It was a very positive experience. The masseuse did a great job with explaining the service (Sticks and Stones) and she had a very up-beat attitude. I would, and have, recommend/ed The Upper Hand several times because I have nothing but positive experiences. Read Less

I was referred to Upper Hand by a friend. I found the staff to be very friendly and professional during this first visit. I received an introductory massage from Melonie. She was very good at detecting my stress points and made sure to work on those. I have recommended Upper Hand to other family members. I will return soon. Read Less

Gina was great for my deluxe pedicure. She was kind, professional and very knowledgeable about the healthcare of your feet. She made my skin feel like silk. I will be back for more services from her.. Silky Skin.. Read Less

I had a serious shoulder injury that I was told may need surgery. I was given a second option of shoulder therapy. I opted to choice the therapy and coupled it with massages from Melaine at the Upper day spa. She informed me that she could increase my range of motion with this certain massage. Now it's 6 months later and my personal trainer was a little jealous that he had the surgery and had less range of motion than I did. He made an appointment and called to tell me he could move it much better now after just ONE visit! Thanks upper day spa! Read Less

Katherine gave me a deep tissue massage. It was fabulous! None of that sissy light strokes - Katherine worked deep into the muscles, with focus on my neck, shoulders, and back. The knots and tightness were much better after I left. It has been way too long since my last massage. I purchased a package to make sure I return for another one soon. Read Less

The Upper Hand Day Spa is the best ever! Gina was my Tech and she is awesome. The time to take care of you, and do it right and the way it's supposed to be done I can't tell you how great this hidden gem is. You have to try it, please do yourself a favor and go. They do skin care, plus everything. Don't miss it and get in line for a dream come true!! Read Less

I only have two negative things to say about the Upper Hand, when I arrived at the spa and was filling out paperwork one of the employees brought her dog into the spa. I found this to be extremely unprofessional and honestly not a place for a dog to be. I am a dog lover, I have two of my own but I do not find a dog in a place of business such as a spa to be clean or professional. Also, while I was being massaged there was a lot of background noise, it made the experience hard to relax when you could hear everyone stomping around and carrying on noisy conversations of their own. However, the staff was attentive, friendly, professional in manner and I will definitely be back. I just found the dog and noise level irritating. Read Less

Another great massage with Katherine. She is the best! I like the Sauna before the massage to get everything warmed up - that seems to improve the overall effectiveness of the massage. Katherine is great - always asks about trouble spots and checks on the pressure level. Really, best massage therapist I have ever had.Read Less

The worst massage ever! I did a prenatal massage (my first btw) today with Chasity at this spa. On the form, I specifically wrote that my problem areas were my upper back and my shoulders. Chasity never went over my form prior to the massage to ask whether I wanted to spend more times on these areas, nor did she ask me the level of pressure that I wanted for my massage. During my massage, she never massaged my shoulders and her pressure was so light it was as if she was doing... nothing. After the massage, she just told me it was over and left. She never told me about the massage, any problem areas she noticed during the massage, or what every other massage therapist always tells their clients...make sure to drink lots of water. I have had a lot of massages in different states with different massage therapists, and I have never seen such a lack of concern for the client. I feel really bad that I didn't get to enjoy the massage that my husband bought for me for our wedding anniversary. See More Read Less

The worst massage ever! I did a prenatal massage (my first btw) today with Chasity at this spa.  On the form, I specifically wrote that my problem areas were my upper back and my shoulders. Chasity never went over my form prior to the massage to ask whether I wanted to spend more times on these areas, nor did she ask me the level of pressure that I wanted for my massage. During my massage, she never massaged my shoulders and her pressure was so light it was as if she was doing nothing.  After the massage, she just told me it was over and left. She never told me about the massage, any problem areas she noticed during the massage, or what every other massage therapist always tells their clients...make sure to drink lots of water.  I have had a lot of massages in different states with different massage therapists, and I have never seen such a lack of concern for the client. I feel really bad that I didn't get to enjoy the massage that my husband bought for me for our wedding anniversary.Update: After writing my review, I received a personal call from Chasity apologizing for not having a consultation, as well as explaining the process for the massage I received. I do appreciate that level of professionalism because I do understand how hard it is to follow up with someone who has provided a bad review. Read Less

The service is Amazing,However I had been having my usual tension pain headaches..Melanie was able to help me it was Amazing her services was Awesome I look forward to seeing her every Month for my massages. My mind,body,and spirit was so refreshed and relaxed. Read Less

I love this Spa! An excellent hidden treasure in Conyers. Excellent upgrades, the spa is beautiful. Chasity is my massage therapists, she does an exceptional job with the hot river stones. Phyllis is wonderful, she is always pleasant and has created such a wonderful and relaxing retreat for the clients of the Upper Hand Spa. Read Less

Run, don't walk to the Upper Hand Day Spa for your next skin/nail/massage therapy! It took me a long time to find this jewel and I will be a repeat customer for sure! Fantastic, relaxing atmosphere, professional/friendly staff. Don't go to Atlanta for a spa treatment when luxury is right here in Conyers!!! Recommend Katherine for a wonderful massage-best I ever had! Read Less

Melanie is amazing at both massage and Reiki! I felt a huge positive difference in my energy after my last Reiki session with her. Upon telling my skeptic friends and family about my experience they now want to try it themselves. Melanie has a true gift and was on point with what was blocking my chakras. I have only received two sessions on Reiki and can already tell a difference in my life. I went much deeper into meditation this round, it was a totally different but liberating experience. I will be returning regularly for her balancing, gifted touch of Reiki. Read Less

Katherine S. is the best! She has a great personality and makes your massage special each time. She knows what you prefer and always asks if you want something different or special with each massage. I love this place! Read Less

I found The Upper Hand Day Spa doing a Google search for somewhere close to home for my husband and I to get a couples massage for our anniversary. After reading the reviews I booked and we were extremely pleased! Chasity and Melanie were AWESOME! This is officially our new massage spot and can't wait to try more services. Read Less

Just recently decided to give massages a try. I picked this place based on the reviews and man does it not disappoint! Katherine is amazing. The whole experience is so worth it and it is reasonably priced too. Do at least 60 mins, you won't regret it. The spa has a super cute and relaxing feel. Their online booking system rocks too. Read Less

Josh was awesome! I had the deep tissue massage and the foot reflexology. He's only there on Wednesdays, however he's worth waiting for. He wasn't talkative at all and I loved that! The Owner booked me on the same day two hours before my appointment. I'm definitely going back and I'm telling my friends about it! Read Less

I was able to get a same-day appointment. I received a 1 hour massage from Katherine. I went in with knots in my neck and shoulders. I left feeling much more relaxed and in less pain. I'm looking forward to my next appointment. I have already recommended the Upper Hand Day spa to several people and will continue to do so! Read Less

First time experience with the Upper Hand Spa. Absolutely wonderful!!! Very professional staff.  I had Swedish massage by Katherine.  I let her know my trouble areas & she was amazing! I've booked my next service with her.  You won't be disappointed. Read Less

I enjoyed my session with Katherine. She was friendly and nice. She adjusted the massage to my comfort level. I will use her again. The spa itself was clean and the lavender scent I was provided was very relaxing. I was pleased. Read Less

Soooo sooooo glad I found this GEM in Conyers. I go there for a massage. Rebecca is Unreal. If you like a good Deep Tissue massage see her. I'm very picky. Had 100s of massages in LA and Miami and Rebecca is one of the best I have ever encountered. Chastity is another great LMT there as well. But Rebecca IS the real deal. Cant wait for my next appointment. Read Less

Pedicure with Lisa, one of the best pedicures ever. I used to be a nail tech myself so I know a good one when it happens! Very clean, uses great quality products. Also I love the merchandise that Phylliss has, great skincare line and beautiful candles are my favorite. I will absolutely be back as well as tell friends and family about this place. Read Less

My mom and I have been customers of Phylliss for years.  Right before my May 3rd wedding,  I had a serious breakout on my face.  Every brides nightmare!  Phylliss used LED light treatment for my skin. I was amazed at the wonderful difference after only three treatments before the wedding. I had less redness. My acne was definitely faded to almost nothing and I didn't have any pore marks on my face. Not only did Phylliss give me wonderful LED facial treatments but she did my individual lashes. If you're looking for an awesome lash person to do your lashes she is the person for you. I have had individual lashes done before but she is by far,  my favorite. My fiance couldn't even tell that my lashes weren't real because they look so natural.  And he usually fusses about individual lashes that I have had in the past from other people. Phylliss is one of the reasons I felt so pretty on my wedding day!  My skin was awesome! And, my eyelashes were beautiful!  Thank you Phylliss Shrader of The Upper Hand! Read Less