Prejudiced? I really wanted to like this place. They have great reviews so I thought I would get good service. I did not make an appointment so I had to wait a bit, I thought everyone was pleasant, I... Read More
Prejudiced? I really wanted to like this place. They have great reviews so I thought I would get good service. I did not make an appointment so I had to wait a bit, I thought everyone was pleasant, I was greeted warmly when I came in, and told them I was there for a pedicure. I was seated at once, after I chose my color. After a short wait, I was approached by a girl, who I could see had her tools to do my pedicure. She asked me if I wanted gel. I said no. She then asked me if I wanted a manicure also, I said, no manicure just a pedicure. She then proceeded to do a pedicure. This was the most basic of basic pedicures. One would have thought it was a free service, because of how bare minimum she did. Around the time she started painting my nails I realized that I was not going to get the service I expected. I am a cheese grater type of gal (if you know what I mean), so I knew something was off. A lady a few chairs away, who had been waiting (we were sat at around the same time) was asked if she wanted a drink. I thought "oh , no one asked me I wanted a drink" , I brushed it off when a gentleman went around the room a few minutes later and asked everyone if they wanted a drink. By then my service time was over, she asked me to wait while my nails dried and began gathering the things to service the next person. I was gathering my thoughts on how to approach her to let her know I didn't feel things were done (I needed that cheese grater!) . She approached a lady that was just seated next to me, asked her if she wanted a drink (twice!). Then asked her what kind of pedicure she wanted, she said she wanted a basic pedicure and the tech then said, "let me get you the book". THE BOOK?!?! I was angry, I was not shown a book or given options. I immediately got up to leave, she too got up and checked me out. I asked her, why didn't you show me the book. She said she thought I said I wanted a basic pedicure. I left it alone, as I walked out, I looked at my heels and they were still cracked looking. I had never experienced this anywhere! I came back to speak to the owner, she said to me. " oh! Callus removing cost more" I let her know that I was not offered (any other decent salon would have at least offered that upon seeing and feeling my though heels). She said sorry and shrugged me off. Was I not offered the services because she thought I couldn't afford it? Maybe she thought I wouldn't tip? Or what?! Prejudiced? I am of dark skin and the other people of fair skin. I am not the type to call prejudiced! But I find it hard to explain such bad service.I thought it was complexity uncalled for and unprofessional. Particularly after I complained, I will not recommend or return to this place. Stay away if you don't look like you have money, they will give you the bare minimum lets-get-her-out-of-here treatment. Read Less