You HAVE to go here! They are so different from other salons. They place high importance on the quality of their products & sanitation like I’ve never seen before. They really take their time with you and make sure your nails look perfect. I love mine! I told Kim I wanted Glitter ombré and to do whatever she felt like and she DID NOT disappoint! First time here and will definitely be back. Read Less

Kim is so thorough & informational. My first time receiving service was yesterday & I truly felt AT HOME. She educated me about how to take care of my nails as well as how to recognize rather I am getting the most for my money. in addition, the gels & nail shapes are on point. I am very, very picky, but I left completely satisfied! Clients want to TRUST the people rendering their services & after just one visit; I heart nails is my new home!!! Read Less

I had an amazing experience at this nail salon! I called around 2:30 pm requesting an apportionment for 4:00 pm and they were able to get me in. I was originally  supposed to be seeing Kim but Alexis handled my services. Let me say, Alexis is AMAZING! I'm very picky about my pedicures and she went beyond my expectations. She paid so much attention to all the details on my nails and feet. I will DEFINITELY be back to see her. Very nice atmosphere!! Read Less

I have come here many times in the past. My experience is normally great. I got a full set done and as always, it was great. The techs were personable and funny. It was the aftermath I’m so upset about. The tech that did my acrylics buffed my nails too much and now my nails are incredibly thin and brittle. My acrylics have come off and my nails and fingers will not stop throbbing and it’s quite painful. I will not be going back to this salon. Read Less

Kim is the jam. So are Bre and lil Dee. All equipment is sterilized for EVERY customer in the autoclave so your chances of dying are really low. So much polish to choose from & you can also get your face and armpits waxed. Stop by. Read Less

Great service! I have a problem with my ankle that is painful to touch. I always explain when I get a pedi that my right ankle hurts so please be gentle. This was the first place I've been where the nail artist listened and heard me. He was super gentle which allowed me to relax. Great job! I will be back! Read Less

This is definitely the best nail shop in Columbus. It's clean, everyone is friendly and they do the best work. Kim uses the latest techniques that no other shop in town uses. I've been to just about every shop in town and none compare to I Heart Nails! Read Less

Love love love this place. I drive across town to go to this place whenever I need my nails done.  They're friendly and fast yet detailed in their work.  It's a small shop but clean and organized. Dee did my nails this time but all of them are great!  Friday and Saturdays are walk-ins only which I love because my schedule is so hectic. I've been to other nail salons but this one by far is the best one in town. Read Less

I am new to the area and of course needed to find a new nail salon...  I checked out some reviews and decided to go with I Heart Nails.  I am happy I did. With no appointment I decided to go in and was welcomed from the time I entered. The place is very clean and the customer service is awesome. Kim did my eyebrows and manicure which hadn't been done in along time and Angel did my pedicure. Both ladies were so sweet and knowledgeable about the products.  So good the upsale got me but was definitely worth it.  Prices are very reasonable and I plan to make this my biweekly me time experience... Read Less

I had such a great experience here. This was my first time going, but I will be going back. Salon is very clean & they use new tools for every customer. Thanks Kim for the great experience & beautiful manicure! Read Less

Can I please give them six stars? I had a great experience at this salon. I arrived at lunchtime on a weekday. They said it would be about five minutes and it was really only about two minutes. I got a regular manicure (no gel). The tech used a fresh set of tools and the salon was very well-maintained. The manager was constantly picking up used towels and replacing them with fresh ones, wiping down surfaces with disinfectant, etc. My tech really took his time to give me a great manicure. He really focused on the details. The price was fair for the area and the service I received. My nails are very pretty, and I'll definitely be going back. Read Less

I went to I heart nails after getting referred from the Facebook group for Fort Benning Spouses.I went on a friday, fairly early - 11ish. I got right in, no problem. I had a younger man as my tech. He wrapped my nails and disappeared for 30 or so minuets, when he returned he started to remove my gel. No issues. I normally get a gel manicure with french. I explained to him multiple times that I like the white tip thicker than normal. Unfortunately because of the language barrier, he had difficulty understanding what I meant. He asked for help from another tech and then continued on. In the end, my nails did not come out how I expected. The white tip bubbled due to the multiple layers of white he applied.I went ahead and wrote a review on their FB page about my experience and the owner, Kim addressed it. Kim asked that I come back in to fix the issue and have my nails re-done.I traveled the 40 minuets the very next day, on Saturday to get my nails re-done. Kim sat me right down and began the process of removing the gel from my nails. We discussed my review and she asked me multiple times to remove my review.I assured her I would remove my review after she was done with my nails. Throughout the entire process she was kind and fixed my nails. Prior to leaving she asked again for me to remove the review on FB. I kindly removed the review, however I wanted to make sure other nail goers are aware of my visit and experience. I will visit again, but, unfortunately I will be upset about my first AND second experience. I wish Kim luck in her business. Read Less

Great place to get your nails done. Very clean, professional staff. I love all the different choices for pedicures! I have been getting manicures, pedicures and acrylics done here for over a year now. And the owner has never been anything but polite, warm, and smiley. She also ALWAYS does a wonderful job on my nails. Read Less

Not satisfied at all. I got a gelish manicure and normal pedicure done. I came earlier to my appointment but was ok to wait. As soon as the lady takes care of me she tells me rudely that next time if their is customers who have an appointment before me I will wait. Then she's asking me about my origins. I am telling her where I am from. She is being rude and against me because I don't speak or know anything about my roots. 1) that's not her business 2) she doesn't have to be rude 3) I am paying to get a service done not to be best friend with herAnyways I don't recommend this salon to anyone. I prefer to drive far away than go back there. Read Less

Deducting one star automatically because I called to make an appointment for Saturday and was told they don't take appointments on weekends. So I went and waited for OVER AN HOUR when they kept saying they were 'almost done'. The shop was clean. Prices are decent. The nail tech did ok. I got a gel manicure, which I have been getting for 2 years now and they have always lasted at least a week before any chipping. This one lasted 24 hours before my thumb started to peel and by 48 hours it had torn off. They do have a 3 day guarantee on their work but I couldn't get another babysitter to go get it fixed. I might be back... Only when I can make an appointment. Read Less

I was referred over to Kim from my co-worker that comes here. I always get gel polish and never have any issues. This place is by far I must say the CLEANEST salon in town! I will definitely recommend this place! Read Less

I will start off with the positives first. The salon is set up beautifully and was very clean. The staff immediately welcomed me and was friendly. The nail technician that did my pedicure was quiet but friendly. She really took her time to give the best manicure she was able to give. But from the beginning I noticed that she was struggling. After asking I find out she has 2 weeks of experience being a nail technician with no schooling, this salon has been supposedly training her. Throughout the pedicure you could tell she was unsure of how to handle the foot to get to the toe needed. How much pressure was needed to really scrub the callous off. My toenails were cut somewhat uneven and were not filed right. While painting the nails she got nail polish all over my skin and had to clean them up with acetone. I will admit my nails are tiny, but I have never seen such struggle painting them. Sometimes she would need to put more polish on because she cleaned some off the nail as well. The polish is bumpy in areas because she had to keep coming back and adding polish. What should have been an 1 hour pedicure became 2 hours. This partially negative review is not toward the nail technician at all but toward the salon who is suppose to be training her. During my pedicure all of the staff was in the back room or playing on the phone not paying attention to how she was doing. So how is this training? This nail technician really did try her best and deserved the tip I gave her. But I feel that if she wants to become really good at doing this she needs to get better training that I do not think she will receive at this salon. Also it would have been nice to be told initially that she was still in the training phase, pedicures are not cheap even when you are given 10% off. And the pedicure I received that day was not worth what I paid. Normally pedicures last 2 months for me but this one will probably get redone in a couple weeks because I do not like the un smooth look of the polish. So because of these issues I will not be returning. Read Less

I love this nail salon..I've tried a few in columbus and this one is by far my personal favorite. They do an amazing job and do not rush, they have experience where as alot of the other places I've been it seemed they were new and had little to no experience in a nail salon. I always love my manicures and gel polish I get done. They are very friendly. The only nail salon I will continue to go to :) Read Less

Great service. They take their time and do a great job. Everything is super clean and they don't reuse files, pumice, etc. they open a fresh sterilized set of tools for every customer. Def will be back! Read Less