Horrible. The women who did my Acrylics was very rough ! When filing she made cuts in my nails and the polish is very sloppy. When I told her thank you she ignored me. I recommend this place to no one. Read Less

Horrible. The women who did my Acrylics was very rough ! When filing she made cuts in my nails and the polish is very sloppy. When I told her thank you she ignored me. I recommend this place to no one. Read Less

Walked in signed in then was told I had to wait 15 min because no one read the sign in sheet so they were taking 2 that came after me. Got that corrected. So I sit down to Luke warm water. I was never asked what level pedicure I wanted. He does some awful foot rub for 2 seconds and charges 25 dollars. I do nails but wanted a nice pedicure by someone else for my birthday. Never ever again. They lost the best they had when Twee left. Awful!!!!!! Read Less

March 22 Came in tonight around 8:15 or 8:25 it was the only nail salon open in a 15 mile radius of my house. I was extremely desperate had just gotten off work so I didn’t care to read up on any of the reviews. But my first impression was how conveniently located the nail place was between Sears and Ross right as you walk in. You didn’t have to walk around the mall to get to it! Also the young lady at the front was extremely sweet. She took me down fast and got the pedicure water ready for the gentleman doing my nails. But...as I sat down and waited I saw trash from previous customers, massage remotes broken, the wooden arm rest on one of the chairs broken off. The salon was tight. It felt very trapping. Very chaotic, shopping bags everywhere it just didn’t look very appealing or relaxing. Things were outdated: host stand, chairs, massage chairs, sinks, supplies, paint, floor, and the desks where they do the nails. It needs a FACELIFT to say the least, some tender love and care. Remodel for sure!!! It keeps customers happy and keeps your wallets full!! I also noticed they don’t use liners for the pedicures baths!!! MAJOR no no!!! Germs, galore!! It felt grainy at the bottom of the bowl! I didn’t even want to know what it was! The gentlemen who did my toes painted them fantastic, no complaints on the paint! BUT he didn’t strike up any conversation with me, didn’t ask the type of pedicure I wanted and rushed through it!!! I was just another number to them!! I don’t trust their sanitizing practices! I honestly don’t even want to know what has touched me that has touched a dozen feet before me!! Will not be back! Not only because it was uncomfortable and not for me but because I have a nail salon I regularly go to! They were just closed!!! It was $25 but $30 with tip. I give it 3 stars because 1. Lady up front 2. Convenient location 3. Paint Job!!! Read Less

March 22Came in tonight around 8:15 or 8:25 it was the only nail salon open in a 15 mile radius of my house. I was extremely desperate had just gotten off work so I didn't care to read up on any of the reviews. But my first impression was how conveniently located the nail place was between Sears and Ross right as you walk in. You didn't have to walk around the mall to get to it! Also the young lady at the front was extremely sweet. She took me down fast and got the pedicure water ready for the gentleman doing my nails. But...as I sat down and waited I saw trash from previous customers, massage remotes broken, the wooden arm rest on one of the chairs broken off. The salon was tight. It felt very trapping. Very chaotic, shopping bags everywhere it just didn't look very appealing or relaxing. Things were outdated: host stand, chairs, massage chairs, sinks, supplies, paint, floor, and the desks where they do the nails. It needs a FACELIFT to say the least, some tender love and care. Remodel for sure!!! It keeps customers happy and keeps your wallets full!! I also noticed they don't use liners for the pedicures baths!!! MAJOR no no!!! Germs, galore!! It felt grainy at the bottom of the bowl! I didn't even want to know what it was! The gentlemen who did my toes painted them fantastic, no complaints on the paint! BUT he didn't strike up any conversation with me, didn't ask the type of pedicure I wanted and rushed through it!!! I was just another number to them!! I don't trust their sanitizing practices! I honestly don't even want to know what has touched me that has touched a dozen feet before me!! Will not be back! Not only because it was uncomfortable and not for me but because I have a nail salon I regularly go to! They were just closed!!It was $25 but $30 with tip. I give it 3 stars because 1. Lady up front 2. Convenient location 3. Paint Job!!! Read Less

I have been going here to get my nails done for 5 years. Anthony does my nails. He has great customer service and I'm always happy with his service. When I call before I come up there he gets me in and out. I never wait! Read Less

This is the WORST nail salon I have EVER visited in my ENTIRE LIFE, and I have lived in 4 didferent states. There is nothing relaxing about this nail salon, there are kids running around the service area, it is loud and people are packed in there like sardines in a can. The technicians are rude, and my nail tech didn't speak ANY english so it made it impossible to communicate what I wanted done.  My nails looked terrible after the manicure, and the tech cut me to the point of having to apply pressure for a couple of minutes to get the bleeding to stop. No place to dry your nails, no space to wait, no towels on available to dry my hands, had to wait for someone to hand me a towel out of the dryer. I came home and immediately removed the polish and put peroxide and Neosporin on the cut to avoid infection. I only went there because it was convenient, since it was inside the mall, terrible mistake on my part. Do yourself a favor and avoid this place like the plague!!! Read Less

Horrible horrible HORRIBLE!! I know it's convenient since they're located in the mall, but DO NOT GO HERE! WARNING: They do not line the pedicure bath at all! The whole entire time I was thinking of how many feet have been in the tub before mine and if I was going to catch any kind of bacteria. Here's the kicker: Once I was finished, THEY DID NOT CLEAN THE TUB! They only organized their station and continued to service anyone else that walked in the door. The guy who did my pedicure clearly did not know how to apply polish. He had to redo so many toes because I told him they looked "gloppy". When my toes were finally painted, he then started to take off the gel on my fingernails. For those of you who know, it has to be soaked in acetone. While applying the soaked cotton to my nails, this guys spills the chemical all over my hand and doesn't even acknowledge it! No towel, no apology, no nothing! I had to sit in the chair for it to dry and when I say dry, my whole entire hand was white! He continued with the rest of my manicure which I then had a different lady finish since he did a HORRIBLE job. Even with my dissatisfaction, my total came out to be $65. Total complete bs. I paid $100 cash and this guy ripped me off! Instead of giving me my $35 change, he only gave me $25. These people seriously are ridiculous. And don't forget their unprofessionalism. I get that side conversations happen, but you clearly do not have to YELL when customers are right in front of you. They were all on their phone and what they cared more about was their Starbucks drink order than their customers. Bs. Nothing but BS!!!!! Read Less

Horrible service! Waited over an hour for a pedicure. Polish flaking within 1 week! Been there before and had Gel nail that is suppose to last up to 2 weeks, polish was chipping off with 3 days!! Such a waste of money!!!Read Less

Don't waste yit time going there not only did they over charge my card but my nails turned out nothing like they were suooosed to and then began to break literally hours after getting them done . You'd think after paying so much you'd get a good nail job far from true Read Less

I would give zero stars if you have it in the system it's an absolutely disgusting place , everything stinks and is dirty and the lady that did my Manny Petty was old and blind and I felt bad and telling her off but when I told her she didn't do the job right she got all pissy all on me . Avoid the place Read Less

I wanted to try this nail salon because it was conveniently located in the mall BIG MISTAKE! I stopped the guy after he stated cutting at my cuticles with my first hand, and told him I was not happy with his work. As I started to leave he said he dares me to leave without paying so when I said I wasn't paying he called security. Security came and made me pay $4 which was totally unfair because my hand looked terrible. I will never come to this nail trix again very unprofessional and bad service.Read Less

I would only go back if in the mall and really wanted it. They were pushy with the upselling and they pushed me otp a much more expensive manicure. At that point good quality right? No. They rushed and it wasn't busy, and the technician layered on the lacquer so thick without enough dry time in between coats it didn't dry properly and smudged. The cuticles and skin around the nails were barely touched. One spot where my skin was peeling is now worse and they got red nail polish on my skin and didn't remove it. I will not go back and I wish I could get a refund but they technically finished the job, but I'm very dissatisfied. Read Less

I needed to get a repair done to my cell phone in this mall (Sugar Mills) and wanted to kill two birds with one stone by getting my regular manicure and pedicure (without going to two separate places).The service was not friendly and the nail techs appeared very entitled in the manner that they were handling customers. I had to tell the nail tech four or five times what I wanted because she kept trying to sell me an upgraded service. I could have done a better pedicure on my feet at home.  All in all, my nails look like my 6-year-old nephew sculpted them and I won't be returning.P.S. I truly wanted to snap on the workers here but I'm trying to be a better person and control my negative behaviors. If I wasn't so tired from a long day, I would've walked out of this salon...I really should've. Read Less

I've never in my entire life sat down to get my nails done and the technician proceeds to talk on the phone while it's on speaker phone, then have a FaceTime conversation with someone while doing my nails. The towel smelled like mildew and major concerns of sanitation of the tools. I saw a baby roach crawling up the glass next to me. Never will I go back here..figured the prices were good, but I guess you get what you pay for! I will gladly pay extra for professionalism and sanitation! I kindly left with unfinished nails!!! Read Less