DONT WASTE YOUR $$$$ They did a terrible job when I ask them to fix it they wouldn't I did not leave a tip and yes they are mad I do not recommend this to anyone they are terrible my toes don't even match my fingers she cut their nails down too short on two of my fingers I look terrible Read Less

Place is very clean, nail techs are very nice.. I would give this place five stars but when i went to get my nails done last Thursday the nail tech was stressing trying to give me the cheapest product and save me money. By Monday my nails were chipping and breaking off. Can't say I would go back. cheap isn't always good. Read Less

Walked in & Ann did an exceptional job on both my hands & feet. I had shellac on both my hands & feet, & even though I hadn't completely explained I had shellac on my toes, she handled it like a pro!! HIGHLY recommend Crystal Nails & Ann!!! Read Less

The salon is clean and the staff is very friendly. They usually recommend services but I've never felt rushed into choosing something or pushed to do a certain service. I haven't experienced any problems with the staff or services. My nails always look good and they last fairly long too. Read Less

One of the worst experiences EVER!  Went in for a polish change on my toenails, a new set of dipped nails on my fingernails. It should've been a clue when he stopped in the middle of one lady's pedicure and came over and started working on me.  I had to pick out a polish color, and everything I picked, something wrong with it... too light... no not that one... we finally made it through the toenails and started on my fingernails. We had to remove the old set of dipped nails. He wrapped me in acetone and foil and left. He went and did another complete pedicure and left me sitting with acetone on my hands for 30 minutes. It was on there so long that it not only removed the dip nails, but the tips as well. He was very quick in applying the new set of dip nails. However, he has it all over my cuticles as well as  around and underneath my fingernails. I gave him the benefit of the doubt assuming he would clean it up. He did not. When I pointed out that they were bumps etc., he proceeded to tell me how I was wrong.  When he finally finished, he put a topcoat on and put me under the UV light while he went to take care of another person, again!  After eight minutes he came back and did not (in typical fashion for gel topcoat) rub them down with alcohol. He put oil all over them.  I tried to point out that they would still be sticky and again he told me I was wrong.  Being a tourist, I started walking back to my hotel. By the  time I got back they were rough and dull.  No customer service here!   Don't waste your time or money!!!! Read Less

One star is way more than I would give them!!! All I wanted was a regular manicure with a design. Sat there for half an hour as nobody wanted to do it.... Just so they can give me some bullshit about it not lasting unless I went with a gel and it would cost more I didn't care about the cost I just wanted my nails done....DAMN!!! Read Less

Had one of the worst experiences ever here! Got acrylics and the lady got super glue all over me! The nails were wider then my finger nails, they looked hideous and had absolutely no shape... she made me bleed trying to file them then said she wasn't going to anymore because there was too much glue. They started lifting within 2 days!! Not to mention the French manicure she painted on was a straight line of white... not fitting the natural curve of a nail at ALL! So frustrating!!! Then asked me where her tip was at the end while I was paying! So unprofessional! Wouldn't go back there ever again! So disappointed!! Read Less

What a rip off. We went in for a menu pedi. All we wanted was a simple mani pedi. At no time did they explain that a deluxe would be an additional $10. They do not speak discernible English so we sat down for a rushed pedi. No hot stone.  A quick rub. No clear before the colour, and no final coat. There were huge gaps and my cuticles are still there. Worst pedi ever. Foot scraping is not a $10 add on. They should point to the price menu if we look at them and say we don't understand. Save your money. Read Less

I decided to take my powder acrylic nails off at home, due to the chipping and cracking. Once I removed the powder gel I noticed a green stain underneath my middle fingernail. I am disgusted to find out it is a fungus! Before seeing them (crystal nail), i have never had any fungus. The reason i came to them was because the place i went to on a regular basis didn't have enough technicians to do fill ins. I would not recommend this place to get anything done. I am so disgusted by what I found on my nail! I have 14 plus years experience in getting manicures. This is the first time I have ever experienced a fungus!! Read Less

RUSHED through my pedicure. Basic pedicure was $26 and the worst I've ever had... Told her I needed calluses removed and barely touched them. Then stood over me as I paid watching me tip. Won't be returning. Now I have to go get another pedicure in a few weeks. So frustrating!!!!! Read Less

Best nail salon I've ever been to. Everyone is very friendly I get very well taken care of. Tammy does a great job.Just saw the bad review left by Stephanie. I don't know what salon you when to but it wasn't this one. I've been going there for over a year and have never seen a guy working there. It's all women. Read Less

Best nail salon in Savannah by far. The only ones who take off gel nails the proper way, with acetone on cotton balls and foil wraps instead of trying to soak your hand in acetone! Plus manicures involve hot towels, as do pedicures- and I have yet to meet a staff member who I don't like. They also all wear uniforms, very professional. Plus their massage chairs are actually capable of messaging the neck! Read Less

I went to crystal nails with my 2 nieces and sister to have mani-pedi for nieces wedding. We were very disappointed with our experience there.  We were very rushed to get polish picked and seated for mani...my sister wanted French gels and got acrylic French nails...she wasn't really aware of what happens when you get gels.   My second Neice never got seated for mani and we were going to  have pedi she said never mind..we did have reservations. Pedis were all different depending on the tech...nothing out of the ordinary. The  worst part was the cost they charged us 10 each more then the menus on their website says...  I feel they took advantage of us being happy due to wedding I Will not go back there! Read Less

Not a very good experience here. Im visiting and my nails have gotten jacked up during my fun. My sis recommended this place. We walked in about 1 and was told they were all booked until 3:30. Okay, no biggie. I called and scheduled an appointment for 3:30 for an acrylics mani & regular pedi. The lady misheard me and said they have availability at 2:30. So that should have been a red flag. I ended up reserving a 4:30 slot. I get in 15 mins early and had to come back. I came back at 4:30 exactly and I had to wait 30 minutes. The woman that did my pedicure was nice enough. Overall it was ok. When it was time for my manicure she said she doesn't do long nails, and didn't bother to refer me to another tech that could. Wtf? What a waste of my time. I paid for my feet and took my behind to another salon. Read Less

I've always had excellent and prompt service at Crystal Nails. I usually try to see Tammy but I have been to some of the other girls also and their skills are on point!! Their pedicures are wonderful and on every visit to Savannah I love to visit their salon go get my nails done! I always feel papered and taken care of in their relaxing environment. It's super clean beautiful and in a nice convenient location. Easy for a girl on the go!  For the lady that complained about her eyebrows ... Why did you go to a nail salon to get your brows done???? Not a wise choice however I don't doubt any of their services. Read Less

I literally just stepped out of this nail salon. I'm visiting from LA and I needed my eyebrows waxed. I went on yelp to see if there was a place with good reviews close to my hotel. I called another place but they were by appointment only so this was my second choice. I go in. The place was really nice and they seemed friendly enough. I got my eyebrows done -- shockingly, pain-free -- but the lady didn't give me the handheld mirror to look after she was done. I didnt think too much of it, so I just took a peek at the large mirror in the room and it seemed good enough with the given lighting. I pay, give a tip, then get in my car. When I looked in the mirror in my car, I was able to see little hairs left in the area where she waxed. It was probably because the wax wasn't hot enough to begin with, which aided in the pain-free experience that I had. So, I simply go back in to get those hairs plucked but the waxer made it seem like it was "my skin" that I was looking at and not actual hairs left under the brow. :/ Maybe they don't service a lot of people with darker hues and are unable to decipher skin from dark hairs. I really can't say. I just know that if you wax eyebrows for a living, you should be able to tell hair vs skin. I kept having to point it out and she would then pluck it. But she also kept saying, "your skin," right after she'd pluck it. So my question to her was did she think she was plucking skin bc I clearly see hair and she's clearly plucking hair.She didn't want to admit that the job was not complete in the first place. I usually do my own eyebrows but since I'm on vacay I wanted someone else to do it for me. We all get like that sometimes, where we want to be pampered. But this experience reminded me why I stick to what I know, and do my own eyebrows. Two stars for nice decor. Read Less

I have been going to Crystal Nails for a few years now, and I have never had a bad experience. I love how clean everything is, and how they give you a bag containing the file and buffers they used on you so that you know everything is one use and sanitary. Also, they have some kind of magic in making polish not chip because my manicures always last AGES when I get them done here. I paint my nails a lot at home, but they always chip after only one or two days, which has miraculously never happened to me after a professional manicure. Probably the products they use. Anyway, I definitely recommend going. They always remember me and ask about my family and are super nice with reasonable prices. Read Less

I came in from out of town, and didn't have time for pedicure before arriving. My friend whom I was visiting recommended Crystal Nails. I must say it was by far the best massage chair and deluxe pedicure I have had in a long time. I had been skiing out West, thus my feet were in need of a nice massage. The staff was very friendly and offered a variety of beverages as I enjoyed my service. I would recommend giving this salon a try. Read Less

This is by far the best nail salon I have ever been to. The atmosphere was super cool and the staff was extremely welcoming. The seating was super comfortable and my nails look fabulous. My feet are so soft and feel like a baby's bottom with no more dead or rough skin. I would highly recommend this place to anyone who would like soft luxurious skin on their feet and beautiful manicures and pedicures. Read Less

I had a very good experience at Crystal Nails, it is in a nice location and a clean and appealing environment inside. I got a mani, pedi and eyebrow wax and was very happy with all of it, I will definitely be back. Read Less

Very disappointed because I had heard good things. This place was nice and clean and open. The staff was ok. Charged deluxe prices for routine mani pedi. I don't mind paying when the service is given, but it was very fast and basic and I had to even out the filing when I got home. Most expensive I've been to other than spas on vacation. Definitely won't return and don't recommend Read Less