30 Reviews

Palm Beach Nails & Foot Spa

West Palm Beach, Florida
General Info
Our salon also provides a wide range of nail & beauty care services include: Manicure & Pedicure, Waxing, Facial and more.
Reviews
Paige Dorsten
10 Jul 2018
REPORT
Took my boyfriend for his first pedicure, while I have had plenty, This was by far The best experience I’ve ever had. Prices are high but you’re definitely paying for what you receive. I will absolute... Read More
Took my boyfriend for his first pedicure, while I have had plenty, This was by far The best experience I’ve ever had. Prices are high but you’re definitely paying for what you receive. I will absolutely be back. Read Less
Naiomy Vasquez
14 Jun 2018
REPORT
Phenomenal service ! Conviently located right off I95. Front desk was super pleasant and Cynthia (Gel Pedicure) did an outstanding job. Being a local of Palm Beach , i’m proud to say i wouldn’t go any... Read More
Phenomenal service ! Conviently located right off I95. Front desk was super pleasant and Cynthia (Gel Pedicure) did an outstanding job. Being a local of Palm Beach , i’m proud to say i wouldn’t go anywhere else ! Read Less
Evelyn Gomez
17 May 2018
REPORT
Sometime ago, I and my friend went to go get a pedicure and a full set. Keep in mind, in other places it doesn't equal out to $175, ontop of that they required you to tip them and demanded it very rud... Read More
Sometime ago, I and my friend went to go get a pedicure and a full set. Keep in mind, in other places it doesn't equal out to $175, ontop of that they required you to tip them and demanded it very rudely. It equaled out to almost 200 dollars on nails. Never will I ever go back here for such bad service. While I paid them they started talking badly about me in another language and tried embarrassing me infront of everyone. Honestly the worst experience for a nail place in my opinion, I wanted to switch to see how great these nails were to give them a try and it upset me so much. Avoid this place. Read Less
Gigi Rucci
1 May 2018
REPORT
So glad I came. Very relaxing foot massage today. Convenient location across the street from PDQ. And near the WPB airport!
su fe
17 Apr 2018
REPORT
Never disappointed with this place. They are all so wonderful. I used to do massage so I know the importance of reflexology. Being on my feet 8 hours a day with uncomfortable shoes and being a runner ... Read More
Never disappointed with this place. They are all so wonderful. I used to do massage so I know the importance of reflexology. Being on my feet 8 hours a day with uncomfortable shoes and being a runner my feet have seen better days. It effects your whole body. This place makes me feel like I'm walking on clouds every time I leave. Highly recommend people. Read Less
Jesse LaPierre
12 Apr 2018
REPORT
Fantastic experience! I'll definitely be returning. The masseur was very attuned to his work, and I felt very cared for. I requested the foot and back combo massage, and I about melted. Also the atmos... Read More
Fantastic experience! I'll definitely be returning. The masseur was very attuned to his work, and I felt very cared for. I requested the foot and back combo massage, and I about melted. Also the atmosphere was super relaxing and the massage lounge was really really comfortable. I booked two separate sessions online starting 15 minutes apart from each other. I was in a bit of a rush so I accidentally made one for only 30 minutes, but I called and was pleasantly greeted by their receptionist Shelley, and she was very nice and switched my session no problem. Also the hospitality was next level! My friend arrived late, but I left his name up front, and there were no issues at all. He was shown in when he arrived, and his massage wasn't rushed. Also, since I was in a hurry, I asked to pay up front before the massage (normally you pay after) and they accommodated me with that too! I used a Groupon for my session, and I paid for my friend's session separately, no problem! I'm so grateful for everything! I'm looking forward to the next time! Read Less
TheOno888
4 Apr 2018
REPORT
Massage was great. But the snoring man who then answered his ringing cell phone in the middle of ppl's massages ruined my experience. They should have a sign. Mute cell phone
Yinett Florentino
17 Feb 2018
REPORT
Okey, so I love to pamper myself once a month and I visit a lot of places and review them. I recently moved here from NY and decided to get my nails done. I told the girl I wanted a gel manicure and r... Read More
Okey, so I love to pamper myself once a month and I visit a lot of places and review them. I recently moved here from NY and decided to get my nails done. I told the girl I wanted a gel manicure and regular pedicure, the girl showed me the price and it said 30$ didn't even mention it was only for pedicure and did not give me price for manicure. Anyways I'm thinking nice 30$ for both. When I am done i tip the lady that did my nails and then i go to the front to find out everything was 67$ -_- . I never paid that much not even in NY , I paid half of that for the same job and even better service. Im not cheap but if you are on a budget I wouldn't recommend going here. I even wanted to do my eyebrows but after that price i didn't bother asking. Read Less
Davana Bowman
11 Jan 2018
REPORT
They overcharged me for a simple refill at $50 for acrylic. But it doesn't stop there a friend of mine received a pedicure and asked for the callus remover and when finished he had third-degree burns ... Read More
They overcharged me for a simple refill at $50 for acrylic. But it doesn't stop there a friend of mine received a pedicure and asked for the callus remover and when finished he had third-degree burns on the top of his foot and still they made us pay. They did not seem remorseful or offer any type of incentive. Avoid this place Read Less
April Lynn
27 Dec 2017
REPORT
I felt as if I was indirectly being told that I wasn’t welcomed at this location. Linda said this location caters to a different type of clientele... I went last Wednesday for a pedicure and full set... Read More
I felt as if I was indirectly being told that I wasn’t welcomed at this location. Linda said this location caters to a different type of clientele... I went last Wednesday for a pedicure and full set (cost $99 smh) I had to return today (Tuesday) to have a nail repaired that popped off on Saturday like a Lee press-on. Both times I was there Linda mentioned their “other location”. She even went as far as to say they don’t normally do full set (nail tips) with gel at this lo...cation because of the smell and that I should go to the “other location”. If they don’t do full sets with gel why is it in the brochure as an option and why do you have the products if you “don’t do the service” at this location? My money is green just like anyone else!!! If I desire to have my nails done in a spa like environment it shouldn’t be a problem! “Judge me not by the color of my skin but the content of my character.” Dr. Martin King Jr. See More Read Less
Karina Jurado
20 Dec 2017
REPORT
I'm truly disappointed in your staff and your company! I have gone to your place 2x and had a good time, I had actually recommend your place to one of my best friends and when she came to you, you tre... Read More
I'm truly disappointed in your staff and your company! I have gone to your place 2x and had a good time, I had actually recommend your place to one of my best friends and when she came to you, you treated her terribly! I feel terrible knowing that I had recommend you to her, I had told her about the massages and how clean your place looked and how she would be very comfortable there. My friend has dealt with numerous health issues throughout the years, most recent back surger...y, she really needed to unwind and relax she picked your place to do this and all you did was the complete opposite. Not only did your staff members make her feel uncomfortable by touching her inappropriately while giving her a "massage" but also your staff made her feel extremely bad about her other disability! She was born with only one hand, she has never let this get in her way EVER! and that day you made her feel like a complete disabled and incapable person. Where in the world would you charge a person with ONE hand, 5 FINGERS a full set?? This is common sense, which to me sounds like you have NON WHAT SO EVER!! Not only did she pay over $130 dollars for multiple service which by the way where not relaxing at all, but $25 for her hand service? It would of been OK if she had 10 FINGERS! BUT instead of charging her half for that you had to announce it when she asked you a question about it. It makes no sense to me that you as a business would work this way, I have a business and I know about customer service, if my customer has an issue I would do anything to make it better and keep my customer, specially if my customer shows me I have been at fault or made a mistake somehow, you did non of that! She came back the following day and asked to have 2 nails fixed, which I saw and they did look bad, you again had to the chance to make it better but YOU decided to not give a care and treated her worst by making her wait a long time and still did nothing to turn the problem into a happy customer! Everything you have chosen to do for my friend has been HORRIBLE! I will not only not go back to you again but I'm going to make sure all of the rest of our friends know how you treat disabled people! By the way we grew up here, went to school here and we have lots of friends that will chose to back her up and make sure no one we know goes to your place. This is what happens when you decided to treat a disabled woman without respect and dignity! Shame on you, shame on your staff members! See More Read Less
Mel Martinez Espichan
20 Dec 2017
REPORT
Not even worth the 1 star... This place is HORRIBLE. The staff is super rude and they have roaches in the bathroom. Stay away from this place.!
Harriet Angstrom
19 Dec 2017
REPORT
My son gave me a gift card to this place and I thought I would treat myself to an early Christmas gift of a manicure, pedicure, and massage. The manicure was OK but not great. When it came time for my... Read More
My son gave me a gift card to this place and I thought I would treat myself to an early Christmas gift of a manicure, pedicure, and massage. The manicure was OK but not great. When it came time for my pedicure, one of the Orientals pointed at my feet and laughed, then called all the others over and they were all chattering in Chinese or Japanese or whatever it is they speak and they were all pointing and laughing at my feet. I was so humiliated! Since the package included a massage I didn't want to waste it so I gave it a try. A very attractive young Oriental woman came into the room and rubbed and touched me in places I didn't know I had. It was my first happy ending in years. The massage was the reason for the two star rather than one star review. You need to train your Orientals to be more culturally sensitive. Read Less
Erin Hires
19 Dec 2017
REPORT
I am appalled at the “service” they provided for a dear friend, and lack of compassion from this salon. The way she was treated was egregious. Customer service should be customized to the customer. Th... Read More
I am appalled at the “service” they provided for a dear friend, and lack of compassion from this salon. The way she was treated was egregious. Customer service should be customized to the customer. This was an epic fail. They will not have my business, again. Read Less
Jeffrey Manta
19 Dec 2017
REPORT
I am appalled by the way this place treats some of its customers. Never in all my years have I come across a place that is so pathetically close mined to people with a disability. I'm actually embarra... Read More
I am appalled by the way this place treats some of its customers. Never in all my years have I come across a place that is so pathetically close mined to people with a disability. I'm actually embarrassed that i recommended this place to any one and will never ever do such again. Read Less
Victoria Shawaga
19 Dec 2017
REPORT
You treated a handicapped person sub-humanly. You made her stand there and wait in front of everyone while your poorly trained staff tried to get you on the phone to see if they could discount her man... Read More
You treated a handicapped person sub-humanly. You made her stand there and wait in front of everyone while your poorly trained staff tried to get you on the phone to see if they could discount her manicure because she has only one hand. Let me ask you something. How often do you get someone with ONE HAND in your spa? Is your staff ignorant enough to think she was just trying to pull one over on them, or are you the type of asshole employer who would give them shit about disc...ounting her manicure that they felt the need to treat her like a cheapskate scrounging around for a discount by calling you to check? Were they scared to use their better judgment because they're used to you screwing them over? Or do they just lack empathy? Finally, she comes here to give you a review and you BLOCK her. You write ME A private message to make amends for my little 1 star review, but you BLOCK the woman you actually treated like trash. She's giving you a bad review because you deserve one! You blocked her?! Are you social media illiterate enough to think that it would make the review disappear? And now you're just going to keep getting more and more bad reviews all because you can't unblock her and offer her a goddamned refund. That is how you fix this, in case that wasn't apparent to you. Your staff is dealing with human beings, maybe you should have invested in training them to deal with bodies that aren't perfect. I suspect you just can't train what you don't know. You can't make people disappear because they're hurt by the way you treated them. See More Read Less
Dayanne Kadosh
17 Dec 2017
REPORT
I never write bad reviews, however this time I feel the need to do it after the terrible experience I had in this place. I came for a massage since I was having pain in my back and neck. I got a foot ... Read More
I never write bad reviews, however this time I feel the need to do it after the terrible experience I had in this place. I came for a massage since I was having pain in my back and neck. I got a foot and back combo and requested to get a therapist that doesn't smoke. After waiting for 15 minutes a guy who smelled like cigarette smoke started pressing my feet. I called the manager and kindly asked for someone else. The next person also had cigarette smell. I could hear phones ringing in the background while getting the least relaxing massage experience. I waited for a while to see if it got better but that didn't happen so I decided to finish the time of the massage before the hour has passed. When I walked to the front desk I explained the OWNER the situation and she still decided to charge me for the full length of the massage despite having a miss advertised signed on the front desk stating that "the massage is 100% satisfaction guaranteed (free)". If you are looking for a relaxing experience please stay away from this business, it might look fancy and clean but the customer service is absolutely unacceptable. As you can see in the pictures I was still charged for this service when they advertised the opposite. Read Less
Nina Y Carlos
16 Dec 2017
REPORT
Loved this salon. The staff is very friendly, the place is clean and is very relaxing. I loved all the services they offer you.
Alicia Campbell
10 Nov 2017
REPORT
Gorgeous atmoshphere absolutely beautiful ambiance however the quality of workmanship was not what was expected. Being referred to this location by someone who spoke very highly of this establishment ... Read More
Gorgeous atmoshphere absolutely beautiful ambiance however the quality of workmanship was not what was expected. Being referred to this location by someone who spoke very highly of this establishment I honestly expected a lot more. Thank youRead Less
Mys Lady A
29 Jul 2017
REPORT
Today was my first time being at this nail salon. The interior is beautiful and breath taking. The designer did an amazing job with decor and structure of the facility to meet all needs of service. Th... Read More
Today was my first time being at this nail salon. The interior is beautiful and breath taking. The designer did an amazing job with decor and structure of the facility to meet all needs of service. The service was also excellent. My pedicure was flawless from beginning to the end. The facility uses plastic coverings for the pedicure station which is a plus. They also do not use the same utenstils for everyone which is also another plus. My only recommendations would be to upholster the pedicure and massage furniture and shampoo the carpet. As well as make the massage section a little bit more personal and intimate by using a sheer curtain. Overall, the setting is beautiful, relaxing, serene with superb service. Read Less
Karen Hubbard
24 Jul 2017
REPORT
I'm very happy and pleased with the service! they blew me away with the way they are able to shape and design my nails! Really making me feel comfortable and relax!
Hailey Robinson
11 Jul 2017
REPORT
The salon is beyond amazing! I just love the technicians here they have great hands! The way they're able to do my acrylics is Simply Amazing! Great shape and a wonderful design!
Maria Rodriguez Brito
2 Jul 2017
REPORT
I will not go back, they charge a lot. and you ask for something they do what ever they want. i wanted gel, they did powder because is "better". what is the purpose of that?? they have a price of $35 ... Read More
I will not go back, they charge a lot. and you ask for something they do what ever they want. i wanted gel, they did powder because is "better". what is the purpose of that?? they have a price of $35 online and you go there and charge you $45 i ended up paying $90 for me and my mom. when all i wanted to spent was $70. and on top of that he asked me for tips. i just looked at him like seriously? you are asking me for tips? I will never go back! Read Less
Jim Downing
30 Jun 2017
REPORT
Really sucks when you try to treat your girlfriend to a relaxing foot massage/Reflexology session and get poor customer service, rude staff and bad massage. After session, she was disappointed with l... Read More
Really sucks when you try to treat your girlfriend to a relaxing foot massage/Reflexology session and get poor customer service, rude staff and bad massage. After session, she was disappointed with lack of quality and/or knowledge of reflexology. As she was leaving was told a tip is mandatory.........WHAT? She had intended to tip less than 20% for the reasons stated. When told that tipping was mandatory she tipped more than 20% and said if it so important, they can have it and lose my future business. Too bad, looks like a really nice place inside. I will try to treat her with surprise foot massage elsewhere. Read Less
Mackenzie Owens
9 May 2017
REPORT
Very clean and cozy atmosphere inside this salon. The lady that did my pedicure was extremely sweet and accommodating to my needs. My nail looked flawless at the end and the price was totally worth it... Read More
Very clean and cozy atmosphere inside this salon. The lady that did my pedicure was extremely sweet and accommodating to my needs. My nail looked flawless at the end and the price was totally worth it. Love to be back! Read Less
John W.
20 Apr 2017
REPORT
This place is incredible. The foot reflexology is absolutely amazing and the price is spot on. If you are looking for a great Nail and foot spa in Palm Beach this is your place!
Maria G.
20 Apr 2017
REPORT
Great experience. they are truly professional and the price was right. I highly recommend them to nay of my friends. Thx u. Maria
K O.
4 Jan 2017
REPORT
Luxurious new nail salon and foot spa in palm beach. I bought my wife a few gift cards over the holidays, she raves about this place. Not your typical salon. Much more private and exclusive feeling.
Brian G.
27 Sep 2016
REPORT
What a heck of a Spa! Luxury, and the staff are excellent. The massage I received here was absolutely amazing!
Maya C.
19 Jan 2016
REPORT
Every time I have been here, it's been great! They do a GREAT job, especially with my gel mani. Pedicure was long and relaxing. Nails look amazing!!! Make an appointment because they get busy on weeke... Read More
Every time I have been here, it's been great! They do a GREAT job, especially with my gel mani. Pedicure was long and relaxing. Nails look amazing!!! Make an appointment because they get busy on weekend... Quality work at a GREAT price! Read Less
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Book an Appointment
Online booking unavailable
Please call
(561) 331-3009
1900 Okeechobee Boulevard
West Palm Beach Florida 33409
Business Hours
Monday
Mon
10:00AM-20:00PM
Tuesday
Tue
10:00AM-20:00PM
Wednesday
Wed
10:00AM-20:00PM
Thursday
Thu
10:00AM-20:00PM
Friday
Fri
10:00AM-20:00PM
Saturday
Sat
10:00AM-20:00PM
Sunday
Sun
10:00AM-20:00PM
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Palm Beach Nails & Foot Spa

West Palm Beach, Florida
(30)
1900 Okeechobee Boulevard
West Palm Beach Florida 33409
Our salon also provides a wide range of nail & beauty care services include: Manicure & Pedicure, Waxing, Facial and more.
Monday
10:00AM-20:00PM
Tuesday
10:00AM-20:00PM
Wednesday
10:00AM-20:00PM
Thursday
10:00AM-20:00PM
Friday
10:00AM-20:00PM
Saturday
10:00AM-20:00PM
Sunday
10:00AM-20:00PM
Paige Dorsten
10 Jul 2018
REPORT
Took my boyfriend for his first pedicure, while I have had plenty, This was by far The best experience I’ve ever had. Prices are high but you’re definitely paying for what you receive. I will absolute... Read More
Took my boyfriend for his first pedicure, while I have had plenty, This was by far The best experience I’ve ever had. Prices are high but you’re definitely paying for what you receive. I will absolutely be back. Read Less
Naiomy Vasquez
14 Jun 2018
REPORT
Phenomenal service ! Conviently located right off I95. Front desk was super pleasant and Cynthia (Gel Pedicure) did an outstanding job. Being a local of Palm Beach , i’m proud to say i wouldn’t go any... Read More
Phenomenal service ! Conviently located right off I95. Front desk was super pleasant and Cynthia (Gel Pedicure) did an outstanding job. Being a local of Palm Beach , i’m proud to say i wouldn’t go anywhere else ! Read Less
Evelyn Gomez
17 May 2018
REPORT
Sometime ago, I and my friend went to go get a pedicure and a full set. Keep in mind, in other places it doesn't equal out to $175, ontop of that they required you to tip them and demanded it very rud... Read More
Sometime ago, I and my friend went to go get a pedicure and a full set. Keep in mind, in other places it doesn't equal out to $175, ontop of that they required you to tip them and demanded it very rudely. It equaled out to almost 200 dollars on nails. Never will I ever go back here for such bad service. While I paid them they started talking badly about me in another language and tried embarrassing me infront of everyone. Honestly the worst experience for a nail place in my opinion, I wanted to switch to see how great these nails were to give them a try and it upset me so much. Avoid this place. Read Less
Gigi Rucci
1 May 2018
REPORT
So glad I came. Very relaxing foot massage today. Convenient location across the street from PDQ. And near the WPB airport!
su fe
17 Apr 2018
REPORT
Never disappointed with this place. They are all so wonderful. I used to do massage so I know the importance of reflexology. Being on my feet 8 hours a day with uncomfortable shoes and being a runner ... Read More
Never disappointed with this place. They are all so wonderful. I used to do massage so I know the importance of reflexology. Being on my feet 8 hours a day with uncomfortable shoes and being a runner my feet have seen better days. It effects your whole body. This place makes me feel like I'm walking on clouds every time I leave. Highly recommend people. Read Less
Jesse LaPierre
12 Apr 2018
REPORT
Fantastic experience! I'll definitely be returning. The masseur was very attuned to his work, and I felt very cared for. I requested the foot and back combo massage, and I about melted. Also the atmos... Read More
Fantastic experience! I'll definitely be returning. The masseur was very attuned to his work, and I felt very cared for. I requested the foot and back combo massage, and I about melted. Also the atmosphere was super relaxing and the massage lounge was really really comfortable. I booked two separate sessions online starting 15 minutes apart from each other. I was in a bit of a rush so I accidentally made one for only 30 minutes, but I called and was pleasantly greeted by their receptionist Shelley, and she was very nice and switched my session no problem. Also the hospitality was next level! My friend arrived late, but I left his name up front, and there were no issues at all. He was shown in when he arrived, and his massage wasn't rushed. Also, since I was in a hurry, I asked to pay up front before the massage (normally you pay after) and they accommodated me with that too! I used a Groupon for my session, and I paid for my friend's session separately, no problem! I'm so grateful for everything! I'm looking forward to the next time! Read Less
TheOno888
4 Apr 2018
REPORT
Massage was great. But the snoring man who then answered his ringing cell phone in the middle of ppl's massages ruined my experience. They should have a sign. Mute cell phone
Yinett Florentino
17 Feb 2018
REPORT
Okey, so I love to pamper myself once a month and I visit a lot of places and review them. I recently moved here from NY and decided to get my nails done. I told the girl I wanted a gel manicure and r... Read More
Okey, so I love to pamper myself once a month and I visit a lot of places and review them. I recently moved here from NY and decided to get my nails done. I told the girl I wanted a gel manicure and regular pedicure, the girl showed me the price and it said 30$ didn't even mention it was only for pedicure and did not give me price for manicure. Anyways I'm thinking nice 30$ for both. When I am done i tip the lady that did my nails and then i go to the front to find out everything was 67$ -_- . I never paid that much not even in NY , I paid half of that for the same job and even better service. Im not cheap but if you are on a budget I wouldn't recommend going here. I even wanted to do my eyebrows but after that price i didn't bother asking. Read Less
Davana Bowman
11 Jan 2018
REPORT
They overcharged me for a simple refill at $50 for acrylic. But it doesn't stop there a friend of mine received a pedicure and asked for the callus remover and when finished he had third-degree burns ... Read More
They overcharged me for a simple refill at $50 for acrylic. But it doesn't stop there a friend of mine received a pedicure and asked for the callus remover and when finished he had third-degree burns on the top of his foot and still they made us pay. They did not seem remorseful or offer any type of incentive. Avoid this place Read Less
April Lynn
27 Dec 2017
REPORT
I felt as if I was indirectly being told that I wasn’t welcomed at this location. Linda said this location caters to a different type of clientele... I went last Wednesday for a pedicure and full set... Read More
I felt as if I was indirectly being told that I wasn’t welcomed at this location. Linda said this location caters to a different type of clientele... I went last Wednesday for a pedicure and full set (cost $99 smh) I had to return today (Tuesday) to have a nail repaired that popped off on Saturday like a Lee press-on. Both times I was there Linda mentioned their “other location”. She even went as far as to say they don’t normally do full set (nail tips) with gel at this lo...cation because of the smell and that I should go to the “other location”. If they don’t do full sets with gel why is it in the brochure as an option and why do you have the products if you “don’t do the service” at this location? My money is green just like anyone else!!! If I desire to have my nails done in a spa like environment it shouldn’t be a problem! “Judge me not by the color of my skin but the content of my character.” Dr. Martin King Jr. See More Read Less
Karina Jurado
20 Dec 2017
REPORT
I'm truly disappointed in your staff and your company! I have gone to your place 2x and had a good time, I had actually recommend your place to one of my best friends and when she came to you, you tre... Read More
I'm truly disappointed in your staff and your company! I have gone to your place 2x and had a good time, I had actually recommend your place to one of my best friends and when she came to you, you treated her terribly! I feel terrible knowing that I had recommend you to her, I had told her about the massages and how clean your place looked and how she would be very comfortable there. My friend has dealt with numerous health issues throughout the years, most recent back surger...y, she really needed to unwind and relax she picked your place to do this and all you did was the complete opposite. Not only did your staff members make her feel uncomfortable by touching her inappropriately while giving her a "massage" but also your staff made her feel extremely bad about her other disability! She was born with only one hand, she has never let this get in her way EVER! and that day you made her feel like a complete disabled and incapable person. Where in the world would you charge a person with ONE hand, 5 FINGERS a full set?? This is common sense, which to me sounds like you have NON WHAT SO EVER!! Not only did she pay over $130 dollars for multiple service which by the way where not relaxing at all, but $25 for her hand service? It would of been OK if she had 10 FINGERS! BUT instead of charging her half for that you had to announce it when she asked you a question about it. It makes no sense to me that you as a business would work this way, I have a business and I know about customer service, if my customer has an issue I would do anything to make it better and keep my customer, specially if my customer shows me I have been at fault or made a mistake somehow, you did non of that! She came back the following day and asked to have 2 nails fixed, which I saw and they did look bad, you again had to the chance to make it better but YOU decided to not give a care and treated her worst by making her wait a long time and still did nothing to turn the problem into a happy customer! Everything you have chosen to do for my friend has been HORRIBLE! I will not only not go back to you again but I'm going to make sure all of the rest of our friends know how you treat disabled people! By the way we grew up here, went to school here and we have lots of friends that will chose to back her up and make sure no one we know goes to your place. This is what happens when you decided to treat a disabled woman without respect and dignity! Shame on you, shame on your staff members! See More Read Less
Mel Martinez Espichan
20 Dec 2017
REPORT
Not even worth the 1 star... This place is HORRIBLE. The staff is super rude and they have roaches in the bathroom. Stay away from this place.!
Harriet Angstrom
19 Dec 2017
REPORT
My son gave me a gift card to this place and I thought I would treat myself to an early Christmas gift of a manicure, pedicure, and massage. The manicure was OK but not great. When it came time for my... Read More
My son gave me a gift card to this place and I thought I would treat myself to an early Christmas gift of a manicure, pedicure, and massage. The manicure was OK but not great. When it came time for my pedicure, one of the Orientals pointed at my feet and laughed, then called all the others over and they were all chattering in Chinese or Japanese or whatever it is they speak and they were all pointing and laughing at my feet. I was so humiliated! Since the package included a massage I didn't want to waste it so I gave it a try. A very attractive young Oriental woman came into the room and rubbed and touched me in places I didn't know I had. It was my first happy ending in years. The massage was the reason for the two star rather than one star review. You need to train your Orientals to be more culturally sensitive. Read Less
Erin Hires
19 Dec 2017
REPORT
I am appalled at the “service” they provided for a dear friend, and lack of compassion from this salon. The way she was treated was egregious. Customer service should be customized to the customer. Th... Read More
I am appalled at the “service” they provided for a dear friend, and lack of compassion from this salon. The way she was treated was egregious. Customer service should be customized to the customer. This was an epic fail. They will not have my business, again. Read Less
Jeffrey Manta
19 Dec 2017
REPORT
I am appalled by the way this place treats some of its customers. Never in all my years have I come across a place that is so pathetically close mined to people with a disability. I'm actually embarra... Read More
I am appalled by the way this place treats some of its customers. Never in all my years have I come across a place that is so pathetically close mined to people with a disability. I'm actually embarrassed that i recommended this place to any one and will never ever do such again. Read Less
Victoria Shawaga
19 Dec 2017
REPORT
You treated a handicapped person sub-humanly. You made her stand there and wait in front of everyone while your poorly trained staff tried to get you on the phone to see if they could discount her man... Read More
You treated a handicapped person sub-humanly. You made her stand there and wait in front of everyone while your poorly trained staff tried to get you on the phone to see if they could discount her manicure because she has only one hand. Let me ask you something. How often do you get someone with ONE HAND in your spa? Is your staff ignorant enough to think she was just trying to pull one over on them, or are you the type of asshole employer who would give them shit about disc...ounting her manicure that they felt the need to treat her like a cheapskate scrounging around for a discount by calling you to check? Were they scared to use their better judgment because they're used to you screwing them over? Or do they just lack empathy? Finally, she comes here to give you a review and you BLOCK her. You write ME A private message to make amends for my little 1 star review, but you BLOCK the woman you actually treated like trash. She's giving you a bad review because you deserve one! You blocked her?! Are you social media illiterate enough to think that it would make the review disappear? And now you're just going to keep getting more and more bad reviews all because you can't unblock her and offer her a goddamned refund. That is how you fix this, in case that wasn't apparent to you. Your staff is dealing with human beings, maybe you should have invested in training them to deal with bodies that aren't perfect. I suspect you just can't train what you don't know. You can't make people disappear because they're hurt by the way you treated them. See More Read Less
Dayanne Kadosh
17 Dec 2017
REPORT
I never write bad reviews, however this time I feel the need to do it after the terrible experience I had in this place. I came for a massage since I was having pain in my back and neck. I got a foot ... Read More
I never write bad reviews, however this time I feel the need to do it after the terrible experience I had in this place. I came for a massage since I was having pain in my back and neck. I got a foot and back combo and requested to get a therapist that doesn't smoke. After waiting for 15 minutes a guy who smelled like cigarette smoke started pressing my feet. I called the manager and kindly asked for someone else. The next person also had cigarette smell. I could hear phones ringing in the background while getting the least relaxing massage experience. I waited for a while to see if it got better but that didn't happen so I decided to finish the time of the massage before the hour has passed. When I walked to the front desk I explained the OWNER the situation and she still decided to charge me for the full length of the massage despite having a miss advertised signed on the front desk stating that "the massage is 100% satisfaction guaranteed (free)". If you are looking for a relaxing experience please stay away from this business, it might look fancy and clean but the customer service is absolutely unacceptable. As you can see in the pictures I was still charged for this service when they advertised the opposite. Read Less
Nina Y Carlos
16 Dec 2017
REPORT
Loved this salon. The staff is very friendly, the place is clean and is very relaxing. I loved all the services they offer you.
Alicia Campbell
10 Nov 2017
REPORT
Gorgeous atmoshphere absolutely beautiful ambiance however the quality of workmanship was not what was expected. Being referred to this location by someone who spoke very highly of this establishment ... Read More
Gorgeous atmoshphere absolutely beautiful ambiance however the quality of workmanship was not what was expected. Being referred to this location by someone who spoke very highly of this establishment I honestly expected a lot more. Thank youRead Less
Mys Lady A
29 Jul 2017
REPORT
Today was my first time being at this nail salon. The interior is beautiful and breath taking. The designer did an amazing job with decor and structure of the facility to meet all needs of service. Th... Read More
Today was my first time being at this nail salon. The interior is beautiful and breath taking. The designer did an amazing job with decor and structure of the facility to meet all needs of service. The service was also excellent. My pedicure was flawless from beginning to the end. The facility uses plastic coverings for the pedicure station which is a plus. They also do not use the same utenstils for everyone which is also another plus. My only recommendations would be to upholster the pedicure and massage furniture and shampoo the carpet. As well as make the massage section a little bit more personal and intimate by using a sheer curtain. Overall, the setting is beautiful, relaxing, serene with superb service. Read Less
Karen Hubbard
24 Jul 2017
REPORT
I'm very happy and pleased with the service! they blew me away with the way they are able to shape and design my nails! Really making me feel comfortable and relax!
Hailey Robinson
11 Jul 2017
REPORT
The salon is beyond amazing! I just love the technicians here they have great hands! The way they're able to do my acrylics is Simply Amazing! Great shape and a wonderful design!
Maria Rodriguez Brito
2 Jul 2017
REPORT
I will not go back, they charge a lot. and you ask for something they do what ever they want. i wanted gel, they did powder because is "better". what is the purpose of that?? they have a price of $35 ... Read More
I will not go back, they charge a lot. and you ask for something they do what ever they want. i wanted gel, they did powder because is "better". what is the purpose of that?? they have a price of $35 online and you go there and charge you $45 i ended up paying $90 for me and my mom. when all i wanted to spent was $70. and on top of that he asked me for tips. i just looked at him like seriously? you are asking me for tips? I will never go back! Read Less
Jim Downing
30 Jun 2017
REPORT
Really sucks when you try to treat your girlfriend to a relaxing foot massage/Reflexology session and get poor customer service, rude staff and bad massage. After session, she was disappointed with l... Read More
Really sucks when you try to treat your girlfriend to a relaxing foot massage/Reflexology session and get poor customer service, rude staff and bad massage. After session, she was disappointed with lack of quality and/or knowledge of reflexology. As she was leaving was told a tip is mandatory.........WHAT? She had intended to tip less than 20% for the reasons stated. When told that tipping was mandatory she tipped more than 20% and said if it so important, they can have it and lose my future business. Too bad, looks like a really nice place inside. I will try to treat her with surprise foot massage elsewhere. Read Less
Mackenzie Owens
9 May 2017
REPORT
Very clean and cozy atmosphere inside this salon. The lady that did my pedicure was extremely sweet and accommodating to my needs. My nail looked flawless at the end and the price was totally worth it... Read More
Very clean and cozy atmosphere inside this salon. The lady that did my pedicure was extremely sweet and accommodating to my needs. My nail looked flawless at the end and the price was totally worth it. Love to be back! Read Less
John W.
20 Apr 2017
REPORT
This place is incredible. The foot reflexology is absolutely amazing and the price is spot on. If you are looking for a great Nail and foot spa in Palm Beach this is your place!
Maria G.
20 Apr 2017
REPORT
Great experience. they are truly professional and the price was right. I highly recommend them to nay of my friends. Thx u. Maria
K O.
4 Jan 2017
REPORT
Luxurious new nail salon and foot spa in palm beach. I bought my wife a few gift cards over the holidays, she raves about this place. Not your typical salon. Much more private and exclusive feeling.
Brian G.
27 Sep 2016
REPORT
What a heck of a Spa! Luxury, and the staff are excellent. The massage I received here was absolutely amazing!
Maya C.
19 Jan 2016
REPORT
Every time I have been here, it's been great! They do a GREAT job, especially with my gel mani. Pedicure was long and relaxing. Nails look amazing!!! Make an appointment because they get busy on weeke... Read More
Every time I have been here, it's been great! They do a GREAT job, especially with my gel mani. Pedicure was long and relaxing. Nails look amazing!!! Make an appointment because they get busy on weekend... Quality work at a GREAT price! Read Less
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