My original set of nails did not last. However, upon hearing about my poor experience, the owner of Cocanails contacted me and offered to fix the problem herself. Tamara (the owner) did a great job of fixing the situation. While correcting my nails, she was sure to call over the original nail tech to ensure that she understood what errors were made and how to correct them. I was very impressed by Tamara's customer service and how she handled the situation. Though my first experience was not positive, my corrected set of nails looks beautiful and is holding up much better! Read Less

My name is Vanessa and I just moved to the area from Florida. I had an amazing experience with Nicole. It was my first time trying SNS and my nails turned out beautiful!! Nicole was personable and funny. The atmosphere was very relaxing. I will definitely be returning!! Read Less

I'm late posting this, but I am so elated that I found this gem! The ladies in this nail salon feel like family, and their work is perfection (says me the Virgo!)...and that's a pretty high standard. The music is divine...I love how they play jazz renditions of popular songs. That aside, it is very clean and far from pretentious. Love this place!!! Read Less

Hands down, this salon is the best salon I have gone to (and I have tried PLENTY). They stay true to their name and to their commitments to the customer. It is clean, friendly, inviting, and quiet. What else could you look for when you are trying to relax and get spa services done? Tamara, the owner, is an absolute delight, and Nicole did a fantastic job on my French gel pedicure. Be sure to check this place out :) Read Less

This place is AMAZING! It's been a couple weeks and I am still raving about it to my friends! The service was top notch and the staff was very personable, professional and attentive! Both myself and my fiancee got pedicures and they still look fresh! These were the most thorough cleaning, grooming and pampering pedicures that either of us ever had! And the owner is a fantastic lady! I will be back, in fact I plan to take my entire bridal party to cocanails to get our feet and nails done for the big day! Thank you ladies you are wonderful! Read Less

Hands down, the greatest nail salon I've ever been to. These women are so beautiful inside and out. Strong, intelligent, and so TALENTED!! They're like family now and I don't think I'll ever find another salon like this one. Just a few things to know before going: 1. You will need an appointment or you will need to be okay with waiting (if they can fit you in). Their time is valuable and their standing appointments take precedence but they can also be very accommodating. 2.... This is not a discount nail salon. The word "Upscale" is in the name of the business for a reason. So this salon may not be for everyone. 3. THEY DO NOT PLAY GAMES! If you have a bad attitude or are in a bad mood, check that at the door or find another salon. All the love and support. #blackownedbusiness #qualitywork #womenpowered See More Read Less

Tamera is awesome! My boyfriend and I came in not having an appointment and they took us immediately! The salon is clean, the employees are polite, and my nails look amazing! I will be a forever client of yours! Read Less

Good customer service but she did a terrible job on my set of acrylics. She charged me 5 or 10 dollars to shape my nails the way I wanted to be (coffin). As she's filing down my nails I felt that she was little bit close to my skin but I let her do her job. Of course she gets too close and my pinky ended up bleeding. Its happened before at different nail salons but I felt that she didn't even know she was getting too close... She kept getting closer and closer and hits the same spot so I flinched for her to notice. She filed down my skin couple more times and my set of nails finally finished. She did a horrible job executing the shape I asked for and Im so annoyed that I had to pay extra for it. Overall I give them 1 star because I hate the way my nails look, they are SUPER PRICEY and I will not be back ever. Read Less

Best place to come and relax and enjoy a luxury service! Yes the ladies are very professional and knowledgeable. Jazz music is calm and pleasant. Must say it's worth every star it receives. Thank you CocaNails!!! Read Less

I definitely got UPSCALE service. My nails came out amazing!!!😍😍 I am referring all of my girls to this place!!!! Yeeesss !!!! I finally found a place that does my nails how I like them!!!!😘😍😍😍😍 Read Less

I had one of the best pedicures by Erica. She did an amazingly thorough job with a deft hand and pleasant attitude. The vibe in the shop added to the experience. If you want pampering it's a must visit location. Kudos to Tamara! Read Less

Tamara and her team were wonderful! We came here for a pre wedding mani/pedi day and they were extremely attentive and focused on our needs. The quality of their work and the overall environment was more than we could have asked for. It truly felt like a family. Erika did a great job on my pedicure and manicure with SNS. I recommend this place for anyone with an event or who just wants to come in, unwind, and receive a good and quality time. Read Less

I came here for the reviews and they were totally right. I got SNS done and they've lasted three weeks perfectly, I have done two spartan races (mud races) in between and my nails were still impeccable, I also work at a restaurant so I'm constantly washing my hands. I'm very happy with the results, will be back. Read Less

The woman who performed my service was very kind, but the owner went off on both of us for speaking Spanish to each other in her salon. After I left, my nail polish started to bubble and crack and when I went back the owner gave me a huge attitude and blamed me for the problem. I called the next day because the same thing was happening again and the owner yelled and cursed me out over the phone... I'm a pretty laid back person and rarely leave reviews, but this experience was crazy! I laugh about how ridiculous she was now, but I think it's fair to leave a warning for any customer who encounters her and any employee who's considering working for her. Read Less

This salon has very friendly, warm, and dedicated people. They love what they do. I got my SNS colored nails done from this salon, it was just $40 and they looked exact how I wanted them to look like. They have more than 30 colors to offer for SNS nails. It's at a convenient location for me to go to in Smyrna and I have made it my regular now! Read Less

I felt underwhelmed and really disappointed. I got a basic manicure. It was $16 (Im used to paying $12 at neighboring salons), but I thought it'd be a little treat and more high end than I'm used to. The colorselection was slim (maybe 25% of what I typically see). My nail tech was really sweet and was trying her best. They were understaffed and the owner came over to ask my tech when she would be done and it felt rushed from there. I left with a subpar pricey manicure and won't be going back. Read Less

I've been going to Cocanails for about 2 months now and I absolutely love it! I am always greeted with a smile and they do such a great job. My SNS manucure always looks phenomenal and holds up nicely with the wear and tear of life. Definitely recommend Cocoanails :) Read Less

I went here with some of my coworkers during our lunch hour. The people were really friendly and accommodated all five of us. We all sat and got pedicures and manicures together. My service just okay. I got a gel manicure and a regular pedicure. The polish wasn't very smooth on my toes and the gel was okay. Normally my gel manicures can last a few weeks, but this one chipped after a week.Like I said, the people working there were so friendly and fun, but the service was a little slow. Great people though!Be sure you have a reservation when you go here because reservations are required when you go here. If you don't have one, you'll likely be turned away, unless they're having a slower day. Read Less

Love my SNS nails. Very durable, neat and look great! I have gotten several compliments. I am currently working in Arizona and can't wait to get back to Georgia so you can have my nails looking great again!! Read Less

As soon as I walked in I noticed how cleverly they had the polish arranged and was greeted promptly. Very relaxing atmosphere with jazz playing. Dyanna did a great job on my pedi & mani. Refreshing to have conversation with someone that understands your language.I will be going back. Read Less

Nickel and dime. Paid $40 for Gel PC on my hands and regular polish on my toes. Didn't even receive slippers was told slippers was an extra fee. Once I got to the payment area, I asked for a break down of services because $40 is extremely high for the services I received. I was charged $5 to take off my Gel to put it back on. Now keep in mind I also paid $22 for the polish change itself and $13 for the polish change on my toes. My nail tech was sweet but very new to the salon so the quality of work was not worth the price. Very disappointed at the owner and how she responded to my questions about pricing. I am a Master Cosmetologist and Educator, I have been in the industry a long time and I have also been receiving beauty services a long time. Not the worst experience but I wont return!!! Read Less

Was out of town and wanted to get a service to repair a nail that had just broken. Walked in and was denied a service to get it repaired, "we don't just repair one nail!" I was told only if I'd be getting another service. I told the tech that it's ok. When I walked out with my baby in my arms, I turned back and saw the nail tech lock the door behind me. Never have I received that type of treatment, any other nail shop would be happy to just repair that one nail. I guess it wasn't worth their time or money to accommodate. Read Less

I feel terrible for having to write anything negative about this black owned nail salon but I had such a bad experience that I needed to share it, in hopes that they will not do this to anyone else:This was my first experience here. I wanted a gel mani and pedi. It took about an hour and a half to complete my pedicure and fortunately, it turned out ok. However, instead of soaking my nails (I had on gel polish) while I sat, they waited until after that hour and a half to start on my nails. The woman who appeared to be the owner KNEW I had gel nails. And instead of assisting the girl doing my pedicure, she sat in the back and laughed at tv. Because I was pressed for time, they suggested I have my gel polished "buffed" off instead of soaked.Well...here I am now with nails that have ridges the size of the Appalachian mountains and chunks of my natural nail bed chipped away! I even had to suggest she use the buffer to smooth my nails after she filed them, smh. I nicely asked that I go ahead and pay with no polish because my nails looked rough after using the buffer instead of soaking them.The owner said, "they would have been rough anyway..." Instead of offering a, "I'm sorry you're not happy with your service," she attempted to initiate an argument with me.I would not recommend this place to anyone. They did say they take appointments only (usually). Perhaps they have more skilled techs on call.I hope the best for this place and hope this review provides some sort of lesson in customer satisfaction. Read Less