So basically I got my nails done not even a week ago and they are already coming off one of my nails have cracked and abit came off in my sleep. Normally my nails last ages from there but this time they haven't I am not happy at all about it and I don't think I will be going there ever again! Read Less

I've been going here as long as I can remember even when they were at their old location. Great customer service and excellent pricing compared to other places nearby. Always greeted by my first name and treated well. Highly recommend. Read Less

The lady manager has no customer service skills, she is rude. The only reason I would go is because of a specific nail tech and now he is no longer working there.  I will not go back to this place.  I believe that customer service is very important. Read Less

My daughter and I have monthly pedicures. They have always been very nice and family oriented. They know us on a first name basis and very pleasant and do a good job. Will continue to enjoy my monthly pedicures. Read Less

This place is the worst nail place I have been to. Staff was really rude and they over charge you. Staff told me that the reason the charge a lot is because they have to pay for there store since they rent it.. also the guy that was doing my nail did a awful job. Never again. Read Less

Wonderful nail salon!! They make sure to call you by name all the time. I wanted a Halloween design and the lady that did my nails did an amazing job! Also the owners Don and Lily are very friendly and make sure that you are well taken care of! Read Less

I would never go back. I had a manicure and pedicure here with gel on my finger nails. It's been 3 days and they are already peeling off. My toes were ragged as well. Unfortunately I didn't notice since I was there catching up with a friend. The gentleman also nicked my finger while working on my cuticles. Read Less

I've been to over ten different nail salons in New Tampa and this is the only one that leaves me satisfied. I have gotten waxes done here, and the staff is so friendly and kind. Nails are always done to how you desire and come out so pretty! Read Less

I have been a loyal customer of this place for the past 4 years and have seen many employees come and go which should be a warning sign to any customer. However, I like consistent service and have been going to the same person for a while now. Today I called to make an appointment and was at a loss for words when the owner told me that the person who has been servicing me no longer feels comfortable doing so because I am too picky. First of all, i am not picky at all, second of all, isn't that their job to make customers happy? Why would a person settle for anything less than that? Bottom line is if you want mediocre service by staff that stays with this place long enough to realize what horrible bosses they work for, you can try it out for yourself. Otherwise, there are lots of other more reputable places in the neighborhood who will be more than happy to service you properly. Read Less

Knowing your name does not equal great service.   This place has high turnover of technicians which should speak volumes about the owners and for you as a repeat customer.  Additionally,  they do not appreciate your business as I was told I was too picky and my go to person did not want to take of me any longer but I was welcome to see someone else. Seriously, stay away and go where you are appreciated. Read Less

This nail shop is always very clean and looking nice! The staff is very friendly, I've only been in maybe 5 times and they always remember my name and they greet me by name as soon as I enter the salon! I usually go to Lihn, he does really good work! Read Less

I came in for the first time for a fill. Gotta say...the People are very nice, but the place is not sanitary at the manicure stations, at all. I mean, gross. He used the same towel for me that had tons of gunk from the people before, same dirty files, same brush dipped in an oil bottle used on everyone, and the wrist cushion was positively disgusting. The man's hands were also dirty before touching me. I'm going home to alcohol my hands. I was hopeful with the reviews it was going to be good. My nails are uneven and some are slightly misshapen. I will have to get redone soon.... Like maybe tomorrow. Read Less

Best Nails was OUTSTANDING!!! I'm sending all my peeps there!Lin fixed my nails...I wasn't sure if he could do it!!! After Venetian Nail Salon at Wiregrass mall did a horrible job, I was desperate to get my nails fixed. My nails started lifting/falling off after 4 DAYS!!! Best Nails you're the BEST! Read Less

Called ahead and asked what a kids mani pedi with gel was and was quoted $30. Got here and was chastised for my choice in gel because of UV damage. Ok really the kids play outside all day. Besides the chemicals are worse. Any way as I looked over their small selection of gel I felt like leaving. I'm glad because the girls weren't even gonna get the massage chairs for $35 really? So I walked out. Read Less

First time at Best Nails this morning. They were down two employees but still managed to take me right away and provide the services requested. I have two suggestions:1.  Perhaps an addition to your services menu would be the time allotted to each service (I've seen this feature elsewhere).  Why this is important-When I want to be pampered via an extended pedi, having the time allotment on the menu may cause me to upgrade. 2. Lip/chin waxes always leave a little wax residue on the skin. Most spas remove it with baby oil and then apply aloe. Perhaps the employee should ask the patron whether this is acceptable before applying. Why this is important-Skin allergies or skin sensitivities are common. Best to inquire first. Read Less

So I havent had a pedicure in awhile - okay a long long while but I've not been happy with any if the spa and nail places in Wesley chapel for quite some time.  My wonderful thoughtful husband wanted to treat me to a pedi and asked me to pick a place - pretty please.  I hadn't tried best nails so I took a gamble and did a walk in on a Saturday afternoon.  I was surprised.  I was greeted warmly, picked my color, and whisked away for my pedi treatment. A sweet young lady named Kim took excellent care of me.  She was warm and conversational and did a great job on my "claws".  An hour after I hit the door my previously crusty feet were transformed into petal-soft wonders. Thank you Kim and thank you best nails.    I think I've found a new nail salon - finally! Read Less

Went in for an eye brow was was seen within 5 min! I've been to many places and the lady who did my brows sure knew what she was doing. This place is welcoming, and I felt like they took their time since I've been to other places that rush you just to get the next customer! I will be back that is for sure!! Read Less

This is my 5th trip here since moving to New Tampa but my first review. I LOVE this place. They have remembered my name since day one and do the same for all of the clients coming in. The service is exceptional and I have never left unsatisfied! Great mani/pedi spot and the experience that the employees provide ensure I'll be a guest many more times in the future! Read Less

I recently moved to Wesley Chapel. I've been  dreading finding a new nail tech... you know how it is. I have had so many bad experiences. I called and spoke to Don, the owner, after reading the positive reviews on his business. He took the time to discuss the issues I had with my nails... He LISTENED. I just finished my pedi and mani (after soaking off my acrylic) and I am happy to say... I FOUND MY NEW PLACE.  He is very attentive and easy to communicate with. Read Less

We've been getting pedicures here for years but had not in several months. Tonight, both my daughter and I showed up at 6:50 and they happily took us even though they were closing in 10 minutes.  No crazy overpowering smells like some salons and friendly staff. Though I do wonder what they are chatting about in Vietnamese. Read Less

My favorite manicurist left the area so I'm on a quest for her replacement. I read a review that spoke highly of Don and Lily. Don answered the phone so I made the appointment with him. He's a nice enough guy, professional. I brought my own polish. When Don finished the normal polish I saw him put my bottle in his tray, to get it out of the way. He went to the back of the shop and someone else did a design on my toe. When it came time to pay and tip I was told that Don left. Okay, stuff happens, but now I felt awkward with the tipping. I asked the nail painter to split with Don. Now I'm home and I remember my favorite polish. I drive back to the store it's not there. They called Don and he said that he put it into my purse. I did find it at in my bottomless pit. I was very upset that someone opened my bag without first asking. He should have either asked if it's okay or handed it to me. Now that it's the next day I'm not as upset about it. At this time I don't if I'll go back to Best Nail. Read Less

Again, I'm back here for buss. they r so consistent & welcoming. I notice there's more nail shop around since last time I was here but I am loyal & afraid to try something new....ahhhh so relaxing ....definitely will come back. This time Don was too busy so I got Vi she is amazing...thank you so much Vi for taking care of me... Read Less