I had been to this nail salon once before, so when I wasn't able to get into the salon that I normally go to, I figured Q Nail and Spa would be a good substitute. Haha.I walked in and it was very bus... Read More
I had been to this nail salon once before, so when I wasn't able to get into the salon that I normally go to, I figured Q Nail and Spa would be a good substitute. Haha.I walked in and it was very busy... Granted, it was a Saturday afternoon. But I expected to be greeted by one of the employees when I walked in. After several seconds standing up front, one of the nail techs finally acknowledged me while barely lifting her head. I asked her if they had time for a full set, and she said there would be a wait. I sat down in a chair without being acknowledged for at least 20-25 minutes. Again, it was busy, I get that. I expected a wait. But no one even came over to tell me how long the wait would be or to let me know that they knew I was waiting and that they would be with me as soon as possible. I was beginning to wonder if they even knew I was waiting. Then a man peaked his head from behind a plant and told me to come over. I sat down and told him I had a picture on my phone of what I wanted my nails to look like. Very simple and short, nude color. He said, "short and square?" I said yes, that I worked on a computer all day so I need to keep my nails fairly short. He looked at my hands for a minute and said that I didn't need tips because I wanted my nails short. I thought, ok, he's the professional, he knows what he's doing. He started putting the acrylic over my natural nails and even though I was a little confused, I let him keep doing what he was doing. He worked fast, and it shows in his work. My nails are all different shapes, certainly not the shape or length I wanted, in fact they're so short that my natural nails are a tiny bit longer than the acrylic on at least two of my fingers. I wanted nails to lengthen my fingers but these "nails" he gave me make my fingers look stubby. Honestly the nails look like Chiklets. Not attractive. I had a picture of exactly what I wanted my nails to look like, how could he get this so wrong? I feel like he was in a bad mood and he didn't care about the quality of work he was doing. But, since I hate confrontation and I'm a pushover, I said nothing. Even though I was angry that I was paying good money for this shoddy manicure, I kept quiet. I paid and left, chalking it up to a bad experience. Fast forward to this morning when I was getting ready for work, I noticed a rather large air bubble on my thumb nail (I had gel nail polish put on). A while later the air bubble popped and so now I have a hole almost as big as my whole thumb nail. I first thought about going back to have them fix it, but I think I'll go to the salon I originally wanted to go to and have them completely redo my nails. Highly disappointed. I Read Less