This place charged me $45 for a full set that next day were lifting and cracking ..the person was rude ! I will never go there agian! I didnt even get flowers or design. They were all dry around the cuticle ..and yes it was a man who did it ..didnt talk just bossy dont move your had ..its to stiff relax blah ..i went somewhere else.but i plan to go back and show them my nails and tell them... this is the way they should look!!! Please dont go there they suck !! Read Less

Called ahead to see if they had time for a fill at 5:30. They said yes but when I arrived one of the helpers took off my polish while I waited. After 45 minutes of waiting they came over and asked if I could come back later. I ended up leaving with my nail polish removed, not having my nails done, and after wasting an hour with an appointment. Won't be going back! Read Less

Anna was absolutely amazing. The previous nail salon I went to in Aurora cost me $73 before tip on a design on just a fill in gel acrylic. So when I walked in I asked for the prices for a fill gel acrylic was $35 plus my reshape and design was an extra $10. Unlike the previous place I went to Anna really listened to what I wanted and made sure she designed the best leaf for my fall inspired nails. She took her time but didn't take ages to do my nails either and she made wonderful small talk with me; I could tell she does care about her clients and what she does. I would definitely recommend this nail salon for its wonderful service, reasonably priced and overall refreshing environment it has! Read Less

Not recommend this place AT ALL!!! Got a French Manicure here on Fri ... on Saturday evening I noticed the clear coat cracking and Sunday it started chipping off like I've never seen before. When I went back and asked for a refund I was told "yeah we can't do that" and wasn't even offered a re-do. Stay away from this place .. not worth it! Read Less

I recently went here because I heard they had reopened and wow the place is so beautiful compared to their old location. Super clean and luxurious. Kelly, the lady who did my nails and eyebrows, was extremely nice and accommodating. She took very good care of me and even tamed my crazy eyebrows! When doing my nails, she paid attention to details and everything looked very neat. I definitely recommend this nail salon and I will be coming back soon with my friends. Read Less

I used to greatly love coming here. Tim was my preferred nail tech. I hadn't come in for a long time for I accidentally broke off 75% of my real nail. I drove by today to go to Mariano's to buy some odd ball fruits for my parrots & sadly, it no longer exists & the phone # on the business cards no longer exists. I decided to google "professional nails" in hopes that maybe the business relocated or I could locate a website for them, but all I found was this on yelp. I want my Tim back! He was so very divine with polish application that sometimes I'd return just to have Tim change my nail polish but now I am Tim-less & unhappy about it =\ Read Less

This was my first visit here and I had high hopes as the rating here on Yelp was decent. I came in for a simple regular pedicure. Everything was going great until my technician gave me a horrible polish. He knew it was bad. They were starting to get busy so he rushed and didn't fix his mistake. So here comes the awkwardness...I pointed out the bad job. Nicely of course. He was busy doing someone else's pedi so he told me someone else would fix it. She came by, acted annoyed and started changing the Polish on 5 of my 10 nails. She did a far better job, but now my nails don't match. And when I tried to talk about the situation she said she saw it "a little bit" but she was going to fix it anyways. Basically acting like I was being overly picky.  I was not. The Polish on my big toes was overly thick and was bubbly and streaky. She fixed one big toe but not the other. Granted, the other wasn't as bad, but now my toes didn't match. Instead of insisting that they fix it further, I decided to call it. I paid for my pedi but did not tip. I am going to take my tip and get a polish change somewhere else. Read Less

I've never had a bad experience! I have received pink and white full set, waxing, and no chip with acrylic. I always feel like what I ask for is the main priority! Thank you for always meeting my expectations!! Read Less

Went on a Friday afternoon for a pedicure & didn't have to wait at all! Friendly nail tech who didn't push the upsell on me, which I appreciate, and my toes look great. Reasonable prices too, which always helps! Read Less

First and for most of you want a pedi Leena is awesome! She is the only one that does the best. She knows what she is doing and does it well! As for getting your nails done Anna does a good job. She does your nails exactly how you want them. However I will no longer get my nails done their because every time I go Anna or kelly ask me where I had gotten my nails done the last time because they are not done well and are lifting....I give them a puzzled look because they are the ones that do my fillings haha. If they are busy or in a bad mood they do a sloppy job. For the price that I pay I would expect better. It's also very embarrassing when they call over the other nail techs to look at "how bad my nails are" when they are the ones that did them. Read Less

I recently moved to the neighborhood, so naturally the first thing I had to do was establish my go-to local services (a nail salon being high on my list).Professional Nails is right down the street from me, so off the bat I was thrilled with the convenience of the location. I walked in without an appointment looking to get a pedicure and no-chip manicure and was helped right away.When all was said and done I was pretty pleased! They had a great selection of colors to choose from, everything was clean and professional (as expected with a name like Professional Nails), prices were fair and my nails turned out great! Perks: Fabulous massaging chairs! I could have sat there forever. The technicians were fabulous and knew the names of a lot of the customers that were coming in - nice to know they have loyal returning customers who they appreciate! They have a full pedicure menu with different options which was nice. For those of you who are a no-chip kind of gal like myself, they offer it and do it well! Perfectly placed flat screen TV where I was able to relax and enjoy the Ellen Show while getting my pedi :)Room for improvement: Maybe a little more pampering? I really like to take advantage of my nail salon visits and I think I speak for everyone when I say who doesn't like feeling relaxed and taking a time out from their day? I think a little more time could have been spent on the massages and treatments and being offered at least some water would have been nice.All in all, great local spot! I will definitely be back and hope they'll get to know my name as a regular. Read Less

I am updating my previous review of Professional Nails as I AM NO LONGER A CUSTOMER. While Lena and Donna are awesome girls who do a great job, the manager Kelly does not  appreciate loyal, long time customers who tip well and take the time to leave positive reviews on Yelp. When I call to make an appointment and you act as if I'm putting you out, Houston, we have a problem. I understand that people sometimes have bad days, but this wasn't the first time I received "attitude" from Kelly from out of the blue, but rest assured it was the last.  The Lord giveth and the lord taketh away, baby.I DO NOT RECOMMEND PROFESSIONAL NAILS TO ANYONE.   I now go to a FABULOUS salon (AMERICAN #1 NAILS) that doesn't take my money or me for granted. Read Less

I was scammed into 2 expensive pedicures, when i asked for the cheapest one and then when it was time to check out, the technician grabbed my card and ran it through for an unauthorized tip of $ 10.00. This was not in my budget or to my consent. I am claming this as fraud and it was unethical. They are a bunch of crooks and the  place is the WORST. This place should be closed down for fraud. 3/29/13.They are not including their tip with the total transaction fee. They are running the tip as a seperate transaction, so dont have to claim it as a tip, they count it as a sale item. This is ILLEGAL Read Less

Ok, so I've tried going to this nail salon time and time again to see if my experience gets better. It's the closest nail salon to my house, so why not? Maybe they were just having a bad day, I thought. Well, it never got better. For the prices they charge, they do a really crappy job! I have found so many other places that are cheaper and use much higher quality gel/acrylic supplies. The people who work at this place will give you attitude when you ask them to fix something. I've never had a nail tech give me such bad attitude at other nail salons, or at least the job was done right in the first place. Most recent example that prompted me to write this: When I had my acrylics filled here, the guy who did my nails first asked me "where did you get these done? They don't look good." And he went on about how the other place I went to did them wrong and even called one of the other nail techs over to inspect them. It was extremely awkward. (I thought they looked and held up better than what I ended up getting at this place, for the record.) I told them I didn't remember the name of the other place, and they rolled their eyes at me and told me not to go back there. Ok. Sure. Then the guy was seriously going to leave my acrylics sharp, jagged, and unfiled after cutting and filling them. I'm not sure why he thought this was ok, they looked awful! He got the nail polish out and was starting to paint them when I became concerned and politely asked, "are you going to file them?" Well, my mistake, because he became extremely agitated and simply snapped at me, "they were like that before." (And they definitely weren't. At all.) I asked him that he please file them, and he got all huffy and rude. He filed my nails, grunting and mumbling to himself while being very rough with my hands. Jeez, sorry I said anything. The nails were still really sharp and uneven when I left, but I didn't dare ask the guy to fix them because he became so shockingly angry at me earlier. I just filed them myself when I got home so I didn't bring about another temper tantrum out of that guy. Of course, the part they filled turned yellow and chipped badly within one day, while the part that I had done at the other place stayed intact. Oh, the irony. This salon needs to look within before they criticize other nail places, I'm afraid. Read Less

This is the WORST nail salon I have ever been to. I have never written a review before but I was so upset I had to. I went in to get a mani pedi only to sit in wait in the water for almost 20 min for another nail tech to arrive. Had I known that I would of walked out to begin with. Then when he arrives he rushes me through so quickly he cuts the side of my toe and makes me bleed!!! He glues my skin together and continues to do my nails. Mind you my toe is stinging from the very 'healthy' glue holding my cut skin together and he cant even look up to say sorry..? I canceled my mani and asked for the manager she said accidents happen and didnt offer a discount. I work as a waitress so I understand the customer service industry. I know people that look for freebies and I am just not one of them but if you screw up take steps to fix it. After my experience here, I felt like I did not matter. I am new here to this city and was trying this place for the first time. Needless to say, I will not go back. There was nothing spa-like to this pedicure. I suggest others do the same. Read Less

This place is Awesome! I come from Bolingbrook just to get my mani/pedi and eybrows done.  I always leave there with a smile. They do an awesome jobs on all the services I have ever gotten done! I would def. recommend this place to anyone who wants there nails to last long and even help them grow! Read Less

When you want your manicure to last longer than a week with no peeling and a nice hand and arm massage to boot, head to Professional Nails in Aurora!  I love Lena!  My pedi lasts for almost three weeks and I'm very happy with my manicures therefore this is the place to go to.  They also have specials M-W on mani & pedi and you have the option to get different pedis included in the special therefore; you can not go wrong. Read Less