I've been going here since they opened, but no more! I will drive wherever I have to to get it done right. I had my pedi yesterday but today you can't tell. I have never been happy with the polish job... Read More
I've been going here since they opened, but no more! I will drive wherever I have to to get it done right. I had my pedi yesterday but today you can't tell. I have never been happy with the polish job on my toes, but till now it didn't really matter, it has been cold. But I'm going to the beach in two days and wanted my toes and fingers to look good, I'm there on business and have to hand things out and my hands will be noticed. I told them I was going to the beach and wanted my toes to look good, but I had bubbles in my nails and they said they would redo them. This is after sitting with the foil wraps to take off the old SNS for over an hour! I finally pulled them off an removed them myself, my pedi was over and I didn't want to sit there longer with acetone on my fingers. I finally got my nails done after moving from the pedicure chair. I thought the color looked wrong, but checked the color on the container, it was the same as my toes, 405. The poster on the wall says one color, 3 choices, so you think they will match. They don't. I really dislike the color, and discover the toes need to be redone, I've already been there over 2.5 hours! So they want to put gel on top of the fingernails to fix the color, and repaint the toes. I had been there so long my guests had arrived at my house before me! I said I would come back the next day, today, I called ahead, they said come on in. I got there and was asked to wait 15-20 min. I said I wanted to do a complete color change, not try to add to the top of something I already don't like. I was told, "That's going to cost you!", I already paid $70 + a 20% tip, which wasn't deserved. No, it cost them, this customer. Read Less