10 Reviews

Studio E'Lan

Coeur d'Alene, Idaho
Reviews
Elizabeth Clark
6 Apr 2018
REPORT
Very disappointed with the lack of care, difficulty in getting a hold of anyone who works there, and disorganization of scheduling.
Alyssa A
6 Mar 2018
REPORT
Bought this as a Groupon... contacted the listed number (Bri) to schedule an appointment for my mani/pedi. It was extremely difficult to get a simple response back. I sometimes waited days for a respo... Read More
Bought this as a Groupon... contacted the listed number (Bri) to schedule an appointment for my mani/pedi. It was extremely difficult to get a simple response back. I sometimes waited days for a response. Availability was very limited with evenings or weekends, and it was weeks before there was an opening. I ended up requesting a credit back from Groupon due to the poor business and lack professional and prompt responses I received. I will give somebody else my business. Read Less
Meraki Dream
28 Nov 2017
REPORT
Faith Hall
6 Aug 2017
REPORT
Missy R.
29 Apr 2017
REPORT
I came in for a special I saw for eyelash extensions on craiglist. One of the most affordable places in town, and she responded so fast, got me for a weekend and was so super pleasant  Sam was so down... Read More
I came in for a special I saw for eyelash extensions on craiglist. One of the most affordable places in town, and she responded so fast, got me for a weekend and was so super pleasant  Sam was so down to earth and just the funny casual girl that I am. My eyelashes look beautiful and she really took the time to perfect them. I made my next fill appointment before I even left. I love that I will never wear mascara again. Read Less
Chanele R.
7 Dec 2016
REPORT
Mistakes happen, but I am terribly disappointed with my experience with this salon. I ordered a Groupon for a mani-pedi with Bri. I wanted to have the mani-pedi ahead of my vacation, so I made the app... Read More
Mistakes happen, but I am terribly disappointed with my experience with this salon. I ordered a Groupon for a mani-pedi with Bri. I wanted to have the mani-pedi ahead of my vacation, so I made the appointment for the day before I was leaving (and the only day I could do it), but Bri wrote the wrong day down in her planner. It was a simple mistake, but when I didn't show up on the wrong date, no one from the salon ever contacted me, despite taking my phone number when I booked. Since I didn't know that I had "missed" my appointment, I made the trek from Spokane to CdA in heavy rain only to find the salon closed tight. Someone eventually showed up, but I was told that Bri was busy and no one else could step in for her, despite recognizing it was her mistake. I was told that I could be rescheduled for a time *eight hours* in the future, which I refused to accept. To her credit, Bri did work with Groupon to allow me a refund, but it ended up being only Groupon bucks, not actually a refund. Plus, I had to find a last minute place to get in for just a manicure before my trip, costing me even more money. The entire experience was unprofessional. By not calling to check on the missed appointment, it said to me that they didn't believe they could have made a mistake and the problem must be on the customer's end. It's just good business to follow up, especially if you require a telephone number to make a booking. Read Less
Kiley C.
21 Feb 2015
REPORT
Studio E'lan is such a wonderful salon. All the girls do an amazing job both with hair and nails and are so nice and welcoming. I have been going to Becky for 5+ years now and I couldn't ask for a bet... Read More
Studio E'lan is such a wonderful salon. All the girls do an amazing job both with hair and nails and are so nice and welcoming. I have been going to Becky for 5+ years now and I couldn't ask for a better hair stylist. She always does my hair perfectly and gives me fun new ideas to try. I'm having Becky and the girls do my hair and my bridesmaids hair for my wedding, they are the only girls I would trust to make my special day perfect! The salon brings such a fun environment and I feel so pampered every time I go. Read Less
Lianne G.
28 Oct 2014
REPORT
I have been a client of Studio Elan for over 2 years. I have always received great customer service as well as perfect hair at a fraction of the cost other salons in town charge. My hair is very dark ... Read More
I have been a client of Studio Elan for over 2 years. I have always received great customer service as well as perfect hair at a fraction of the cost other salons in town charge. My hair is very dark and Rebecca Cerrillo of Studio Elan is the only stylist I've been to yet who gets it right every time. She goes above and beyond for her clientele and actually listens. I am a picky girl and I can honestly say I would recommend this salon to anyone. Read Less
Jessie C.
21 Sep 2014
REPORT
all the service I ever experienced was really good, but my nail tech and hair dresser both left and I was never impressed with the hair and nails by anyone else so I will not be going back anytime soo... Read More
all the service I ever experienced was really good, but my nail tech and hair dresser both left and I was never impressed with the hair and nails by anyone else so I will not be going back anytime soon. Read Less
Coryelle S.
4 Feb 2014
REPORT
The owner of this salon was rude and opinionated. She told me I could get my nails painted then did them herself (although lacking experience) meanwhile trash talking "Asian" nail salons. She insulted... Read More
The owner of this salon was rude and opinionated. She told me I could get my nails painted then did them herself (although lacking experience) meanwhile trash talking "Asian" nail salons. She insulted me calling my nails "horrific" and hair "thin" and pressured me to color my hair then cut it when I simply asked for it to be curled again referencing it's dull color and split ends. Not to mention the style was less than satisfactory. In the end I was charged $40 for my nails being painted by an amateur, a few curls and a terrible experience. Read Less
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Book an Appointment
Online booking unavailable
Please call
(208) 665-2327
2415 North Government Way
Coeur d'Alene Idaho 83814
Business Hours
Monday
Mon
09:00AM-20:00PM
Tuesday
Tue
09:00AM-20:00PM
Wednesday
Wed
09:00AM-20:00PM
Thursday
Thu
09:00AM-20:00PM
Friday
Fri
09:00AM-20:00PM
Saturday
Sat
09:00AM-17:00PM
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know

Studio E'Lan

Coeur d'Alene, Idaho
(10)
2415 North Government Way
Coeur d'Alene Idaho 83814
Monday
09:00AM-20:00PM
Tuesday
09:00AM-20:00PM
Wednesday
09:00AM-20:00PM
Thursday
09:00AM-20:00PM
Friday
09:00AM-20:00PM
Saturday
09:00AM-17:00PM
Elizabeth Clark
6 Apr 2018
REPORT
Very disappointed with the lack of care, difficulty in getting a hold of anyone who works there, and disorganization of scheduling.
Alyssa A
6 Mar 2018
REPORT
Bought this as a Groupon... contacted the listed number (Bri) to schedule an appointment for my mani/pedi. It was extremely difficult to get a simple response back. I sometimes waited days for a respo... Read More
Bought this as a Groupon... contacted the listed number (Bri) to schedule an appointment for my mani/pedi. It was extremely difficult to get a simple response back. I sometimes waited days for a response. Availability was very limited with evenings or weekends, and it was weeks before there was an opening. I ended up requesting a credit back from Groupon due to the poor business and lack professional and prompt responses I received. I will give somebody else my business. Read Less
Meraki Dream
28 Nov 2017
REPORT
Faith Hall
6 Aug 2017
REPORT
Missy R.
29 Apr 2017
REPORT
I came in for a special I saw for eyelash extensions on craiglist. One of the most affordable places in town, and she responded so fast, got me for a weekend and was so super pleasant  Sam was so down... Read More
I came in for a special I saw for eyelash extensions on craiglist. One of the most affordable places in town, and she responded so fast, got me for a weekend and was so super pleasant  Sam was so down to earth and just the funny casual girl that I am. My eyelashes look beautiful and she really took the time to perfect them. I made my next fill appointment before I even left. I love that I will never wear mascara again. Read Less
Chanele R.
7 Dec 2016
REPORT
Mistakes happen, but I am terribly disappointed with my experience with this salon. I ordered a Groupon for a mani-pedi with Bri. I wanted to have the mani-pedi ahead of my vacation, so I made the app... Read More
Mistakes happen, but I am terribly disappointed with my experience with this salon. I ordered a Groupon for a mani-pedi with Bri. I wanted to have the mani-pedi ahead of my vacation, so I made the appointment for the day before I was leaving (and the only day I could do it), but Bri wrote the wrong day down in her planner. It was a simple mistake, but when I didn't show up on the wrong date, no one from the salon ever contacted me, despite taking my phone number when I booked. Since I didn't know that I had "missed" my appointment, I made the trek from Spokane to CdA in heavy rain only to find the salon closed tight. Someone eventually showed up, but I was told that Bri was busy and no one else could step in for her, despite recognizing it was her mistake. I was told that I could be rescheduled for a time *eight hours* in the future, which I refused to accept. To her credit, Bri did work with Groupon to allow me a refund, but it ended up being only Groupon bucks, not actually a refund. Plus, I had to find a last minute place to get in for just a manicure before my trip, costing me even more money. The entire experience was unprofessional. By not calling to check on the missed appointment, it said to me that they didn't believe they could have made a mistake and the problem must be on the customer's end. It's just good business to follow up, especially if you require a telephone number to make a booking. Read Less
Kiley C.
21 Feb 2015
REPORT
Studio E'lan is such a wonderful salon. All the girls do an amazing job both with hair and nails and are so nice and welcoming. I have been going to Becky for 5+ years now and I couldn't ask for a bet... Read More
Studio E'lan is such a wonderful salon. All the girls do an amazing job both with hair and nails and are so nice and welcoming. I have been going to Becky for 5+ years now and I couldn't ask for a better hair stylist. She always does my hair perfectly and gives me fun new ideas to try. I'm having Becky and the girls do my hair and my bridesmaids hair for my wedding, they are the only girls I would trust to make my special day perfect! The salon brings such a fun environment and I feel so pampered every time I go. Read Less
Lianne G.
28 Oct 2014
REPORT
I have been a client of Studio Elan for over 2 years. I have always received great customer service as well as perfect hair at a fraction of the cost other salons in town charge. My hair is very dark ... Read More
I have been a client of Studio Elan for over 2 years. I have always received great customer service as well as perfect hair at a fraction of the cost other salons in town charge. My hair is very dark and Rebecca Cerrillo of Studio Elan is the only stylist I've been to yet who gets it right every time. She goes above and beyond for her clientele and actually listens. I am a picky girl and I can honestly say I would recommend this salon to anyone. Read Less
Jessie C.
21 Sep 2014
REPORT
all the service I ever experienced was really good, but my nail tech and hair dresser both left and I was never impressed with the hair and nails by anyone else so I will not be going back anytime soo... Read More
all the service I ever experienced was really good, but my nail tech and hair dresser both left and I was never impressed with the hair and nails by anyone else so I will not be going back anytime soon. Read Less
Coryelle S.
4 Feb 2014
REPORT
The owner of this salon was rude and opinionated. She told me I could get my nails painted then did them herself (although lacking experience) meanwhile trash talking "Asian" nail salons. She insulted... Read More
The owner of this salon was rude and opinionated. She told me I could get my nails painted then did them herself (although lacking experience) meanwhile trash talking "Asian" nail salons. She insulted me calling my nails "horrific" and hair "thin" and pressured me to color my hair then cut it when I simply asked for it to be curled again referencing it's dull color and split ends. Not to mention the style was less than satisfactory. In the end I was charged $40 for my nails being painted by an amateur, a few curls and a terrible experience. Read Less
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know