Absolutely love Karma Salon & Spa!!! Such a cute salon with a warm, friendly atmosphere. The people at the front desk are so incredibly sweet and helpful. The stylists are so talented and always give me the look I'm going for! I feel like I'm part of a family every time I walk through the doors. I love this place and can't imagine going anywhere else. Looking forward to trying out their spray tan soon! Read Less

I went to Karma for the first time this past weekend and it was an amazing experience! I felt like a priority from the second I walked in, and that’s saying a lot, because the salon was packed for prom! Julie, the owner, cut my hair and it was a perfect haircut! I cut almost 9in off and had absolutely zero post-haircut regret, and that’s a huge testimate to what a great cut Julie did. She cut it and then showed me how to style it. She’s amazing. Everyone was so friendly, the salon is adorably decorated, and super clean. I had met Julie that day and felt like we were friends by the time I left. I am already looking forward to my next visit. I could keep going with all the things I loved, but to keep it short, I would recommend Karma to everyone! Read Less

They got me in at the last minute ands couldn't gave been any nicer. I had a back wax and "Little P" was excellent. She was very quick and did an excellent job. It was the best wax I've ever had. I highly recommend "little P". She's friendly, kind, easy to talk to and generally a nice person. Ill gladly return and highly recommend "Little P". Read Less

I Brought My Daughter here to have an updo and make up done for her father daughter dance! The girls were amazing working with such a young person shes 7! They didnt try to doll her up way to much and make her look older, the make up they did was perfect and made her look very sweet. MY Wife also goes here as well and Chrissy and Julie and jennie have all done something on her hair. Julie runs a tightship and made my wife cry in tears due to how beautiful she cut her hair. For my wife to be so happy makes me happy as she doesnt often pamper herself. Jennie is my sons hero she cut his hair and he wont sit still for anyone! HE not only stayed still but then learned how to style his hair from her. he now gets up in the mornings and styles his hair how jennie taught him! I would recommend any one to go here! Paola is also very gentle and has such a good personality She has buzzed my hair a few times. Read Less

My name is Laila and I am a reputable person who has a genuine opinion about where I go and the services I receive.  I have beautiful long black hair that my stylist Jenny has been caring for quiet some time now.  I have been going to this salon for almost 9+ years.  And after getting a horrible hairdo buy a newcomer I was so dissatisfied, I complained to the owner.  I was in grief.  The stylist had no idea how to manage my hair.  And it was my birthday and my hair was ruined! They wasted 1 and a half hours of my precious time and did not give me the look I requested.  I straightened my own hair in there by my self.  Everybody including the owner were praising my hair do...JUST BECAUSE...that is what they do.  Even if you hair do is all frizzy they take the pain to announce how nice it looks.  You see, that is KARMA's policy to make you feel beautiful....but please save the crap...when it is not genuine.  After my incomplete service I had to pay 40 Dollars from my own pocket and this is with the presence of the owner JULIE (shame on you for wrongfully taking money from me Julie)  You are a mother?  How can you do this to another mother?? Julie, the owner, who could have easily provided me a hand written rain check for a hairdo in the future.  But her customer service as the owner of KARMA was horrendous.  I have sworn not to take my clients there and never to give them my business again.  If fact I would like to sue them in court for taking my 40 dollars despite the fact that I never even received a proper and complete hairdo!!!  Get reay for a class action Lawsuit Julie.  I want my 40 dollars back....every penny of it!  Or else see you in court.May 13th, 2017Laila Khan~ Read Less

The stylists are all wonderful, I've had miltiple servies done here and have never been let down once! The prices are moderate but not too high, the staff wont tey to sell you products or services you don't need! All the women have a great working relationship with each other which makes the visit that much better. Read Less

Googled a nail salon and came up with Karma.  Very pretty hair salon but I just wanted a pedicure.  Extremely overpriced.  Never expected to pay $45 before tip.  I could have gone elsewhere and got a massage, hot stones and leg/foot massage for much less.  I guess that is why the place was empty. Read Less

Ok. I've been going to Karma off and on for, I guess, 6 years or more now? I initially had a color job done by the owner and I was less than satisfied, but Kerri Anne cut my hair and was an amazing hair stylist. I later took my very finicky son to her, and after years of being dissatisfied with almost every stylist he tried, he then refused to go to any one else. I personally moved on to a highly recommended local stylist for any colorings and most cuts, but still Keri Anne was always equally a favorite choice for cuts too. My main issue with Karma was initially the less than stellar color job and their prices. While I have no problem paying for a good colorist or stylist, Karma is ultimately no better than other somewhat high end salons, yet they tend to cost exponentially more than a lot of them due to their a la carte pricing system (That means you get upcharged for most every additional step in the process rather than just making sure your hair looks great). Ultimately, I feel Karma has shady pricing practices. I've been to both neighborhood salons as well as far more upscale salons than Karma and most all strive to give you the best final outcome possible while being completely up front about the pricing, but Karma will tell you how much a color will cost and then during the process, especially towards the end, blame the color or condition on the fact that you need to add 2 or 3 more steps/products with a substantial price hike for each...I mean, who doesn't include toner in the coloring process? This is simply not good business practice in my opinion. So, considering that I was not satisfied with the condition of my hair after having it colored, in spite of paying extra, I still chose to used Kerri Anne as my backup for the occasional cut and religiously for all my son's cuts...it wasn't her fault after all. Recently, when we stopped in to see about a cut for my son, we found that Kerri Anne was sadly no longer working at Karma and when we enquired as to where she had gone, they refused to give us any information. As, someone who knows and understand this industry, I find that very offensive. There's more than enough business to go around and being petty (and greedy), rather than having the goodwill and confidence to allow customers to make the decision as to whether they want to try a new stylist or stay with one they've been happy with, is simply not the kind of business I want to support. I would have continued to patronize the salon on occasion, just as I had for years now, had they simply shown themselves to be more professional. They have not only lost both mine and my son's business, but they've lost an excellent word of mouth recommendation. Read Less

I went to Karma Salon yesterday for my first time visit.  My husband bought me a groupon for Christmas.  I went to the salon and Paola was my stylist.  She was super nice and friendly.  After my conversations with her I learned she was doing an internship to get her license.  I was ok with that because I have had my hair done by students before.  She spoke with me about what I wanted and was very detailed.  What really annoyed me was that I was there a few minutes and she says to me that I need to pay $30 for more color and $55 for toner.  I paid $60 for the groupon and now looking at adding $85 to the price.  Which would be a total of $125 for a hair cut and partial highlight.  That doesn't seem like any deal since that is what it cost if I went in without a groupon.  The only other little aggravation I have is that I asked for bangs and she just kind of chopped them off.  The owner helped shape them, but I still don't think they are right.  I wish they were a little longer and more shaped at an angle.  Overall a nice experience and friendly staff, but no deal with groupon. Read Less

Today I had THE best haircut of my life!!! This salon by far is bar none compared to others that I have been serviced at in the past. From the moment that I stepped into the the salon, I was welcomed with warm, friendly, and caring stylists. They did not just tell me what 'I wanted to hear', but what was the God honest truth. I was blessed to have my hair styled and cut by the owner/ master stylist Julie. Let me tell you that if a glorious cut is what you want, that is exactly what you will get with Julie!!  I can't wait to get my hair colored on my next visit. Karma Salon and Spa is a must visit salon for all of your beauty needs and then some. Read Less

Beautiful decor horrible service. Took 3 hours to get my hair trimmed. The owner/ "top stylist" did my hair but was not a very good listener . It is possible she felt crunched for time since her child had an event she needed to get ready for. However it was not a good first impression and it will be the last time I visit. Her employees seemed very nice and attentive to their clients. I wish I could've had a different stylist. Read Less

So my fiancé, her mother and myself went in today to get a spray tan before we went on vacation. My future mother in law had a coupon emailed to her for "$30 full body spray tan". She offered to pay for us all and was paying while I was getting mine done and my fiancé was finishing up. They informed her that my fiancé and my spray tans would be an additional $20 per person. When asked why she was given 2 different reasons. The first being that we requested a darker tan. That is not the case. We were asked what exactly we wanted and told them whatever the usual is. Never were we told that it would be extra cost for what we were receiving. Next we were told that since they had to use "more spray tan" on myself and fiancé that was the reason for increase in price. Again never were we told anything about the additional cost before or during the spray tan. The coupon simply stated "$30 full body spray tan". Never did it say anything about the size of the person. When my fiancé confronted them asking if she was charged more "because she was bigger?"  She was never given an answer just a blank stare from the employee. If I could give 0 stars I would. Trying to charge people more after they use a coupon that is designed to get more people in the door is down right wrong. Avoid this place at all cost unless you are ok with being charged extra for things that are not mentioned. Read Less

I am originally from Athens, and after I moved to the Buford area my anniversary was coming up and I was in desperate need of a new salon that was closer to home. After calling around I found Karma and was a little nervous at first, but after walking in I knew I had nothing at all to worry about! The front desk staff was super nice and they have the cutest little shopping area! My appointment was with the owner, Julie, and she made me feel right at home and was just so sweet! I showed her pictures of exactly what I wanted to do to my hair, and her confidence in what she was doing made me feel great about my decision to actually come in! Julie kept my chair turned away from the mirror so I couldn't see the final product and had her assistant Chrissy fix my make-up, let me tell you the suspense was crazy!! When they finally let me look in the mirror my jaw hit the floor! I could not even believe that was me in the mirror! I was so overwhelmed with my new look! I met my husband for our anniversary dinner after I left the salon, and he almost did not recognize me! He loved my new look! I have been gong back to Karma ever since! They are worth every single penny and I have recommended so many of my friends and family, and even random people who are like 'I just love your hair!' So take it from a very happy client, Karma Salon and Spa is the best salon in Buford, with a fun and friendly atmosphere!Read Less

Julie with Karma has been coloring my hair every 9 to 10 weeks for at least a year and a half and I would never consider going anywhere else. It is a high end salon and worth every dollar. My color lasts much longer than the 6 week visits at cheaper salons near my home. The cut is extraordinary and makes it so easy for me to style. The Karma salon experience is different from any I've had - Julie is a Master Designer and may delegate shampooing, blow drying and color mixing to others and that it absolutely fine! Her expertise in the color design, cut and style is nothing less than stellar. All the employees, from the front desk to the apprentices shampooing and drying, are professional and will make you feel like a million dollars. I find value in Karma's services and gladly drive 40 miles to this salon. Read Less

Place is nicely decorated . Everyone was very nice and helpful. Felt comfortable and at ease. Used a groupon which was a great deal and was told upfront about any additional charges that would be added. Hair looks great! I will return. Read Less

I recently moved to the Buford area and had no idea where to get my hair done. I Googled nearby salons and Karma came up as an option. I toured the salon first before I booked an appointment. They were all so sweet! The salon has lots of vintage elements to it, which I love. I booked an appointment for that afternoon and I am so glad I chose this place. My husband has even commented on how great my hair looks now! I also decided to get a spray tan for an upcoming trip to the beach. I heard it turns you orange, but it definitely didn't. I love it! I highly recommend Karma to anyone! Read Less

I was looking for a cute salon that could do my bridal party that was professional & inexpensive. I was so happy when I left Karma on my wedding day!!! All my bridesmaids, my mother & myself looked fabulous!! I can't thank Karma Salon & Spa enough for what they did for me!!! I will recommend this salon to anyone & everyone I know looking for somewhere to get there hair done!!!! Thanks again to the Karma Krew!!! Read Less

I just got my eyebrows tinted there yesterday and I LOVE THEM! I thought I was cursed with thinning eyebrows and it was something I would just have to deal with, but they made them darker and look thicker and longer! I am so happy with the results I have referred Karma to everybody I know! THANKS JULIE! Read Less

I recently moved to Buford and was nervous about changing salon's! I found Karma online and decided to try it out. My mom came with me and we both got highlights and a haircut! Everyone was very friendly, we were offered something to drink & snack which was very different compared to other salon's that I have been to. I loved the experience and I am now a long time customer. Read Less

My experience at Karma was absolutely amazing! I walked out of the salon feeling prettier than ever and my hair was exactly how I imagined it. Before I decided to go I was very nervous because I have had bad experiences before at other salon's but after I went I was so happy! I love Julie she is fabulous. She always sits and talks with you before she ever touches your hair to make sure she know's exactly what you want. If you have never been here before you need to go! Thanks Karma! I will recommend all of my friends and family members to come here!!!! Read Less

The one thing I will say is that everybody was nice. However, I had a Groupon for partial highlights/cut/style. It must have been the colorist first day on the job out of beauty school because she made a number of mistakes on my hair. My color was entirely too blonde even when I told her I just wanted to touch up the highlights I already had. She didn't touch up the roots which looked like I needed a touch-up the minute I left the salon. The highlights she put in looked sporadic.... No consistency to both sides of my head (one side is heavier than the other). And the highlights at my hairline were brassy!!! Absolutely horrible and embarrassing!! I went home and cried and thought about asking them to correct the problem but too scared it would end up worse than what it was. To top it off, the colorist charged me $10 more on top of my Groupon because apparently, my highlights weren't all going to be covered in the Groupon. Do yourself a favor- just say no. No matter how tempting that Groupon price is or how trendy the place looks. Read Less

stay away! Julie the owner does not admit she does not know what she is doing! Terrible hair cut HORRIBLE hair color unless you want to look like a dog peed on your head and way OVER THE TOP PRICES! They do not stand behind their work and will not tell you prices upfront! You have been warrned! Read Less

Horrible! They do NOT know how to color hair and charge extra for everything, if another stylist touches you there is another charge for their services too! They do not stand behind their horrible work and will not fix it and will NOT tell you prices up front! IF you like to spend $350 for a 1/4"" trim and hair color that sucks and makes you look like a dog peed on your head then this is the place for you! If you want to look and feel good at a normal price (half of what they charge) then DO NOT GO HERE! Julie the owner will lie to your face and say you can call back if you don't like it and she will make it right...well she won't...she will tell you she is not the stylist for you! Read Less

This salon recently put out a Groupon, so I imagine a lot of people will be interested in the experience you may encounter. I have had the worst experience at this salon - which started before I even got there. My appointment was double booked and I had to be rescheduled. This in itself was not a big deal, but when I rescheduled, they fit me in a time slot where there was not enough time for me to get to my next appointment. I had expressed concern, and they assured me I would be done well before I needed to leave. When I got to the salon, I was called by the wrong name by the stylist (not a big deal, but it's all about the details when you're talking about good customer experience, isn't it?). Of course with my Groupon, they had to upsell me - which was fine. But because of the upsell, there was no way I was getting out of the salon on time. I then decided to forego the ever-so-critical gloss because it became clear after just getting my foils put in that there would not be enough time - despite what the stylist had said before we started the process. My appointment ended 15 minutes past the time that I needed to be out of there, and then I had to wait another 5 minutes to be checked out. My hair looked horrid, and I had to come back to get it darkened (why she didn't just use the darker color in the first place and save us all the headache, I don't know - oh wait, I do - to charge me an additional $45). I expressed my disappointment to the owner before going back to fix my color, and she left me a message somewhat accusing me of not understanding that the stylist said a gloss would be needed to even my hair out and that her people would never tell a client how long an appointment would take because it's not a science, and to top it off she made a snide remark about how my hair had box color on it before which may have led to the horrible coloring. I did not have box color on it, two of her people told me we would have enough time to finish my cut/color, and clearly she does not care about making a situation right. In addition to the $45 to fix my hair, my first visit also included a $10 surcharge for extra coloring because my hair was too long - also not mentioned on the Groupon. I definitely can understand the charge, but not if it's not mentioned in the fine print. The owner was quick to point out that this was a Groupon error. Then it should be between her and Groupon. So how does my hair look after the oh-so-important gloss? Still crappy, but less orange. The color I was going for was a caramel. Not to mention that she cut it much shorter than we had agreed on, but I can deal with that as my hair grows fairly quickly. I really wanted to like this salon, and even after the first bad visit, had hopes that it could be salvaged by some good customer service the second time around. It was not. Read Less

OMG...I spent 5 hours in a salon chair on Friday and my hair is 3 different colors. I am so upset. They not only totally screwed my the color up, they burned my scalp. It's still burning from all the chemicals. The only thing I can do at this point is to color my hair a darker color. I didn't pay to be darker. I was that before I went in there.. What's worse is I told them what my hair would do. And after she rinsed my hair, even the owner commented how yellow my hair turned. I TOLD THEM IT WOULD DO THAT!!! My sister was a hairdresser for 30 yrs in TN. I know what my hair does. I know what you can and cannot do to my hair. .I told them how fragile my hair is...now I am not sure my hair will stay on my head...it feels like a horse tail and my scalp is still burning. I have 9 burn stops. My husband took pictures...I think maybe an attorney might be in order. I have filed a BBB report complaint and will be sending the Georgia Board of Cosmetology a long letter of complaint. Hopefully this salon will be investigated before anyone gets another license. Read Less

I had my hair done at Karma yesterday and it looks great! I've been there several times and have always been treated with the utmost respect and care. When I want to feel good and look pretty, I go to Karma! Read Less

Save your time, Save your money, And most of all Save your hair! There is only one word to describe my hair and that word is HORRIBLE! Everyone was very nice in the salon but they either do not know how to do hair or they did it on purpose to get more money out of me. I went in for blonde hair and came out with orange hair. When I arrived the wait time was short and everyone was very nice. I discussed with the stylist what I wanted done with my hair and she immediately started to try to get me to buy more services. I told her with The color I was going for she should have been able to achieve with color alone and no toner. I have had my hair done enough times to know how it responds to color. I told her I did not want any brassiness or orange in my hair and even told her she might want to mix some blue or ash to keep the brassy color out. Well she did not listen and told me in the beginning that I may need a toner and it would be 55.00. I told her we should be ale to get what I want with out a toner so I feel like it was done on purpose just so I would have to purchase the toner also. Anyway I sat there looking at my hair saying to myself Never Again!! I was not ugly and I did not say a word about how horrible my hair looked. Even the owner had the nerve to say your hair looks great which made me wonder is she blind??? I have been to a salon before where the owner would not have let you walk out with hideous looking hair because that is a reflection on her. I went to Sally's beauty supply and the lady working laughed at my hair. I laughed with her as I told her to hurry and give me something to fix it before anyone else saw it and started laughing. To the owner: either one, get better stylists, two, stop being greedy remember "karma" or three, do not let people walk out of your salon with hideous hair. It will only come back to hurt you and you business. Thankfully I was able to fix the orange hair with what the lady sold me at Sally's. It cost me 8.14. It cost Karma a customer and I will always let everyone know where NOT to go. Read Less

I love Karma Salon! Been going to Julie several years and a few different hair styles. A hair appointment is more than a cut and style We talk and laugh and catch up while I sit back and enjoy the pampering. Everyone in the salon goes out of their way to be friendly and attentive. Always get complments about my cut and make sure I tell all my friends about Karma. Read Less

This is In response to ""MaddiesMom"" This is not exactly how the whole situation happened. As the owner I would like to make this statement in defense of my stylists and my salon's reputation. As far as this situation goes, this client came in to my salon for her wedding trial up do and trial make-up for her wedding day. She came in with a plan for her hair and one of my stylist did exactly what she wanted and it looked great. The client stated to us that she was happy about everything! So the trial for her up do ended and she moved to make-up. My stylist went and did her make up very natural and bridal. The client didn't like our line of foundation and wanted to use her own. So I went over as the owner and told her that was perfectly fine and she could come in for another trial at no charge with her own personal foundation. The client said she couldn't come back that day because she was going to the court house to get her marriage certificate. That was fine with us and as she left she was happy with everything except the foundation which we had already had a solution for that. She then called the salon demanding a refund and to cancel all her appointments for the day of her wedding. We informed her of our no refund policy because my entire staff works on commission and she had already received the services and left with the product on her head and her face. As far as the no refund policy, there are several salons that honor this policy because of the industry. The service is the product, therefore nothing can be returned for a refund. We offered this client a re do to make her happy as we do with all clients so that everyone can leave happy!!! Not because we have no money....As far as the not having pride in our work? Of course we do...that is why we try to satisfy every client that we have here in the salon. This was over less then $200...not quite as extreme as this client is making it out to be as far as the ""worst salon in the USA""??? Read Less

Direct quote from salon: ""it is our policy here at the salon that we do not do refunds at all. Therefore we cannot refund you for any services. It is posted in the salon, online, and in all of our brochures and flyers. At this point there should be no more back and forth about the issue. Thanks."" Apparently they have some financial difficulty that won't allow a refund for an ""every once in a while"" incredibly dissatified customer -OR- they have so many dissatified customers that they would never be able to pay the bills if they refunded all of them. I almost feel sorry them. It's pretty sad when they have to post that they DO NOT REFUND... clearly that should have been my RED FLAG. I can't say that I have ever been in another salon that felt the need to post in on the salons website, post in in brochures and post in the actual salon. It's a real shame they don't have a little more pride in their work, nor their reputation. The Worst Salon ANYWHERE in the United States of America. Read Less

Great salon. I have received more compliments on the haircut that Canon gave me in the past 6 months than I have received my entire life. The staff is warm and welcoming and just plain wonderful! Where have you been all my life? Read Less

This is hands down, the BEST salon anywhere in Atlanta. The owner, Julie, is the best colorist and stylist around. Go ahead and waste your time and money somewhere else. She is the best!!! Her entire staff is knowlegdeable and friendly. They are not stuck up hair stylists who do not listen to your needs. They do exactly what you want and are perfectionists. Read Less