Relax nails is amazing! It’s small but clean and beautiful. Wonderful service, worth every penny. Gel manicure is holding up really well. Still looks perfect and the best part is it’s growing out well. You can barely tell. Read Less

Visited right at opening on Sunday, 11/19/2017 and explained that I wanted a manicure with clear polish/top coat.  The nail tech with the glasses and the bob-like haircut said ok. There were already two customers being getting manicures by the two only nail techs, so I proceeded to take a seat.  I then see the nail tech with the glasses get on the phone.  She was speaking in her native language, so I can only assume she was checking to see what time another tech would be coming in.  Shortly there after, one of the customers is moved to a pedicure chair, and the tech with the glasses begins on my manicure.  The nail tech barely spoke to me and never told me her name, although the nail tech did speak when the other nail tech, a man (who I think is the owner), finally arrived, she spoke to him in their native language.  Strike 1.I felt like the whole experience was rushed.  Two additional customers had walked in during my service, so I felt like the nail tech was neglecting me in order to service them.  The nail tech even brought out ice cold soapy water for my manicure.  After dipping my first hand into the bowl, I let her know the water was cold.  The nail tech is like ok, and motions for me to enter my second hand into the water.  I'm like no, and she then dips my second hand into the water.  Later on, I'm asked to wash my hands, and I notice my nails are different lengths and shapes.  Remember the nail tech didn't speak to me much so she didn't ask/care how I wanted my nails shaped.  I get back to the chair and ask the nail tech to make the nails the same length and correct the shape.  She is like yeah yeah and blows me off.  She corrects the length, but the shape is still off.  Strike 2.Irritated at this point, I was asked to pay for my $12 mediocre manicure before polishing begins.  I oblige and handover my credit card.  She polishes my nails and ask me to sit them in front of a small fan for 5-10 minutes.  I then ask do you all service younger people (all of the other customers were older (50+) women?  The nail tech says yes.  I then ask do you have a drying table with the fans (more than 1 fan) and UV lights?  She says no and points to the fan.  I'm like oh.  At this point, the man/owner chimes in and says it's $10 extra for gel if you want your nails to dry faster.  Looking confused, I say ok, but FYI the drying table is something that younger people expect.  He then proceeds to tell me that it's not faster with the drying table and then tries to argue with me.  I cut him off and let him know that he was being rude and should focus on the client in his chair.  Strike 3.In the end, I don't know if it was a language barrier, or this particular shop thinks it ok to do/say whatever they want, but they won't be getting another dime from me.  My advice to them: be polite, do work that you can be proud, and learn to take constructive criticism. Read Less