AVOID THIS PLACE AT ALL COSTS! DIRTY AND UNSANITARY!I've been debating internally for a week now on how to rate these people and am having a hard time deciding. I was going to go with 2 stars to split... Read More
AVOID THIS PLACE AT ALL COSTS! DIRTY AND UNSANITARY!I've been debating internally for a week now on how to rate these people and am having a hard time deciding. I was going to go with 2 stars to split the difference because she did a good job painting, but now that I have issues a week later, there's no way I can justify anything higher than 1.They were open late on a Tuesday and were able to get me in for a mani-pedi at 7:15 pm. Perfect. Even though every nail place insists you get a pedicure first, I always request to do my manicure first, so my nails are dry by the time I leave. I got some pushback to my request, but after a minute, I won.Manicure:After the soaking and cuticle scraping came the 'let me cut off the dead skin' phase. The lady doing my nails (I didn't catch her name) was going so fast and hard, that she bypassed the dead skin and cut into my finger. It hurt, I bled, and I got an 'oops' instead of a 'sorry.' When it came to shaping the nail, she went right in to filing. I asked her to cut them, I wanted them shorter, and she said she could make them shorter by filing. I asked her again to cut them and she reluctantly agreed. The hand massage was lackluster and it was annoying to have to hold my arm up and lean across the table than it was a good massage, so it would have been better to not have had one at all. After the massage, she sprayed my hands with alcohol to get the lotion off my nails, and holy hell did it burn the wound on my finger. No comment or response to my "Ow!"The paint job was okay. She missed the sides of two nails, but overall she did a decent job. Pedicure:There was already an inch of water at the bottom from when they tried to have me do the pedicure first. I sat down and was about to but my feet in when I saw stuff floating on the top of the water and someone's toenail hanging on to the side of the tub. GROSS! I told her that it was dirty and she stared at me. I again said that the tub was dirty and that I wasn't going to put my feet in there. She hastily got up, drained the water, rinsed it out, and asked if that was good enough. I said no, that I'd like for it to actually be cleaned and sanitized and she started yelling at her coworkers in a language I didn't understand. (I got the suspicion that she wasn't too thrilled with me... lol) She came back with a sponge and soap and washed the tub. It still wasn't 100% but I felt like a scene had been made and I didn't want to cause any further disruption, so I sat. I wanted to leave, and should have, but felt obligated to stay after all that.I closed my eyes and enjoyed the massage chair for a while, which was nice. That was a mistake because when I looked down, she was scrubbing my foot with a used scrubber! There was a new one sitting there, which I assumed she would use, but she opted for the old nasty used one. GROSS! Yours scrubbing my feet with the same device you used to scrub the dead skin off of someone else's foot? That is absolutely disgusting and unsanitary. I pulled my foot away and skipped the rest of that portion of the pedicure. She them gave me another half-assed massage, painted my toes, and I was on my way. I took off the toe separators too quickly and wiped off all the polish on one of my toes. I went back inside and she re-painted that toe without any reservation. I appreciated that.Here's my breakdown:3 stars for decent paint job and repainting messed up toe.2 stars for making me feel like a jerk for wanting my hands done before my feet and for giving me a hard time when I asked her to cut my nails in addition to filing them.1 star for making me bleed and then spraying the open cut with rubbing alcohol, for the dirty and unsanitary pedicure stations, for giving me grief when I asked her to clean it, for not actually cleaning it the first time, using an old dirty sponge to clean it the second time, for using an old dirty used foot scrubber on my feet, and for not seeing anything wrong with any of this.Here I am a week later, and I have itchy peeling feet. I don't know if it was from the dirty tub or the dirty scrubber, but they made my feet gross!! Athlete's foot medicine seems to be working but I shouldn't have to use that after a pedicure! It's gross and embarassing and very uncomfortable.I know I should have left immediately after being given a dirty tub, but silly me didn't want to be rude, cause a scene, or be disrespectful. I was being nice and now I'm paying the cost. Never again will I make that mistake! Read Less