Joann* and her staff, including my favorite pedicurist Jan, are all top-notch. Joann has been taking care of my nails and more for over 15 years, and I wouldn't trade her for anyone else! I'm not sure... Read More
Joann* and her staff, including my favorite pedicurist Jan, are all top-notch. Joann has been taking care of my nails and more for over 15 years, and I wouldn't trade her for anyone else! I'm not sure what might have happened during the instances that caused the one-star reviews, but I can assure anyone asking that they are *not* the norm, and they likely resulted from one-off misunderstandings. She cares about all of her customers, and she will do anything in her power to give you what you want, as long as it's possible ;)
[If you're going to walk out without paying and then get upset she follows you out the door to ask you to pay, remember she's performed a service you requested. If you don't pay, that's THEFT of services, and *not* grounds for a one-star review...]
Anyway, back to my review :) Joann and her staff stay up on the latest trends and colors, so you don't have to. They'll remember your favorite colors and suggest great new ones. I'm not kidding when I say I get compliments several times a week on my nails, even when they're a week or two old, and that's all thanks to Joann!
*yes our names are spelled similarly, but I am not her LOL Read Less