Absolutely THE WORST nail salon I have ever stepped into. I was in town visiting my mother, she and I went to get simple manicures and pedicures. I do gel polish on my nails and when I go into other... Read More
Absolutely THE WORST nail salon I have ever stepped into. I was in town visiting my mother, she and I went to get simple manicures and pedicures. I do gel polish on my nails and when I go into other salons, the technicians always soak my nails (hands and feet) to soften the old gel coat in order for them to remove it without using a coarse drill bit. When my pedicure began, I hadn't even had my feet in the water for 2 minutes when the technician took my foot and started drilling the polish off. I stopped her and asked if she could soak my nails first and not drill, she said no they don't do it that way, which baffled me. I let her proceed until she was drilling so long on my big toe that it started to burn which made me jerk back making me ask again if she could not simply soak the old polish first. Now... insert the RUDEST OWNER EVER, who was starting on my mother's feet next to me, started telling me they don't soak and that they only drill. Yes, there were 'tones' across the board. However, no matter how I explained how all other salons soak and not drill, he was adamant to not allow my nails to soak therefore I said never mind on the pedicure, I'll just do a manicure then. Which at the same time he said they would drill off the polish the same way. So, I responded that I would forgo their services then. At that time, the owner told me to go sit up front and I said no, that I'm going to sit with my mom, and he said again for me to go sit up front and wait on her. Within half a millisecond, all that changed to the owner telling me to leave and to never come back which to me was OK because I was only in town visiting. But then he turned to my mother and said for her to leave too and to never come back. The owner continued to rant and rave that we wasted his time and money for the 7 minutes we in his place. OMG... My mother and I got kicked out of a nail salon!! It was embarrassing to say the least. I apologized to the other ladies in the salon as I walked to the door to wait on my mother to finish putting her shoes back on. UNBELIEVABLE!!! And yes, we went one shopping center down to FAMILY NAILS in Madison, GA and they happily soaked my previous gel coat off my hands and feet before starting my mani/pedi!! Read Less