I had a bad experience before, but decided to give this salon another try a year later because it was close to work and my nails were in DESPERATE need. But, I will literally never go back again. Neve... Read More
I had a bad experience before, but decided to give this salon another try a year later because it was close to work and my nails were in DESPERATE need. But, I will literally never go back again. Never.
I walked in at 5:00PM, and was told to sit down by a man named Danny who was rude as soon as he saw me. I had SNS on my nails from about a month earlier, and after using the drill for a few seconds he got exasperated and started prying the fake nails off of my own (something I KNOW they are not supposed to do). He obviously was wanting to do it the quickest way possible. When I said "ouch that hurts," he looked up at me, laughed and continued doing it. Red flag #1.
Next, after complete silence and no small talk to me whatsoever for a few minutes, he says "it will be $45.00" At first I said OK, because the menu states that SNS nails are that price. But then he gets the materials for GEL nails out and starts putting them on (the powder, liquid, solar lights, etc.). I've gotten my nails done for years and think I know the difference between SNS and gel. I told him "I actually asked for SNS, and you're doing gel." He goes on to say "Oh, no honey. SNS and gel are the same thing. This one is better for your nails," like I'm a complete idiot. No, honey, SNS is not what you were doing at all and you were scamming me.
It took him under 30 minutes. Each time I've had them done WELL, it takes at least an hour. I know because he kept checking the clock and looking away from my nails while using the drill on them - which in turn cut me in multiple spots and burned the entire time I was there. Between the looks at the clock, the blatant lying, and how rough he was with the drill and with the nail file, I was ready to get out of there as soon as possible. He was so rough filing my nails that my nail beds were sore the entire night and it was difficult to sleep.
To top it ALL off, once we got to the check out counter I told him "You did gel on my fingers, and your menu says $30 for gel. You didn't do SNS, so I'm not paying for it." He goes on to insist that they are the same and that I'm mistaken. And ONLY THEN, when the tip paper was in front of me does he start talking saying "if anything goes wrong with your nails, please come back and I'll fix them. Here is my card, thank you so much for coming in I appreciate you." I was so over being there I said fine and tipped him regardless of how bad my experience was. Looking back, I wish I had left as soon as he lied to me about what I was getting and walked out and given him NONE of my money. I am never going back. Read Less