This is my second time at this salon. I arrived as a walk-in 5 mins before they opened and wrote my name on the list. I was told I would be attended in 30 mins. Mind you this is around 10am on a Saturday and only three nail techs are working. I was finally attended after 40 mins of waiting for 3 other clients to get done. Upon sitting at the pedicure seat I was given a booklet with different pedicure selections. Usually I just go with the $32 mani/pedi combo, but I ended up picking the $45 mani/pedi combo which had a callus treatment (which I didn't really need) and a massage (the real reason I paid more). Let me start off by saying I worked as a hairstylist for about 15 years and have been getting mani/pedi for that or more. So with that said I am very observant and picky to say whose great at what they do. The best parts about the service was the massage chair, the warm water my feet were in and the light massage the lady did. The worst parts were the none existing pushing back of the cuticles, the none existing "cutting" of the cuticles, the filing of the nails and the messy one coat paint job. My hubby said I should complain, but for what i say. These asian ladies are full of excuses when you tell them they messed up (which she did when I mentioned there was dirt or bubbles in my nail, she just said my nail was messed up and redid it) and the convo is a struggle due to the language barrier. All in all, the experience was what I needed since I'm 7m preggos. These ladies need much more love and care for what they do. Read Less

Absolutely terrible customer service. I have been to this salon several times waiting anywhere from 20 minutes to an hour before deciding to leave. I even made an appointment only to be told 15 more minutes several times over and over again. They make you sign in and out your number next to your name. What s the point if they don't call or even attempt to try to actually get you in their salon. Read Less