First an foremost tropical nails made me feel welcomed! Second of all they care what you walk out of their salon looking like. They take their time and did my nails right. They first fixed my cuticles then they made my nails look like they have never looked before. I will definitely be back an if I’m done right I probably won’t go anywhere else! Read Less

The WORST pedicure I've ever had. Recently moved here from Tampa and was the most devastated about losing my permanent nail tech there. Came to Tropical at the recommendation of coworkers. Immediately I should have known something was wrong when they made me soak my toes in acetone to remove the gel instead of using individual foil wraps or the Dremel. As they hadn't soaked long, a man then used cuticle clippers to scrape the gel off, damaging my nails. He then exfoliated for so long it began to hurt.Another person came in to cut and "shape" my toenails. She only filed across the top leaving them crooked and jagged. I was then moved to a desk where I was to be polished (still talking my toes here). After sitting for ten minutes examining my damaged nails I asked to pay for what I'd had done so I could leave. Upon leaving, the manager (or someone who appeared to be in charge) tried to tell me that my toe had damage before I came in and that it wouldn't show once they were painted.Never again, not even if they paid me. Read Less

I go to Tropical nail once a week. The ladies always take good care of my nails and toes. I also send a good bit of my clients here as well and they have been happy with the results. Ty, Ivy, and Kevin are all very nice. Read Less

I was not impressed by this place at all. The lady who did my pedicure did not speak much English. She did a horrible hoc. She didn't do much to trim my nails nor make them even. She did not do my cuticle well and did not get the dry skin. She didn't even paint my nails correctly. Horrible experience and I will never go there again, if I could choose no stars I would. Read Less

Agree with Allison and Dee.  Was recently (twice....called in and walk in) told it would be 10-15 minute wait, but knew by the number of women sitting with their feet in the water not being attended to that the staff was running behind and not up front about the wait.   The gal who does the powder/gel nails who sits in the front is unfriendly and seems moody.  Had to leave and went to Ivy Nails on Broad Street.  They're friendly, professional and honest about the wait.  Best of all they do a great job! Read Less

I have been extremely happy with all of my nail services from Tropical nails.  Kevin usually does my nails. He is polite, quick and precise and that's just what I need as I'm always on the go. Highly recommend this spot. Being next to Starbucks makes it a super convenient Saturday morning stop after I get my caffeine Read Less

Went in for a pedicure 2 days before vacation mid September 2016.Wait time: 5 stars. Was seated immediately in a big massage chair and was greeted by a technician within 10 minutes. Pricing: 5 stars. $25 for a pedicure and chair massage is to be expected.Experience: 1 star.  Here's where it gets painful, literally. I have a high pain tolerance but this woman almost had and has me in tears one week later. Basically she was digging much too hard/deep on the right side of my big toe nail. It wasn't until I knew something was wrong and started flinching when she asked if I was okay. Luckily at that point she was finished digging.  Also, she dug her thumbs in pretty good on my shins. That's a weird spot to think someone needs more pressure than say the calves or feet. No shin massage, please!  Also, seeing the cockroach crawling beside my chair was unsettling. Even more unsettling, she glanced at it while working on my feet then looked back at what she was doing - no care given. Whewww. Here's where it gets really bad-- a day after the pedicure my toe started throbbing and was tender so I started taking ibuprofen for the pain and that help alleviate the pain. On day 2-3, that's when I started noticing the redness appearing, along with more pain. I have been treating it topically with medical ointment but it was very sensitive to the touch so it has affected the shoes I wear and the way I walk. Today is day 9 and it is very puffy and swollen. If it doesn't start looking better soon, I will likely need medical treatment. I've been getting manicures and pedicures in Rome for 15 years and this has never, ever happened to me before. I hate that this happened here because I have been a customer at least 5 times before. Bottom line, speak up IMMEDIATELY when you have a concern, don't try to be tough and suck it up. And let a manager know about a bug problem....I'm worried sick that this place not have been sanitary. Hopefully it's just a pain from her digging and it will heal soon with no future problems with it. Read Less

I've been here a number of times in the past, and just returned after trying other salons for a while. I've concluded this is the best deal in town. They take the time for detail and have plenty of pedicure chairs. My pedicure today was better than one I paid a lot more for at a local, fancy salon. And I was in and out in about an hour. Read Less

I've been here twice.  The first time was OK--not bad, not great either.  I came as soon as they opened to make sure there wasn't a wait (it was my wedding weekend...bit of a tight sched.) I went back again on a Friday afternoon for a pedicure. It was clearly busy, and I asked about the wait.  They told me "15, 20 minutes maximum."  Well, almost an hour later I was still sitting there.  They kept telling it would be soon, but a quick scan of their six (!) chairs proved this to be a total lie--no one was even remotely close to being done...all feet were still in the water!To make things worse, they don't have a sign-in sheet or anything to keep track of who came in when--your spot in line is entirely dependent on one busy dude's memory. .  As a result, others (no appointments) were served before me.  It was completely aggravating.  I finally got fed up and left, having wasted an hour and still snaggle-toed.  Never again! Read Less