Yelp needs a "0" Star Rating. The Owner/Manager is extremely Rude! Their service is terrible. I paid $75 for a Pedicure, $30, and a no-chip fill-in, $45. One of the female employees attempted my pedic... Read More
Yelp needs a "0" Star Rating. The Owner/Manager is extremely Rude! Their service is terrible. I paid $75 for a Pedicure, $30, and a no-chip fill-in, $45. One of the female employees attempted my pedicure with 6inch heels and a mini party dress on and left the corners of my toes un-polished. I was theyre last client on Thursday, July 13th for my birthday dinner. My feet were re-polished 3 times by the mini dress woman and her supposed boyfriend (she flirted with him the entire time as he tried to fix her mistakes.) I went back July 14th to receive a full refund as my no-chip polish peeled on three nails. As the day progressed, I had bare nails. I then realized the acrylic was lifting. I was able to pop off each nail. The Owner told me no refund policy and blamed me/my nails for the peel. Her exact words were, "I don't know why it peel. It's yo nail, not me." How about it's the foundation you applied to my perfectly fine natural nails! She shooed me away like I was an insect. I told her she would be hearing from me soon, as a licensee myself, I was baffled by her behavior representing her business. To rate this poor business and service as anything above a 1, your standards for quality must be low! I ONLY came here because they were the only salon I could fine that closed at 9pm. My Friday schedule is way too busy. The Owner told me she did not care that I drove 2 hours in traffic from Skokie for my refund. She offered to fix for free, I said I do not offer second chances, technically it was chance number 5 after they redid everything the night before. If I allowed her to fix it, of course it would be free without a doubt! The dispute ended by me asking her if nails were to peel again, then what? She stated, "Come back. I fix again!" Excuse me, you do not tell your customers to come back, especially since I do not live in the area. You should be providing quality service where the only reason I come back is because the job well-done needs to be refreshed after weeks! Read Less