They do nails very well, but they are too expensive. They charge $5 to remove nail polish then they also charge $20 extra to paint your toenails with gel polish. Plus $20 pedicure, that's $45 for just your feet! I usually only spend $50 for both my nails and feet together at other salons.. Read Less

I've been here before to get a fill - in on some acrylics but this time decided to get a full set...horrible decision! The lady doing my nails was impatient with me selecting a color and didn't shape my coffin nails properly. My fingers were also bleeding from her cutting my cuticles and pushing back on my nails. I never got an apology nor did the lady even budge. Long story short, my nails looked horrible and I would have to work on them myself if I were to keep them this way. ($40 including tip) I decided to go to another nail shop who fixed my nails and reshaped them, however I had to pay them additionally. ($29 including tip)A week later before going to bed, I'm washing my face and I kid you not...my nail broke off. A new set of nails shouldn't break off in a week. This is ridiculous and I'm not sure if I even want to have them fix the nail. I'll never go back to this place again. Read Less

I would rather spend 20$ extra and go to a better nail salon but never this place again. im not a very fussy client but when it comes to shaping up nails im very particular and they simply dont know what coffin shape looks like. the guy who did me was nervous the all time and he messed up my nails and the funny part is i didnt get no apologies from him or the boss. very disappointed Read Less

My entire time there is a wonderfully pleasurable experience.I've been there a couple of times.  The last time I went, Mimi and Tracy were so wonderful to me, I decided to write a review.Two things that distinguish it from other salons:1) they do NOT rush you!2) you don't have to bring your hand over to the side where the technician is working; the technician works on each side.  BIG plus. Read Less

I wish I never gave pretty nails my money I totally regret receiving service from them 5 months pregnant for my nails was not even straight and I ask them to remove them and the lady said that she didn't want to do my nails anymore and I told her I'm paying for my services I want my nails to look pretty and I want them right so the lady that sit at the front desk wasn't wasn't inside of the store I asked them what she coming back to the store they told me no I asked who could I speak to and they told me no one so I waited patiently until the lady came in she wouldn't give me her name I paid for my pedicure I just had a very humiliating experience with them the lady said that she didn't want to hear it she know everything that took place and she asked me I racist that is the place of business that discriminate off color and racism I totally don't look for me no one to ever have to experience that type of experience that I have experience there that incident has really cause stress me and my unborn child just to know that people really come to America and treat Americans any kind of way I'm totally 🤷🤦dissatisfied Read Less

I have been here a few times when I am in a hurry and can't make it all the way to my go to place in Midtown. I have not always had a bad experience, but there is one lady that works here that always ends up making my experience miserable, and after my last experience I will never be back. She tried to talk me into shellac for about 10 minutes even thought I did not want this that evening, did a terrible job painting my nails, and was super rude. I said something about the job she did and how she was being rude and she apologized and said she was having a bad day. I called back the next day to let them know about my service and they said I could only come back that day to have my nails fixed. Will never be back..... Read Less

Pros: it was clean, quiet, and everyone was friendly enough. Cons: they do really bad nails. Or at least my tech did. She definitely wasn't experienced in taking old acrylic off (and they charge an extra $5 for doing it-badly). All of my nails are slightly different shapes. They werent filed flat enough. The length doesn't match either. The nail on my right index finger (the most important one!) is so crooked its ridiculous. There was no point in asking her to fix it, and I don't like to make a fuss, so I didn't bother. Probably better to come here if you're just getting a regular mani or pedi. Don't waste your time or money if you're getting acrylics. Read Less

Great service! Get there wen they open at 10am on the weekend so u don't have to wait so long. Or come during work days Mon-Thurs 10am-12pm and 3pm-5pm....any other times the wait will be long lol every one does a great job!Read Less

I have been to this nail establishment twice and have had pretty good experiences but obviously yesterday was not a good day for customer service. I called at 6:30pm to ask what time they close and was told "we take the last person at 7:30" - fine but that's not what I asked. I arrived at 7:06pm. I walked in and the lady who sits at the first desk on the right hesitated to greet me and looked upset that I walked through the door. I let her know I wanted SNS- and she told me I would have to wait - no biggie. So after about 5 minutes she starts speaking her language to the guy who does the service. She then walks up to me and says he cannot do my nails tonight because there is someone ahead of me and he cannot stay late because he has to pick someone up after work. She asks if I want to schedule an appointment the next day. I asked her if anyone else can do my nails and she looked so displeased with my suggestion as she said yes. I then declined the service and will NEVER be back. I will not spend money in an establishment that does not wish to service me. Furthermore, instead of telling me the last time you take a client - why don't you ask me what type of service I would like and let me know if you will be able to assist me before I drive 20 minutes for no reason. Read Less

I get the SnS gel powder, which is a bit more expensive than regular gel but it's worth it. No UV light AND this manicure has lasted a full 3 weeks! In addition, I left my previous nail place because they hurt me (making fingertips bleed, REALLY?) and at Pretty Nails they haven't hurt me at all. If you have weak nails, I say RUN don't walk to Pretty Nails and get the SnS gel powder. Read Less

I have been coming here for about 5 years now. Super glad I found them. Every time I have gone they do a great job! If you aren't pleased with their work they will do what it takes to make sure their customers are satisfied.Read Less

I am not reviewing this place to be a jerk. I am typing this as a warning to people who are not aware of the dangers of infection. I am also doing it in hopes that this place will improve their sanitary standards in a major way. As an operating room nurse I see some of the ugliest infections arise from the least likeliest of places... I'm talking about someone scratching a bug bite and then having half of their shoulder cut out from fresh eating bacteria. This stuff is very, very real. Seeing these realities that I've been exposed to is the reason why I decided to walk out of Pretty Nails before getting any services done this morning. The tub had built up grime on the walls and there were grime "floaties" in the water. If you can find a place where liners are used, do it (I suggest Nail Bar just a couple of miles down the street). Always make sure that the instruments used to cut your nails/skin are properly sterilized. I will note that Pretty Nails did seem to sterilize their instruments as they were brought out in a peel pack commonly used in sterilizers, HOWEVER it makes no sense at all to sterilize your instruments just to recontaminate them in a filthy tub full of other people's feet skin (what whatever random foot disease they may or may not carry). It's just common sense. They seemed to lack care for their customers health. That is a major concern. Also, the lady was pouring Drano (drain de-clogger) in the tub next to mine. Gross. I can see why they need it. Please know this- there are no guarantees that you will not get an infection. You can get them in the MOST sterile of environments (the hospital operating room). Just make sure that you do everything in your power to prevent one and find clean places when deciding upon having your skin and nail care done. Read Less

I have been going to this salon for over a year and I love it. The service is great and the staff is so friendly. I had gotten SNS done last visit and for some reason the polish wasn't staying shiny and I went back and they fixed it with no questions asked. When I went the next time to get SNS the staff kept apologizing for the mistake which was totally unnecessary but very much appreciated. I am sad to be leaving Georgia because I will miss this place! Read Less

They open at 10am (I went on a Monday so I'm not sure about the rest of the week). I did have to wait about 15-20 minutes (I got there around 10:30) but I was not in a hurry so it was no big deal. I got the hot stone pedicure ($30) and the SNS nails. They say me at a pedicure chair and started doing my SNS while I waited for the pedicurist. Both took their time and paid attention to detail. For the price, you can't beat it. I took a star off because several people were leaving due to the wait. Not sure if this is common or if they were just short staffed. I will return and make this my local nail place. Read Less

This store had always been a decent spot for a basic mani/pedi until the tech doing my pedi took a SLICE (not even just a little cut) of the side of my big toe.  She seemed to not really care too much about it.  Nothing was offered either to make the situation right.   She was way too rough and i dont even have thick calluses or anything. This is how people get infections.  I will never go back here.  Wish I had gotten her name but she was one I hadn't seen before.  It's been 4 days now and it still hurts like hell; I can't wear closed shoes due to the pain.  Oh and I watched how they "cleaned" the tubs; a quick spray and rinse immediately after.  The spray cleaner should probably sit for a few minutes to actually be effective in killing bacteria...disgusting. Read Less

This nail salon is no different than all the other basic standard nail salons I've been too. Nice on the inside, decent color selection. The lady doing my pedicure was kind of ruff & fast. She literally pulled my foot out of the water by my big toe at one point lol. Between the lady doing my pedicure and the other doing my manicure, not sure what type of tool they use- basically like a metal scraper- they both kept scraping at my skin with it! I told them that it was uncomfortable & I'm sure they felt me tensing the whole time but oddly enough it kept happening. Thankful no cuts were left behind.The lady doing my manicure cut me real good with a nail file tho- typical . But she treated it with alcohol & neosporin which I appreciated. But again im sure that's standard and what a technician is typically suppose to do, but I've experienced worse.Overall I paid $55 +$5 tip (which I debated if was worth it) for a pedicure & acrylic overlay with gel polish. The place I usually go to charges $45-50 . This place IS closer to my new place, but with the prices & subpar service I wouldn't mind driving a little further.I say 3 stars, but really they were a 2 1/2. Yelp just doesn't do half stars. Read Less

Last time I was here, my nails looked great but today I am really unhappy with the results.. And it still cost me $53!! A young asian male did my gel manicure and cut me with the file. It bled a lot and I even ended up with blood under the edge of my gel. Since it's a french, you can see it. And it still hurts. He squirted something on it but didn't  try to remove the blood. I let the owner know and was still charged full price. My toes were a french but the white edges are kind of huge for my little toes, takes up half the toe nail. Really  disappointed and frustrated  that my nails look like this now for that much money. I am going to include photos. Read Less

Price good. Less expensive than most places I have gone. My experience here was just ok. I waited a long time to get a full set, about 30mins. The acrylic job was not good after less than 2 weeks I already have nails coming off which I have never had happen even when I was working at places that I do more with my hands. The paint job was just subpar. Two different people did my nails. The lady that did my paint did try to fix the problems I had but I still hate them and ended up going to another nail shop to have them repainted. I will not be returning and would not recommend this place. I rather pay more and drive farther to the nail shop that normally does my nails to ensure they are done right. Read Less

Solidly okay service and great prices. Can't argue with $30 for a mani and pedi (level 2 w/ extra salt scrub). The pedi tech did a great job with scrubbing/exfoliating/etc. The polish wasn't great but it's fine. She spent a ton of time with my mom which was nice. The mani tech nailed my cuticles (get it? Nailed? Still working on my am coffee...). He aggressively removed tons of my neglected cuticle, but never never nicked me! Probably the best cuticle job I've ever had. Again the polish was just okay.The space was nice enough. A few people commented on Yelp about it needing a fresh coat of paint, and it looks like they have painted recently. They were installing new pedi chairs yesterday (the massager was way better than most nail salons!), and the floors are new, too.All in all, really happy with everything except the polish (I'm super OCD on that front so it takes a lot to earn my praise for polish). And the prices are awesome. So glad to have found a good place with great prices nearby! Read Less

I have been here many times. I won't say I absolutely love it though. The parking lot is busy most of the times. Driving in that parking lot is a nightmare because someConstruction is going on and it's poorly structured. About the nail job : they are good but not always. Consistency is missing. Place gets really busy in the afternoon even on weekdays! (Mostly old people)I got the deluxe manicure (no gel) but I had gel on and they charged $5 extra to remove my polish :/ in the past they haven't charged for removing gel. I would still go there. :( Read Less

I'm a stickler for good customer service. Moon and Vincent are very personable and friendly, as are the other staff members. They try to get you serviced as soon as you walk in, and they usually always greet you when you walk in.They would get 5 stars, but there's an employee there that does NOT cover her nose when she sneezes (gross), and the gel polish snags my hair when my nails grow out. . . doesn't happen at the other shop I go to, but the sneezing thing does, so maybe its a cultural thing.***********************Update: I went back here maybe in June, and they'd gotten a new guy (Idk his name, but he sat at the first station). He sucked!!!! I got a gel polish change, and WITHIN the week, my nails looked a f'ing MESS! smh. Plus, he was not attentive to my nails as he was busy texting the whole damn time. He was AWFUL!! Read Less