29 Reviews

Kailua Nails

Kailua, Hawaii
Reviews
li lum
24 Jun 2018
REPORT
Can I give it zero stars? My first time there, went based on other reviews. Miserable experience. The technician cut into my toe and could not make the bleeding stop. He kept wiping it with the towel ... Read More
Can I give it zero stars? My first time there, went based on other reviews. Miserable experience. The technician cut into my toe and could not make the bleeding stop. He kept wiping it with the towel on which you rest your feet, getting blood on it, and using some blue solution from a tiny bottle. He also put my foot a few times back in the foot bath, which I am sure can’t be that sterile. I asked for some neosporin but they had none. I decided to forget about the pedicure and hobbled across the street to Safeway, where I got neosporin and a box of bandaids. All in all, no pedicure, $9 for a tube of neosporin and bandaids, and a throbbing toe. I sure hope they strerilize their equipment properly, and it won’t get infected. Not happy. Read Less
Kimberly Falzone
16 Jun 2018
REPORT
$10 eyebrow wax. Not the greatest though. Will try another salon next time.
Rachel W.
1 Mar 2018
REPORT
Got in at 10:20 for a 10:30 appointment which they said was a little too early. The woman that was doing my nails I couldn't really understand. She was very quiet, all of which is OK. I did the specia... Read More
Got in at 10:20 for a 10:30 appointment which they said was a little too early. The woman that was doing my nails I couldn't really understand. She was very quiet, all of which is OK. I did the special #1 package for rough heels and a manicure. They did an amazing job on the special spa service; my feet are definitely smoother. I did normal polish. The manicure wasn't painted all of the way to my cuticles which makes it look uneven. The paint is also a bit streaky under the top coat.  My pedicure is really nice and even. Not sure what caused the discrepancy.All in all, would go again. Maybe do gel instead or no paint at all. Read Less
Kealina E.
26 Feb 2018
REPORT
Best nail salon I've ever been to!Their prices don't break the bank, but by the looks of your nails after you'd never be able to tell. The owner, Sean, is very thorough when he does your acrylics, and... Read More
Best nail salon I've ever been to!Their prices don't break the bank, but by the looks of your nails after you'd never be able to tell. The owner, Sean, is very thorough when he does your acrylics, and makes sure that you walk out satisfied. He's friendly and talented and willing to fulfill any design request that you have. Read Less
Amanda Marie LeBlanc
5 Dec 2017
REPORT
My friend and I have only been here twice and on the second visit they remembered us! Even things we had spoken about in our last/first visit!! They are awesome! They take extra time to ensure they do... Read More
My friend and I have only been here twice and on the second visit they remembered us! Even things we had spoken about in our last/first visit!! They are awesome! They take extra time to ensure they do a perfect job! Even though I live in Kaneohe, this is now my salon! Read Less
Heather Shirai
27 Oct 2017
REPORT
Came to get a pedicure and my daughters had kid’s manicures based on the reviews and wasn’t disappointed. Relaxed and very friendly atmosphere. My girls were delighted with their nails and I could rel... Read More
Came to get a pedicure and my daughters had kid’s manicures based on the reviews and wasn’t disappointed. Relaxed and very friendly atmosphere. My girls were delighted with their nails and I could relax. I highly recommended them! Read Less
Victoria Olson
24 Oct 2017
REPORT
Great prices and really good customer service!
Olinda Amtsberg
21 Oct 2017
REPORT
Very nice and warm. Friendly staff. Clean. Best of all they speak English to you and not just to each other. Excellent experience. Would highly recommend.
Tania Joseph
15 Oct 2017
REPORT
MyLin was great! I got a mani and pedi and she was so attentive! Great customer service and very reasonable prices! Will definitely come back :)
Fran Sanchez
15 Sep 2017
REPORT
I have been going to Kailua Nails since May and am so pleased with the outcome! The workmanship is superb! I highly recommend them to all.
Jeyla M.
23 Aug 2017
REPORT
Friendly owner. Good parking. Nice text service to confirm appointment. Owner brought her loud and annoying kid into the salon that was screaming for the entire time we were there. $55 for a gel pedic... Read More
Friendly owner. Good parking. Nice text service to confirm appointment. Owner brought her loud and annoying kid into the salon that was screaming for the entire time we were there. $55 for a gel pedicure is absolutely overpriced. It didn't include anything special nor was the work outstanding. Didn't cut the cuticles nice. Employees didn't speak much. UV lights very very weak and old so my gel polish didn't dry properly and we had to do it again. I saw worse but sure i saw better. Mostly disappointed about the price. It just doesn't do the work justice. Too expensive compared to their qualities. Read Less
Aimee V.
11 Aug 2017
REPORT
Happy! Took time to do the job right. Very meticulous with the cuticle and callus removal :)
Christi C.
28 Jul 2017
REPORT
OMG.I love my nails and my nail tech Sean!!!I was browsing through yelp searching for a nail salon in Kailua and came across this one. A few bad apple reviews but that didn't stop me fromTrying it out... Read More
OMG.I love my nails and my nail tech Sean!!!I was browsing through yelp searching for a nail salon in Kailua and came across this one. A few bad apple reviews but that didn't stop me fromTrying it out myself.Messaged them on yelp and got a quick response and Sean was able to fit me in same day.I showed him pics of what I wanted and he gave me the exact same thing!!! I never went to a nail tech that was able to do exactly as the picture showed. I was thinking he would do something similar but did what was shown in the picture.I am so in love with my nails!!! And their prices are great too.Sean's mom is also the sweetest.I recommend this place to everyone. Don't knock it till you try it.Left pic: what I showed himRight pic: what I left with Read Less
Christel Peck
23 Jul 2017
REPORT
I had a great experience at Kailua nails yesterday. I've been to a few places around Kaneohe/Kailua area and have always been rushed through my appointment a dissatisfied. At Kailua nails, i felt at h... Read More
I had a great experience at Kailua nails yesterday. I've been to a few places around Kaneohe/Kailua area and have always been rushed through my appointment a dissatisfied. At Kailua nails, i felt at home and she took her time with me. She was very nice and did a great job on my feet. She actually took the time to give me a decent foot rub, which I needed! I will definitely be going back . Read Less
Narjis K.
15 Jul 2017
REPORT
Just had my nails done last night and I looooove them! I'm expecting my first child very soon and I wanted to make my nails shorter than usual and treat myself. Sean (idk if I spelled it right) did an... Read More
Just had my nails done last night and I looooove them! I'm expecting my first child very soon and I wanted to make my nails shorter than usual and treat myself. Sean (idk if I spelled it right) did an amazing job. My nails look beautiful and it made me feel great even though I'm so huge right now lol.  I also got a very nice pedicure from his mom and she made a beautiful flower design on my feet! The service was amazing and I loved the family atmosphere.  I look forward to bringing friends and family here.  I strongly recommend you give this place a try, you will not regret it.  I cannot wait for my next visit! Read Less
Mariana M.
7 Jul 2017
REPORT
IN LOVE WITH KAILUA NAILS! My nails look spectacular! I wish I lived on the island to get my nails done here all the time! They don't rush they make sure everything is done correctly and above all the... Read More
IN LOVE WITH KAILUA NAILS! My nails look spectacular! I wish I lived on the island to get my nails done here all the time! They don't rush they make sure everything is done correctly and above all they're all very very nice.I would definitely recommend this place to anyone! And I would suggest calling ahead of time to make an appointment :) Read Less
Sophia McC
20 Jun 2017
REPORT
Good prices, clean and concise work
Amber H.
30 May 2017
REPORT
I AM IN LOVE WITH MY NAILS AND WILL DEFINITELY GO BACK!! I never get my nails done because I'm a chronic nail bitter. However, I made the decision to try to grow out my nails and wanted a nail polish ... Read More
I AM IN LOVE WITH MY NAILS AND WILL DEFINITELY GO BACK!! I never get my nails done because I'm a chronic nail bitter. However, I made the decision to try to grow out my nails and wanted a nail polish that would last. After much search I found Kailua Nails Spa on Yelp. I read through most of the reviews and decided to take a chance and made an appointment through the Yelp app. I didn't think I would get a response right away nor would I get an appointment for the same day but I was wrong! Within minutes I was sent a response, then a phone call to schedule an appointment. I messaged them about 4:30PM and was able to book an appointment for 6:30PM! The service I received was a gel polish manicure. This is my first time going into a nail salon so I do not have much to compare it to. However, I had a pleasant experience and am extremely glad I chose Kailua Nail Spa. The salon is clean, friendly, and all of the nail technicians are nice (just like the other reviews have stated). Although it was close to their closing time I never felt like the technician was rushing me and the owner was extremely friendly and talked story with me and the other customer. This wonderful place is located next to The Shack (restaurant/bar) in Kailua, Oahu. Read Less
Nadia N Matthew Cotterman
17 Mar 2017
REPORT
I have been a customer at Kailua Nails for two years now and just love staff, they make sure you are satisfied every time. I always get the gel polish and pedicure which is definitely worth the pric... Read More
I have been a customer at Kailua Nails for two years now and just love staff, they make sure you are satisfied every time. I always get the gel polish and pedicure which is definitely worth the price! $82 may be steep for some, but it is definitely worth every penny with the great massages they give. You definitely get what you pay for at Kailua Nails! My mani and pedi always last me six to eight weeks with no chipping which is great! I totally recommend Kailua Nails if you want a clean and friendly nail salon that makes sure you are satisfied with every service you receive! Read Less
Terra Covington
15 Mar 2017
REPORT
My family and I have been loyal customers to Kailua Nails for 2 years now and it has truly been a blessing. I usually get a full set gel manicure. Sean the owner is a very honest, talented, genuine bu... Read More
My family and I have been loyal customers to Kailua Nails for 2 years now and it has truly been a blessing. I usually get a full set gel manicure. Sean the owner is a very honest, talented, genuine business man. The staff are professional as well. As I was reading the reviews it was quite disheartening to see that a customer didn't have the same experience as I did. This lady wrote a review and is constantly talking about how she was cut on the finger and over priced for a gel manicure and pedicure. The prices have been listed on the wall from the day I started going there and haven't changed. I feel deeply for Kailua nails. This is a ridiculous acquisition. I will definitely be keeping you guys in my prayers Kailua Nails and thanks for being such a calming spa for my family. God bless, what goes around comes around. Keep being great! Read Less
Gniraed Nair
13 Mar 2017
REPORT
I used to get my acrylic fills here with a gel color, and every time it was 25$. Decent price for decent work. Yesterday I decided to get a BASIC mani pedi with gel color. Nothing extra, nothing fancy... Read More
I used to get my acrylic fills here with a gel color, and every time it was 25$. Decent price for decent work. Yesterday I decided to get a BASIC mani pedi with gel color. Nothing extra, nothing fancy. It came to 85 dollars not including gratuities. There was a white board with the "specials" written on it and it clearly said gel pedi + mani 40 something bucks. The owner argued that I was not reading it correctly. Ok so... I looked at the prices for everything without the ge...l polish (since the owner tried to argue that the gel polish is what made the cost so high), and a Mani + pedi without gel polish was 37 dollars. This is stated not only on the website, but in the price list in the salon itself. I am confused how adding gel polish to this combo was an extra 50 dollars... that is COMPLETELY OUTRAGEOUS and I will not be going back. I did not even get to tip the men who did my mani and pedi since the cost was so high. I've gotten a better mani pedi with hot stones and paraffin wax AND gel color for 50 dollars at a different local salon. This place is a complete rip off, and my gel fingernail polish that cost an extra 50 dollars is already peeling off. Save the extra money and get your nails done somewhere else! See more Read Less
Bryanne S.
15 Feb 2017
REPORT
2/16: I called when they opened, and no one answered. I called again, and again, and even texted the number listed for texts on their site, but no one answered or responded. Thinking their phones were... Read More
2/16: I called when they opened, and no one answered. I called again, and again, and even texted the number listed for texts on their site, but no one answered or responded. Thinking their phones were down, I decided to drive out there. When I walked in, an hour after they opened, an older lady asked if I had an appointment. When I told her I tried to call and make one, but no one had answered, they said "that's because the person who answers the phone isn't here." Then they said the person who does fills isn't there, either. So, I left. They *may* do great nails but since they're unavailable to new customers, I guess I'll never know. Headed to another spot and hopefully, I'll find a new nail tech to be my regular go-to.Update 2/17 in response to their erroneous reply below:AFTER walking in, (an hour after the salon opened and after calling numerous times and texting without ANY reply) I posted the Yelp review and THEN was texted back by someone saying the phone lines must be down (they weren't) and then sent more texts about what services I wanted when I clearly said I was going somewhere else. There was no "last minute" call or walk-in and I told the two employees on site that I wanted a fill AND a pedicure but they just stared at me. No one offered to accommodate me and NO ONE said I could make an appointment. They just said the person who answers the phone isn't there nor is the person who does fills and then stared at me like I was from planet Mars. While I was across the street getting the services I was in search of, I received numerous annoying phone calls from different numbers telling me to delete this review which is harassment at its finest. I'm not deleting my review because it's my honest experience and being asked to do so is not only tacky, it's a bad business practice. Final note: while at Kailua Happy Nails across the street, another woman came in and asked for a fill and said "I was calling Kailua Nails and no one would answer the phone. So I came here." That was almost noon. Clearly this salon has issues. I will never return to this salon and warn any potential new clients to avoid doing business with them. They clearly don't have enough staff to service customers or even answer the phone during posted business hours nor do they know what customer service is, as is demonstrated by their response below.(And now they are straight up lying. I WAS called and asked to delete my review multiple times. I ended up blocking the phone numbers because it was annoying.)Update: the person below has kept editing their comment so now it reflects a much more professional response in the beginning. If they had responded this way initially, things wouldn't have gone as far as they did. I was nice and honest in my initial review. I hope they learn that arguing or insinuating that a customer is lying is NOT the way to do business. Read Less
Jeff Lawton
30 Jan 2017
REPORT
Keli is great
Nina Perez
12 Oct 2016
REPORT
Someone else actually recommended this salon to me and I thought I would be happy. There are a couple of things I was not happy with though. First, the price for a gel manicure and pedicure are ridicu... Read More
Someone else actually recommended this salon to me and I thought I would be happy. There are a couple of things I was not happy with though. First, the price for a gel manicure and pedicure are ridiculous. $65 dollars is way overpriced in my opinion. I got a gel manicure a few days ago and the polish is already lifting. (This usually should last 2 weeks.) They also didn't have matching colors for the gel polish so that my feet could match so I had to get red on my toes and pink on my hands. Read Less
Casey Madden
8 Sep 2016
REPORT
The most thorough and fantastic pedicure I've had in a long time. Thank you Kailua Nails!
Maya Johnson
3 Jun 2016
REPORT
Kailua Nails is a wonderful salon! I've heard people talk about what a nice experience they've had at this establishment, and I finally got a chance to get a pedicure here. Loved every minute of my pe... Read More
Kailua Nails is a wonderful salon! I've heard people talk about what a nice experience they've had at this establishment, and I finally got a chance to get a pedicure here. Loved every minute of my pedicure and massage! The staff was attentive and friendly, and the salon was clean and comfortable. I highly recommend this nail salon! Read Less
Megan Concepcion
21 Nov 2015
REPORT
Diver Down
4 Nov 2015
REPORT
This place has been amazing every time I've been there. I'm not sure why they're not super packed but they never are. I never feel rushed and always feel welcomed. For sure don't use them if you don't... Read More
This place has been amazing every time I've been there. I'm not sure why they're not super packed but they never are. I never feel rushed and always feel welcomed. For sure don't use them if you don't have time. Lol. They are very thorough and take their time which I love. Great prices too! Read Less
Brenda-Lee Hillebrenner
27 Dec 2013
REPORT
Excellent prices! Great place for a mani-pedi party for girls. Have had 2 parties for my 12 and up daughters here.
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(808) 230-8866
1051 Keolu Drive
Kailua Hawaii 96734
Business Hours
Monday
Mon
10:00AM-19:00PM
Tuesday
Tue
10:00AM-19:00PM
Wednesday
Wed
10:00AM-19:00PM
Thursday
Thu
10:00AM-19:00PM
Friday
Fri
10:00AM-19:00PM
Saturday
Sat
10:00AM-19:30PM
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Kailua Nails

Kailua, Hawaii
(29)
1051 Keolu Drive
Kailua Hawaii 96734
Monday
10:00AM-19:00PM
Tuesday
10:00AM-19:00PM
Wednesday
10:00AM-19:00PM
Thursday
10:00AM-19:00PM
Friday
10:00AM-19:00PM
Saturday
10:00AM-19:30PM
li lum
24 Jun 2018
REPORT
Can I give it zero stars? My first time there, went based on other reviews. Miserable experience. The technician cut into my toe and could not make the bleeding stop. He kept wiping it with the towel ... Read More
Can I give it zero stars? My first time there, went based on other reviews. Miserable experience. The technician cut into my toe and could not make the bleeding stop. He kept wiping it with the towel on which you rest your feet, getting blood on it, and using some blue solution from a tiny bottle. He also put my foot a few times back in the foot bath, which I am sure can’t be that sterile. I asked for some neosporin but they had none. I decided to forget about the pedicure and hobbled across the street to Safeway, where I got neosporin and a box of bandaids. All in all, no pedicure, $9 for a tube of neosporin and bandaids, and a throbbing toe. I sure hope they strerilize their equipment properly, and it won’t get infected. Not happy. Read Less
Kimberly Falzone
16 Jun 2018
REPORT
$10 eyebrow wax. Not the greatest though. Will try another salon next time.
Rachel W.
1 Mar 2018
REPORT
Got in at 10:20 for a 10:30 appointment which they said was a little too early. The woman that was doing my nails I couldn't really understand. She was very quiet, all of which is OK. I did the specia... Read More
Got in at 10:20 for a 10:30 appointment which they said was a little too early. The woman that was doing my nails I couldn't really understand. She was very quiet, all of which is OK. I did the special #1 package for rough heels and a manicure. They did an amazing job on the special spa service; my feet are definitely smoother. I did normal polish. The manicure wasn't painted all of the way to my cuticles which makes it look uneven. The paint is also a bit streaky under the top coat.  My pedicure is really nice and even. Not sure what caused the discrepancy.All in all, would go again. Maybe do gel instead or no paint at all. Read Less
Kealina E.
26 Feb 2018
REPORT
Best nail salon I've ever been to!Their prices don't break the bank, but by the looks of your nails after you'd never be able to tell. The owner, Sean, is very thorough when he does your acrylics, and... Read More
Best nail salon I've ever been to!Their prices don't break the bank, but by the looks of your nails after you'd never be able to tell. The owner, Sean, is very thorough when he does your acrylics, and makes sure that you walk out satisfied. He's friendly and talented and willing to fulfill any design request that you have. Read Less
Amanda Marie LeBlanc
5 Dec 2017
REPORT
My friend and I have only been here twice and on the second visit they remembered us! Even things we had spoken about in our last/first visit!! They are awesome! They take extra time to ensure they do... Read More
My friend and I have only been here twice and on the second visit they remembered us! Even things we had spoken about in our last/first visit!! They are awesome! They take extra time to ensure they do a perfect job! Even though I live in Kaneohe, this is now my salon! Read Less
Heather Shirai
27 Oct 2017
REPORT
Came to get a pedicure and my daughters had kid’s manicures based on the reviews and wasn’t disappointed. Relaxed and very friendly atmosphere. My girls were delighted with their nails and I could rel... Read More
Came to get a pedicure and my daughters had kid’s manicures based on the reviews and wasn’t disappointed. Relaxed and very friendly atmosphere. My girls were delighted with their nails and I could relax. I highly recommended them! Read Less
Victoria Olson
24 Oct 2017
REPORT
Great prices and really good customer service!
Olinda Amtsberg
21 Oct 2017
REPORT
Very nice and warm. Friendly staff. Clean. Best of all they speak English to you and not just to each other. Excellent experience. Would highly recommend.
Tania Joseph
15 Oct 2017
REPORT
MyLin was great! I got a mani and pedi and she was so attentive! Great customer service and very reasonable prices! Will definitely come back :)
Fran Sanchez
15 Sep 2017
REPORT
I have been going to Kailua Nails since May and am so pleased with the outcome! The workmanship is superb! I highly recommend them to all.
Jeyla M.
23 Aug 2017
REPORT
Friendly owner. Good parking. Nice text service to confirm appointment. Owner brought her loud and annoying kid into the salon that was screaming for the entire time we were there. $55 for a gel pedic... Read More
Friendly owner. Good parking. Nice text service to confirm appointment. Owner brought her loud and annoying kid into the salon that was screaming for the entire time we were there. $55 for a gel pedicure is absolutely overpriced. It didn't include anything special nor was the work outstanding. Didn't cut the cuticles nice. Employees didn't speak much. UV lights very very weak and old so my gel polish didn't dry properly and we had to do it again. I saw worse but sure i saw better. Mostly disappointed about the price. It just doesn't do the work justice. Too expensive compared to their qualities. Read Less
Aimee V.
11 Aug 2017
REPORT
Happy! Took time to do the job right. Very meticulous with the cuticle and callus removal :)
Christi C.
28 Jul 2017
REPORT
OMG.I love my nails and my nail tech Sean!!!I was browsing through yelp searching for a nail salon in Kailua and came across this one. A few bad apple reviews but that didn't stop me fromTrying it out... Read More
OMG.I love my nails and my nail tech Sean!!!I was browsing through yelp searching for a nail salon in Kailua and came across this one. A few bad apple reviews but that didn't stop me fromTrying it out myself.Messaged them on yelp and got a quick response and Sean was able to fit me in same day.I showed him pics of what I wanted and he gave me the exact same thing!!! I never went to a nail tech that was able to do exactly as the picture showed. I was thinking he would do something similar but did what was shown in the picture.I am so in love with my nails!!! And their prices are great too.Sean's mom is also the sweetest.I recommend this place to everyone. Don't knock it till you try it.Left pic: what I showed himRight pic: what I left with Read Less
Christel Peck
23 Jul 2017
REPORT
I had a great experience at Kailua nails yesterday. I've been to a few places around Kaneohe/Kailua area and have always been rushed through my appointment a dissatisfied. At Kailua nails, i felt at h... Read More
I had a great experience at Kailua nails yesterday. I've been to a few places around Kaneohe/Kailua area and have always been rushed through my appointment a dissatisfied. At Kailua nails, i felt at home and she took her time with me. She was very nice and did a great job on my feet. She actually took the time to give me a decent foot rub, which I needed! I will definitely be going back . Read Less
Narjis K.
15 Jul 2017
REPORT
Just had my nails done last night and I looooove them! I'm expecting my first child very soon and I wanted to make my nails shorter than usual and treat myself. Sean (idk if I spelled it right) did an... Read More
Just had my nails done last night and I looooove them! I'm expecting my first child very soon and I wanted to make my nails shorter than usual and treat myself. Sean (idk if I spelled it right) did an amazing job. My nails look beautiful and it made me feel great even though I'm so huge right now lol.  I also got a very nice pedicure from his mom and she made a beautiful flower design on my feet! The service was amazing and I loved the family atmosphere.  I look forward to bringing friends and family here.  I strongly recommend you give this place a try, you will not regret it.  I cannot wait for my next visit! Read Less
Mariana M.
7 Jul 2017
REPORT
IN LOVE WITH KAILUA NAILS! My nails look spectacular! I wish I lived on the island to get my nails done here all the time! They don't rush they make sure everything is done correctly and above all the... Read More
IN LOVE WITH KAILUA NAILS! My nails look spectacular! I wish I lived on the island to get my nails done here all the time! They don't rush they make sure everything is done correctly and above all they're all very very nice.I would definitely recommend this place to anyone! And I would suggest calling ahead of time to make an appointment :) Read Less
Sophia McC
20 Jun 2017
REPORT
Good prices, clean and concise work
Amber H.
30 May 2017
REPORT
I AM IN LOVE WITH MY NAILS AND WILL DEFINITELY GO BACK!! I never get my nails done because I'm a chronic nail bitter. However, I made the decision to try to grow out my nails and wanted a nail polish ... Read More
I AM IN LOVE WITH MY NAILS AND WILL DEFINITELY GO BACK!! I never get my nails done because I'm a chronic nail bitter. However, I made the decision to try to grow out my nails and wanted a nail polish that would last. After much search I found Kailua Nails Spa on Yelp. I read through most of the reviews and decided to take a chance and made an appointment through the Yelp app. I didn't think I would get a response right away nor would I get an appointment for the same day but I was wrong! Within minutes I was sent a response, then a phone call to schedule an appointment. I messaged them about 4:30PM and was able to book an appointment for 6:30PM! The service I received was a gel polish manicure. This is my first time going into a nail salon so I do not have much to compare it to. However, I had a pleasant experience and am extremely glad I chose Kailua Nail Spa. The salon is clean, friendly, and all of the nail technicians are nice (just like the other reviews have stated). Although it was close to their closing time I never felt like the technician was rushing me and the owner was extremely friendly and talked story with me and the other customer. This wonderful place is located next to The Shack (restaurant/bar) in Kailua, Oahu. Read Less
Nadia N Matthew Cotterman
17 Mar 2017
REPORT
I have been a customer at Kailua Nails for two years now and just love staff, they make sure you are satisfied every time. I always get the gel polish and pedicure which is definitely worth the pric... Read More
I have been a customer at Kailua Nails for two years now and just love staff, they make sure you are satisfied every time. I always get the gel polish and pedicure which is definitely worth the price! $82 may be steep for some, but it is definitely worth every penny with the great massages they give. You definitely get what you pay for at Kailua Nails! My mani and pedi always last me six to eight weeks with no chipping which is great! I totally recommend Kailua Nails if you want a clean and friendly nail salon that makes sure you are satisfied with every service you receive! Read Less
Terra Covington
15 Mar 2017
REPORT
My family and I have been loyal customers to Kailua Nails for 2 years now and it has truly been a blessing. I usually get a full set gel manicure. Sean the owner is a very honest, talented, genuine bu... Read More
My family and I have been loyal customers to Kailua Nails for 2 years now and it has truly been a blessing. I usually get a full set gel manicure. Sean the owner is a very honest, talented, genuine business man. The staff are professional as well. As I was reading the reviews it was quite disheartening to see that a customer didn't have the same experience as I did. This lady wrote a review and is constantly talking about how she was cut on the finger and over priced for a gel manicure and pedicure. The prices have been listed on the wall from the day I started going there and haven't changed. I feel deeply for Kailua nails. This is a ridiculous acquisition. I will definitely be keeping you guys in my prayers Kailua Nails and thanks for being such a calming spa for my family. God bless, what goes around comes around. Keep being great! Read Less
Gniraed Nair
13 Mar 2017
REPORT
I used to get my acrylic fills here with a gel color, and every time it was 25$. Decent price for decent work. Yesterday I decided to get a BASIC mani pedi with gel color. Nothing extra, nothing fancy... Read More
I used to get my acrylic fills here with a gel color, and every time it was 25$. Decent price for decent work. Yesterday I decided to get a BASIC mani pedi with gel color. Nothing extra, nothing fancy. It came to 85 dollars not including gratuities. There was a white board with the "specials" written on it and it clearly said gel pedi + mani 40 something bucks. The owner argued that I was not reading it correctly. Ok so... I looked at the prices for everything without the ge...l polish (since the owner tried to argue that the gel polish is what made the cost so high), and a Mani + pedi without gel polish was 37 dollars. This is stated not only on the website, but in the price list in the salon itself. I am confused how adding gel polish to this combo was an extra 50 dollars... that is COMPLETELY OUTRAGEOUS and I will not be going back. I did not even get to tip the men who did my mani and pedi since the cost was so high. I've gotten a better mani pedi with hot stones and paraffin wax AND gel color for 50 dollars at a different local salon. This place is a complete rip off, and my gel fingernail polish that cost an extra 50 dollars is already peeling off. Save the extra money and get your nails done somewhere else! See more Read Less
Bryanne S.
15 Feb 2017
REPORT
2/16: I called when they opened, and no one answered. I called again, and again, and even texted the number listed for texts on their site, but no one answered or responded. Thinking their phones were... Read More
2/16: I called when they opened, and no one answered. I called again, and again, and even texted the number listed for texts on their site, but no one answered or responded. Thinking their phones were down, I decided to drive out there. When I walked in, an hour after they opened, an older lady asked if I had an appointment. When I told her I tried to call and make one, but no one had answered, they said "that's because the person who answers the phone isn't here." Then they said the person who does fills isn't there, either. So, I left. They *may* do great nails but since they're unavailable to new customers, I guess I'll never know. Headed to another spot and hopefully, I'll find a new nail tech to be my regular go-to.Update 2/17 in response to their erroneous reply below:AFTER walking in, (an hour after the salon opened and after calling numerous times and texting without ANY reply) I posted the Yelp review and THEN was texted back by someone saying the phone lines must be down (they weren't) and then sent more texts about what services I wanted when I clearly said I was going somewhere else. There was no "last minute" call or walk-in and I told the two employees on site that I wanted a fill AND a pedicure but they just stared at me. No one offered to accommodate me and NO ONE said I could make an appointment. They just said the person who answers the phone isn't there nor is the person who does fills and then stared at me like I was from planet Mars. While I was across the street getting the services I was in search of, I received numerous annoying phone calls from different numbers telling me to delete this review which is harassment at its finest. I'm not deleting my review because it's my honest experience and being asked to do so is not only tacky, it's a bad business practice. Final note: while at Kailua Happy Nails across the street, another woman came in and asked for a fill and said "I was calling Kailua Nails and no one would answer the phone. So I came here." That was almost noon. Clearly this salon has issues. I will never return to this salon and warn any potential new clients to avoid doing business with them. They clearly don't have enough staff to service customers or even answer the phone during posted business hours nor do they know what customer service is, as is demonstrated by their response below.(And now they are straight up lying. I WAS called and asked to delete my review multiple times. I ended up blocking the phone numbers because it was annoying.)Update: the person below has kept editing their comment so now it reflects a much more professional response in the beginning. If they had responded this way initially, things wouldn't have gone as far as they did. I was nice and honest in my initial review. I hope they learn that arguing or insinuating that a customer is lying is NOT the way to do business. Read Less
Jeff Lawton
30 Jan 2017
REPORT
Keli is great
Nina Perez
12 Oct 2016
REPORT
Someone else actually recommended this salon to me and I thought I would be happy. There are a couple of things I was not happy with though. First, the price for a gel manicure and pedicure are ridicu... Read More
Someone else actually recommended this salon to me and I thought I would be happy. There are a couple of things I was not happy with though. First, the price for a gel manicure and pedicure are ridiculous. $65 dollars is way overpriced in my opinion. I got a gel manicure a few days ago and the polish is already lifting. (This usually should last 2 weeks.) They also didn't have matching colors for the gel polish so that my feet could match so I had to get red on my toes and pink on my hands. Read Less
Casey Madden
8 Sep 2016
REPORT
The most thorough and fantastic pedicure I've had in a long time. Thank you Kailua Nails!
Maya Johnson
3 Jun 2016
REPORT
Kailua Nails is a wonderful salon! I've heard people talk about what a nice experience they've had at this establishment, and I finally got a chance to get a pedicure here. Loved every minute of my pe... Read More
Kailua Nails is a wonderful salon! I've heard people talk about what a nice experience they've had at this establishment, and I finally got a chance to get a pedicure here. Loved every minute of my pedicure and massage! The staff was attentive and friendly, and the salon was clean and comfortable. I highly recommend this nail salon! Read Less
Megan Concepcion
21 Nov 2015
REPORT
Diver Down
4 Nov 2015
REPORT
This place has been amazing every time I've been there. I'm not sure why they're not super packed but they never are. I never feel rushed and always feel welcomed. For sure don't use them if you don't... Read More
This place has been amazing every time I've been there. I'm not sure why they're not super packed but they never are. I never feel rushed and always feel welcomed. For sure don't use them if you don't have time. Lol. They are very thorough and take their time which I love. Great prices too! Read Less
Brenda-Lee Hillebrenner
27 Dec 2013
REPORT
Excellent prices! Great place for a mani-pedi party for girls. Have had 2 parties for my 12 and up daughters here.
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