I went in on a whim a while ago. I was given a nail appointment with Kim. She is very nice. My first set of nails went on without and issue, then my second set went on and I had a nail chip, ... Read More
I went in on a whim a while ago. I was given a nail appointment with Kim. She is very nice. My first set of nails went on without and issue, then my second set went on and I had a nail chip, and then all of the gems fell off. I messaged the nail specialist and she got me in three days before my two week fill. I was super bummed I didn't get in sooner. But, regardless, the third set of nails were nice they were put on Thursday and by Saturday three nails... had broken or chipped. Then by Monday, yes today, almost every single nail broke or chipped. I called the salon, and got in later today, the nail tech, didn't try fixing it and just removed them, at this point I just wanted them removed and I wanted a refund. She removed them. I got No refund. Such bad business. Bad nails, I will never go there again! Shame shame shame! then my second set went on and I had a nail chip, and then all of the gems fell off. I messaged the nail specialist and she got me in three days before my two week fill. I was super bummed I didn't get in sooner. But, regardless, the third set of nails were nice they were put on Thursday and by Saturday three nails had broken or chipped. Then by Monday, yes today, almost every single nail broke or chipped. I called the salon, and got in later today, the nail tech, didn't try fixing it and just removed them, at this point I just wanted them removed and I wanted a refund. She removed them. I got No refund. Such bad business. Bad nails, I will never go there again! Shame shame shame! --The next day I was contacted by the salon owner after I posted this review(shown above) on their Facebook page. Her name was Deb. She called me repeatedly that day, begging me to remove my bad review. I let her know I wanted and refund and I was ignored and she said that she would issue one for the last two nail appointments I had. It says alot that the spa tried to fix this issue but doesn't change the fact that my nails were totally not worth it and chipped just days after getting them. Needless to say my nails are totally shot. See More Read Less