I had a very bad experience at the Hot Nails Nail Salon at the Winn-Dixie Plaza in Stuart, Florida. The most disturbing thing to me was that my technician, John, had a very filthy station. Everything was covered in ground nails and germs and it seems his tools had not been cleaned in a very long time. I have been to numerous nail salons and I have always been asked to wash my hands before new nails were applied. John immediately began building nails on the unwashed dirty surface of my natural nails. I went in for my first visit and asked to do the same procedure that I was used to and showed him, which was SNS pink and white. I told him I wanted to shorten the nails some as well, about the amount that they had grown out. Before I knew it, he had extremely shortened my natural nails and started building very long acrylic nails. I just thought I was in a different state and this is the way they did SNS. He used the same powder, but it was building nails instead of the much healthier dipping. The smile line of the white part of the nails was really low on my nails making my nails look totally artificial. They did not look natural at all. I did ask him to shorten the white part, which he kindly did, but the smile line was so low, they still looked odd. I thought this was maybe the way ladies liked things in Florida and spent the next week observing other people's nails. I did not find anyone who had nails with such a low smile line. Now I have to go through the horrible and long experience of severely damaging my natural nails to get these acrylic nails off and the long process of letting my natural nails grow back. I did notice that the gal who had a station next to John's seemed to have a clean station. I spent a week thinking about this review before writing it. I wish someone had written this review for me! Others there might be better to work with, but the health department needs to get on top of the filth at John's station. That filth would not be tolerated in the nail salons I have worked with. I perhaps did a poor job of communicating what I wanted or it could've been a language barrier thing. I do wish that John would've asked me if he didn't understand what I wanted. Why would you totally change what a person had been doing without double checking? that this is what they wanted. Read Less