I am soooooo disappointed after my recent experience at this shop. I've been to several shops throughout my life, and this one was terrible.We had our mani/pedis done by Kenny and his wife. It was an ... Read More
I am soooooo disappointed after my recent experience at this shop. I've been to several shops throughout my life, and this one was terrible.We had our mani/pedis done by Kenny and his wife. It was an interesting experience, to say the least. I had Kenny, my mom had his wife. From the beginning, Kenny immediately started telling us his life story, and how he's had several businesses, homes, boats, etc. And that would've been all fine and dandy had he not been doing a spotty job simultaneously. The problem with having two people get the exact same services is that they can compare. He did NONE of the same added things that his wife did. Her name might've been Jennifer, but I don't remember.His wife massaged my mom's legs, rubbed the lotion in, painted with care, etc. Kenny, after attacking my toes and almost causing me to bleed with cuticle cutters, slapped some lotion on my legs while they were sopping wet, then wiped it off.When it came time for me to transition to the mani stations, Kenny didn't grab my purse or shoes, or even lift the side of the chair so I could get out. Ridiculous.When I did get to the manicure station, I was asked to pay upfront, which was weird since my mom was halfway through her mani and hadn't been asked. She also never mentioned that I'd be paying for both of us, so that was interesting.He filed my nails oddly, didn't ask me to wash my hands like his wife had asked my mom, and painted sloppily. I was using a light, pastel OPI color, which requires care, and he rushed through; leaving areas bubbly and not evenly painted.By the time I got back to the resort and saw my hands and feet in the light, I realized that he'd smudged my nails several times, then just painted over. He also didn't paint from base to tip. Some of the tips of my nails were uncovered.Not okay. I would not recommend this place, especially after he scoffed at the $10 tip I left... you're lucky you got that after screwing my nails up. Read Less