I can't say that much about this place myself because I don't go there but my wife does and when she goes there she does say that she does like the place and they seem to be clean and friendly. I have stopped in once in a while to pick up my wife and look around and it does seem to be a nice store in well-stocked and yes they are service dog friendly I would recommend Read Less

5/10 update....my DIP is already chipping.NEVER going back I did a dip at another salon and came here since its close to home to have them redone. The girl made my nails uneven and SHORT. My hands are a mess...can't wait to get home and clean my hands and consider going somewhere else tomorrow and getting this fixed Read Less

So I got my nails done yesterday, I wanted them medium length and rounded. The quality was poor and he didn’t do them the way I requested. He continued to make them short and square. I call and was told they’d fix it. When I came in today they said it cost me an extra $28 to fix. When it only cost $23 for a full set. So disappointing. Read Less

I needed a few of my gel nails redone which I got done in another county a week earlier. They didn't want to do it and wanted to start from scratch asking me again why I came there after I explained it. She said they didn't have the same color, which they did so I pointed it out. Didn't remember there was another color underneath till she saw it and pointed it out. On the other nails she just covered it with a clear gel which was unnecessary and started to peel off so I purposely peeled them all off aa it made the sparkle color dull. I dont think she really knew what she was doing. Only charged me $5 tho so I gave the equivalent in a tip. Read Less

Horrible!!! I went there and asked for a full set of acrylic nails. I've had them done many times(not there), but this was honestly the most painful set I've ever had done. He was sloppy, he would work on one nail then stop and work on another then go back to the first one. He even said he messed up but he didn't care. I've only had them for three days or so and they're already starting to come off!! Not worth the $33, save your money and go somewhere else! Read Less

I used go once a month. After a while their service was just getting worse and worse.. I finally had it and it was the worse experience ever. I went in to get a manicure, pedicure, eyebrow and underarm wax. The pedicure was fine. The lady then took me into their so called private room to do the wax. She closed the curtains and I lifted up my shirt. Then one of the other staff came in without knocking to grab something and leave. She did not close the curtain all the way. I can see people staring at me. I tell the lady doing to the wax to close the curtain and she says 'ok in minute I will.' And then proceeds to wax. I tell her to please close the curtain or give me a blanket or Towel to cover myself. And she says 'ok ok ok in a minute..' while giggling. Then all of the sudden one of their male staff yank the curtain wide open and says oops and closes it back up. She then laughs and grabs a towel and throws on my chest. I was so embarrassed and mad at the same time. Then I went to get a manicure and when the man doing my nails was buffing/sanding my nail down he somehow managed to cut my finger. Not a big cut. The papercut kind of cut. Ugh. This happened in one visit. I have friends that go on the regular to get their nails done there. They are definitely not going either. So disappointed. Read Less

I have been going for years.  Mai is my primary and favorite nail expert but I have had delightful service from several, including Helen and proprietor Mary.  I recommend this salon and if you need a special service ask Mary...she will fit you with the correct nail technician. Read Less

Hello. I visited your location in Spring Hill and was treated very poorly from the second I walked in the door. One of your employees had an attitude when I walked in. She asked me what I wanted, I told her, she had a conversation with her co-worker, and then told me to sit down. I did. And she didn't even run the water for my pedicure. She just walked off and chatted with the customer that walked in behind me and started on her nails. The other folks are sitting there looking at me while they're working on the other people. No one acknowledged me nor did they even bother to start my water. Very poor service and after a while I got up and left. I am very disappointed that I had to go elsewhere.I'm not sure if this was a racial issue or not, but it was very upsetting to say the least. Read Less