn't the thing that I'm most worried about, even if u make them even, u can only do so by filing them, which will make them even shorter than they already are, which is the main problem! I explained to him that I've gone to cosmetology school and I know how to do nails, I just prefer to get mine done vs doing them myself occasionally. He then proceeds to tell me "well if u know how to do it so great, then you show me how!" I was so appalled! HORRIBLE customer service. At that point, everyone in the shop could tell that he was talking shit to his colleagues about me, wasn't even trying to hide it, pointing at me and raising the volume of his voice and being more expletive, catching a tone with every word. after all of that, I would have expected a bit of a cheaper price for all the trouble I went thru and the extra HOUR AND A HALF that I had to wait to get them fixed, to how I originally asked for them... But no, they kept the same price and didn't even apologize for his Outrageous behavior. I will NEVER give them any future business from me, nor will I give good reviews when people ask for suggestions on places to get mani/pedi/nails/etc. Good luck with your business! It's sure to fail if experiences like this are continued to be had. Read Less
Cara D.
21 Jun 2013
REPORT
Horrible, horrible, horrible.... I got a pedicure and manicure there and never in my life I got worse pedicure and manicure. I paid about $42 and I was expecting a great job. That was a guy that did m... Read More
Horrible, horrible, horrible.... I got a pedicure and manicure there and never in my life I got worse pedicure and manicure. I paid about $42 and I was expecting a great job. That was a guy that did my nails, and he is a horrible professional, I wish I had his name but I don't. The nail polish was all screw up, and when I told him, he tried to fix it but over the bad one, as much as I told him that was bad he did not take off the nail polish and put a new one. The next day I took off. Also he did not clean the cornes of my toe nail , and some days later when my toe nail started growing again the cornes of my nail started really hurt and when I took a look that was this big piece of nail growing under my skin which if I didn't see and cut it I could get an infection. I will never going back there, I just waste my money. When I worked as a nanny and I played manicure with the kids and I let them nail polish my nails, even they did a better job than this guy at Fantastic nail did, and he says he is a professional.Horrible prfessional. Read Less
Book an Appointment
Online booking unavailable
Please call
(217) 877-8300
4270 North Prospect Drive
Decatur Illinois 62526
Business Hours
Monday
Mon
09:00AM-20:00PM
Tuesday
Tue
09:00AM-20:00PM
Wednesday
Wed
09:00AM-20:00PM
Thursday
Thu
09:00AM-20:00PM
Friday
Fri
09:00AM-20:00PM
Saturday
Sat
09:00AM-20:00PM
Sunday
Sun
11:00AM-17:00PM
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Fantastic Nails

Decatur, Illinois
(12)
4270 North Prospect Drive
Decatur Illinois 62526
Monday
09:00AM-20:00PM
Tuesday
09:00AM-20:00PM
Wednesday
09:00AM-20:00PM
Thursday
09:00AM-20:00PM
Friday
09:00AM-20:00PM
Saturday
09:00AM-20:00PM
Sunday
11:00AM-17:00PM
Lexi S.
11 Oct 2018
REPORT
We were disrespected. We wanted 1 Mani Pedi, a pedicure, and one acrylic they totally forgot my acrylic and by the time i wanted to remind them they gave me my total and said have a nice night. I will... Read More
We were disrespected. We wanted 1 Mani Pedi, a pedicure, and one acrylic they totally forgot my acrylic and by the time i wanted to remind them they gave me my total and said have a nice night. I will never be back they said our feet were gross and told my friend she needed a manicure because her hands were like a mans. When we arrived home an hour later all of our nails were chipping and quality was terrible. We were told we wont get our money back and to come back and they would fix them. i don't want them to fix it i want my money back. I will not recommend this place to anyone. Don't go unless you want you basically want to give them money for nothing. Read Less
Robin Legendre
23 Jun 2018
REPORT
I went in to get assistance with fixing nails that were worked on previously by a different place. Several were cracked, broken, and one had torn into the nail bed. I was fortunate and was able to get... Read More
I went in to get assistance with fixing nails that were worked on previously by a different place. Several were cracked, broken, and one had torn into the nail bed. I was fortunate and was able to get help from Miss Kelly. She is a very skilled lady with a very gentle touch. She removed what was left of the old nails and completely did my nails over without causing me pain. I was very pleased and very happy with the results. I will definitely go back there again. Thank you for the wonderful experience. Read Less
Linda Clary
22 Jun 2018
REPORT
Friendly people. My pedicure ended up being done by a young trainee instead of the person I had an appointment with. It took over 2 hours and was not nearly as thorough as it should have been. I hav... Read More
Friendly people. My pedicure ended up being done by a young trainee instead of the person I had an appointment with. It took over 2 hours and was not nearly as thorough as it should have been. I have yet to find a good nail salon since #1 Nails closed. Disasppointing. Read Less
Robree'El Williams
1 May 2018
REPORT
Love Tammy she's always so energetic and nice. The others can take her example
TIKUS KHUDAR
17 Apr 2018
REPORT
Went to go get my daughter's nails done on Thursday. Friday a couple of nails popped off Saturday the rest came off. The worst nail shop ever.
Amy F.
9 Apr 2018
REPORT
There's absolutely no way I'd ever step foot back into this salon. I took my sister-in-law in to get our nails done. We both wanted the dip color and I was livid when I left. We were the last 2 in on ... Read More
There's absolutely no way I'd ever step foot back into this salon. I took my sister-in-law in to get our nails done. We both wanted the dip color and I was livid when I left. We were the last 2 in on Sunday night- 2 mani/1 pedi for $110. I wasn't finished yet and was given the total- before I was finished. Once my mani was done and I looked at the absolute unacceptable quality, I was beyond pissed. No money was refunded, however I was told "come back tomorrow and I'll fix the nail"...yeah right! My cuticle area is raw, my finish is disgusting, and the design is even messed up. You really think I'll be back?! Read Less
david Powell
24 Mar 2018
REPORT
This place always does a really nice job on my girlfriend's nails and it's reasonable.
Phillip Hunter
21 Mar 2018
REPORT
I went there and and they were #1, to quick, #2, my nails were already chipping two days after I had it done!! Very rude when I went back to show them!!! Not a recommendation!!!!!
Parnelle Miller
29 Dec 2017
REPORT
I've been going here for about 5 years and they are always clean and have really good waxing services. The lady got my brows even after someone else did a less than poor wax job. They also have good... Read More
I've been going here for about 5 years and they are always clean and have really good waxing services. The lady got my brows even after someone else did a less than poor wax job. They also have good shellac manicures and some of the best prices in town. Read Less
K M.
26 Mar 2017
REPORT
The place was empty and the guy rushed through my pedicure. Didn't even show me how to use the massage chair so it took me half the pedicure to figure it out instead of relax. When he finished,I looke... Read More
The place was empty and the guy rushed through my pedicure. Didn't even show me how to use the massage chair so it took me half the pedicure to figure it out instead of relax. When he finished,I looked down and he hadn't even put a design on my big toe like every other salon I've been to. I was going to ask for a design but he had already grabbed my shoes and purse and had dropped them at the drying table.  Incredibly disappointed. Read Less
Jade J.
11 Feb 2015
REPORT
Oh boy, where to even start. I walk in and someone eventually greets me. I said that I want acrylic and they continue to pressure me into getting gel (more expensive). When he put my tips on, I showed... Read More
Oh boy, where to even start. I walk in and someone eventually greets me. I said that I want acrylic and they continue to pressure me into getting gel (more expensive). When he put my tips on, I showed him how I my preferred length, and everything was fine. He then began filing the tips down, so short, all the way to the tip of my finger, making it pointless to even be getting fake nails, there was ZERO length and none of them were even. THEN, when I told him that they were WAY too short, he kept trying to make excuses, saying it was my fault since I failed to tell him the proper length (which is false because I did tell him) and saying that he'll file them down to make them even, I said "them being even isn't the thing that I'm most worried about, even if u make them even, u can only do so by filing them, which will make them even shorter than they already are, which is the main problem! I explained to him that I've gone to cosmetology school and I know how to do nails, I just prefer to get mine done vs doing them myself occasionally. He then proceeds to tell me "well if u know how to do it so great, then you show me how!" I was so appalled! HORRIBLE customer service. At that point, everyone in the shop could tell that he was talking shit to his colleagues about me, wasn't even trying to hide it, pointing at me and raising the volume of his voice and being more expletive, catching a tone with every word. after all of that, I would have expected a bit of a cheaper price for all the trouble I went thru and the extra HOUR AND A HALF that I had to wait to get them fixed, to how I originally asked for them... But no, they kept the same price and didn't even apologize for his Outrageous behavior. I will NEVER give them any future business from me, nor will I give good reviews when people ask for suggestions on places to get mani/pedi/nails/etc. Good luck with your business! It's sure to fail if experiences like this are continued to be had. Read Less
Cara D.
21 Jun 2013
REPORT
Horrible, horrible, horrible.... I got a pedicure and manicure there and never in my life I got worse pedicure and manicure. I paid about $42 and I was expecting a great job. That was a guy that did m... Read More
Horrible, horrible, horrible.... I got a pedicure and manicure there and never in my life I got worse pedicure and manicure. I paid about $42 and I was expecting a great job. That was a guy that did my nails, and he is a horrible professional, I wish I had his name but I don't. The nail polish was all screw up, and when I told him, he tried to fix it but over the bad one, as much as I told him that was bad he did not take off the nail polish and put a new one. The next day I took off. Also he did not clean the cornes of my toe nail , and some days later when my toe nail started growing again the cornes of my nail started really hurt and when I took a look that was this big piece of nail growing under my skin which if I didn't see and cut it I could get an infection. I will never going back there, I just waste my money. When I worked as a nanny and I played manicure with the kids and I let them nail polish my nails, even they did a better job than this guy at Fantastic nail did, and he says he is a professional.Horrible prfessional. Read Less
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