My experience before the most recently wasn't nearly as bad. I felt rushed and the woman who did my nails did not shorten or shape them the way I wanted. They were busy and she was polite regardless, ... Read More
My experience before the most recently wasn't nearly as bad. I felt rushed and the woman who did my nails did not shorten or shape them the way I wanted. They were busy and she was polite regardless, so I let it slide. However, my following experience was on a whole other level of bad. When I first walked in, it was the usual, "How can we help you?" scenario where I told them I just needed a shape up and fill-in on my stiletto nails. I have learned to make note of having stiletto nails when I first walk in to a salon since some places do not offer that specific kind of nail design, or they are of a different price than a regular fill-in. As I was picking out my color, an older female technician practically cornered me and began examining my nails while speaking a language I did not understand, which made me feel a little uncomfortable. She asked if I wanted gel polish, and after I politely declined she proceeded to walk away while muttering under her breath. The male technician (whom I've seen before and has always been professional and friendly) asked me sit in his chair instead. As I sat down, I could see the older woman snickering in the back of the salon with another employee while looking in my direction. Again, not the most comfortable scenario, but I just brushed it off and continued with my service. Once we were getting ready to paint my nails, I asked my technician if we could paint the tips in a specific design, even pulling out a picture for him to examine. He said it was not a problem at all, quoted me a price for the design, and informed me that another employee would have to do it. I completely understood, told him that was fine, and thanked him. Well, moments later, the same woman who had cornered me sat in his chair and began examining my nails once again. I showed her the picture; she nodded and proceeded to paint. She attempted to do the design a couple times, then got frustrated and left the station without warning. She came back with my original technician and began raising her voice and pointing at me. After she walked away, he sat back down, apologized profusely, and painted my nails. I have never wanted to walk out of a salon before, and if it wasn't for him and his hospitality, I probably would have. Read Less