This place displays the worst kind of racism and discrimination ever, and the saddest part of it all is that the owner Theresa is the person that treats her customers that just so happen to be African American like dogs she is rude and even talks about you in her language. FYI Theresa I studied your culture and language in college so I knew exactly what you were saying about me and black people saying we don’t like to pay and saying we don’t tip to your husband is very sad you should be ashamed of yourself, but unfortunately people like you (racist) see no wrong in there behavior Shame on you. FYI people of color stay far away from this racist place, and to think after reading some of the reviews I still gave your shop a chance...Shame on you lady... Read Less

This nail salon is okay it's pretty popular in this area. It's located in a plaza next to a Dollar Tree and not too far from LA Fitness. Some of the nail text that used to work here don't anymore so I stopped coming here. But a beautiful Mother's Day gift was given to me by my amazing husband so this is where I came 💋 The nail tech this time did a pretty good job Read Less

Today I witnessed the worst case of racism and discrimination ever. Today at this nail salon two customers who were black did not pay for their services and walked out once that happened the owner then started to treat the remaining black people with such rudeness and disrespect it’s a shame not because one black couple was dishonest it doesn’t mean every black person is dishonest. It’s a shame that people will have a business in a black community and then Decide to treat black with disrespect and discrimination. If this business feels that this is ok then that is very sad because the black community are very big consumers. I will never go back to this place and spend another dollar here. Read Less

Julie always does and amazing job with acrylics and gel nails. I have referred all my girls to her. Casey also does a great job on gel manicures and pedicures. The atmosphere is relaxed, clean and inviting. Also, the customers are usually diverse. Read Less

My first time walking out of the nail parlor feeling satisfied with the service was the day I came to this shop. They really know how to make their clients feel appreciated. From great service to amazing nail jobs this is definitely among my favorite nail places. From that day I became one of their most loyal clients. Read Less

I've been coming to this salon to have my eyebrows and lip waxed for almost 2 years. I came to the salon a month ago for to my typical clean up. First, they assuumed I was with another group of young ladies- I was not and ended up waiting to be seen. Once they actually got to me, the owner (I'm assuming she's the owner)rushed through my waxing. It was not done to my satisfaction and she refused to fix the issue. I obviously was upset yet I went to the front to pay my tab. It's typically $14. I noticed I was only charged $8 so I informed the young lady behind the counter that I had also gotten my lip waxed. She swiped my card a second time for the remaining balance. The owner came over after the fact and told the young lady I needed to be charged $14 ( We figured that out ma'am). I left without tipping her and I typically tip very well. Fast forward to today. I walk in and she's targeting me. I felt very uncomfortable and almost as if I did something wrong. Today was the final straw. I will never patronize this establishment ever again. Read Less

I loved the service until one day I left my wallet in my car and needed to go my car to get it (keep in mind my nails were not even done) and the manager asked me to leave  collateral to ensure that I would return! I was highly offended.. I do understand that people really do things like this but really didn't sit well with me! So I never returned. Read Less

If I could give this place a 0 star I would. First of all the owner is very rude not polite at all. I asked for regular pedicure and the girl keep forcing me to upgrade my pedicure. Seem like the girl that was doing my pedicure doesn't even know what she was doing. My daughter could've done a better job!!!!! Read Less

DON'T GO HERE!!! I gave Princess Nails another chance on Sunday (8/6/17) & my gel manicure chipped half-off one nail - not even 3 days after. Don't go here!! (read the other reviews below!) The polish on the tips of my other nails were also starting to come off....3 days after!! And when they redid my nails today (8/9/17) (putting more polish and gel on) the box the gel polish came in said "lasts 21 days." uhhhh....no ma'am. I spent 95 dollars that day at their salon. Save yourself time and money and go somewhere else, this was the second time this has happened to me. I won't be going back. They didn't even offer a discount or anything! The only reason I gave it 2 stars is the girl that did my toes rubbed my feet an extra 5 minutes and she did a good job. Read Less

Not impressed at all. Decided to try this place on my lunch break and I am very disappointed. Chairs and equipment were very outdated and broken. The girl who did my pedicure did a terrible job-filed the toe nails crooked and left them un-smooth, left polish on my skin where she over painted...so disappointed. It's probably the worse pedicure I've ever gotten-and that includes the time my toe was cut and bleeding by another facility. I would rather go back to the salon that cut my toe than come back to this place. I would find another option in the area if you're looking for a pedicure. Read Less

I've been coming to this nail shop for 4 month. I came in Saturday 7/29/17 very nice friendly because I had money to spend to get a SNS mani and milk and honey pedicure spent $100. By the Monday 7/31/17 the polished had chipped on nails and they was closed. I came in Tuesday 8/1/17 at 5:45pm and the girl put the acetone on my nails and they left it on my nail until 6:50pm which that was to long and my skin was getting irritated finally at 6:50pm Bryan redid my nails very rude the managers was rude. Nancy repainted my toes and she was very friendly nice she kept apologizing very sweet girl thank you for your great customer service. It just shows me as long as you have money to spend they are very nice but if they have to fix their mistakes they are rude.This is my last time coming back here. They don't deserve the 1 rate but that's the only way I could leave a review. Three!!!!! Read Less

Even though the tech that worked with me spoke little English, she was fabulous! Wendy was very sweet and very good at her job. She did my eyebrows, sns manicure, and toenail polish, and another lady did my son's eyebrows, all for $64! The receptionist was an American girl who was able to help me understand what I was asking for and the prices. I had a great experience and wonderful customer service and i will definitely go back! I highly recommend this salon. Read Less

I'm going to be as honest as honest can be, this is what I experienced today at this shop. As it's a holiday weekend I wanted to treat myself to a new color on my hands. I walk in, choose my gel polish, and even opt for some bling because their display design peeked my interest. They quoted me 2 fingers for $8, I was fine with that. I sat down at the station, another man came over and told me it would be 2 nails for $8, I again repeated, "I'm fine with that". The young lady began with reshaping and filing my nails, (mind you, I'm only getting polish, not a full manicure). When she finished the reshape and buff she preceded to put the first clear coat of gel on my fingers. Once completed it's time for color. Well, that's where it all went down hill... The lady in front of me was getting the same color, however, her technician was not done and was not ready for color. So, I'm thinking she can continue with me since I'm sitting there just waiting, oh was I ever so wrong... They made me sit there for almost 15 minutes while he finished her. When I voiced my concern, I was ignored and told sorry she was first. As I can understand she was first, I however was completed first ready to proceed. I spoke with the manager, she apologized and said maybe I should just find another shop. While checking out I inquired on who the owner was... They then took my information and said Shaun would call me. I was able to have a conversation with Shaun in the same evening. I expressed my concerns and advised of the events that took place. He simply said, "she was first, and that's their policy". I share this to say, if you value customer service DO NOT PATRONIZE THIS ESTABLISHMENT. As a hard working woman I value my coins and I know now they will not be spent in this nail shop. And, I cancelled the bling... 😑🙃😌 Read Less

I'm going to be as honest as honest can be, this is what I experienced today at this shop. As it's a holiday weekend I wanted to treat myself to a new color on my hands. I walk in, choose my gel polish, and even opt for some bling because their display design peeked my interest. They quoted me 2 fingers for $8, I was fine with that. I sat down at the station, another man came over and told me it would be 2 nails for $8, I again repeated, "I'm fine with that". The young lady began with reshaping and filing my nails, (mind you, I'm only getting polish, not a full manicure). When she finished the reshape and buff she preceded to put the first clear coat of gel on my fingers. Once completed it's time for color. Well, that's where it all went down hill... The lady in front of me was getting the same color, however, her technician was not done and was not ready for color. So, I'm thinking she can continue with me since I'm sitting there just waiting, oh was I ever so wrong... They made me sit there for almost 15 minutes while he finished her. When I voiced my concern, I was ignored and told sorry she was first. As I can understand she was first, I however was completed first ready to proceed. I spoke with the manager, she apologized and said maybe I should just find another shop. While checking out I inquired on who the owner was... They then took my information and said Shaun would call me. I was able to have a conversation with Shaun in the same evening. I expressed my concerns and advised of the events that took place. He simply said, "she was first, and that's their policy".I share this to say, if you value customer service DO NOT PATRONIZE THIS ESTABLISHMENT. As a hard working woman I value my coins and I know now they will not be spent in this nail shop.And, I cancelled the bling... Read Less

I have been to this salon a few times. The first visit was great, the second was not so great, and today I left wishing I had made him do what I asked for in the first place instead of caving in and letting him make my nails the way he felt like they needed to be. I asked for short a coffin shape, he told me it wouldn't look right so he made them longer (even after showing him a picture, the same picture I showed the last time I came to get the same thing). I have 3 nails either much shorter or longer than the majority of the rest, one nail is completely crooked. I work nearby so this is convenient for me on my lunch break, but I'll probably just wait til I can go to another by my home instead. I really hate paying $50 for nails only to get back to work and realize how crappy they look. I'm really disappointed. Read Less

Been going to them for over 2 years. Love the staff and the quality of work they do. Also love their color selections and design options that they can do. They are also pretty reasonably priced. I moved 40 minutes away and I still try to go there as much as possible! They do get busy but I have never waited more than 20 or 30 on a walkin on the weekend. Read Less

make sure you ask how long is the wait before they soak your feet for 45 minutes, I would have rather know and would've come later. The lady that was next to me said she had an appointment and she still had to wait a long time. employees are nice tho, I'll give props to that Read Less

My nail lady decided to move out of town with out telling me anything. I had to go on a hunt to find someone to perfect my gel nails all over again. Decided to give this place a try and boyyyyyy was I disappointed. I judge a nail tech by their ability to do a french manicure because honestly i can paint my own nails any color at home. I ask her before she started could she replicate the existing look of my nails an she assured me that she could. She filed my nails all the way down and did the most horrible french I've ever seen. Everyone of my nails were different lengths, I asked to speak to a manager. He said that the same tech would have to redo it, if she didn't know what she was doing the first time i'm sure she wouldn't be able to correct the problem.I ended up leaving and going to my original nail salon and had someone their correct the french. So I had to pay twice in one day for nail services. Read Less

I was a little bit reluctant on coming to this nail salon due to the ratings but I was in need of wanting to remove my gel nails so I figured why not. I went in and the nail technician removed my gel polish for me. I decided to get a polish change. I picked the color out and the technician painted THICK polish coats on my nails, I figured it was common sense if the polish is thick then they would use a thinner to thin out the polish (guess I thought wrong). I'm picky with my nails so I asked her to remove it and picked out another color that wasn't so thick. I watched her as she was painting my nails and saw that she barely even painted my whole nail, I asked if she could paint my whole nail and she did it for one side. After she finished painting my nails, it already started to crack and literally only 75% of my actual fingernails were painted. It was such an awful experience.  I'm never returning to this salon ever. Read Less

DO NOT DO EYEBROWS THERE. they speak super fast to the point where they don't even listen to you. Waxed off way too much. When I said a thousand times do not take off hair. I'm missing half my eyebrow. Never going back. Only giving 2 stars because they were really nice about it. Read Less

FINALLY I have found a nail salon that not only provides incredible customer service but does exceptional work. I stopped into Princess Nails today for a manicure and fill in and was treated like a princess. Haha! Andy was wonderful and paid so much attention detail while truly making me feel like I was a valuable customer instead of rushing to just finish the manicure. Amazing work from a wonderful salon! Read Less

Went for a Milk and Honey pedicure - which in and of itself was quite good.  Until I checked my credit card and found that I was charged twice for the same pedicure.  I called right away, and Princess Nail Spa said that they wouldn't issue me a refund on my card, but wanted me to come back over and give me cash.  Seeing as though I don't live anywhere near the salon, and had no plans to return soon, I very much wanted the credit on my credit card.  They said too bad and told me to dispute it if I wanted.  I got a call back from them asking for a few more details, but nothing more.  Now I'm having to go through my credit card company to get refunded.  Really annoying. Read Less

I would never visit this terrible nails salon again! Be careful about how they charge you. I clearly only asked for a gel polish change. They decided to do a manicure without letting me know (the procedure was not significantly different than just a color change, so I thought the nail technician is just doing the little extra stuff out of being nice). When I approached the person in charge, she was so rude about it and tried to claim that I'm a liar and asked for a manicure! What a terrible and embarrassing experience. At the end, I just stopped arguing with her and payed for what I didn't ask, but I would definitely never visit this place again! Read Less

I just had the best set of acrylics put on OF MY LIFE. I have been searching for someone to get my shirt stiletto nails just like I want them, and Lana did an amazing job. This is becoming my new go-to nail salon after a great pedicure 2 weeks ago. Read Less

I give 2 stars because the first time I went the service was good. The second time I went the service was horrible. The girl that did my nails did not know what she was doing and when I pointed it out the owner who was there made it seem like I was delusional.  I don't think I will be going back if they have one qualified technicians doing nails and then they act as if they don't know it. Read Less

From reading the other reviews, I might be a one-off case. The last experience I had at Princess nails was not the best. Im not sure if the ladies that performing our pedicure was new or what the case was, but it was so-so Read Less

I've had my fair share of bad nail jobs in the last few months and was shopping around for a new spot. Low and behold this little gem was around the corner the whole time! I visited and got Christy who was very detailed and attentive with my nails while she worked on them. The price is a little higher than I normally pay but $30 for a full set of what they consider 'long nails' isn't terrible. The salon is fairly big and nicely decorated and for a Tuesday evening they had plenty staff on hand. Overall I enjoyed my visit and will probably be back and recommend friends and family. Read Less

Truth is truth but these people are beyond nasty and rude and as an African American woman, it's clear that they treat there white customers with much more respect! I've gone to this salon several times and witnessed this but when another African American woman walked in and politely inquired about service and was spoken to by one of the owners like she was trash, I got up and left and vowed to never go back. It's bad enough to know that they are more than likely talking about you like and dog in another language while they hold your hands and take your money but this salon and others like it act like they don't even want business from a certain demographic because they know that they dominate the market. I've gone through this for years since I like getting my nails done but Princess Nail Salon is the worst! Nasty, rude and down right disrespectful! I would rather do my own nails than be subjected to this treatment any longer! Read Less

It was my first time visiting this nail salon on Sunday 12/15. I got a classic manicure and deluxe pedicure it was absolutely amazing. The pedicure was so relaxing and the massage was perfect, she did my shoulders too and I didn't feel rushed like at most nail salons. I will definitely be going back. Read Less

Excellent service and great professionals!! The new pedicure massage chairs are the best I have ever been in!! There are a multitude of services to choose from. I do recommend you give Princess Nails & Spa a try. Read Less