29 Reviews

Nail Tek

Chicago Ridge, Illinois
Reviews
Mariluz Valentin
7 Jul 2018
REPORT
I LOVE THEM!! They are all AWESOME. All the girls are wonderful. They treat you like they've know you forever. They do a superb job.
Natalie Habdas
23 Jun 2018
REPORT
I love the staff my nails turn out great every time my pedicure is always awesome I am so happy I found this place
tanesha sumrell
28 May 2018
REPORT
Nice warming and inviting atmosphere. I will return as a possible regular. I am very pleased with my full set but wish my polish was better toward my cuticle area.
theresa coglianese
21 May 2018
REPORT
First time going and extremely happy with the outcome
Robert Jensen
16 May 2018
REPORT
Staff are very good at performing pedicures and manicures very clean area and very professional
Olivia Kasza
1 May 2018
REPORT
I got a French mani , No chip and well it chipped the in a couple hours , the next time i went in i asked what happened with the french and she said it was normal. Very dissapointed
chitownjen25
10 Feb 2018
REPORT
I love this place
NELLY GONZALEZ
5 Oct 2017
REPORT
Have been coming here for years. Everyone is very nice.
Anna S.
2 Jul 2017
REPORT
Terrible. My nails aren't even the same size. She took $5 from my mom to tip herself. My mom already gave her $2. SO rude! HORRIBLE SERVICE!!! BEWARE!!!!!!!! SAVE YOUR MONEY.
Rick D.
21 Jun 2017
REPORT
Nice place...nice people... But you've gotta clean it up. Β Nails under the cabinets from 3 years ago.
LaRissa J.
7 Jun 2017
REPORT
All the ladies in this shop were extremely nice and professional. I came in for a pedicure with an overlay on my big toes. I believe I was given the newest young lady in the shop. She did a good job o... Read More
All the ladies in this shop were extremely nice and professional. I came in for a pedicure with an overlay on my big toes. I believe I was given the newest young lady in the shop. She did a good job on my pedicure and also noticed the shape that I like for my nails without informing her. Kudos to her for Β speaking on that. Most techs won't pay attention like that. You could tell she was a bit nervous to do the pedicure but practice makes perfect. A few suggestions I would make (strictly for learning purposes): have a better grip on the nail file when filing nails and don't be afraid to apply pressure when using the pumice stone and massaging the feet and legs. Especially for ones that have rough, dry feet like I do. But all in all, a great shop with nothing but professional women. Read Less
Tes O.
27 Mar 2017
REPORT
I come here all the time and am never disappointed. It's clean and the service is really good! Make an appointment ahead of time because they do get a lot of business. It's really cheap too considerin... Read More
I come here all the time and am never disappointed. It's clean and the service is really good! Make an appointment ahead of time because they do get a lot of business. It's really cheap too considering all the service you'll receive. I always book my appointments with Amy but if she isn't available I don't mind getting the other girls. The owner Susan is so sweet that I always keep coming back. I don't think I'm going anywhere else for a while. Read Less
Amanda V.
7 Feb 2017
REPORT
My first time here and I loved it! I got a full set acrylic and I was really pleased! The staff was super friendly I did not feel rushed and they did a beautiful job on my nails! I will definitely be ... Read More
My first time here and I loved it! I got a full set acrylic and I was really pleased! The staff was super friendly I did not feel rushed and they did a beautiful job on my nails! I will definitely be making the drive out here again! Read Less
Jessica Tolczyk
24 Dec 2016
REPORT
Literally worst experience of my entire life. Made an appointment at 530 didn't get taken care of until more than an hour later. I understand that they were busy but don't over book and make your clie... Read More
Literally worst experience of my entire life. Made an appointment at 530 didn't get taken care of until more than an hour later. I understand that they were busy but don't over book and make your clients wait over an hour. Said it will be 20 min... lady who did my nails took 25 min to do a full set acrylic. Usually Takes an hour to completely do my nails thoroughly. Each nail is completely different sizes. Horribly done. Rushed through everything. Then argued with me on how I want my nails painted... looks HORRIBLE. Going to go home and paint them myself that's how bad it was. Gave me attitude when I asked to change the color, said it looks fine. Then told me to wait in a section to dry my nails but ever turned the light on ... I'm usually one who bites my tongue but this was horrible service and I will never in a million years come back here Read Less
angelina r
4 Dec 2016
REPORT
Very nice staff. Very personal and friendly. Knows regulars by name. Love this place.
Ecaterina Nita
15 Aug 2016
REPORT
Finally I found a nice place with professional workers !!! I did my mani-pedi done ,and I really recommend to everyone 😍, Amy did a great job! . I definitely will go back πŸ€—
Emily H.
8 Aug 2016
REPORT
I am not a girly girl, but for those rare times when I have to mani-pedi it up Nail Tek is my go-to beautification joint. The ladies will chat it up with you if you like to gab, or they'll leave you a... Read More
I am not a girly girl, but for those rare times when I have to mani-pedi it up Nail Tek is my go-to beautification joint. The ladies will chat it up with you if you like to gab, or they'll leave you alone if you're an antisocial beast like me. It's great!Manicures - good color selection, inexpensive pricing, quick and nice color work and shaping.Pedicures - same idea, nice heel scrubbing work, sugar scrub makes my legs feel soft as butter.Waxing - This can be hit or miss depending on who you get, especially with eyebrow shaping. Sometimes I come out with Disney villain eyebrows (which is kind of funny), but screw it they grow back and I can work a mean resting bitchface in the meantime. The top two things for me are pricing and pain. The waxing is inexpensive and generally less painful than other places. They've never left me bleeding.One thing - I know they say they accept them, but walk-ins are a total crapshoot. Just call and make a reservation. Even if they look dead and you want to come in fifteen minutes, make a reservation. Walk-ins will be accepted, you'll be sitting around for half an hour, and then you'll get told you have to come back in 3 hours because they have reservations coming.Also, tip well because they deserve it. Read Less
Ashley O.
23 Jul 2016
REPORT
I believe my nail tech's name was Joe. He did a great job, and though I didn't get the no-chip Polish, my nails looked good for much longer than I had expected! The prices are also very reasonable!
Karla A.
1 May 2016
REPORT
Very friendly, clean and accurate. They take their time and make sure you are satisfied. Have been to multiple different nail salons and I always come back to this one. Very recommendable! Sue is very... Read More
Very friendly, clean and accurate. They take their time and make sure you are satisfied. Have been to multiple different nail salons and I always come back to this one. Very recommendable! Sue is very friendly Read Less
Mary R.
28 Apr 2016
REPORT
Just came home from pedicure with Miracle! She is meticulous, and takes her time with the massage of legs and feet. All the ladies there seemed really good and a very friendly environment.
Hailey C.
16 Apr 2016
REPORT
Was recommended to this nail salon yesterday and arrived just before 7pm, the woman asked what I wanted done, I said no chip, she said no sorry we're closed???? But they close @8pm? Very disappointed
Carolline K.
5 Feb 2016
REPORT
I love this place. I come get acrylics here all the time and pedicures when they are long over due. The staff is super sweet and friendly, never feel uncomfortable here. If you have a design they will... Read More
I love this place. I come get acrylics here all the time and pedicures when they are long over due. The staff is super sweet and friendly, never feel uncomfortable here. If you have a design they will attempt it for you. The price is great. I have a couple nail salons around me but I make the drive out here instead! Read Less
Racquel Anderson
16 Jan 2016
REPORT
Very professional! Very quick and neat! You will not be disappointed.
Anica Krsmanovic
28 Nov 2015
REPORT
I recommend all the ladies to do your nails there great! But Suzan is amazing with acrylic and gel and Connie is amazing with pedicures . Wants you go there you won't want to go anywhere els ❀😘 thank... Read More
I recommend all the ladies to do your nails there great! But Suzan is amazing with acrylic and gel and Connie is amazing with pedicures . Wants you go there you won't want to go anywhere els ❀😘 thank you all ladies for being amazing. Read Less
Samantha H.
20 Jun 2015
REPORT
The owner, Connie is extremely friendly, which is one of the main reasons I give this place 4 stars. She has only owned the place the last few years. Another are the prices... I got no chip color and ... Read More
The owner, Connie is extremely friendly, which is one of the main reasons I give this place 4 stars. She has only owned the place the last few years. Another are the prices... I got no chip color and toe color changes for 30. The no chip lasted 12 days (which is good for me, some have only lasted 7-8 days in the past). I admit it's not the fanciest or nicest looking salon but it is clean. And although my no chip lasted long for me their selection (to me) was limited. If I lived closer, I would only come to this salon! Read Less
Michelle C.
24 Aug 2014
REPORT
Came in for a really quick manicure, really nice selection of colors and the man did a really quality hob for only 10 bucks, super fast and beautiful, Β thank you nail tek!
Stacey P.
28 May 2014
REPORT
This place is by far the worst nail salon I have ever seen and I have been getting my nails done for over 10 years. They are very dirty and have the worst customer service I have ever seen. When getti... Read More
This place is by far the worst nail salon I have ever seen and I have been getting my nails done for over 10 years. They are very dirty and have the worst customer service I have ever seen. When getting a full set done your nails should not pop off within 48 hours. They will "maybe" fix them up to 3 times rather they fall off or not, after that your on your own and they will not refund your money whatsoever. I recommend that anyone that comes near this place runs as fat as you can! And all said and done they only fixed 3 nails!! This place is BS!!!! Read Less
Anicia P.
15 Nov 2013
REPORT
This was my first time going here. They have a very nice selection of OPI polish and a wide variety of no chip colors. I was serviced immediately. The nail tech did not rush but was fast. He was very ... Read More
This was my first time going here. They have a very nice selection of OPI polish and a wide variety of no chip colors. I was serviced immediately. The nail tech did not rush but was fast. He was very pleasant. The place isn't upscale but it's clean. The prices are very reasonable. I paid $20 for a full set. Overall I was satisfied and I plan on returning in the future. Read Less
Kimberly K.
19 May 2011
REPORT
I will never go to this place again. I went during a weekday around 6:50pm and I was out by 7:25pm talk about fast service, but it was a terrible experience. I needed a fill in and my eyebrows waxed. ... Read More
I will never go to this place again. I went during a weekday around 6:50pm and I was out by 7:25pm talk about fast service, but it was a terrible experience. I needed a fill in and my eyebrows waxed. The first thing the guy said to me was, "you pay cash" and I said no credit. So he made me pay upfront cause they were closing soon. I have been there a few times prior and that has never happened to me. Well the guy rushed through my nails and sent me over to the lady to wax my eyebrows. I told her I didnt want them to thin, well I'm sure you can guess what happened. I absolutely hated them. Well I was wearing a headband and she took it off my head and put it in her box. When I told her that was mine she tried to put it back on and then cracked it in half. She Didnt do a thing about it except say sorry. So they send me to the nail dryer and I sat there for not even 5 minutes and they are already in their jackets ready to leave. When I was sitting there the lady that normally does the pedicures/eyebrows went thru the can with the toe separator thingy(for painting the toes) and put them back in the drawers. That Was absolutely disgusting. They should atleast use some sort of Β disinfectant for them. When they turned off one of the lights he looked at my nails and then said ok they are dry. Which they clearly weren't. They just wanted to leave. It was only 725 and they close at 8. They could have let me sit there a few more mins until they dried. They ended up smearing when I got into my car and the next day I went and spent more money elsewhere to get them fixed. I'm sure you can guess that it was my last time going there. Read Less
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Book an Appointment
Online booking unavailable
Please call
(708) 422-9524
10604 Ridgeland Avenue
Chicago Ridge Illinois 60415
Business Hours
Monday
Mon
10:00AM-19:00PM
Tuesday
Tue
10:00AM-19:00PM
Wednesday
Wed
10:00AM-19:00PM
Thursday
Thu
10:00AM-19:00PM
Friday
Fri
10:00AM-19:00PM
Saturday
Sat
10:00AM-19:00PM
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Nail Tek

Chicago Ridge, Illinois
(29)
10604 Ridgeland Avenue
Chicago Ridge Illinois 60415
Monday
10:00AM-19:00PM
Tuesday
10:00AM-19:00PM
Wednesday
10:00AM-19:00PM
Thursday
10:00AM-19:00PM
Friday
10:00AM-19:00PM
Saturday
10:00AM-19:00PM
Mariluz Valentin
7 Jul 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
I LOVE THEM!! They are all AWESOME. All the girls are wonderful. They treat you like they've know you forever. They do a superb job.
Natalie Habdas
23 Jun 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
I love the staff my nails turn out great every time my pedicure is always awesome I am so happy I found this place
tanesha sumrell
28 May 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Nice warming and inviting atmosphere. I will return as a possible regular. I am very pleased with my full set but wish my polish was better toward my cuticle area.
theresa coglianese
21 May 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
First time going and extremely happy with the outcome
Robert Jensen
16 May 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Staff are very good at performing pedicures and manicures very clean area and very professional
Olivia Kasza
1 May 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
I got a French mani , No chip and well it chipped the in a couple hours , the next time i went in i asked what happened with the french and she said it was normal. Very dissapointed
chitownjen25
10 Feb 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
I love this place
NELLY GONZALEZ
5 Oct 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Have been coming here for years. Everyone is very nice.
Anna S.
2 Jul 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Terrible. My nails aren't even the same size. She took $5 from my mom to tip herself. My mom already gave her $2. SO rude! HORRIBLE SERVICE!!! BEWARE!!!!!!!! SAVE YOUR MONEY.
Rick D.
21 Jun 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Nice place...nice people... But you've gotta clean it up. Β Nails under the cabinets from 3 years ago.
LaRissa J.
7 Jun 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
All the ladies in this shop were extremely nice and professional. I came in for a pedicure with an overlay on my big toes. I believe I was given the newest young lady in the shop. She did a good job o... Read More
All the ladies in this shop were extremely nice and professional. I came in for a pedicure with an overlay on my big toes. I believe I was given the newest young lady in the shop. She did a good job on my pedicure and also noticed the shape that I like for my nails without informing her. Kudos to her for Β speaking on that. Most techs won't pay attention like that. You could tell she was a bit nervous to do the pedicure but practice makes perfect. A few suggestions I would make (strictly for learning purposes): have a better grip on the nail file when filing nails and don't be afraid to apply pressure when using the pumice stone and massaging the feet and legs. Especially for ones that have rough, dry feet like I do. But all in all, a great shop with nothing but professional women. Read Less
Tes O.
27 Mar 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
I come here all the time and am never disappointed. It's clean and the service is really good! Make an appointment ahead of time because they do get a lot of business. It's really cheap too considerin... Read More
I come here all the time and am never disappointed. It's clean and the service is really good! Make an appointment ahead of time because they do get a lot of business. It's really cheap too considering all the service you'll receive. I always book my appointments with Amy but if she isn't available I don't mind getting the other girls. The owner Susan is so sweet that I always keep coming back. I don't think I'm going anywhere else for a while. Read Less
Amanda V.
7 Feb 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
My first time here and I loved it! I got a full set acrylic and I was really pleased! The staff was super friendly I did not feel rushed and they did a beautiful job on my nails! I will definitely be ... Read More
My first time here and I loved it! I got a full set acrylic and I was really pleased! The staff was super friendly I did not feel rushed and they did a beautiful job on my nails! I will definitely be making the drive out here again! Read Less
Jessica Tolczyk
24 Dec 2016
β˜†β˜†β˜†β˜†β˜†
REPORT
Literally worst experience of my entire life. Made an appointment at 530 didn't get taken care of until more than an hour later. I understand that they were busy but don't over book and make your clie... Read More
Literally worst experience of my entire life. Made an appointment at 530 didn't get taken care of until more than an hour later. I understand that they were busy but don't over book and make your clients wait over an hour. Said it will be 20 min... lady who did my nails took 25 min to do a full set acrylic. Usually Takes an hour to completely do my nails thoroughly. Each nail is completely different sizes. Horribly done. Rushed through everything. Then argued with me on how I want my nails painted... looks HORRIBLE. Going to go home and paint them myself that's how bad it was. Gave me attitude when I asked to change the color, said it looks fine. Then told me to wait in a section to dry my nails but ever turned the light on ... I'm usually one who bites my tongue but this was horrible service and I will never in a million years come back here Read Less
angelina r
4 Dec 2016
β˜†β˜†β˜†β˜†β˜†
REPORT
Very nice staff. Very personal and friendly. Knows regulars by name. Love this place.
Ecaterina Nita
15 Aug 2016
β˜†β˜†β˜†β˜†β˜†
REPORT
Finally I found a nice place with professional workers !!! I did my mani-pedi done ,and I really recommend to everyone 😍, Amy did a great job! . I definitely will go back πŸ€—
Emily H.
8 Aug 2016
β˜†β˜†β˜†β˜†β˜†
REPORT
I am not a girly girl, but for those rare times when I have to mani-pedi it up Nail Tek is my go-to beautification joint. The ladies will chat it up with you if you like to gab, or they'll leave you a... Read More
I am not a girly girl, but for those rare times when I have to mani-pedi it up Nail Tek is my go-to beautification joint. The ladies will chat it up with you if you like to gab, or they'll leave you alone if you're an antisocial beast like me. It's great!Manicures - good color selection, inexpensive pricing, quick and nice color work and shaping.Pedicures - same idea, nice heel scrubbing work, sugar scrub makes my legs feel soft as butter.Waxing - This can be hit or miss depending on who you get, especially with eyebrow shaping. Sometimes I come out with Disney villain eyebrows (which is kind of funny), but screw it they grow back and I can work a mean resting bitchface in the meantime. The top two things for me are pricing and pain. The waxing is inexpensive and generally less painful than other places. They've never left me bleeding.One thing - I know they say they accept them, but walk-ins are a total crapshoot. Just call and make a reservation. Even if they look dead and you want to come in fifteen minutes, make a reservation. Walk-ins will be accepted, you'll be sitting around for half an hour, and then you'll get told you have to come back in 3 hours because they have reservations coming.Also, tip well because they deserve it. Read Less
Ashley O.
23 Jul 2016
β˜†β˜†β˜†β˜†β˜†
REPORT
I believe my nail tech's name was Joe. He did a great job, and though I didn't get the no-chip Polish, my nails looked good for much longer than I had expected! The prices are also very reasonable!
Karla A.
1 May 2016
β˜†β˜†β˜†β˜†β˜†
REPORT
Very friendly, clean and accurate. They take their time and make sure you are satisfied. Have been to multiple different nail salons and I always come back to this one. Very recommendable! Sue is very... Read More
Very friendly, clean and accurate. They take their time and make sure you are satisfied. Have been to multiple different nail salons and I always come back to this one. Very recommendable! Sue is very friendly Read Less
Mary R.
28 Apr 2016
β˜†β˜†β˜†β˜†β˜†
REPORT
Just came home from pedicure with Miracle! She is meticulous, and takes her time with the massage of legs and feet. All the ladies there seemed really good and a very friendly environment.
Hailey C.
16 Apr 2016
β˜†β˜†β˜†β˜†β˜†
REPORT
Was recommended to this nail salon yesterday and arrived just before 7pm, the woman asked what I wanted done, I said no chip, she said no sorry we're closed???? But they close @8pm? Very disappointed
Carolline K.
5 Feb 2016
β˜†β˜†β˜†β˜†β˜†
REPORT
I love this place. I come get acrylics here all the time and pedicures when they are long over due. The staff is super sweet and friendly, never feel uncomfortable here. If you have a design they will... Read More
I love this place. I come get acrylics here all the time and pedicures when they are long over due. The staff is super sweet and friendly, never feel uncomfortable here. If you have a design they will attempt it for you. The price is great. I have a couple nail salons around me but I make the drive out here instead! Read Less
Racquel Anderson
16 Jan 2016
β˜†β˜†β˜†β˜†β˜†
REPORT
Very professional! Very quick and neat! You will not be disappointed.
Anica Krsmanovic
28 Nov 2015
β˜†β˜†β˜†β˜†β˜†
REPORT
I recommend all the ladies to do your nails there great! But Suzan is amazing with acrylic and gel and Connie is amazing with pedicures . Wants you go there you won't want to go anywhere els ❀😘 thank... Read More
I recommend all the ladies to do your nails there great! But Suzan is amazing with acrylic and gel and Connie is amazing with pedicures . Wants you go there you won't want to go anywhere els ❀😘 thank you all ladies for being amazing. Read Less
Samantha H.
20 Jun 2015
β˜†β˜†β˜†β˜†β˜†
REPORT
The owner, Connie is extremely friendly, which is one of the main reasons I give this place 4 stars. She has only owned the place the last few years. Another are the prices... I got no chip color and ... Read More
The owner, Connie is extremely friendly, which is one of the main reasons I give this place 4 stars. She has only owned the place the last few years. Another are the prices... I got no chip color and toe color changes for 30. The no chip lasted 12 days (which is good for me, some have only lasted 7-8 days in the past). I admit it's not the fanciest or nicest looking salon but it is clean. And although my no chip lasted long for me their selection (to me) was limited. If I lived closer, I would only come to this salon! Read Less
Michelle C.
24 Aug 2014
β˜†β˜†β˜†β˜†β˜†
REPORT
Came in for a really quick manicure, really nice selection of colors and the man did a really quality hob for only 10 bucks, super fast and beautiful, Β thank you nail tek!
Stacey P.
28 May 2014
β˜†β˜†β˜†β˜†β˜†
REPORT
This place is by far the worst nail salon I have ever seen and I have been getting my nails done for over 10 years. They are very dirty and have the worst customer service I have ever seen. When getti... Read More
This place is by far the worst nail salon I have ever seen and I have been getting my nails done for over 10 years. They are very dirty and have the worst customer service I have ever seen. When getting a full set done your nails should not pop off within 48 hours. They will "maybe" fix them up to 3 times rather they fall off or not, after that your on your own and they will not refund your money whatsoever. I recommend that anyone that comes near this place runs as fat as you can! And all said and done they only fixed 3 nails!! This place is BS!!!! Read Less
Anicia P.
15 Nov 2013
β˜†β˜†β˜†β˜†β˜†
REPORT
This was my first time going here. They have a very nice selection of OPI polish and a wide variety of no chip colors. I was serviced immediately. The nail tech did not rush but was fast. He was very ... Read More
This was my first time going here. They have a very nice selection of OPI polish and a wide variety of no chip colors. I was serviced immediately. The nail tech did not rush but was fast. He was very pleasant. The place isn't upscale but it's clean. The prices are very reasonable. I paid $20 for a full set. Overall I was satisfied and I plan on returning in the future. Read Less
Kimberly K.
19 May 2011
β˜†β˜†β˜†β˜†β˜†
REPORT
I will never go to this place again. I went during a weekday around 6:50pm and I was out by 7:25pm talk about fast service, but it was a terrible experience. I needed a fill in and my eyebrows waxed. ... Read More
I will never go to this place again. I went during a weekday around 6:50pm and I was out by 7:25pm talk about fast service, but it was a terrible experience. I needed a fill in and my eyebrows waxed. The first thing the guy said to me was, "you pay cash" and I said no credit. So he made me pay upfront cause they were closing soon. I have been there a few times prior and that has never happened to me. Well the guy rushed through my nails and sent me over to the lady to wax my eyebrows. I told her I didnt want them to thin, well I'm sure you can guess what happened. I absolutely hated them. Well I was wearing a headband and she took it off my head and put it in her box. When I told her that was mine she tried to put it back on and then cracked it in half. She Didnt do a thing about it except say sorry. So they send me to the nail dryer and I sat there for not even 5 minutes and they are already in their jackets ready to leave. When I was sitting there the lady that normally does the pedicures/eyebrows went thru the can with the toe separator thingy(for painting the toes) and put them back in the drawers. That Was absolutely disgusting. They should atleast use some sort of Β disinfectant for them. When they turned off one of the lights he looked at my nails and then said ok they are dry. Which they clearly weren't. They just wanted to leave. It was only 725 and they close at 8. They could have let me sit there a few more mins until they dried. They ended up smearing when I got into my car and the next day I went and spent more money elsewhere to get them fixed. I'm sure you can guess that it was my last time going there. Read Less
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CLAIM IT HERE
Incorrect information? Let us know